Microsoft Teams vs Zoho Meeting

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Our analysts compared Microsoft Teams vs Zoho Meeting based on data from our 400+ point analysis of Video Conferencing Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Microsoft Teams is a leading unified communications-as-a-service (UCaaS) provider for businesses of all sizes. It provides voice, video conferencing, chat, instant messaging and file sharing options for enterprise collaboration. In addition to three-way PSTN calls, it enables auto-attendant, call parking, call transfer, do-not-disturb, e911 calling and simultaneous ringing. With direct call routing for existing carriers through SIP trunking, it eliminates the need to change phone service providers. It provides default on-hold music that can be customized through the powershell, as well as custom message setup for calls and voicemail. It also offers live screen sharing through chat for instant context.

Powered by Microsoft 365, its admin console enables account provisioning, assigning phone numbers, number porting, and reporting and analytics. With seamless escalation from group chat to video call, it enables in-call attendee management, screen sharing and chats. Available for all major browsers and Apple devices, it supports the current Android version and its previous three versions at any given time.
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Zoho Meeting is a comprehensive software solution designed to facilitate online meetings and webinars. It offers a range of features including screen sharing, video conferencing, and webinar hosting, making it ideal for businesses of all sizes. The platform is particularly well-suited for remote teams and organizations that require seamless virtual collaboration. Users benefit from its intuitive interface, robust security measures, and integration capabilities with other productivity tools.

Key advantages of Zoho Meeting include its ease of use, reliability, and the ability to host large-scale webinars with interactive features like polls and Q&A sessions. Popular features encompass HD video quality, recording options, and customizable registration forms for webinars. Compared to similar products, users often highlight Zoho Meeting's affordability and the seamless integration with other Zoho applications as significant advantages.

Pricing for Zoho Meeting varies based on the number of participants and the specific features required. It typically operates on a subscription model with monthly or annual payment options. For precise pricing details tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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Product Insights

