ADP Workforce Now vs Legion WFM
Last Updated:Our analysts compared ADP Workforce Now vs Legion WFM based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.
It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.
It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.
It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.
According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.
Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.
Pros
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Product Assistance
Product Insights
- Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
- Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
- View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
- Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
- Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
- Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
- Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.
- Accuracy: Make accurate demand forecasts according to time-based patterns like seasonality and holidays using a machine learning model. The model continually improves itself by monitoring forecast results and projections.
- Efficient Data Processing: Store and process large amounts of data without delays for better demand forecasting and improved overall efficiency using AI.
- Simplified Calculations: Automate the calculation of optimal labor hours based on expected demand and customer standards for smarter planning and scheduling.
- Customizability: Adjust tasks and roles according to business-specific requirements. Add information into automated scheduling to effectively assign responsibilities.
- Cost Control: Keep labor costs in check to stay within the organization’s budget.Create efficient schedules using AI-based computations based on business specifications.
- Improved Labor Efficiency: Assign suitable responsibilities to employees according to skills and locations, leading to better efficiency. Categorize employees with badges like key holders and service pro.
- Accessibility: Facilitate mobile-driven engagement where employees can indicate schedule and location preferences and access their schedules on the go.
- Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
- Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
- Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
- Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
- ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
- ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
- Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
- HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
- Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
- Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
- Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.
- Demand Forecasting: Automate demand forecasting to ensure quality customer experiences.
- Offers automatic and accurate demand forecasts with ever-improving machine learning capabilities and integration of internal and external variables.
- Enables single-click creation of optimal labor plans.
- Generate what-if scenarios like new channels, seasonality and more for accuracy.
- Labor Optimization: Compute workload using AI and create task-based models efficiently. Integrate external data and access staffing guidance visualizations for convenient analysis.
- Automated Scheduling: Create optimal AI-driven schedules quickly. Simplifies labor compliance rules and business policies and ensures fair allocation of work. Access complete schedules and revision history.
- Employee Engagement: Lets employees decide when, how and where they want to work. Supports self-service shift swaps and time-off requests.
- Receive and/or claim offers for extra work.
- Handles scheduling and location preferences.
- Allows managers to approve time off requests and access forecasts on the fly.
- Attendance and Payroll Management:
- Provides alerts for compliance violations.
- Tracks inputs like overtime, meal premiums and more.
- Automatically computes premium pay and offers predictable pay.
- Auto-aggregates attendance records with schedules.
- Facilitates seamless clock-in and out despite network issues.
- Self-Service Analytics: Explore self-service data and create customized reports using ad hoc reporting. Create, customize and share dashboards to access actionable insights.
- Integration: Integrate seamlessly with third-party APIs using pre-built connectors in most HRIS and POS systems.
Product Ranking
#6
among all
Workforce Management Software
#139
among all
Workforce Management Software
Analyst Rating Summary
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User Sentiment Summary
10989 reviews
14 reviews
ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.
Legion WFM has a 'great' User Satisfaction Rating of 86% when considering 14 user reviews from 1 recognized software review sites.
Awards
SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for AI-based Capabilities, Leave and Absence Management, Platform Capabilities and Compliances and Time and Attendance Management.
SelectHub research analysts have evaluated Legion WFM and concluded it earns best-in-class honors for Employee Scheduling and Platform Capabilities and Compliances.
Synopsis of User Ratings and Reviews
ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.
Legion's user reviews paint a picture of a powerful, yet sometimes demanding, workforce management tool. Users laud its robust scheduling features, highlighting the drag-and-drop interface for effortless shift creation and the automated rule engine that simplifies complex scheduling needs. One reviewer gushes, "Legion's scheduling is like magic. It takes care of everything, from conflicts to overtime, and keeps everyone happy." However, some find the learning curve steeper compared to competitors like Deputy. One user comments, "It's not as intuitive as Deputy, but once you get the hang of it, Legion is much more powerful." This trade-off between initial ease-of-use and advanced functionality is a recurring theme. Legion's mobile app also receives mixed reviews. While some appreciate its convenience for employees, others find it clunky and lacking features compared to standalone timekeeping apps. This highlights a potential area for improvement, especially as mobile usage becomes increasingly important. Ultimately, Legion shines for businesses with complex scheduling needs and a willingness to invest in training. As one reviewer aptly puts it, "If you're looking for a basic scheduling tool, Legion might be overkill. But if you need something that can handle intricate requirements and grow with your business, it's a game-changer."
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