Crew vs SwipeClock

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Our analysts compared Crew vs SwipeClock based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Crew Software Tool
SwipeClock Software Tool

Product Basics

Crew is a team management software that connects frontline employees, fosters employee interactions and drives real-time business results. It assists businesses in aligning and managing frontline team member goals and communication to increase productivity.

Team communication, shift scheduling, employee appreciation, document and task management, employee surveys and enterprise management are its main attributes.
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SwipeClock offers comprehensive software solutions for managing tasks such as Time and Attendance, making it particularly suitable for small to mid-sized businesses across various industries, including retail, healthcare, and manufacturing. The software excels in streamlining workforce management by providing accurate time tracking, scheduling, and payroll integration. Its unique benefits include reducing administrative overhead, minimizing compliance risks, and enhancing employee accountability.

Popular features of SwipeClock include biometric time clocks, mobile access, and advanced reporting capabilities. These features empower businesses to efficiently manage their workforce, ensuring accurate timekeeping and reducing errors in payroll processing. Users often highlight the software's intuitive interface and robust functionality as standout qualities compared to similar products.

Pricing for SwipeClock varies based on the specific needs of the business, such as the number of employees and the required features. For precise pricing details, it is recommended to contact SelectHub for a tailored quote.

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$30/Crew, Monthly
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Tailored to your specific needs
$4/Employee Monthly
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Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Maintain Flexible Adoption Paths: Ensure every employee is on the same page with simplified adoption pathways, like QR codes, email, phone, batch upload, integration, etc., that accommodate all. 
  • Simplify Communication: Simulate all significant operations of popular messaging applications that employees are already familiar with using a compact communication tool for effective business conversations. 
  • Customize Workflows: Categorize employees into groups based on parameters like function, location, abilities and certifications for better employee sorting and smooth workflows. 
  • Enable Role-Based Controls: Monitor information accessibility and communication among various workgroups with a robust administrative control system. 
  • Allow Inline Translation: Interpret messages into 55 different languages to keep everyone updated on vital information without any language barriers. 
  • Provide Active Confirmation: Request message-received acknowledgments to ensure employees are well aware of and updated about important announcements. 
  • Maintain Unified Communication Channels: Allow integration with crucial communication tools (including email, Slack, MS Teams, Everbridge, and VOIP) to align HQ and frontline employees. Create a communication hub for improved information visibility. 
  • Automate Push Notifications: Automatically send critical updates to the entire workforce for maximum engagement. 
  • Offer SMS Relaying: Enable sending or receiving text messages to every employee in the form of short messages. 
  • Ensure Data Security: Secure company and personal data with tailored data retention tools. Keep workplace communication safe with reporting, blocking tools and content filters. 
  • Create Rich Visual Content: Strengthen communication with media-rich, visually impactful images, videos and GIFs. 
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  • Improved Accuracy: Reduces human error in time tracking by automating clock-ins and clock-outs.
  • Enhanced Compliance: Helps ensure adherence to labor laws and regulations by maintaining accurate records.
  • Cost Savings: Minimizes payroll errors and overpayments, leading to significant financial savings.
  • Increased Productivity: Frees up administrative time by automating time and attendance management tasks.
  • Real-Time Data: Provides immediate access to employee attendance data for better decision-making.
  • Employee Accountability: Tracks employee hours accurately, promoting responsibility and punctuality.
  • Streamlined Payroll: Integrates seamlessly with payroll systems, simplifying the payroll process.
  • Scalability: Adapts to the needs of growing businesses, accommodating more employees and locations.
  • Customizable Reporting: Offers tailored reports to meet specific business needs and compliance requirements.
  • Remote Access: Allows employees and managers to access the system from anywhere, enhancing flexibility.
  • Reduced Administrative Burden: Lessens the workload on HR and administrative staff by automating routine tasks.
  • Enhanced Security: Protects sensitive employee data with robust security measures and access controls.
  • Better Workforce Management: Provides insights into workforce patterns, aiding in strategic planning and resource allocation.
  • Employee Self-Service: Empowers employees to manage their own time and attendance records, reducing administrative queries.
  • Integration Capabilities: Works well with other business systems, ensuring a cohesive and efficient workflow.
