Assembled vs Infor Workforce Management

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Our analysts compared Assembled vs Infor Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Assembled Software Tool

Product Basics

Assembled is a labor management software that assists teams with forecasting and scheduling. It tracks real-time performance, displays insights and streamlines business operations by giving everyone access to workflow. Also, it provides analytics to break down employee performance and make better strategic decisions.

The vendor increases transparency into the scheduling process and helps employees stick to a schedule through phone, email, chat and SMS reminders. Its other important attributes include easy integration with different contact platforms for better workforce management.
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Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
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$250 Monthly
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Tailored to your specific needs
$500/User, Annually
Get a free price quote
Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Streamlined Schedule Building: Create a complete schedule within minutes for a team of any size. Save time and resources by using pre-existing templates. 
  • More User Friendly: Simplify the process of changing and updating schedules with the software’s easy-to-use interface. Merge with other platforms to make workforce managing more convenient. 
  • Better Sorting Capability: Sort by location, levels, channel and other criteria. 
  • Elevated API Authentication: Validate requests with API keys. Execute API authentication through HTTP Basic Auth. 
  • Greater Transparency: See every detail of an employee’s performance. Get information about time off, tasks, accomplishments and breaks. Adjust schedules when necessary. 
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  • Customizable: Administrators can choose to use core functionalities or add on additional modules to build a more robust solution with additional capabilities that can scale alongside the business. 
  • Easy-to-Use: The system’s intuitive interface allows users to visualize timesheets and schedules easily, allowing managers to see when and where employees are scheduled, as well as how many hours they have scheduled. 
  • Reduce Labor Costs: By streamlining time and attendance tracking as well as the scheduling process, many businesses can reduce labor costs. Infor users in the healthcare industry report an average decrease of almost 50% in overtime costs. 
  • Mobile Access: The web-based solution provides users the ability to access the system from any internet-connected device, providing managers with the flexibility to complete vital tasks promptly even when they’re away from their desks. 
  • Unified Solution: The full-service suite provides users with a variety of tools to complete all core HR tasks. The system combines workforce planning, employee performance, scheduling and time tracking capabilities to streamline labor management processes. 
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  • Forecast: Forecast future staffing needs and offer compliant scheduling, insights into productivity and real-time updates via Google Calendar. Generate quick projections that require no configuration. Convert forecasts into staffing requirements and allow manual adjustments if needed. 
  • Scheduling: Meet the company's discrete requirements using a sophisticated UI and robust templates. Produce time-off reports by incorporating insights and enabling automated regulations. View the team's timetable directly from common platforms like Google Calendar and Slack. 
  • Analytics: Provide complete visibility for different metrics. Connect business data in one centralized location and provide a detailed company picture via a staffing heatmap and in-depth reports. Understand product lines and company units better through the comprehensive data. 
    • Enhanced Analytics: Compare the performance of teams and individual employees through real-time, detailed data and examine productivity and hours worked. 
    • Reports: Deliver useful reports filtered by metrics such as productivity, hours worked and how often workers adhere to schedules for employee coaching, future business planning and operations. 
  • Integrations: Integrate with crucial platforms like Google Calendar, Zendesk, Intercom, Kustomer and Slack. Merge all events into a shared calendar and receive messages directly from a designated channel. Design a schedule that combines support, marketing, sales and bots. 
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  • Budgeting and Forecasting: Leverage the system’s built-in analytics tools to assess historical data and predict future needs to create both short and long-term budgets while forecasting future workforce needs. 
  • Time and Attendance: Collect and track data about the hours that employees work. Then integrate with payroll functionalities to automatically calculate employee worked hours to process payments. 
  • Scheduling: The multi-view scheduling interface allows managers to ensure future schedules will meet forecasted demands. This feature also helps ensure scheduling compliance with union rules, government regulations and internal business policies. 
  • Performance Management: Recognize top performers with the management dashboard. Managers can leverage this feature to gain insight into overall team performance, guiding decisions about which employees excel in certain job functions and which employees can benefit from additional training. 
  • Alerts: Managers can set alerts to notify them when they are in danger of a compliance violation, when employees will work overtime hours or when there are budget concerns that require immediate attention. 
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Product Ranking

#51

among all
Workforce Management Software

#15

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 63 100 27 92 100 68 87 85 85 0 25 50 75 100
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User Sentiment Summary

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Great User Sentiment 25 reviews
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80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

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3.7 (14)
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4.4 (9)
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4.1 (2)

Awards

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SelectHub research analysts have evaluated Infor Workforce Management and concluded it earns best-in-class honors for Dashboard and Reporting and Leave and Absence Management.

Dashboard and Reporting Award
Leave and Absence Management Award

Synopsis of User Ratings and Reviews

User-Friendly Interface: Workforce management becomes a breeze with Assembled's intuitive dashboard, making it easy to navigate and manage schedules.
Comprehensive Scheduling Features: Assembled offers robust scheduling tools that streamline shift planning, employee availability tracking, and time-off requests.
Automated Workflows: The software automates repetitive tasks, such as shift assignments and notifications, freeing up time for HR teams to focus on strategic initiatives.
Real-Time Data Analytics: Assembled provides real-time insights into workforce performance, absenteeism, and overtime, enabling data-driven decision-making.
Improved Communication: The platform facilitates seamless communication between managers and employees, ensuring that everyone is on the same page regarding schedules and changes.
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Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Lack of Flexibility: Users complain that Assembled's scheduling tools are inflexible, making it difficult to accommodate last-minute changes or unique team needs.
Limited Integrations: Assembled's limited integrations with other business systems, such as HR or payroll, can create extra work and manual processes for users.
Cumbersome Reporting: Some users find Assembled's reporting capabilities to be lacking in depth and customization options, making it challenging to extract meaningful insights.
Poor User Interface: The user interface is often cited as cluttered and unintuitive, leading to frustration and reduced efficiency.
Inconsistent Support: Users have reported inconsistent levels of support from Assembled's customer service team, with some experiencing long wait times or unsatisfactory resolutions.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Assembled has garnered positive user reviews in the past year, particularly for its ease of use, time-saving capabilities, and robust reporting features. Users appreciate its intuitive interface, which allows them to quickly navigate and manage employee schedules, time-off requests, and other workforce-related tasks. The software's automation capabilities have also been praised, as they streamline processes and free up time for more strategic initiatives. Additionally, Assembled's reporting features provide valuable insights into workforce performance and trends, enabling users to make data-driven decisions. Compared to similar products, Assembled is often seen as more user-friendly and affordable, while offering a comparable range of features. Its strengths lie in its intuitive design, time-saving automation, and comprehensive reporting capabilities. These factors are important because they enable users to optimize workforce management, improve efficiency, and gain actionable insights into their workforce. Assembled's ease of use is particularly valuable for organizations with limited technical resources or those looking for a solution that can be quickly implemented and adopted. Assembled is best suited for organizations looking for a user-friendly and comprehensive workforce management solution. Its intuitive interface, time-saving capabilities, and robust reporting features make it an ideal choice for businesses of all sizes, particularly those seeking to streamline their workforce management processes and improve efficiency.

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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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