Our analysts compared Oracle HCM Cloud vs Verint Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Oracle HCM Cloud, also known as Oracle Fusion Cloud HCM, is a full-featured set of tools designed to help with modern HR and talent management. With a user sentiment of 83% and a product score of 84, it earns recognition as one of our top five HR products. It’s also featured as number one on our leaderboard for applicant tracking and platform capabilities.
It combines advanced analytics and various modules to meet your diverse HR needs, whether you're operating on a smaller scale or at a global organization.
HCM Analytics within Oracle Cloud shines a light on key workforce insights, helping even entry-level HR professionals make informed decisions about diversity, employee retention and talent acquisition.
Modules like workforce management, talent profiles, diversity and inclusion, and performance management are pre-built for quick deployment and usage so your team can hit the ground running without having to customize everything from scratch.
The human resources component offers core functionalities, including benefits administration, workforce directory and predictive workforce modeling. It ensures compliance with local regulations while enhancing operational efficiency through features like HR help desk support, advanced HCM controls using AI and a digital assistant for streamlined processes.
Talent management capabilities encompass recruiting, onboarding, performance tracking, career development and succession planning.
Users appreciate 24/7 support via chat and phone, managing the entire employee lifecycle in one place, and a design that's simple and easy to navigate. On the flip side, some users had a hard time customizing the system and found implementation tricky.
Pricing starts at $4 per employee per month, and you can request a free trial.
Overall, when it comes to accurately monitoring and assessing employee performance, ensuring the secure handling and storage of employees and managing the recruitment process, Oracle HCM Cloud is good to have in your corner.
It also lands in our top ten for several major categories, such as benefits management, compensation management, employee onboarding, employee self service and learning management, just to name a few.
It fully supports certifications and G Suite and Office 365 integrations. With additional modules, it allows AI-based dashboard views, which leading competitors UKG Pro, Paycor and SuccessFactors don't currently support.
among all Workforce Management Software
Oracle HCM Cloud has a 'great' User Satisfaction Rating of 83% when considering 1530 user reviews from 5 recognized software review sites.
Verint Workforce Management has a 'great' User Satisfaction Rating of 82% when considering 194 user reviews from 3 recognized software review sites.
SelectHub research analysts have evaluated Oracle HCM Cloud and concluded it deserves the award for the Best Overall Workforce Management Software available today and earns best-in-class honors for AI-based Capabilities, Leave and Absence Management, Platform Capabilities and Compliances, Time and Attendance Management and Integrations and Extensibility.
SelectHub research analysts have evaluated Verint Workforce Management and concluded it earns best-in-class honors for AI-based Capabilities.
According to our data, Oracle HCM Cloud leads in succession management, reporting, applicant tracking, and recruiting and payroll management.Oracle HCM Cloud is tailored to meet diverse human capital management needs across various industries for businesses of all sizes. Users commonly appreciate its seamless integration capabilities and user-friendly mobile access. The platform's robust management features ensure reliable maintenance and security for data privacy.However, initial setup can be challenging, requiring a learning curve for new users. Feedback from users highlights areas such as referral tracking, interview feedback workflows and job offer processes that lack customization options.Additionally, some users have noted limitations in the reporting functionality, suggesting room for improvement in data analysis capabilities.Oracle HCM Cloud operates on a pricing model starting from $4 per employee per month, making it accessible for varying business sizes. It offers a free trial for prospective users to explore before committing.Training resources include live online sessions, videos and webinars. It also has comprehensive support options such as email, phone, chat, FAQs, forums, a help desk, knowledge base and a ticketing system. 24/7 live support ensures assistance is available whenever needed.Industries commonly leveraging Oracle HCM Cloud include technology, finance, healthcare, manufacturing, and retail sectors, benefiting from its scalable solutions and tailored industry-specific functionalities.Oracle HCM is well-regarded for its user-friendly interface, effective integration of HR functions, and strong customer support. It provides significant benefits in streamlining HR processes and enhancing data reliability.In contrast, it struggles with customization, mobile application robustness and user communication. The quarterly release cycle can also be a hurdle for some organizations, though it typically becomes more manageable over time.Organizations with robust in-house IT capabilities are particularly well-positioned to deploy and manage Oracle HCM Cloud effectively, maximizing its potential benefits for their HR management needs.
Verint Workforce Management (WFM) emerges from user reviews as a robust solution with both ardent fans and cautious critics. Proponents praise its scheduling flexibility and data-driven insights, lauding its ability to optimize staffing with features like automatic forecasting and real-time adjustments. One user extols, "Verint WFM takes the guesswork out of scheduling, leading to happier agents and fewer scheduling headaches." This, they claim, gives Verint an edge over competitors like Kronos, often perceived as "rigid and clunky." However, some reviewers caution about Verint's complexity. While acknowledging its powerful features, they warn of a steeper learning curve compared to simpler options like UKG Workforce Dimensions. One user laments, "The sheer number of options can be overwhelming at first, and training can be a beast." This complexity can also lead to implementation challenges, with some reviewers noting integration difficulties with existing systems. Ultimately, Verint WFM seems best suited for organizations seeking sophisticated workforce optimization and willing to invest in training and implementation. As one reviewer aptly summarizes, "It's a powerful tool, but not a plug-and-play solution." For those seeking a more user-friendly option, simpler competitors might be a better fit.
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