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  • Shift and Schedule Management: Enable frontline members to access open shifts and schedules. Integrate with other scheduling and WFM tools to streamline scheduling for the workforce. Allow employees to identify and register for vacant shifts and notify them about available times and dates. Permit employees to trade timetables to enhance workforce efficiency. 
  • Knowledge Management: Create an internal knowledge base to give employees crucial business-centric data. Share essential job-related information, documentation and resources with all staff. 
  • Employee Management: Ensure team members’ involvement in pulse and NPS surveys via instant survey tool integrations. Synchronize with e-signature tools to secure employee signatures. 
  • Integrations: Integrate with HCM, WFH or payroll systems to update team rosters. Straightway, sync with record systems to automate onboarding and offboarding processes. Link with Facebook, Infor Smartshift, Paychex, Square, Sling and other applications automatically for enhanced team management. 
  • Administration & Analytics: Broadcast messages to the whole team or particular individuals. Monitor schedules and shift coverage. Track employee engagement and recognition metrics. Organize team communications, feedback and internal hierarchy. Customize employee access and supervise basic business activities and KPIs. 
  • Team Communication Management: Let team members interact and give managers communication control authority to foster real-time, productive cooperation. Categorize employees into particular groups based on job roles, location or expertise for targeted communication. Streamline communication using broadcasts and announcement functions. Fill shifts with coverage tools and sync vendors with third-party scheduling and WFM systems to add and adjust staff schedules. Reach out to entire workforces with personalized recognition prizes and honors. 
  • Recognition Management: Construct an attractive recognition culture to encourage good work. Create tailor-made recognition programs that reflect specific objectives. Value employees by celebrating birthdays and anniversaries. 
  • Compliance Controls: Administer individual company policies and advanced control mechanisms. Apply regulations for shifts, scheduling and communications to keep pace with regulatory compliance needs. Enable chat control, user suspension, message reporting, profanity filters, schedule visibility, off-the-clock visibility and custom opt-in options. 
  • Crew Email & Calls: Provide employees unique email addresses without costly licenses like Office 365. Offer instant voice calling with colleagues lacking email IDs or personal phone numbers to employees, ensuring that all vital information is unified. 
  • Task Execution: Design customized tasks and subtasks according to company needs. Provide the team with easy mobile access to assignments and monitor them from a central hub with written and photographic authentication follow-ups. Keep a record of task history and due dates and mandate proof of completion after fulfilling tasks. Allow employees to filter tasks and attach files to tasks, integrate with existing tasks, task-related conversations and task duplications, and repeat important tasks on auto-pilot. 
  • Single Sign-On: Permit sign in with a single password and id for hassle-free access. 
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  • Time Tracking: Accurately records employee hours through various methods such as web clocks, mobile apps, and physical time clocks.
  • Scheduling: Allows managers to create, modify, and distribute employee schedules with ease, ensuring optimal coverage and compliance with labor laws.
  • Geofencing: Utilizes GPS technology to ensure employees clock in and out only when they are within designated work areas.
  • Mobile Access: Provides a mobile app for both iOS and Android devices, enabling employees to clock in/out, view schedules, and request time off from anywhere.
  • Payroll Integration: Seamlessly integrates with major payroll systems, reducing the risk of errors and streamlining the payroll process.
  • Compliance Management: Helps businesses stay compliant with labor laws and regulations by automating overtime calculations and tracking breaks.
  • Reporting and Analytics: Offers robust reporting tools that provide insights into labor costs, attendance patterns, and workforce productivity.
  • Employee Self-Service: Empowers employees to manage their own time and attendance data, reducing administrative burden on HR staff.
  • Customizable Alerts: Sends notifications for various events such as approaching overtime, missed punches, and schedule changes.
  • Biometric Authentication: Enhances security and accuracy by using fingerprint or facial recognition for clocking in and out.
  • Time Off Management: Simplifies the process of requesting, approving, and tracking paid time off, sick leave, and other absences.
  • Audit Trails: Maintains detailed records of all time and attendance activities, providing transparency and accountability.
  • Shift Swapping: Facilitates employee shift swaps and covers, subject to manager approval, ensuring smooth operations.
  • Job Costing: Tracks labor costs by job or project, aiding in more accurate budgeting and financial planning.
  • Cloud-Based Solution: Offers a cloud-based platform, ensuring data is accessible from anywhere and reducing the need for on-premises hardware.
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Product Ranking

#43

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#54

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Workforce Management Software

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Synopsis of User Ratings and Reviews

