Microsoft Teams vs Jitsi

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Our analysts compared Microsoft Teams vs Jitsi based on data from our 400+ point analysis of Video Conferencing Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Jitsi Software Tool

Product Basics

Microsoft Teams is a leading unified communications-as-a-service (UCaaS) provider for businesses of all sizes. It provides voice, video conferencing, chat, instant messaging and file sharing options for enterprise collaboration. In addition to three-way PSTN calls, it enables auto-attendant, call parking, call transfer, do-not-disturb, e911 calling and simultaneous ringing. With direct call routing for existing carriers through SIP trunking, it eliminates the need to change phone service providers. It provides default on-hold music that can be customized through the powershell, as well as custom message setup for calls and voicemail. It also offers live screen sharing through chat for instant context.

Powered by Microsoft 365, its admin console enables account provisioning, assigning phone numbers, number porting, and reporting and analytics. With seamless escalation from group chat to video call, it enables in-call attendee management, screen sharing and chats. Available for all major browsers and Apple devices, it supports the current Android version and its previous three versions at any given time.
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Jitsi is a robust software solution designed for seamless video conferencing, offering a range of features that cater to various communication needs. It is particularly well-suited for businesses, educational institutions, and healthcare providers due to its secure, scalable, and user-friendly interface. Jitsi's standout benefits include high-definition video quality, end-to-end encryption, and the ability to host large meetings without compromising performance. Users appreciate its ease of integration with other tools and platforms, enhancing its versatility.

Unique features such as real-time chat, screen sharing, and customizable meeting rooms set Jitsi apart from similar products. Additionally, it supports multiple participants and provides a reliable experience even with fluctuating internet speeds. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote based on their unique requirements. Jitsi's combination of security, flexibility, and advanced features makes it a compelling choice for professional video conferencing needs.

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Product Insights

  • Improve Collaboration: Stay connected with team members from any location at any time. Quickly access files and documents. Respond immediately to messages and join meetings with a single click. 
  • Simplify Customizations: Enable news alerts based on location. Customize the workspace according to requirements. Integrate solutions like Google Drive and Dropbox. 
  • Enhance Communication: Use the chat window to connect quickly with employees. Attach files to the chat and schedule meetings without leaving the window. Integrate with other products to avoid switching between applications. 
  • Increase Productivity: Communicate efficiently with team members without sending or receiving emails. Reduce time lag with employees who may not access their emails regularly. Access essential files, documents, meetings and apps from a single workspace. 
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  • Cost Efficiency: Jitsi is open-source and free to use, eliminating the need for expensive licensing fees and reducing overall operational costs.
  • Privacy and Security: With end-to-end encryption and no mandatory account creation, Jitsi ensures that user data remains private and secure.
  • Customizability: Being open-source, Jitsi allows organizations to tailor the software to meet specific needs, from branding to functionality.
  • Ease of Use: Jitsi offers a user-friendly interface that requires minimal training, enabling quick adoption and reducing onboarding time.
  • Scalability: Jitsi can handle a wide range of participants, making it suitable for both small team meetings and large webinars.
  • Integration Capabilities: Jitsi integrates seamlessly with other tools like Slack and Google Calendar, enhancing workflow efficiency.
  • Cross-Platform Compatibility: Jitsi works on various operating systems and devices, ensuring accessibility for all team members.
  • High-Quality Video and Audio: Jitsi provides HD video and clear audio, improving communication and reducing misunderstandings.
  • Community Support: A robust community of developers and users contributes to continuous improvements and provides support, ensuring the software remains up-to-date and reliable.
  • Low Latency: Jitsi's efficient architecture minimizes lag, providing a smoother and more responsive video conferencing experience.
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  • Secure Virtual Meetings: Send an invite to video chat with anyone, at any time simply by sending a link to an active email address, member or not. Collaborate in real time with up to 250 people in a single meeting space. 
  • Screen Recording: Record meetings in the cloud and share them with members later. 
  • Messenger: Send chats before, after and during meetings directly to one person or create group chats to keep multiple people in the loop. Send gifs, emojis and stickers to personalize messages. 
  • File Sharing: Access, share, edit, and co-author files and folders in real time securely from SharePoint, OneDrive and computers. Decide who has access to which files by granting permissions to specific groups, channels or individuals. 
  • Interactive Webinars: Connect with customers by hosting live events and webinars. Simply create a new marketing event, fill out details of the meeting and select attendees who will receive a link to the event. Use customer journey features to track attendees, utilizing the available information and continue to track customer interactions. 
  • Custom Backgrounds: Eliminate the need to hide background distractions by choosing from a myriad of screens to project while on a video call. 
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  • Open Source: Jitsi is an open-source project, allowing users to access and modify the source code to fit their specific needs.
  • End-to-End Encryption: Ensures that communications are secure and private, protecting sensitive information from unauthorized access.
  • No Account Required: Users can join meetings without the need to create an account, simplifying the process and enhancing privacy.
  • High Definition Video: Supports HD video quality, providing clear and crisp visuals for a better conferencing experience.
  • Screen Sharing: Allows participants to share their screens, making it easier to present information and collaborate in real-time.
  • Recording and Live Streaming: Offers the ability to record meetings and stream them live to platforms like YouTube, expanding the reach of your content.
  • Customizable Interface: Users can tailor the interface to their preferences, enhancing usability and comfort.
  • Integration with Other Tools: Seamlessly integrates with other software like Slack and Google Calendar, streamlining workflows.
  • Mobile Support: Available on both iOS and Android, ensuring that users can join meetings from their mobile devices.
  • Breakout Rooms: Facilitates smaller group discussions within a larger meeting, promoting focused collaboration.
  • Virtual Backgrounds: Users can choose virtual backgrounds, maintaining privacy and adding a professional touch to their video feed.
  • Chat Functionality: Includes a built-in chat feature for text communication during meetings, allowing for side conversations and quick exchanges.
  • Moderation Controls: Provides hosts with tools to manage participants, such as muting microphones and removing disruptive attendees.
  • Low Latency: Designed to minimize delay, ensuring smooth and real-time communication.
  • Scalability: Capable of supporting large meetings with many participants, making it suitable for both small teams and large organizations.
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Product Ranking

