NetSuite WMS vs Infor WMS

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Our analysts compared NetSuite WMS vs Infor WMS based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite WMS Software Tool

Product Basics

NetSuite WMS is a hybrid-deployment solution that helps businesses streamline operations using industry-wide best practices to minimize handling costs. Its multi-location management facility includes scope for inventory management, shipping management and returns management from a centralized platform.

Integrated with the native NetSuite ecosystem, it optimizes unique workflows to drive efficient processes, eliminate paper-pushing and utilize stock, space and resources in the warehouse.
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Infor WMS offers unique capabilities and solutions that meet industry standards. It combines inventory, labor, transportation management and 3PL billing in a unified and scalable database. It reduces the complexity of warehouse operations and allows consumers to make better business decisions.

It’s built on the cloud and designed to provide real-time visibility into logistics and service experiences. Its unified approach reduces customers’ inventory costs, eliminates bottlenecks and helps prioritize multiple tasks.
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Product Insights

  • Central Dashboard:  Get a bird’s eye view of all warehouse operations and key performance indicators across locations and channels with a visual, drag-and-drop widget-based central dashboard. 
  • Scalability:  Multi-location, multi-client handling capability makes the system scalable to suit the requirements of all business sizes. 
  • Real-time Synchronization:  Get real-time updates on inventory stock levels, inbound and outbound processes and more for informed decision making. 
  • Integrations:  Native integration with NetSuite products and accessibility to third-party integrations make operations seamless and easy to manage. 
  • Mobile Accessibility:  Manage and track warehouse operations virtually with native NetSuite WMS apps. 
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  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 
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  • Multi-Location Warehouse Management:  Streamline end-to-end warehouse operations such as picking, packing, shipping, receiving and placement with automation and multi-warehouse capabilities. 
  • 3PL Management:  Manage multiple warehouses and clients through dedicated client portals to benchmark operations and facilitate direct communication. Set up permission-based roles and data access to execute data privacy. 
  • Inventory Management:  Get complete inventory visibility and control with real-time stock-level alerts, lot control, and inventory adjustments. Track each item’s quantity, location, status and history and overlook stock movements at various geographic locations. 
  • Order Management:  Automate and manage order processing and fulfillment based on priority. Measure operations in real time with outbound processing and full-cycle visibility. 
  • Purchasing:  Manage purchase requests, supplier invoices and reorders while monitoring suppliers and products. 
  • Quality Management:  Deploy quality control measures, manage expiry dates and mark stock as accepted or rejected to maintain quality standards. 
  • Receiving and Put-away Management:  Streamline the movement of received goods from shipping docks to storage location based on predetermined rules and warehouse flow. 
  • Returns Management:  Manage reverse logistics processes for return orders, perform quality checks, split the status of return orders and identify resalable items. 
  • Shipping Management:  Leverage third-party integrations with carriers and last-mile delivery partners for efficient shipping management. 
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  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 
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Product Ranking

#15

among all
Warehouse Management Software

#55

among all
Warehouse Management Software

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Analyst Rating Summary

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 2255 reviews
Great User Sentiment 53 reviews
78%
of users recommend this product

NetSuite WMS has a 'good' User Satisfaction Rating of 78% when considering 2255 user reviews from 4 recognized software review sites.

84%
of users recommend this product

Infor WMS has a 'great' User Satisfaction Rating of 84% when considering 53 user reviews from 3 recognized software review sites.

4.9 (19)
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3.9 (1134)
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4.1 (722)
4.2 (5)
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4.2 (5)
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4.2 (43)
3.6 (380)
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Awards

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SelectHub research analysts have evaluated Infor WMS and concluded it earns best-in-class honors for Labor Management.

Labor Management Award

Synopsis of User Ratings and Reviews

Increases Efficiency: All users that mentioned efficiency noted that the system boosts overall process efficiency with its automation features.
Functionality: Approximately 75% of users who referred to the overall functionality of the system said it contains a robust suite of customizable tools that handle day-to-day processes.
Reporting: About 67% of reviewers who mentioned the reporting feature noted that the customizable reports are easy to use, and provide significant visibility into warehouse processes.
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Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.
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Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master without being tech-savvy.
Cost: All of the users who mentioned the cost of the solution said that it is extremely expensive depending on the user’s needs.
Easy of Use: Nearly 68% of users who talked about ease of use stated that the system isn’t very intuitive and can be hard to navigate.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.
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Netsuite provides a robust platform that contains the required features to successfully handle day-to-day warehousing processes. It contains helpful automation inclusions that cut out time-draining manual tasks and replace them with seamless automated processes. Reports can be customized to deliver specific metrics, data and warehouse KPIs to keep users informed about flagging processes and aid them in planning. Users found that it contains numerous features that some found to be overwhelming in number. Becoming proficient with the system requires mastering a steep learning curve and can impede the progress of employee’s familiarizing themselves with its features. The cost of the platform, its features and some of its integrations are high and prohibit smaller businesses from using it.

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Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities. However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution. In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

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