NetSuite WMS vs ShipOut

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Our analysts compared NetSuite WMS vs ShipOut based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NetSuite WMS Software Tool
ShipOut Software Tool

Product Basics

NetSuite WMS is a hybrid-deployment solution that helps businesses streamline operations using industry-wide best practices to minimize handling costs. Its multi-location management facility includes scope for inventory management, shipping management and returns management from a centralized platform.

Integrated with the native NetSuite ecosystem, it optimizes unique workflows to drive efficient processes, eliminate paper-pushing and utilize stock, space and resources in the warehouse.
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ShipOut is a comprehensive software solution designed to streamline warehouse management tasks, including inventory tracking, order fulfillment, and shipping logistics. It is particularly well-suited for e-commerce businesses and third-party logistics providers due to its robust features that enhance operational efficiency and accuracy. Users appreciate its real-time inventory updates, automated order processing, and seamless integration with various e-commerce platforms.

One of the standout benefits of ShipOut is its ability to reduce manual errors and improve order accuracy, which directly impacts customer satisfaction. The software also offers detailed analytics and reporting tools, enabling businesses to make data-driven decisions. Popular features include barcode scanning, multi-channel order management, and customizable workflows, which cater to the specific needs of different businesses.

In terms of pricing, ShipOut typically operates on a subscription model, with costs varying based on the number of users and the volume of transactions. This flexible pricing structure makes it accessible for both small businesses and larger enterprises. Compared to similar products, users often highlight ShipOut's user-friendly interface and superior customer support as key differentiators.

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$99/User, Monthly
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$2,999 Annually
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Product Insights

  • Central Dashboard:  Get a bird’s eye view of all warehouse operations and key performance indicators across locations and channels with a visual, drag-and-drop widget-based central dashboard. 
  • Scalability:  Multi-location, multi-client handling capability makes the system scalable to suit the requirements of all business sizes. 
  • Real-time Synchronization:  Get real-time updates on inventory stock levels, inbound and outbound processes and more for informed decision making. 
  • Integrations:  Native integration with NetSuite products and accessibility to third-party integrations make operations seamless and easy to manage. 
  • Mobile Accessibility:  Manage and track warehouse operations virtually with native NetSuite WMS apps. 
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  • Improved Inventory Accuracy: ShipOut reduces human error by automating inventory tracking, ensuring that stock levels are always up-to-date and accurate.
  • Enhanced Order Fulfillment: By streamlining the picking, packing, and shipping processes, ShipOut ensures faster and more reliable order fulfillment, leading to higher customer satisfaction.
  • Cost Efficiency: Automating warehouse operations with ShipOut minimizes labor costs and reduces the need for manual intervention, leading to significant cost savings.
  • Real-Time Data Access: ShipOut provides real-time access to inventory and order data, enabling managers to make informed decisions quickly and effectively.
  • Scalability: As your business grows, ShipOut can easily scale to handle increased inventory and order volumes without compromising performance.
  • Optimized Space Utilization: ShipOut helps in organizing warehouse space more efficiently, maximizing storage capacity and reducing clutter.
  • Enhanced Reporting: With detailed analytics and reporting features, ShipOut offers insights into warehouse operations, helping identify areas for improvement.
  • Seamless Integration: ShipOut integrates smoothly with other business systems such as ERP and CRM, ensuring a cohesive workflow across different departments.
  • Reduced Training Time: The intuitive interface of ShipOut reduces the time required to train new employees, allowing them to become productive more quickly.
  • Improved Customer Service: By ensuring timely and accurate order fulfillment, ShipOut enhances the overall customer experience, leading to increased loyalty and repeat business.
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  • Multi-Location Warehouse Management:  Streamline end-to-end warehouse operations such as picking, packing, shipping, receiving and placement with automation and multi-warehouse capabilities. 
  • 3PL Management:  Manage multiple warehouses and clients through dedicated client portals to benchmark operations and facilitate direct communication. Set up permission-based roles and data access to execute data privacy. 
  • Inventory Management:  Get complete inventory visibility and control with real-time stock-level alerts, lot control, and inventory adjustments. Track each item’s quantity, location, status and history and overlook stock movements at various geographic locations. 
  • Order Management:  Automate and manage order processing and fulfillment based on priority. Measure operations in real time with outbound processing and full-cycle visibility. 
  • Purchasing:  Manage purchase requests, supplier invoices and reorders while monitoring suppliers and products. 
  • Quality Management:  Deploy quality control measures, manage expiry dates and mark stock as accepted or rejected to maintain quality standards. 
  • Receiving and Put-away Management:  Streamline the movement of received goods from shipping docks to storage location based on predetermined rules and warehouse flow. 
  • Returns Management:  Manage reverse logistics processes for return orders, perform quality checks, split the status of return orders and identify resalable items. 
  • Shipping Management:  Leverage third-party integrations with carriers and last-mile delivery partners for efficient shipping management. 
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  • Real-Time Inventory Tracking: Monitor stock levels in real-time to prevent overstocking or stockouts.
  • Automated Order Fulfillment: Streamline the picking, packing, and shipping processes with automation tools.
  • Barcode Scanning: Utilize barcode technology to enhance accuracy and speed in inventory management.
  • Multi-Channel Integration: Seamlessly connect with various sales channels like Amazon, eBay, and Shopify.
  • Advanced Reporting: Generate detailed reports on inventory levels, order status, and warehouse performance.
  • Customizable Dashboards: Tailor your dashboard to display the most relevant metrics and KPIs for your business.
  • Batch and Expiry Date Tracking: Keep track of product batches and their expiration dates to ensure compliance and quality control.
  • Returns Management: Efficiently handle product returns and restocking with a streamlined process.
  • Mobile Access: Manage your warehouse operations from anywhere using mobile devices.
  • Integration with Shipping Carriers: Connect with major shipping carriers like UPS, FedEx, and DHL for streamlined shipping processes.
  • Customizable Workflows: Adapt the software to fit your specific warehouse processes and requirements.
  • Security and User Permissions: Control access to sensitive information with robust security settings and user permissions.
  • Cycle Counting: Perform regular inventory audits without disrupting daily operations.
  • Cross-Docking: Optimize the flow of goods by directly transferring incoming shipments to outgoing shipments.
  • API Access: Integrate ShipOut with other software systems using its comprehensive API.
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Product Ranking

