Top SquareSpace Alternatives & Competitors For 2024

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Looking for alternatives to SquareSpace? Many users crave user-friendly and feature-rich solutions for tasks like Design and Layout, Accessibility, and Collaboration. Leveraging crowdsourced data from over 1,000 real Web Design Software selection projects based on 400+ capabilities, we present a comparison of SquareSpace to leading industry alternatives like BigCommerce, Etsy, Optimizely, and Kibo.

BigCommerce Software Tool
Etsy Software Tool
Optimizely Software Tool
Kibo Software Tool

Product Basics

Squarespace is a website builder that helps create portfolios and blogs, track web traffic and manage content on mobile applications or desktop. It offers customizable templates, product merchandising, custom CSS, inventory management and more. Other attributes include scheduling, email marketing and commenting. Users can track orders, manage taxes, handle payments, analyze sales and design logos and manage social media posts. It is helpful for small businesses, photographers, bloggers, artists, restaurants, musicians, wedding planners and students. 
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BigCommerce is a powerful SaaS platform for designing and managing multiple eCommerce websites. It centralizes product information and helps you distribute catalogs across marketplaces, social media and business websites. You can manage inventory, orders and shipping from any device and set up unique automation to increase productivity and avoid errors.

What sets it apart is its open and headless architecture, which allows for customization and integration. It offers a storefront editor with customizable themes but doesn’t restrict you from using other editors.

During testing, I could use the platform’s backend for product management, order fulfillment and customer data handling while having complete freedom to design and develop custom storefronts.

Another area in which BigCommerce excels is international commerce. Its support for multiple currencies and integration of global payment methods and shipping options make expanding into new markets a breeze.

The platform's handling of international taxes and duties is also impressive, saving considerable time and effort. Additionally, it charges zero transaction fees, helping control costs for businesses with large sales volumes.

Lastly, BigCommerce helps you remain nimble due to its flexibility. It offers open access to its APIs, SDKs and data without any proprietary blockers or frictions. This allows you to connect the platform to any software and build the perfect tech stack for your evolving needs.

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Etsy is an online global marketplace for artists, craftspeople and vintage vendors to sell unique pieces. It’s majorly focused on handcrafted and vintage pieces with categories like jewelry, clothing, bags, home decor, furniture, arts and more. Sellers can create stores online and use additional paid services like payments, ads, tracking and insurance for shipping, and currency conversions.
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Optimizely is a comprehensive digital experience platform (DXP) that helps create, deliver, optimize and personalize customer journeys and shopping experiences. It offers a robust suite of experimentation tools, including A/B and multivariate testing, enabling you to compare multiple variations of a webpage or feature simultaneously.

This granular experimentation provides deeper insights into customer behavior and preferences. Additionally, the platform’s personalization tools enable you to deliver tailored experiences to individual customers based on their actions, preferences and demographics.

The platform integrates content management, distribution and marketing functionalities, allowing you to manage your brand’s entire digital presence from a single platform. This unified approach streamlines workflows and improves efficiency.

Additionally, analytics and reporting tools provide actionable insights into customer interactions and marketing campaigns. This helps businesses identify opportunities for improvement and measure the impact of their experiments.

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Kibo, a comprehensive software solution designed for the eCommerce sector, caters to businesses looking to enhance their online sales and customer engagement. It is particularly well-suited for retailers and brands aiming to integrate their online and offline sales channels, offering a seamless shopping experience. Kibo stands out for its ability to provide personalized shopping experiences, efficient order management, and robust mobile commerce capabilities. Users appreciate its user-friendly interface and the flexibility it offers in customizing the platform to meet specific business needs. When compared to similar products, Kibo is often praised for its scalability, making it a viable option for both growing businesses and established enterprises. Pricing for Kibo varies based on the specific needs and scale of the business, typically involving a subscription model that may include monthly or annual payment options, with costs reflecting the range of features and level of customization required.
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Product Ranking

#3

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Web Design Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accessibility Collaboration Design and Layout Platform Capabilities Reporting 80 70 96 75 85 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 5450 reviews
Great User Sentiment 1676 reviews
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Great User Sentiment 1102 reviews
Great User Sentiment 69 reviews
91%
of users recommend this product

SquareSpace has a 'excellent' User Satisfaction Rating of 91% when considering 5450 user reviews from 4 recognized software review sites.

