Our analysts compared ADP Workforce Now vs Verint Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.
It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.
It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.
It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.
According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.
Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.
among all Workforce Management Software
ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.
Verint Workforce Management has a 'great' User Satisfaction Rating of 82% when considering 194 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated ADP Workforce Now and concluded it earns best-in-class honors for AI-based Capabilities, Leave and Absence Management, Platform Capabilities and Compliances and Time and Attendance Management.
SelectHub research analysts have evaluated Verint Workforce Management and concluded it earns best-in-class honors for AI-based Capabilities.
ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.
Verint Workforce Management (WFM) emerges from user reviews as a robust solution with both ardent fans and cautious critics. Proponents praise its scheduling flexibility and data-driven insights, lauding its ability to optimize staffing with features like automatic forecasting and real-time adjustments. One user extols, "Verint WFM takes the guesswork out of scheduling, leading to happier agents and fewer scheduling headaches." This, they claim, gives Verint an edge over competitors like Kronos, often perceived as "rigid and clunky." However, some reviewers caution about Verint's complexity. While acknowledging its powerful features, they warn of a steeper learning curve compared to simpler options like UKG Workforce Dimensions. One user laments, "The sheer number of options can be overwhelming at first, and training can be a beast." This complexity can also lead to implementation challenges, with some reviewers noting integration difficulties with existing systems. Ultimately, Verint WFM seems best suited for organizations seeking sophisticated workforce optimization and willing to invest in training and implementation. As one reviewer aptly summarizes, "It's a powerful tool, but not a plug-and-play solution." For those seeking a more user-friendly option, simpler competitors might be a better fit.
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