SuccessFactors vs Synerion
Last Updated:Our analysts compared SuccessFactors vs Synerion based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.
Product Basics
SuccessFactors HR by SAP is a comprehensive human capital management (HCM) solution designed for businesses of all sizes across various industries.
This cloud-based software is ideal for organizations looking to streamline basic HR functions while also driving strategic initiatives and planning. Users appreciate its advanced features for recruitment management, onboarding, time off tracking, time off planning, and goal structure flexibility, which enhance employee engagement and streamline HR processes.
In contrast, some users find the overall user interface to be outdated and clunky on certain pages. Additionally, the software’s extensive capabilities can make it complex to learn and require a time investment to fully understand and leverage its sophisticated features.
Regardless of your industry, finding and hiring the right talent quickly is a major challenge. SuccessFactors HR tackles this with advanced recruitment tools that streamline the hiring process, from job requisition to candidate selection.
SuccessFactors ranks in our list of the top five overall HR products and the top ten for applicant tracking, benefits management, compensation management, document management, onboarding, self service, learning management, performance management and more.
It uses AI and machine learning to enhance candidate matching and speed up recruitment, making it easier to find and onboard top talent.
Flexible goal structures and comprehensive onboarding solutions boost employee engagement and retention. These features help set clear performance objectives, track progress, and create a more engaging onboarding experience, contributing to a positive workplace culture and better retention.
SuccessFactors HR simplifies time off management with its accessible tracking and planning features, allowing employees to easily request and manage leave.
Benefits scenario modeling is available with workarounds, compared to some competitors like UKG Pro and Oracle HCM Cloud that don’t currently support it. As a leader in document management, it earns our highest score for tax document automatic generation, access controls and document sharing.
SuccessFactors HR pricing varies based on organization size, the specific modules required and the level of customization needed. SAP typically provides customized pricing based on the organization's needs and the scale of implementation.
For an accurate quote, businesses should contact SAP or an authorized SAP partner to discuss their specific requirements and receive a tailored pricing proposal.
Pros
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Cons
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Product Assistance
Product Insights
- Provide a Digital Boardroom: Consolidate data from various sources to get a complete view across departments. Tools for what-if scenarios and ad hoc analysis drive better decisions and shape your business strategy.
- Close Skills Gaps: Help employees pick up the skills they need to advance and cover any weak points in your company with continuous learning. This capability helps close the skills gap and sets your organization up for success.
- Operate Globally: Check eligibility, control data according to GDPR, handle work permits and visas, and comply with local labor laws.
- Enhance Your Employee Experience: Enjoy access to real-time data on overtime, accruals and employee pay info. Employees can also contact the HR department via tickets, phone, email or chat.
- Integrate HR: Get a one-stop platform for all your core HR needs through Employee Central. It seamlessly connects with other modules, giving you a smooth and consistent HR experience.
- Work Anywhere: Say hello to HR on the go with mobile options for several of the suite modules. View pay stubs, access training resources, complete timesheets and request time off.
- Get Feedback: Let your HR team generate and distribute surveys to analyze employee engagement in real time. According to our data, SuccessFactors fully supports 360-degree feedback and feedback reports.
- Add HR Extensions: Make managing a global workforce easier with the Kronos time management app. It helps boost employee engagement and keeps time management clear and straightforward. It integrates with background screening software, learning management systems and data integration platforms.
- Boosted Efficiency: Ditch the manual work and embrace automation. Synerion streamlines scheduling, time tracking, and communication, freeing up your time and resources for what truly matters.
- Cost Savings Unearthed: Optimize your workforce, make smarter staffing decisions, and minimize unnecessary expenses. Synerion helps you control payroll, reduce overtime, and keep your budget on track.
- Compliance Confidence: Stay ahead of regulations with built-in compliance features. Accurate timekeeping and adherence to labor laws ensure peace of mind and avoid costly penalties.
- Happy and Engaged Employees: Empower your team with self-service tools and flexible schedules. Synerion fosters a sense of control and ownership, leading to increased satisfaction and productivity.
- Data-Driven Decisions: Make informed choices based on real-time insights. Synerion's robust reporting and analytics give you the power to understand your workforce, identify trends, and optimize performance.
- Adaptable to Your Growth: As your business evolves, so does your workforce management needs. Synerion's modular design and flexible configurations allow you to scale and customize the solution to meet your unique requirements.
- Seamless Teamwork: Break down communication barriers and foster collaboration. Synerion connects teams through centralized scheduling, real-time updates, and task management tools, ensuring everyone is on the same page.
- Competitive Edge Secured: A well-managed workforce is your secret weapon. Synerion helps you deliver consistent service, optimize operations, and exceed customer expectations, giving you a competitive advantage in the market.
- Reduced Absenteeism and Overtime: Plan ahead and avoid unplanned chaos. Synerion's intelligent forecasting and scheduling tools help you manage workload effectively, minimizing absenteeism and unnecessary overtime.
- Peace of Mind Guaranteed: Rest easy knowing your workforce management is in good hands. Synerion's secure platform, reliable features, and accurate data give you the confidence to focus on what matters most.
- Joule: Use a virtual assistant to guide employees through the feedback process with easy-to-follow steps and prompts. Joule lets employees update their info right away (like location and working hours) without bouncing around multiple screens. It also streamlines promotion requests by guiding managers through the process and setting effective dates.