86%
of users recommend this product

BigCommerce has a 'great' User Satisfaction Rating of 86% when considering 1676 user reviews from 5 recognized software review sites.

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87%
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Optimizely has a 'great' User Satisfaction Rating of 87% when considering 1102 user reviews from 4 recognized software review sites.

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Kibo has a 'great' User Satisfaction Rating of 86% when considering 69 user reviews from 2 recognized software review sites.

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Awards

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Synopsis of User Ratings and Reviews

Website Builder: It’s simple to create a professional website without any coding using the drag-and-drop editor, according to 70% of users mentioning this feature.
Ease of Use: The platform is intuitive and straightforward, according to 100% of users mentioning this aspect.
Domain: Squarespace helps transfer existing domains without any hassle, according to 90% of reviews mentioning domains.
Customer Support: Vendor’s support team offers quick and quality responses, as noted by 92% of reviews on customer support.
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Customer Service and Support: Many reviews highlight excellent customer service, with helpful and responsive support teams that are available via phone and chat.
Functionality and Customization: BigCommerce offers a robust set of features, including SEO tools, custom URLs and 301 redirects. It also has strong B2B capabilities, multi-store functionality and a variety of apps for integration.
Stability and Reliability: Users praise the platform for its reliability and lack of downtime.
Scalability: The platform is scalable, making it suitable for businesses of different sizes, including those looking to grow.
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Niche Marketplace: Etsy is known for its focus on unique and handmade goods, attracting buyers looking for distinctive items.
Creative Variety: The platform boasts a vast selection of products, offering a diverse range of options for shoppers seeking one-of-a-kind pieces.
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User-Friendly Interface: Many users praise the platform's intuitive and easy-to-use interface, making it accessible even for those without extensive technical knowledge.
Efficient Experimentation: Optimizely's seamless integration with various external platforms simplifies tracking and analysis. Users also appreciate the platform’s ability to run multiple tests and experimentations simultaneously.
Smooth Integration Capabilities: The platform provides API access for designing custom integrations. It also offers built-in connections with other Oracle products and partner solutions.
Seamless Performance Tracking: Reviewers appreciate the platform's ability to provide clear metrics and insights, especially for monitoring performance improvement over time.
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Reduced Upfront Costs: Kibo's unique inventory model allows sellers to avoid bulk inventory purchases and warehousing fees, making it a cost-effective solution for startups and small businesses.
Simplified Order Fulfillment: Kibo handles the entire fulfillment process, from picking and packing to shipping, freeing up sellers' time and resources to focus on other aspects of their business.
Access to a Vast Product Catalog: Kibo offers a wide range of products from various suppliers, allowing sellers to curate a diverse inventory without the need to manage multiple supplier relationships.
Scalability and Flexibility: Kibo's platform is designed to accommodate businesses of all sizes, making it easy to scale operations as needed.
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Rigidity: The drag-and-drop website editor lacks customization features, according to all users discussing personal customizations.
Cost: According to 92% of users reviewing the pricing structure, the solution is costlier than its competitors based on the features provided.
Performance Speed: 82% of users who mentioned this element said that the platform uses a lot of RAM while running and is prone to crashes.
Data Analytics: In-depth analytics is only available with the enterprise pricing plan, according to 67% of reviews discussing this aspect.
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Cost and Hidden Fees: BigCommerce has tiered pricing based on sales volume. Many users feel this pricing model can be restrictive and costly, especially for businesses with significant brick-and-mortar sales.
Limited App Selection: Reviews mention a relatively limited selection of apps compared to competitors like Shopify. Users may need to rely on external developers for custom integrations.
Limited Free Website Themes: Some reviews have complained about the lack of free storefront themes and templates. Users have to pay for good templates on top of the subscription fee.
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Customer Service Issues: Etsy has received complaints regarding its customer service, potentially leading to unresolved issues for businesses.
Shipping Challenges: Shipping delays are a recurring concern on Etsy, potentially impacting customer satisfaction and business operations. Businesses may need to meticulously manage shipping profiles and expectations.
Price-Focused Competition: Etsy's platform can lead to intense price competition, potentially impacting businesses focused on product quality and unique offerings.
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High Cost: The platform has a high entry cost, which can be a drawback for small businesses or solo entrepreneurs.
Customer Support Issues: Some users express dissatisfaction with the quality and responsiveness of customer support, noting that it often falls short of expectations.
Poor Documentation: The platform’s documentation and walkthroughs may not be easy to understand, and some users found the initial integration process lengthy and challenging.
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Limited Theme Customization: Kibo's theme editor lacks drag-and-drop functionality, making it challenging to achieve the desired level of customization without coding expertise.
Steep Learning Curve: Kibo's interface and terminology can be confusing for new users, requiring significant time investment to learn the platform effectively.
App Ecosystem: Compared to other platforms, Kibo's app store offers a smaller selection of third-party integrations, potentially limiting functionality for specific business needs.
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Squarespace helps businesses and individuals promote their brands digitally by launching professional websites and integrating every social account in a unified platform. According to reviews, the drag-and-drop website builder and intuitive user interface are the primary pros of the software.But, users have noted that the drag-and-drop editor lacks intricate customizations like moving image blocks, using multiple fonts, changing website structures and more. If you’re looking to deploy the software, we advise having technical expertise in WordPress coding or CSS editing for in-depth personalization. In conclusion, Squarespace is ideal for creating fashionable landing pages for individuals and smaller businesses, especially those looking for a simple option. It’s less effective for larger organizations with big inventory and that need hyper-detailed websites.