  • Improve Collaboration: Stay connected with team members from any location at any time. Quickly access files and documents. Respond immediately to messages and join meetings with a single click. 
  • Simplify Customizations: Enable news alerts based on location. Customize the workspace according to requirements. Integrate solutions like Google Drive and Dropbox. 
  • Enhance Communication: Use the chat window to connect quickly with employees. Attach files to the chat and schedule meetings without leaving the window. Integrate with other products to avoid switching between applications. 
  • Increase Productivity: Communicate efficiently with team members without sending or receiving emails. Reduce time lag with employees who may not access their emails regularly. Access essential files, documents, meetings and apps from a single workspace. 
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  • Cost Efficiency: Zoho Meeting offers competitive pricing plans, making it an affordable choice for small to medium-sized businesses.
  • Enhanced Collaboration: Real-time screen sharing and video conferencing facilitate seamless teamwork, even for remote teams.
  • Security and Privacy: End-to-end encryption ensures that your meetings and data remain confidential and secure.
  • Ease of Use: The intuitive interface allows users to schedule, join, and manage meetings with minimal training.
  • Integration Capabilities: Zoho Meeting integrates smoothly with other Zoho applications and third-party tools like Google Calendar and Microsoft Outlook.
  • Global Accessibility: Participants can join meetings from anywhere in the world, making it ideal for international teams.
  • Custom Branding: Businesses can customize the meeting interface with their logo and brand colors, enhancing brand consistency.
  • Recording and Playback: Meetings can be recorded and stored for future reference, ensuring that no important details are missed.
  • Interactive Features: Tools like polls, Q&A, and chat enhance participant engagement and interaction during meetings.
  • Scalability: Zoho Meeting can accommodate a growing number of users and meetings, making it suitable for businesses of all sizes.
  • Regulatory Compliance: The platform complies with various international standards and regulations, such as GDPR, ensuring legal peace of mind.
  • Customer Support: Zoho offers robust customer support, including live chat and email, to assist users with any issues they may encounter.
  • Mobile Accessibility: The mobile app allows users to join and manage meetings on the go, providing flexibility and convenience.
  • Detailed Analytics: Post-meeting reports and analytics provide insights into participant engagement and meeting effectiveness.
  • Customizable Invitations: Users can send personalized meeting invitations, improving attendance rates and professionalism.
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  • Secure Virtual Meetings: Send an invite to video chat with anyone, at any time simply by sending a link to an active email address, member or not. Collaborate in real time with up to 250 people in a single meeting space. 
  • Screen Recording: Record meetings in the cloud and share them with members later. 
  • Messenger: Send chats before, after and during meetings directly to one person or create group chats to keep multiple people in the loop. Send gifs, emojis and stickers to personalize messages. 
  • File Sharing: Access, share, edit, and co-author files and folders in real time securely from SharePoint, OneDrive and computers. Decide who has access to which files by granting permissions to specific groups, channels or individuals. 
  • Interactive Webinars: Connect with customers by hosting live events and webinars. Simply create a new marketing event, fill out details of the meeting and select attendees who will receive a link to the event. Use customer journey features to track attendees, utilizing the available information and continue to track customer interactions. 
  • Custom Backgrounds: Eliminate the need to hide background distractions by choosing from a myriad of screens to project while on a video call. 
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  • Web Conferencing: Host online meetings with up to 100 participants, complete with video and audio capabilities.
  • Screen Sharing: Share your entire screen or specific applications to collaborate effectively during meetings.
  • Recording: Record meetings and webinars for future reference or to share with those who couldn't attend.
  • Webinar Hosting: Conduct webinars with features like Q&A, polls, and attendee engagement tools.
  • Browser-Based Access: Join meetings directly from your browser without needing to download any software.
  • Moderator Controls: Manage participants with options to mute/unmute, remove attendees, and control who can share their screen.
  • Custom Branding: Customize your meeting interface with your company logo and colors to maintain brand consistency.
  • Integration with Zoho Apps: Seamlessly integrate with other Zoho applications like Zoho CRM, Zoho Projects, and Zoho Calendar.
  • RSVP Scheduling: Send out meeting invites with RSVP options to manage attendance effectively.
  • Virtual Backgrounds: Use virtual backgrounds to maintain privacy or add a professional touch to your video meetings.
  • Polls and Q&A: Engage participants with live polls and Q&A sessions during webinars and meetings.
  • Analytics and Reports: Access detailed analytics and reports on meeting attendance, engagement, and performance.
  • End-to-End Encryption: Ensure the security and privacy of your meetings with end-to-end encryption.
  • Mobile App: Join and host meetings on the go with the Zoho Meeting mobile app available for iOS and Android.
  • International Dial-In Numbers: Provide participants with international dial-in numbers to join meetings via phone from different countries.
  • Meeting Lock: Lock your meetings to prevent unauthorized access once all intended participants have joined.
  • Follow-Up Emails: Automatically send follow-up emails to attendees with meeting summaries and additional resources.
  • Breakout Rooms: Split participants into smaller groups for focused discussions and activities during larger meetings.
  • Whiteboard: Use the whiteboard feature to draw, annotate, and brainstorm ideas in real-time during meetings.
  • Custom Registration Forms: Create custom registration forms for webinars to gather specific information from attendees.
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Product Ranking

#4

among all
Video Conferencing Platforms

#20

among all
Video Conferencing Platforms

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Analyst Rating Summary

80
73
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67
100
85
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96
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Collaboration
Integrations
Reporting
Meeting Management
Security
Reporting
Security
Meeting Management
Integrations
Collaboration

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

83%
17%
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33%
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82%
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89%
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89%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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20%
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100%
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User Sentiment Summary

Great User Sentiment 14359 reviews
Excellent User Sentiment 2160 reviews
85%
of users recommend this product

Microsoft Teams has a 'great' User Satisfaction Rating of 85% when considering 14359 user reviews from 4 recognized software review sites.

