Reflexis vs Kronos Workforce Ready

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Our analysts compared Reflexis vs Kronos Workforce Ready based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Reflexis Software Tool
Kronos Workforce Ready Software Tool

Product Basics

Reflexis (acquired by Zebra Technologies) is a Workforce Management (WFM) software platform that helps businesses optimize labor scheduling and workforce performance. It's particularly suited for organizations with large, complex workforces across various locations, such as retail chains, hospitality groups, and healthcare providers. Key benefits include improved scheduling accuracy, reduced labor costs, and boosted employee engagement. Popular features encompass demand forecasting, automated scheduling, time and attendance tracking, and performance analytics. User reviews praise its intuitive interface, scalability, and reporting capabilities. Compared to similar WFM products, Reflexis stands out for its focus on AI-powered automation and optimization. However, its pricing reflects this advanced functionality, typically falling within a higher range compared to simpler WFM options. Costs can vary based on specific modules, the number of users, and implementation complexity.

Pros
  • Intuitive interface
  • Accurate scheduling
  • AI-powered automation
  • Comprehensive analytics
  • Scalable for large businesses
Cons
  • Higher price point
  • Complex implementation
  • Steeper learning curve
  • Limited customization
  • Potential for bugs
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Kronos Workforce Ready (now known as UKG Ready) is a cloud-based HRM software designed to meet the needs of businesses of all sizes, across all industries. Users have access to a broad range of features and additional integrations to complete a variety of core human resources tasks.

Facilitating management of both full- and part-time employees as well as hourly or salaried employees, it is customizable to meet the specific needs of any business. Users have the option to start with the full deployment of modules or begin with a single module and build from there.
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$3/User, Monthly
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$21/User, Monthly
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Mobile

Product Assistance

Documentation
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Live Online
Videos
Webinars
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Email
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FAQ
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Optimization: Receive alerts and analysis of schedule efficiency on the fly. Generate accurate labor forecasts and schedules with an intuitive UI, which is AI-supported. 
  • Accuracy: Ensure that employees can accurately clock in and out hassle-free with time clock modules that rely on facial recognition and voice control. 
  • Mobility: Monitor key metrics on the go to improve decisions and gain actionable insights into compliance and performance. Handle a variety of modern retail problems on a smartphone or tablet. 
  • Safe and Compliant: Ensure compliance with complex pay rules, union contracts, labor laws and business policies to improve productivity and avoid timekeeping conflicts. 
  • Data-Driven: Pre-plan tasks and schedules based on insights from analytical reports to ensure improved efficiency by assigning the right person to the right task. 
  • Improved Employee Engagement: Provide greater control to employees for schedules and shifts, leading to better productivity and work-life balance. 
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  • Compliance:  Real-time visibility allows managers to assess employees’ leaves of absence and utilize FMLA form templates that can update automatically as new information is entered into the system. The system will automatically update to the most current regulations according to legislative changes from the U.S. Department of Labor. 
  • Convenience:  Mobile apps, compatible with both Apple and Android devices, allow managers to complete common tasks from their smartphone. Employees can also utilize the mobile app to clock in for shifts with their GPS coordinates, view pay statements and manage their time-off requests. 
  • Customization and Scalability:  Users can customize dashboards to view data at-a-glance and build customizable reports based on custom filters. Additionally, the scalability of the system allows managers to build the system itself to meet the specific needs of your business based on the modules added to the interface. 
  • Performance Insights:  Embedded analytics can be leveraged to track and measure business metrics as well as create detailed reports about how your organization’s workforce is performing. 
  • Consistent Branding:  Branded career sites allow your organization to ensure consistent branding across all of your job postings. Applicants can use this branded job site to search for jobs, upload their resumes and apply online directly through the website. 
  • Unified Platform:  Kronos Workforce Ready provides tools to complete all core HR tasks throughout each phase of the employee lifecycle. From attracting fresh talent to conducting performance appraisals, you can complete a variety of vital HR tasks through a single interface. 
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  • Workforce Manager: Optimize labor budgeting, forecasting and scheduling with AI support. Anticipate demand to ensure accurate scheduling of the right associate at the right spot. 
  • Time and Attendance Management: Track time accurately with time clocks to control labor costs. Optimize time tracking by eliminating data errors, time-consuming reporting, out-of-compliance issues and more. 
  • Employee Self-Service: Enable employees to be in control of their schedules while ensuring their alignment with business policies. To streamline scheduling for managers, associates can: 
    •  Access weekly or monthly schedules. 
    •  Submit times to pick up or swap shifts. 
    •  Request and edit time off. 
    •  View accrual leave balances and more. 
  • Customer Appointments: Comply with regulations and ensure safety by managing on-site traffic. For flexibility and convenience, customers can: 
    •  Book, reschedule and terminate appointments. 
    •  Sync appointments to their personal calendar. 
    •  Review appointment details with ease. 
  • Reporting and Analytics: Create a variety of drag-and-drop reports like punch audit, employee availability, store level execution and more. Discover trends and gain insights into store and labor operations using advanced analytics. 
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  • Absence Management:  Kronos Workforce Ready’s scheduler allows managers to sort employees based on availability, seniority, skill set and more in order to build schedules, fill open shifts and adjust when there are unplanned absences. 
  • Compensation Administration:  With tools like Excel or the interface’s built-in worksheets, you can model compensation scenarios in order to assess budgets based on real-time data. The system’s time-off calendar can provide alerts and give managers visibility into employee time off. 
  • Employee Attestation:  Managers can send employees prompts to confirm that they’ve taken required breaks in order to stay compliant with relevant legislation and organizational regulations. These customizable prompts can be set to send automatically, and managers can choose to receive alerts when an employee misses a scheduled break. 
  • Employee Development:  System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses. 
  • Job Acquisition:  Managers can create internal and external job requisitions and approve them automatically. This feature allows users to define the number of open positions within the organization, auto-populate and edit job descriptions, sort open positions, and view an applicant’s status. 
  • Onboarding:  The system allows administrators to generate an onboarding checklist to detail specific tasks and time frames to help managers track the onboarding process from start to finish. Automated alerts remind candidates to finish incomplete forms, enroll in benefits, complete orientations and more. 
  • Payroll Reporting:  The paycheck reporting feature provides a complete summary of payroll and a comparison of current and previous payroll periods. Managers can also view a 12-month breakdown of labor expenses to help inform future budget planning. 
  • Performance Management:  Kronos Workforce Ready delivers insight into employee performance, attendance, absence and productivity in order to provide objective reviews. Managers can use the “Merit Matrix” tool to award pay increases based on performance rating and pay grades. 
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Product Ranking

