Symplr vs Infor Workforce Management

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Our analysts compared Symplr vs Infor Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Symplr Software Tool

Product Basics

Symplr Workforce is a software solution designed to optimize workforce management, particularly in healthcare settings. By integrating scheduling, timekeeping, and clinical communication, it streamlines processes and reduces administrative burdens. The software's ability to project overtime costs helps contain expenses and improve financial outcomes. Symplr Workforce caters to healthcare organizations seeking efficient management of both clinical and non-clinical staff, promoting staff engagement and ensuring compliance with regulations.

User experiences highlight the software's ease of use and comprehensive features, making it suitable for businesses of all sizes. Symplr Workforce is priced in the mid-range, with a per-user monthly fee, offering a valuable tool for healthcare organizations to enhance workforce productivity and efficiency.

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Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
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$6,500 Annually
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$500/User, Annually
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Maintain Compliance: Access and provide up-to-date compliance standards to keep employees informed of ever-changing regulations. Achieve compliance obligations via a comprehensive catalog of health care regulations and rules. 
  • Increase Efficiency: Save employees’ effort and time by reducing data duplication. Increase productivity with automated programs, enabling integration. 
  • Control Costs: Improve price regulation with operational analytics and recommendations to make well-informed decisions. 
  • Engage Staff: Enhance staff retention with sorted reports and updated schedules. Merge with other platforms to make workforce management more collaborative. 
  • Assist Patients: Foster patient trust by promoting human-centered health services and improving patient care quality. 
  • Go Mobile: Access self-scheduling, open shift management and shift trading services on the go from all devices. 
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  • Customizable: Administrators can choose to use core functionalities or add on additional modules to build a more robust solution with additional capabilities that can scale alongside the business. 
  • Easy-to-Use: The system’s intuitive interface allows users to visualize timesheets and schedules easily, allowing managers to see when and where employees are scheduled, as well as how many hours they have scheduled. 
  • Reduce Labor Costs: By streamlining time and attendance tracking as well as the scheduling process, many businesses can reduce labor costs. Infor users in the healthcare industry report an average decrease of almost 50% in overtime costs. 
  • Mobile Access: The web-based solution provides users the ability to access the system from any internet-connected device, providing managers with the flexibility to complete vital tasks promptly even when they’re away from their desks. 
  • Unified Solution: The full-service suite provides users with a variety of tools to complete all core HR tasks. The system combines workforce planning, employee performance, scheduling and time tracking capabilities to streamline labor management processes. 
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  • Spend Management: Handle business spending efficiently for better strategic decisions. 
  • Value Management: Pull together all documentation, security, compliance, recall, expenditures, value benchmarking and contract data to analyze capital investments, medical supplies and outsourcing. 
  • Spend Analytics: Reconcile strategic and medical goals with the practicalities of capital planning, budgeting and permissions. Compile data to facilitate informed decisions throughout the entire buying chain. 
  • Provider Evidence: Access clinical, managerial and budgetary information to identify the most effective health care products available. 
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  • Budgeting and Forecasting: Leverage the system’s built-in analytics tools to assess historical data and predict future needs to create both short and long-term budgets while forecasting future workforce needs. 
  • Time and Attendance: Collect and track data about the hours that employees work. Then integrate with payroll functionalities to automatically calculate employee worked hours to process payments. 
  • Scheduling: The multi-view scheduling interface allows managers to ensure future schedules will meet forecasted demands. This feature also helps ensure scheduling compliance with union rules, government regulations and internal business policies. 
  • Performance Management: Recognize top performers with the management dashboard. Managers can leverage this feature to gain insight into overall team performance, guiding decisions about which employees excel in certain job functions and which employees can benefit from additional training. 
  • Alerts: Managers can set alerts to notify them when they are in danger of a compliance violation, when employees will work overtime hours or when there are budget concerns that require immediate attention. 
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Product Ranking

#53

among all
Workforce Management Software

#15

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 63 100 27 92 100 68 87 85 85 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 20 reviews
Great User Sentiment 25 reviews
78%
of users recommend this product

Symplr has a 'good' User Satisfaction Rating of 78% when considering 20 user reviews from 2 recognized software review sites.

80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

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3.7 (14)
3.9 (10)
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3.9 (10)
4.4 (9)
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4.1 (2)

Awards

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SelectHub research analysts have evaluated Infor Workforce Management and concluded it earns best-in-class honors for Dashboard and Reporting and Leave and Absence Management.

Dashboard and Reporting Award
Leave and Absence Management Award

Synopsis of User Ratings and Reviews

Centralized Platform: Symplr offers a centralized platform for managing various HR functions, including scheduling, time and attendance, and payroll. This can help to streamline processes and improve efficiency.
Compliance: The platform helps organizations comply with labor laws and regulations, such as the Affordable Care Act (ACA). This can help to reduce the risk of penalties and fines.
Cost Savings: By automating HR processes, Symplr can help organizations save money on labor costs. For example, the platform can help to reduce overtime costs by ensuring that employees are scheduled for the correct number of hours.
Improved Employee Satisfaction: Symplr can help to improve employee satisfaction by providing employees with self-service tools to manage their schedules and time off requests. This can help to reduce the workload on HR staff and free up their time to focus on other tasks.
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Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Scheduling Issues: Users report problems with creating schedules that accommodate staff availability and preferences, leading to frustration and potential understaffing.
Time and Attendance Tracking: The system's time and attendance tracking features have been described as cumbersome and inaccurate, causing payroll discrepancies and compliance issues.
Reporting and Analytics: Users express dissatisfaction with the reporting and analytics capabilities, finding them to be limited and lacking in customization options, hindering data-driven decision-making.
User Interface and Experience: The platform's user interface is often criticized for being outdated and difficult to navigate, leading to a steep learning curve and reduced user adoption.
Customer Support: Some users report challenges in receiving timely and effective support from Symplr, resulting in prolonged issue resolution times and increased frustration.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Workforce management can be a real headache, but is Symplr the aspirin you need? Let's simplify things by taking a look at what users have to say. Symplr receives praise for its ability to streamline credentialing processes, saving healthcare facilities valuable time and resources. Users appreciate the automation of tasks like license verification and background checks, which reduces manual effort and minimizes errors. The platform's centralized database and document management system also receive positive feedback, as they provide easy access to important information and improve overall organization. However, some users find the interface to be clunky and outdated, leading to a steeper learning curve. Additionally, the system's reporting capabilities are considered to be somewhat limited compared to competitors like IntelliCentrics. Despite these drawbacks, Symplr's strengths lie in its comprehensive features and ability to simplify complex credentialing workflows. Symplr appears to be best suited for medium to large healthcare organizations with intricate credentialing needs. Its robust functionality and automation capabilities can significantly benefit facilities dealing with a high volume of providers and complex compliance requirements. Smaller practices with simpler workflows might find the system's extensive features to be overkill and may prefer a more streamlined solution.

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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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