90%
of users recommend this product

Zoho Meeting has a 'excellent' User Satisfaction Rating of 90% when considering 2160 user reviews from 5 recognized software review sites.

n/a
4.8 (14)
4.2 (9343)
4.5 (1100)
4.4 (4030)
4.6 (857)
4.5 (499)
4.1 (152)
4.2 (487)
4.3 (37)

Awards

SelectHub research analysts have evaluated Microsoft Teams and concluded it earns best-in-class honors for Collaboration and Integrations.

Collaboration Award
Integrations Award

Zoho Meeting stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

User-Friendly: The interface is easy to use and there is not much training required to navigate through the system, according to 84% of users.
Chat: According to 70% of users who reviewed this pro, the chat functionality is simple, it’s possible to view all chats simultaneously and the history remains forever.
Screen Sharing: About 79% of users who mentioned this pro said screen sharing functionality is quick to set up and works without lags.
File Sharing: Regarding this feature, approximately 75% of users said that it’s easy to share files during calls and various document sharing options are available.
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Easy to Use: Zoho Meeting is known for its user-friendly design, making it simple to schedule and join meetings.
Flexible Connectivity: With web, desktop, and mobile apps, Zoho Meeting allows users to connect from various devices.
Feature-Rich Experience: Users can share screens, record meetings, and use interactive tools like in-meeting reactions and file sharing.
AI-Powered Enhancements: The platform offers AI-powered transcriptions and keynotes, improving the meeting experience.
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Alerts/Notifications: Lack of reminders for meetings and inconsistent notifications, according to 70% of users who mentioned this aspect.
Speed And Performance: According to 69% of users who reviewed this con, the start time and overall speed is slow, there are sudden crashes, and the computer performance suffers.
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Security Concerns: Some users have reported feeling uneasy about the mobile app's security compared to the web app, making them hesitant to use it for sensitive meetings.
Connectivity and Audio Quality: Occasional connectivity hiccups and instances of subpar audio quality have been reported, which can disrupt the flow of meetings and reduce productivity.
Limited Free Plan: The free version lacks key features like meeting recording and phone integration, making it unsuitable for businesses that require these functionalities.
AI Setup Complexity: Setting up the AI-powered tools, such as transcription and keynotes, can be a multi-step process that some users might find cumbersome and time-consuming.
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Microsoft Teams is a chat-based platform that offers online meetings, document sharing, screen recording and chat and allows businesses to communicate effectively. According to users who have tried this product, their alerts and notifications lack consistency. Slow speed and performance is another con witnessed by users. Most users appreciate user-friendliness. Screen sharing is another worthy function. In short, businesses scouting for a communication tool that is easy to learn can give it a try.

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Is Zoho Meeting a shoe-in for businesses seeking a reliable online meeting and collaboration solution? User reviews from the past year suggest that Zoho Meeting is a strong contender, particularly for businesses already integrated into the Zoho ecosystem. Users consistently praise its intuitive interface, citing its ease of use compared to competitors like Microsoft Teams and Zoom. This simplicity makes it ideal for businesses looking for a solution that can be deployed quickly with minimal training. However, some users have reported audio quality issues, with complaints about inconsistent sound and dropped calls. This inconsistency, if persistent, could be a dealbreaker for businesses reliant on high-quality audio for client meetings or webinars.Zoho Meeting shines in its seamless integration with other Zoho products, a significant advantage for businesses already utilizing the Zoho suite. This integration streamlines workflows, allowing users to schedule meetings directly from their CRM or launch webinars from marketing campaigns. While Zoho Meeting offers a robust feature set, including screen sharing, whiteboards, and meeting recording, some advanced features like virtual backgrounds are notably absent. This absence, while potentially insignificant for some, highlights that Zoho Meeting may not be as feature-rich as some of its competitors. Zoho Meeting is best suited for small to medium-sized businesses already invested in the Zoho ecosystem, prioritizing ease of use and seamless integration over cutting-edge features. Its intuitive design and tight integration with other Zoho products make it a natural extension of the Zoho experience. However, businesses heavily reliant on flawless audio quality or requiring advanced features may need to consider alternatives.

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Screenshots

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