#15

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Warehouse Management Software

#61

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Warehouse Management Software

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User Sentiment Summary

Good User Sentiment 2255 reviews
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78%
of users recommend this product

NetSuite WMS has a 'good' User Satisfaction Rating of 78% when considering 2255 user reviews from 4 recognized software review sites.

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4.9 (19)
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3.9 (1134)
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4.1 (722)
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3.6 (380)
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Synopsis of User Ratings and Reviews

Increases Efficiency: All users that mentioned efficiency noted that the system boosts overall process efficiency with its automation features.
Functionality: Approximately 75% of users who referred to the overall functionality of the system said it contains a robust suite of customizable tools that handle day-to-day processes.
Reporting: About 67% of reviewers who mentioned the reporting feature noted that the customizable reports are easy to use, and provide significant visibility into warehouse processes.
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Easy to Use: Users consistently praise ShipOut's intuitive interface, making it easy to navigate and manage even complex warehouse operations. For example, one user mentioned that they were able to set up their entire warehouse within a few hours, without needing any prior experience with warehouse management software.
Reliable Performance: ShipOut consistently delivers on its promises, with users reporting minimal downtime and smooth operation even during peak seasons. One user compared ShipOut's reliability to a well-oiled machine, always running smoothly and efficiently.
Excellent Customer Support: ShipOut's customer support team is known for its responsiveness and helpfulness, providing quick solutions to any issues that arise. One user described the support team as "a lifesaver," always available to assist with any questions or problems.
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Learning Curve: All users who mentioned a learning curve related to understanding the product said that it was difficult to master without being tech-savvy.
Cost: All of the users who mentioned the cost of the solution said that it is extremely expensive depending on the user’s needs.
Easy of Use: Nearly 68% of users who talked about ease of use stated that the system isn’t very intuitive and can be hard to navigate.
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Limited Integrations: ShipOut doesn't integrate with popular accounting software like QuickBooks, making it difficult to track inventory and financial data in one place.
Clunky Interface: The user interface is often described as outdated and difficult to navigate, leading to frustration and wasted time.
Lack of Customization: ShipOut offers limited customization options, making it challenging to tailor the software to specific warehouse needs and workflows.
Poor Customer Support: Users have reported long wait times and unhelpful responses from customer support, making it difficult to resolve issues and get timely assistance.
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Netsuite provides a robust platform that contains the required features to successfully handle day-to-day warehousing processes. It contains helpful automation inclusions that cut out time-draining manual tasks and replace them with seamless automated processes. Reports can be customized to deliver specific metrics, data and warehouse KPIs to keep users informed about flagging processes and aid them in planning. Users found that it contains numerous features that some found to be overwhelming in number. Becoming proficient with the system requires mastering a steep learning curve and can impede the progress of employee’s familiarizing themselves with its features. The cost of the platform, its features and some of its integrations are high and prohibit smaller businesses from using it.

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Is ShipOut truly ready to "ship out" as a top Warehouse Management System (WMS)? User reviews from the past year suggest that ShipOut is making waves in the WMS market, particularly for its ease of use and positive impact on efficiency. Users rave about how ShipOut has streamlined their warehouse operations, moving from tedious Excel sheets to a centralized system. One user, a Head of Warehouse Operations, enthusiastically describes ShipOut as a "revolution," highlighting how the system has improved data recording, changes, and synchronization. This sentiment is echoed by another user who credits ShipOut with a significant reduction in errors and a 25% boost in customer growth. The intuitive nature of the software and the responsive customer support are also frequently commended. However, the available reviews primarily focus on positive experiences. While this enthusiasm is encouraging, a comprehensive picture of ShipOut's performance would require a deeper dive into potential drawbacks or limitations. Overall, ShipOut appears to be a good fit for businesses, particularly small to medium-sized enterprises, looking to ditch manual processes and embrace a user-friendly, efficient WMS solution. The positive feedback on its impact on order management, error reduction, and customer growth makes it a compelling option for companies aiming to optimize their warehouse operations and boost overall business performance.

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Top Alternatives in Warehouse Management Software


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Snapfulfil

SOLOCHAIN WMS

Vin eRetail

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