#4

among all
Video Conferencing Platforms

#15

among all
Video Conferencing Platforms

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 14359 reviews
Great User Sentiment 138 reviews
85%
of users recommend this product

Microsoft Teams has a 'great' User Satisfaction Rating of 85% when considering 14359 user reviews from 4 recognized software review sites.

82%
of users recommend this product

Jitsi has a 'great' User Satisfaction Rating of 82% when considering 138 user reviews from 2 recognized software review sites.

4.2 (9343)
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4.12 (69)
4.4 (4030)
4.1 (69)
4.5 (499)
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4.2 (487)
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Awards

SelectHub research analysts have evaluated Microsoft Teams and concluded it earns best-in-class honors for Collaboration and Integrations.

Collaboration Award
Integrations Award

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Synopsis of User Ratings and Reviews

User-Friendly: The interface is easy to use and there is not much training required to navigate through the system, according to 84% of users.
Chat: According to 70% of users who reviewed this pro, the chat functionality is simple, it’s possible to view all chats simultaneously and the history remains forever.
Screen Sharing: About 79% of users who mentioned this pro said screen sharing functionality is quick to set up and works without lags.
File Sharing: Regarding this feature, approximately 75% of users said that it’s easy to share files during calls and various document sharing options are available.
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Simple to Use: Jitsi is known for its user-friendly interface, allowing both technical and non-technical users to easily initiate or join meetings without needing special skills.
Cost-Effective: Jitsi is a free, open-source platform, making it a budget-friendly option for businesses of all sizes.
Secure Communications: Jitsi prioritizes security with end-to-end encryption, ensuring the privacy and protection of meeting data.
Widely Accessible: Jitsi is compatible with various devices and operating systems, and can be accessed directly through a web browser without dedicated software downloads.
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Alerts/Notifications: Lack of reminders for meetings and inconsistent notifications, according to 70% of users who mentioned this aspect.
Speed And Performance: According to 69% of users who reviewed this con, the start time and overall speed is slow, there are sudden crashes, and the computer performance suffers.
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Occasional Performance Issues: Users, especially those using Firefox or with unreliable internet connections, have reported occasional performance issues like lag and dropped calls, which can disrupt the flow of meetings.
Limited Advanced Features: Compared to paid alternatives, Jitsi may lack some advanced features like breakout rooms, virtual backgrounds, and sophisticated webinar controls, which might be essential for specific business needs.
Potential Consistency Concerns: While generally reliable, some users have reported occasional inconsistencies in performance and reliability, which could be a concern for businesses requiring a consistently flawless experience.
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Microsoft Teams is a chat-based platform that offers online meetings, document sharing, screen recording and chat and allows businesses to communicate effectively. According to users who have tried this product, their alerts and notifications lack consistency. Slow speed and performance is another con witnessed by users. Most users appreciate user-friendliness. Screen sharing is another worthy function. In short, businesses scouting for a communication tool that is easy to learn can give it a try.

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Is Jitsi the real deal when it comes to video conferencing, or does it fall flat? Jitsi is an open-source video conferencing platform that has garnered praise for its user-friendly design, high-quality audio and video, and robust features, making it a compelling alternative to more popular platforms. Users particularly appreciate its cost-effectiveness and security features, such as end-to-end encryption and lock-protected rooms. Its compatibility with various devices and operating systems, along with its ability to integrate with tools like Google Calendar and Google Docs, further enhances its appeal. For instance, one user highlighted Jitsi's role in enabling a cost-effective solution for a non-profit client by leveraging its freely available tier. However, Jitsi is not without its drawbacks. Some users have reported occasional stability issues and a less intuitive interface compared to competitors like Zoom. The absence of dedicated desktop applications limits its accessibility to mobile and web platforms. Additionally, the participant limit of 75 per meeting could be restrictive for larger conferences. Despite these limitations, Jitsi is a solid choice for quick, low-impact meetings, particularly for users prioritizing flexibility, security, and cost-effectiveness. Its open-source nature allows for customization and self-hosting, making it particularly attractive to privacy-conscious users and organizations with specific requirements.

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