Infoplus vs Infor WMS

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Our analysts compared Infoplus vs Infor WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Infoplus is a comprehensive software solution designed to streamline and optimize warehouse management tasks. It excels in inventory control, order management, and shipping processes, making it particularly suitable for mid-sized to large businesses that require robust logistics capabilities. The software's real-time data tracking and automation features significantly enhance operational efficiency, reducing errors and improving order accuracy.

Users appreciate the intuitive interface and customizable workflows, which allow for seamless integration with existing systems. Key benefits include improved inventory accuracy, faster order fulfillment, and enhanced visibility into warehouse operations. Infoplus stands out for its scalability and flexibility, accommodating the unique needs of various industries.

Pricing for Infoplus typically falls within a mid-range bracket, often based on the number of users and the specific features required, with options for monthly or annual payments. Compared to similar products, users often highlight its ease of use and strong customer support as significant advantages.

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Infor WMS offers unique capabilities and solutions that meet industry standards. It combines inventory, labor, transportation management and 3PL billing in a unified and scalable database. It reduces the complexity of warehouse operations and allows consumers to make better business decisions.

It’s built on the cloud and designed to provide real-time visibility into logistics and service experiences. Its unified approach reduces customers’ inventory costs, eliminates bottlenecks and helps prioritize multiple tasks.
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Product Insights

  • Increased Efficiency and Productivity: With automated processes, optimized routes, pick-and-pack support and real-time updates, Infoplus helps its clients increase productivity and streamline labor and time management. 
  • Customizable Reports: Infoplus allows users to build, access and export custom reports on predefined metrics so that they can get useful and actionable insights when they need them. 
  • Reduced Shipping Costs: Infoplus has pre-built integrations with shipping carriers, which help users increase margins by comparing and choosing the best-suited shipping partner, based on order volumes and costs. 
  • Reliable Customer Service: With 24/7 live chat support, Infoplus ensures quick turnaround time for all issues and requests raised by its users. 
  • Customizable Workflows: Infoplus offers custom workflows and rule-based automation to its users so that everything they need to scale their business can be made available. 
  • Mobile Accessibility: Infoplus has a native mobile application, as well as Android and iOS applications, which makes it easy for the users to manage and track their operations virtually. 
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  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 
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  • Inventory Management: Infoplus gives complete inventory visibility and control to its users. With real-time stock-level alerts, lot control and inventory adjustments, users can track and manage inventories and stock movements at various geographic locations. 
  • Order Management: Infoplus automates and manages order processing and fulfilment based on their priority level, with quick turnaround time, increasing efficiency and productivity for its users. 
  • Warehouse Management:  Infoplus helps users manage their end-to-end warehouse operations with features like automation, inbound receiving, picking, packing and shipping. 
  • Purchasing: Infoplus’s purchasing feature enables users to monitor suppliers and products as well as manage purchase requests, supplier invoices and reorders. 
  • Integrations: Infoplus provides pre-built integrations with e-commerce carts, shipping partners, channel partners, financial tools and EDI. It also has a completely open API to easily integrate with specific partners. 
  • 3PL Management: Infoplus gives the users complete control and easy management of 3PL clients with permission-based roles and data access. 
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  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 
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Product Ranking

#2

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Warehouse Management Software

#55

among all
Warehouse Management Software

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Analyst Rating Summary

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User Sentiment Summary

Excellent User Sentiment 39 reviews
Great User Sentiment 53 reviews
95%
of users recommend this product

Infoplus has a 'excellent' User Satisfaction Rating of 95% when considering 39 user reviews from 2 recognized software review sites.

84%
of users recommend this product

Infor WMS has a 'great' User Satisfaction Rating of 84% when considering 53 user reviews from 3 recognized software review sites.

4.7 (20)
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4.2 (5)
4.8 (19)
4.2 (5)
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4.2 (43)

Awards

Infoplus stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

SelectHub research analysts have evaluated Infor WMS and concluded it earns best-in-class honors for Labor Management.

Labor Management Award

Synopsis of User Ratings and Reviews

Real-time Inventory Visibility: Users praise Infoplus for providing a real-time view of inventory levels across multiple locations, allowing for better stock management and reduced risk of stockouts or overstocking.
Streamlined Order Fulfillment: Infoplus receives positive feedback for its ability to automate and optimize the order fulfillment process, from order receiving to picking, packing, and shipping, leading to faster turnaround times and improved order accuracy.
Improved Receiving Processes: Infoplus is recognized for simplifying and expediting receiving processes, enabling efficient handling of inbound shipments, accurate inventory updates, and reduced receiving errors.
Customizable and Scalable Solution: Users appreciate the flexibility of Infoplus, highlighting its ability to adapt to unique business processes and scale alongside their evolving needs.
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Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.
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Complex User Interface: Many users find the interface cluttered and not intuitive, leading to a steep learning curve for new employees.
Limited Customization: The system offers limited flexibility in customizing workflows and reports, which can be a hindrance for businesses with unique operational needs.
Slow Performance: Users have reported lag times and slow response rates, particularly during peak usage hours, affecting overall productivity.
Inadequate Customer Support: Several users have noted that customer support is slow to respond and often provides generic solutions that do not address specific issues.
Integration Challenges: Integrating Infoplus with other software systems can be cumbersome and often requires additional technical expertise.
High Cost: The pricing structure is considered expensive by some users, especially for small to mid-sized businesses with limited budgets.
Limited Mobile Functionality: The mobile app lacks many features available on the desktop version, making it less useful for on-the-go warehouse management.
Inconsistent Updates: Users have experienced issues with updates that sometimes introduce new bugs or disrupt existing functionalities.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.
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Is Infoplus the missing piece in your warehouse puzzle? Over the past year, user reviews for Infoplus have painted a generally positive picture, highlighting its robust Warehouse Management capabilities. Users frequently commend its intuitive interface and comprehensive feature set, which includes inventory tracking, order management, and shipping integration. Compared to similar products like Fishbowl and NetSuite, Infoplus stands out for its ease of use and customization options. For instance, many users appreciate the ability to tailor workflows to their specific business needs, a feature that is often cumbersome or limited in other software. This flexibility is crucial for businesses with unique operational requirements, allowing them to streamline processes without extensive IT intervention. However, Infoplus is not without its drawbacks. Some users have reported occasional glitches and a steep learning curve for new employees. While the customer support team is generally praised for their responsiveness, there are instances where resolution times were longer than expected. Despite these issues, the overall sentiment remains positive, with many users noting that the benefits far outweigh the inconveniences. One of the key differentiators for Infoplus is its scalability. Small to mid-sized businesses find it particularly advantageous because it grows with them, eliminating the need for frequent software changes. This scalability is a significant factor for companies looking to invest in a long-term solution. Additionally, the software's ability to integrate seamlessly with other systems like Shopify and QuickBooks is frequently highlighted as a major plus, simplifying the tech stack for many users. Infoplus is best suited for small to mid-sized businesses that require a flexible, scalable Warehouse Management System. Its user-friendly interface and customization options make it an excellent choice for companies with specific operational needs. While it may have a few rough edges, its strengths in adaptability and integration capabilities make it a valuable tool for growing businesses.

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Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities. However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution. In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

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