#65

among all
Workforce Management Software

#10

among all
Workforce Management Software

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Analyst Rating Summary

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User Sentiment Summary

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Great User Sentiment 1996 reviews
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81%
of users recommend this product

Kronos Workforce Ready has a 'great' User Satisfaction Rating of 81% when considering 1996 user reviews from 5 recognized software review sites.

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4.2 (14)
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4.0 (846)
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4.1 (778)
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4.3 (43)
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4.0 (315)

Synopsis of User Ratings and Reviews

Accurate Scheduling: Reduces labor costs and overtime by optimizing schedules based on demand, employee skills, and preferences.
Improved Efficiency: Automates tasks like scheduling, time tracking, and reporting, freeing up managers' time for other priorities.
Enhanced Employee Engagement: Mobile app access, self-service options, and better communication tools boost employee satisfaction and reduce turnover.
Data-Driven Decisions: Comprehensive analytics provide insights into labor costs, productivity, and compliance, enabling data-backed decision making.
Scalability and Flexibility: Adapts to the needs of growing businesses and handles complex scheduling requirements across multiple locations.
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Reliable Timekeeping: All reviewers who reference timekeeping felt that Kronos has met all their needs of a timekeeping solution, from timesheets to PTO to forecasting FTEs.
Payroll: 80% of users who mention payroll asserted that processing payroll is easy and its integration with HR, time and labor modules makes it efficient.
Easy to Use: All reviewers who mention usability stated Kronos Workforce Ready is easy to learn, with user-friendly time tracking, navigation and reporting.
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High Cost: Reflexis can be expensive compared to simpler WFM options, especially for smaller businesses or those with basic scheduling needs.
Complex Implementation: Setting up and configuring Reflexis can be complex, requiring technical expertise and potentially involving additional consulting costs.
Steeper Learning Curve: Users, especially managers, may require training to adapt to the interface and utilize the platform's full potential.
Limited Customization: While offering flexibility, Reflexis may not cater to highly specific or niche scheduling requirements of certain industries.
Potential for Bugs and Glitches: As with any complex software, Reflexis can encounter occasional bugs or technical issues that disrupt operations.
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Slow: The application freezes or slows down often, as stated by all reviewers who mention running the software.
Expensive: All reviewers who reference cost observed that the system’s maintenance and modifications lead to a high TCO.
Customer Service: 70% of reviewers who mention customer service complained of not receiving timely and proper assistance.
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Reflexis user reviews paint a picture of a powerful yet demanding WFM solution. Praised for its AI-driven accuracy, automation capabilities, and comprehensive analytics, users commend its ability to "reduce scheduling headaches" and "boost efficiency across the board." One manager gushes, "Finally, a system that takes the guesswork out of scheduling and gives us real control over labor costs." However, the complexity comes at a price. Users highlight the "steep learning curve" and "hefty price tag" as major drawbacks. Compared to competitors like Kronos or ADP, Reflexis is seen as "more feature-rich but less user-friendly," particularly for smaller businesses. One reviewer cautions, "If you need a simple scheduling tool, this might be overkill." The differentiating factor lies in Reflexis' focus on automation and optimization. Users cite its "intelligent forecasting" and "self-service options for employees" as major strengths, freeing up time for managers to focus on other aspects of their jobs. One user aptly summarizes, "Reflexis isn't just about scheduling; it's about streamlining the entire workforce management process." Ultimately, Reflexis is a powerful tool for businesses seeking advanced WFM capabilities and data-driven insights. But its complexity and cost may deter those with simpler needs. As one user concludes, "If you're willing to invest the time and resources, Reflexis can be a game-changer. But for basic scheduling, there might be better options out there."

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Kronos Workforce Ready is suitable for businesses of all sizes and provides intuitive time tracking, scheduling and payroll features. Many reviewers felt that the software runs slow and is priced on the higher side compared to similar HR products. However, its timekeeping capabilities, mobile app and other features makes it a strong product overall and a good choice for companies looking for a one-stop HR solution.

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