Dynamics 365 SCM vs Infor WMS

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Our analysts compared Dynamics 365 SCM vs Infor WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Dynamics 365 Supply Chain Management is a cloud-based software that streamlines and connects various aspects of your supply chain, from procurement and manufacturing to warehousing and distribution. Aimed at mid-sized to large businesses with complex or global operations, it boasts features like AI-powered demand forecasting, optimized inventory management, and real-time production visibility. Users praise its intuitive interface, seamless integration with other Microsoft products, and built-in analytics for data-driven decision-making. While pricing varies based on specific modules and deployment options, expect a subscription model with per-user or per-organization fees. Compared to similar systems, Dynamics 365 shines in its scalability and adaptability, but potential drawbacks include higher upfront costs and a steeper learning curve.

Pros
  • Intuitive interface
  • Seamless integration
  • Robust analytics
  • Scalability and adaptability
  • Global reach
Cons
  • Higher upfront costs
  • Steeper learning curve
  • Potential customization needs
  • Dependency on Microsoft ecosystem
  • Complex setup and configuration
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Infor WMS offers unique capabilities and solutions that meet industry standards. It combines inventory, labor, transportation management and 3PL billing in a unified and scalable database. It reduces the complexity of warehouse operations and allows consumers to make better business decisions.

It’s built on the cloud and designed to provide real-time visibility into logistics and service experiences. Its unified approach reduces customers’ inventory costs, eliminates bottlenecks and helps prioritize multiple tasks.
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$180/User, Monthly
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Tailored to your specific needs
Small 
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Large 
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Small 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Optimize Cost Management: Collect cost data to gain real-time reports and actionable insights to improve visibility and accessibility across inventories. Improves management decisions by setting up reasonable prices. Detect trends and improve KPIs such as day sales of inventory or inventory turns. 
  • Flexible Warehouse Management: Automate operations like workforce planning, inventory flow and material handling using integrated warehouse management. Improve productivity and track performance using flexible dashboards via mobile apps. Maintain operations throughout the day and peak processing times to ensure business continuity. 
  • Strengthen Procurement: Leverage sourcing solutions and procurement using embedded tools for real-time vendor collaboration, spend analysis and supplier performance management. Provide actionable insights to maximize purchase effectiveness. Execute trade agreements via a centralized repository with information related to vendor contracts, communication and transactions. 
  • Reduce Costly Downtime: Eliminate costly errors and increase workforce efficiency using mixed reality and predictive analytics. Leverage enhanced resource scheduling using IoT and keep the lines running 24/7. 
  • Improve Demand Forecasting: Minimize inventory by leveraging machine learning to produce accurate insights. Collaborate planning process with supply chain, sales and marketing data, enhancing demand forecasting to make smarter business decisions. 
  • Optimize Planning Capability: Improve inventory volumes by ensuring the right resources are in place at the right time. Optimize intelligent planning to exceed customer demands and expectations. Reduce downtime by allocating work centers, workers, machines and plants to maximize efficiency. 
  • Enhance Product Information: Create product definitions, attributes, identifiers and documentation to improve time-to-market. Standardize, define and control the release of products in compliance with legal requirements. Consolidate product information in a centralized repository to avoid confusion. 
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  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 
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  • Dashboards: Create easy-to-use dashboards to manage product information and images. Access complete product information from a centralized dashboard. 
  • Configuration Models: Configure customer requirements and product attributes by creating scalable models using embedded constraints. Automatically generates a list of product requirements and routes needed for delivery and production process. 
  • Asset Maintenance: Increase machine life by creating an asset maintenance routine. Access telemetry data to identify repairs for machines and make plans for replacement. 
  • Supply Chain Management: Manage stock using insights driven by AI. Optimize inbound and outbound delivery to drive greater efficiency. Ensure accurate order picking and packing. 
  • Customer Returns: Track each returned product and address issues. Vital insights from AI can minimize future returns. 
  • Transportation Management: Manage inbound and outbound transportation to comply with deadlines. Deliver and pickup via the company’s fleet or use an external logistics provider for transportation purposes. Determine rates for transportation activities and make adjustments accordingly. 
  • Workforce Management: Simplify employees’ daily performance by using a mobile app tailored to their needs. Align real-time tasks and drive collaboration among employees across different business units. 
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  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 
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Product Ranking

