Infor Workforce Management vs SAP Workforce Management

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Our analysts compared Infor Workforce Management vs SAP Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

SAP Workforce Management Software Tool

Product Basics

Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
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SAP SuccessFactors Workforce Planning is a people management solution that helps managers plan goals and ensure objectives alignment with the business strategy. It also helps improve efficiency and productivity across the workforce.

It combines strategic planning capabilities with headcount planning, enabling businesses to create a roadmap. Some of the core capabilities include forecasting, financial modeling, risk analysis, strategy bank and workforce planning.
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$500/User, Annually
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Tailored to your specific needs
$75.60/User, Monthly
Get a free price quote
Tailored to your specific needs
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Chromebook
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Mobile
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Mobile

Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Customizable: Administrators can choose to use core functionalities or add on additional modules to build a more robust solution with additional capabilities that can scale alongside the business. 
  • Easy-to-Use: The system’s intuitive interface allows users to visualize timesheets and schedules easily, allowing managers to see when and where employees are scheduled, as well as how many hours they have scheduled. 
  • Reduce Labor Costs: By streamlining time and attendance tracking as well as the scheduling process, many businesses can reduce labor costs. Infor users in the healthcare industry report an average decrease of almost 50% in overtime costs. 
  • Mobile Access: The web-based solution provides users the ability to access the system from any internet-connected device, providing managers with the flexibility to complete vital tasks promptly even when they’re away from their desks. 
  • Unified Solution: The full-service suite provides users with a variety of tools to complete all core HR tasks. The system combines workforce planning, employee performance, scheduling and time tracking capabilities to streamline labor management processes. 
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  • Award-Winning Support:  SAP’s robust support network has won multiple awards and accolades, including a 2018 TSIA Star Award and recognition as one of “The Year’s 10 Best Web Support Sites” in 2018 from The Association of Support Professionals. 
  • Financial Stability:  Predict and compare future costs associated with what-if scenarios, plans for workforce growth and more to prepare budgets aligned with workforce objectives. 
  • Strategic Planning:  Prepare plans, budgets and more with risk analysis capabilities. Determine the cost of hiring efforts, developing talent and retaining employees. 
  • Reach Goals:  Create headcount plans, which can be broken into smaller sub-plans defined by department or cost to help guide businesses to their goal. 
  • Proactive Hiring:  Gain greater workforce insights with labor and budget forecasting to plan and prepare budgets for when teams need to expand. 
  • Mobile Access:  Cloud-based deployment allows users on-the-go access with a reliable internet connection. 
  • Customization:  Configure the system according to unique needs, rather than relying solely on native functionalities that may not be useful or relevant. 
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  • Budgeting and Forecasting: Leverage the system’s built-in analytics tools to assess historical data and predict future needs to create both short and long-term budgets while forecasting future workforce needs. 
  • Time and Attendance: Collect and track data about the hours that employees work. Then integrate with payroll functionalities to automatically calculate employee worked hours to process payments. 
  • Scheduling: The multi-view scheduling interface allows managers to ensure future schedules will meet forecasted demands. This feature also helps ensure scheduling compliance with union rules, government regulations and internal business policies. 
  • Performance Management: Recognize top performers with the management dashboard. Managers can leverage this feature to gain insight into overall team performance, guiding decisions about which employees excel in certain job functions and which employees can benefit from additional training. 
  • Alerts: Managers can set alerts to notify them when they are in danger of a compliance violation, when employees will work overtime hours or when there are budget concerns that require immediate attention. 
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  • Forecasting:  Create projections of future workforces to identify skill gaps across job functions and access insights into available supplies and resources. 
  • Risk Analysis:  Identify potential workforce obstacles and develop a plan to avoid them, eliminating issues before they arise. 
  • Modeling:  Multiple options to build models related to the workforce help facilitate strategic workforce planning. Includes what-if scenarios, headcount plans, cost models, impact models and more. 
  • Strategy Bank:  Pre-templated strategy plans help guide managers to create response protocols. Also provides insight into the potential cost of those plans. 
  • Assignments:  Define metrics for how to measure success, providing clear expectations to team members. Assign tasks and responsibilities to ensure that goals are met. 
  • Headcount Planning:  Facilitate budget alignment by creating headcount plans, editing them in real time and breaking them into sub-plans. Access insights into current workforce and hiring trends and build plans for scaling the workforce up or down. 
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Product Ranking

#15

among all
Workforce Management Software

#4

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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SAP Workforce Management
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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 63 100 27 92 100 68 87 85 85 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 25 reviews
Good User Sentiment 605 reviews
80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

76%
of users recommend this product

SAP Workforce Management has a 'good' User Satisfaction Rating of 76% when considering 605 user reviews from 4 recognized software review sites.

3.7 (14)
3.7 (337)
4.4 (9)
3.9 (184)
n/a
4.1 (44)
4.1 (2)
3.6 (40)

Awards

SelectHub research analysts have evaluated Infor Workforce Management and concluded it earns best-in-class honors for Dashboard and Reporting and Leave and Absence Management.

Dashboard and Reporting Award
Leave and Absence Management Award

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Synopsis of User Ratings and Reviews

Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Integration: More than 80% of users who mention third-party software note that the system supports seamless integration.
Features: It offers a robust set of features for talent management, leave and attendance tracking, according to over 85% of reviews on the topic.
Training: All users who mention this aspect observe that the training capabilities are a key benefit.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Learning Curve: Every review about setup and implementation reports that there’s a steep learning curve and the system takes some training to get used to.
Cost: The product is expensive for the outdated user interface it offers, according to all users mentioning this aspect.
Complexity: About 85% of users who mention functionality and navigation note that the product is complicated to work with.
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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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With a robust set of features and seamless integration with third-party solutions, SAP SuccessFactors Workforce Planning simplifies talent management, performance review and feedback system according to reviews. Users also appreciate the ability to leverage it for employee training and online courses. However, the overall user experience can be challenging due to an outdated UI and complex navigation, on top of a steep learning curve. Users also feel the cost isn’t justified, especially due to the tedious functionality. Overall, it can be a good choice for larger companies with employees who are well-versed to handle its complexities.

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Screenshots

Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

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Deputy

Humanity

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

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Workcloud Workforce Optimization

WorkForce Suite

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