Scheduling Flexibility: Crew's scheduling tools allow for easy shift swapping and open shift filling, which can be helpful for employees who need to adjust their work schedules on short notice.
Communication: Crew's communication features allow for easy communication between managers and employees, which can help to improve team collaboration and efficiency. The platform offers features like group messaging, one-on-one chat, and announcements, which can be used to share important information, provide feedback, and answer questions.
Task Management: Crew's task management features allow managers to assign tasks to employees and track their progress. This can help to ensure that tasks are completed on time and to the required standard. The platform also allows managers to set deadlines, track progress, and provide feedback on tasks.
Time Tracking: Crew's time tracking features allow employees to clock in and out of their shifts, and managers to track employee hours. This can help to ensure that employees are paid accurately for their time worked. The platform also allows managers to generate reports on employee hours, which can be used for payroll and other purposes.
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Streamlined Time Tracking: SwipeClock simplifies the process of tracking employee hours, automating calculations and eliminating manual data entry.
Reduced Labor Costs: By accurately tracking employee time, SwipeClock helps businesses optimize workforce management, minimize unnecessary overtime, and ensure accurate payroll processing.
Improved Compliance: SwipeClock helps businesses stay compliant with labor laws by accurately tracking working hours, breaks, and overtime.
Integration with Payroll and HR Systems: SwipeClock seamlessly integrates with existing payroll and HR systems, streamlining data flow and reducing administrative burden.
Mobile Accessibility: SwipeClock offers a mobile app, allowing employees to clock in and out, view schedules, and request time off from their smartphones or tablets.
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Limited Scheduling Features: Crew's scheduling capabilities may not be robust enough for businesses with complex staffing needs, such as those requiring shift bidding or advanced availability management.
Mobile App Limitations: The mobile app's functionality may be limited compared to the web version, potentially hindering employees' ability to manage their schedules or communicate effectively on-the-go.
Integrations: Crew may have limited integrations with other workforce management or payroll systems, potentially requiring manual data entry and increasing the risk of errors.
Customer Support: Some users have reported challenges with Crew's customer support, including long wait times or difficulty resolving issues effectively.
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Responsiveness Issues: SwipeClock can be slow or lag, especially when handling multiple tasks or used on mobile devices with unreliable internet connections.
Customer Service Concerns: Users have reported delays in receiving customer support and experiencing prolonged issue resolution times.
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Is your team rowing in different directions? Crew might just be the oar you need to get everyone in sync. Over the past year, user reviews paint a picture of Crew as a robust scheduling and communication tool, particularly well-suited for deskless teams in industries like retail, hospitality, and healthcare. Users frequently highlight Crew's scheduling flexibility, allowing managers to easily create and modify schedules, while employees appreciate the ability to swap shifts and request time off directly through the app. The built-in communication features, including group messaging and one-on-one chats, are lauded for fostering team collaboration and streamlining communication, especially for dispersed teams. Crew's strength lies in its mobile-first design, making it accessible and convenient for employees who are always on the go. However, some users note that Crew's time and attendance tracking could be more comprehensive, lacking features like geofencing and detailed reporting. Integrations with payroll systems are also limited, which can create additional manual work for administrators. While Crew offers a free plan, several key features, such as task management and advanced reporting, are reserved for paid plans, which can be a drawback for smaller businesses. In comparison to competitors like When I Work and 7shifts, Crew stands out with its user-friendly interface and focus on employee engagement. Features like shout-outs and team surveys contribute to a positive work environment and help managers stay connected with their teams. Crew's emphasis on communication and scheduling flexibility makes it an ideal choice for businesses with a large, deskless workforce that values employee engagement and streamlined operations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest features and integrations before making a decision.

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Is SwipeClock the real deal when it comes to workforce management software, or does it leave users feeling shortchanged? User reviews from the past year reveal a mixed bag. While SwipeClock is generally lauded for its comprehensive features, including time tracking, attendance monitoring, scheduling, and labor compliance, some users report experiencing occasional sluggishness when multitasking within the software. This is a significant drawback, as a slow system can impede workflow and productivity, especially for businesses with a high volume of employees or complex scheduling needs. One of SwipeClock's standout features is its seamless integration with payroll and HR systems, a major plus for streamlining administrative processes and reducing the risk of data entry errors. However, the initial setup process has been described as somewhat cumbersome by some users. This can be a deterrent for businesses looking for a plug-and-play solution or those lacking dedicated IT resources. Despite these drawbacks, SwipeClock is best suited for small to midsize businesses seeking a robust, all-in-one solution for managing employee time and attendance. Its comprehensive features, integration capabilities, and mobile access make it a valuable tool for optimizing workforce management processes. However, businesses with complex needs or those prioritizing a seamless user experience may want to explore alternative options.

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