#49

among all
Warehouse Management Software

#55

among all
Warehouse Management Software

Find out who the leaders are

Analyst Rating Summary

79
69
77
60
100
92
83
73
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Labor Management
Packing
Platform Capabilities and Security
Receiving
Inventory and Item Master Management
Labor Management
Platform Capabilities and Security
Inventory and Item Master Management
Picking
Inventory Count and Adjustment

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

86%
0%
14%
73%
0%
27%

User Sentiment Summary

Good User Sentiment 340 reviews
Great User Sentiment 53 reviews
78%
of users recommend this product

Dynamics 365 SCM has a 'good' User Satisfaction Rating of 78% when considering 340 user reviews from 3 recognized software review sites.

84%
of users recommend this product

Infor WMS has a 'great' User Satisfaction Rating of 84% when considering 53 user reviews from 3 recognized software review sites.

3.7 (98)
n/a
n/a
4.2 (5)
n/a
4.2 (5)
4.3 (113)
4.2 (43)
3.7 (129)
n/a

Awards

SelectHub research analysts have evaluated Dynamics 365 SCM and concluded it earns best-in-class honors for Platform Capabilities and Security, Inventory and Item Master Management, Labor Management, Packing, Purchasing and Shipping.

Platform Capabilities and Security Award
Inventory and Item Master Management Award
Labor Management Award
Packing Award
Purchasing Award
Shipping Award

SelectHub research analysts have evaluated Infor WMS and concluded it earns best-in-class honors for Labor Management.

Labor Management Award

Synopsis of User Ratings and Reviews

Intuitive Interface: Familiar layout and drag-and-drop functionality make it easy to learn and navigate.
Seamless Integration: Connects seamlessly with other Microsoft products and external systems, providing a holistic view of your supply chain.
Actionable Insights: Real-time data and AI-powered analytics enable data-driven decision-making for improved efficiency and agility.
Scalable and Adaptable: Grows with your business needs and adapts to industry-specific requirements.
Automated Workflows: Automates routine tasks and processes, freeing up time for strategic initiatives.
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Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.
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Higher Upfront Costs: Subscription fees and potential implementation costs can be significant, especially for larger businesses.
Steeper Learning Curve: The comprehensive features require dedicated training and ongoing support for optimal utilization.
Potential Customization Needs: Adapting to specific industry requirements or workflows may involve additional development.
Dependency on Microsoft Ecosystem: Integration with other Microsoft products is seamless, but switching to non-Microsoft solutions might be challenging.
Complex Setup and Configuration: Initial setup and configuration can be intricate, requiring IT expertise or consultant assistance.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.
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User reviews of Dynamics 365 Supply Chain Management paint a nuanced picture. Many praise its intuitive interface, seamless integration with other Microsoft products, and real-time data-driven insights, citing improved efficiency and informed decision-making. Its scalability and adaptability are also lauded, making it suitable for businesses of all sizes and across diverse industries. However, some criticisms revolve around its higher upfront costs compared to competitors, particularly for larger implementations. The steeper learning curve and potential customization needs can also be daunting for smaller teams. Users mention dependence on the Microsoft ecosystem as both a boon and a potential hindrance, as switching to non-Microsoft solutions might be challenging. Compared to similar products, Dynamics 365 shines in its user-friendliness and integration capabilities within the Microsoft suite. Its AI-powered analytics and robust features for specific areas like manufacturing and warehouse management are also differentiating factors. However, competitors often offer more flexible pricing models and potentially easier customization options. Ultimately, the choice between Dynamics 365 Supply Chain Management and alternative solutions depends on individual needs and priorities. For businesses prioritizing user-friendliness, Microsoft integration, and robust functionalities, Dynamics 365 might be the perfect fit. But for those seeking flexible pricing and easier customization, exploring other options might be prudent.

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Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities. However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution. In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

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Screenshots

Top Alternatives in Warehouse Management Software


Extensiv Warehouse Management

Fishbowl Warehouse

Infor WMS

Korber

Logiwa

Luminate Logistics

Made4net

Manhattan Active WM

Mantis

Microlistics

Oracle Warehouse Management

SAP EWM

Snapfulfil

SOLOCHAIN WMS

Vin eRetail

WithoutWire

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