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During testing, I noticed right off the bat that BigCommerce is a feature-rich platform that needs a lot of customization to fit my exact needs. Plus, there aren’t guided onboarding experiences, making implementation time-consuming. You must manually explore the interface to learn how to create or connect a domain, add products, set up fulfillment workflows, connect sales channels and design a storefront.Secondly, what caught my eye was the platform's speed and operability. BigCommerce boasts a 99% website uptime, and I could see why. It automatically optimizes images, minimizes HTTP requests and uses browser cache to identify customers. Also, a global content delivery network allows visitors worldwide to view your site from the nearest server.I loved how intuitive it is to connect and manage sales channels using BigCommerce. You can set up differentiated experiences for each channel using dynamic pricing, multiple product views, product swatches and bulk pricing tools. A robust customer segmentation module automatically groups similar customer personas based on your rules and helps design personalized experiences.The storefront editor uniquely lets you design a carousel for the website header. However, I didn’t like anything else about the storefront editor. It has limited free themes, and paid ones are comparatively more expensive than what competitors offer. That said, the platform's headless architecture helps compensate by enabling custom storefront development.My only point of contention was its unique pricing model. It charges a base subscription fee and puts a cap on your business's annual sales. If you exceed this cap, BigCommerce takes a percentage of your revenue based on your subscription plan.Also, if you connect the platform to a POS, every POS sale is considered an eCommerce sale, leading to a higher sales volume and cost. This leads to complex TCO calculations for enterprises with large sales volumes and international customers.Overall, BigCommerce is one of the best options for growing mid-sized businesses that can offset the platform cost with their sales revenue. It's flexible and can adapt to multiple business models, including B2B, D2C and dropshipping, with separate storefronts for each.However, the platform can be overkill for small businesses and may require significant investments to unlock its full potential. That's because all the good features like multi-storefront, personalization, customer segmentation and headless architecture are available in higher-tier plans. Also, lower-tier plans are comparatively more expensive than those of competitors like Shopify.