- Automatic Tax Document Generation: Generate essential tax documents automatically, reducing administrative workload and ensuring compliance with tax regulations.
- Payroll: Simplify payroll with automated pay calculations while ensuring compliance with both local and international rules to function globally. Plus, the self-service option lets employees easily access their information.
- Time and Attendance Management: Automate time-consuming tasks like calculating hours worked and managing absences to make scheduling more efficient.
- Recruiting and Onboarding: Create profiles, apply for jobs and track applications through a career portal. Employees can share openings and earn rewards for referrals. Recruiters can manage interviews based on candidate availability and location and provide a personalized onboarding experience.
- Learning and Development: Use the earning management system (LMS) for all your learning needs, from succession planning to career development. It handles assessments, offline courses, training schedules, and tracking employee progress and course completion.
- Performance and Compensation: Track employee performance to find top talent while providing feedback to help your team set and achieve goals. Reward employees with compensation programs and keep your numbers in line with budget modeling.
- Workforce Planning: Modeling and analysis features provide insight into financials and scenario-based outcomes. Allocate resources effectively with budget planning, anticipate staffing requirements with workforce forecasting and reduce schedule conflicts with alerts.
- Personalized Recommendations: The benefits plan recommendation tool offers a personalized ranking of benefits plans, providing employees with tailored recommendations to better meet their specific needs.
- HR Analytics: Understand your company's data with insights on performance, turnover, diversity and more. Benchmark against peers and analyze HR data in detail. Use dashboards and reports to identify issues and spot trends.
- Time and Attendance Management: Automate timekeeping to streamline manual clock, timesheet and payroll processes, as well as minimize the risk of payroll fraud and improve productivity. It also includes:
- Online data collection and management through barcode badges, magnetic stripe cards and biometrics.
- Proof of attendance, ensuring adherence to all labor regulations.
- Controls for labor costs to minimize errors and the chances of overpaying or underpaying.
- Workforce Management: Improves ROI and reduces errors with automated processes. It also supports:
- Higher employee engagement through an employee self-service module.
- Easy implementation with cloud and on-premise deployments.
- Time Clocks: Digital time clocks like biometrics, touch screen and tablet time clocks save time and money while aiding efficient workforce management.
- Scheduling: Automate the scheduling process for complex scenarios. Access real-time alerts for changes in the schedule to plan ahead. Also, ensure compliance with labor laws and union regulations.
- Absence Management: Automate the absence request process to manage sick days, partial absences, personal leave requests and more. Improve the payout process by accurately tracking leave time.
- Labor Costing: Pay employees accurately with different rates for their tasks and reduce non-billable hours. Manage costs and consolidate them using reports for better analysis.
- Reporting: Create and track KPIs and metrics using customized reporting, analytics and notifications for improved decision making and performance.
- Mobile Access: Access information and update changes anywhere with the mobile solution.
- Employees can record attendance, request time off, track leaves and communicate seamlessly with others in the organization.
- Managers can communicate with employees, manage time cards, and view and approve time off.
- Integrations: Integrate seamlessly with third-party applications like Deluxe, Sage, Okta, Desjardins and QuickBooks.
Product Ranking
#52
among all
Workforce Management Software
#7
among all
Workforce Management Software
Analyst Rating Summary
Analyst Ratings for Functional Requirements Customize This Data Customize This Data
Analyst Ratings for Technical Requirements Customize This Data Customize This Data
User Sentiment Summary
2892 reviews
122 reviews
SuccessFactors has a 'great' User Satisfaction Rating of 82% when considering 2892 user reviews from 5 recognized software review sites.
Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.
Awards
SelectHub research analysts have evaluated SuccessFactors and concluded it earns best-in-class honors for AI-based Capabilities and Leave and Absence Management.
Synerion stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Synopsis of User Ratings and Reviews
SuccessFactors provides full integration with all HR modules and can connect to other SAP solutions, such as finance to materials. With extensive customization, integration and analytics, it can be of great use for planning, developing and implementing HR strategies.According to our analysts, SAP SuccessFactors scores a 79, leading in applicant tracking and recruiting, document management, and succession management.It includes AI-assisted screening, LinkedIn applicant prospecting, automated tax documents, succession planning, offline course access and employee lifecycle tracking, helping HR cover core tasks today and plan for the future.It’s gotten praise for its strong support team, which is responsive and customer-focused, although users sometimes experience delays in resolving issues. The platform excels as a comprehensive HR solution, integrating various functions into a single system that streamlines processes and reduces costs.While there's a learning curve for most, the majority found it worth the work to centralize all things HR, especially with its AI capabilities. Recent updates have improved the UI design, though some users indicate growing pains with release-related glitches and complex integrations.SAP SuccessFactors pricing starts at $10 per user per month with a free trial.SuccessFactors makes recruitment easier with tools for job postings, tracking candidates, evaluating resumes and managing interviews. Its AI-assisted screening matches candidates to job requirements more efficiently.The onboarding module speeds up the process for new hires by automating paperwork, setting up training and ensuring a smoother transition into the company. Overall, SuccessFactors helps identify and nurture internal talent for future leadership roles, creating a smooth succession plan and minimizing the impact of turnover.
With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.
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