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Is Etsy really as easy as everyone says it is to buy and sell unique items? Etsy is an eCommerce platform known for its distinctive, handcrafted goods from independent sellers. Users rave about the platform's user-friendly design, which makes it simple to navigate and discover those one-of-a-kind treasures. Etsy's strength lies in fostering a community of passionate creators and buyers seeking unique, personalized items. This dedication to small businesses and artisans distinguishes Etsy from mass-produced goods found on platforms like Amazon. For instance, a buyer looking for a handmade ceramic mug with a specific design is more likely to find it on Etsy than on a more generalized platform. However, Etsy's dependence on individual sellers can lead to inconsistencies. Shipping delays, variable product quality, and customer service challenges arise from dealing with numerous independent entities. While Etsy has policies in place, enforcing them across a vast network poses a challenge. Potential buyers should prioritize individual seller ratings and reviews to ensure a smooth experience. Ultimately, Etsy is best suited for shoppers seeking unique, handcrafted items and willing to embrace the nuances of buying directly from independent creators.

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Optimizely is a powerful tool for managing and optimizing digital shopper experiences. Its content management capabilities are particularly impressive. The platform offers a centralized hub for storing, editing and approving multimedia content, making it easy to maintain consistency across channels.Customers can quickly reach their desired location and find products with built-in search and navigation tools combined with AI-powered recommendations. The integrated customer data platform (CDP) is also a valuable addition, helping organize customer data for efficient support services and personalized suggestions.The platform’s real strength lies in its experimentation capabilities. It offers a robust set of tools for A/B testing, multivariate testing and feature flagging. These tools help you fine-tune your online store to better match your audience’s taste and test variations of designs, features or products to see how effectively they boost customer conversions.However, the platform is far from an all-in-one eCommerce solution. It offers basic backend tools to manage inventory, orders and shipping. For example, you can’t manage multiple inventory locations and set up packaging and kitting workflows.Also, it doesn’t support product bundling, contract-based pricing, purchase orders and complex promotional structures. This makes the platform less suitable for B2B businesses with complex needs.Overall, Optimizely is ideal for large enterprises and D2C businesses with an existing backend setup, looking to manage, personalize and deliver branded shopping experiences across multiple sales channels. However, SMEs and growing companies must consider other options in the market, as Optimizely can be a costly investment and may not cover the full spectrum of eCommerce store management needs.

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Kibo has garnered positive feedback for its comprehensive suite of eCommerce tools, including order management, personalization, and B2B commerce features. Users appreciate the platform's ability to handle complex workflows and its flexibility in adapting to unique business needs. The user-friendly interface and intuitive design have also been praised, making it easy for teams to adopt and utilize the platform effectively. However, some users have noted that the initial setup and configuration process can be time-consuming, requiring careful planning and potentially additional support. Compared to similar products, Kibo stands out with its robust B2B commerce capabilities, catering to businesses with complex wholesale operations. The platform's strength lies in its ability to manage large product catalogs, intricate pricing structures, and diverse customer segments. Additionally, Kibo's personalization engine empowers businesses to deliver tailored experiences, enhancing customer engagement and driving conversions. While other platforms may offer similar features, Kibo's integrated approach and focus on B2B functionalities set it apart. Kibo is best suited for mid-market and enterprise-level businesses with sophisticated eCommerce requirements, particularly those operating in the B2B space. Its comprehensive feature set, scalability, and flexibility make it an ideal choice for companies seeking a robust and adaptable eCommerce solution to streamline operations and enhance customer experiences.

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Related Categories

Top Alternatives in Web Design Software


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Designmodo

Dreamweaver

Framer

GoDaddy Website Builder

Google Web Designer

Mobirise

Pinegrow

Pixpa

Shopify

Square Online

Vev

Webflow

Webnode

Wix

WordPress

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