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UKG Dimensions vs Skedulo

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Our analysts compared UKG Dimensions vs Skedulo based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features User Ratings Analyst Summary Screenshots
UKG Dimensions Software Tool
Skedulo Software Tool
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Product Basics

UKG Dimensions has been merged with the UKG Pro suite and is no longer available. Visit our UKG Pro page for an in-depth breakdown of what the product offers.

Previously, UKG Dimensions helped automate and streamline important processes like scheduling, payroll, compensation management and timekeeping. Integration, a mobile app and artificial intelligence support streamlined operations. Reports, data collection, talent acquisition and performance management were some of the core features offered in the product prior to it being absorbed into UKG Pro. Specialized capabilities included task management, gaming and SMS ShiftFill.
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Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency.

It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
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$1,000 Monthly
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$59/User, Monthly
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Product Insights

  • Automation: Increase efficiency, streamline administration and reduce paper-based processes through automated tools and workflows. Automate enforcement of rules, regulations and compensation guidelines. 
  • AI: AI and machine learning functionality help analyze data, recommend shift changes and provide more accurate forecasts. 
  • Integration: Integrate with extensible and open APIs as well as foundational applications to access all data on a single platform and reduce the need for multiple solutions. 
  • Increased Productivity: More balanced workloads, reduced overtime and efficient performance management helps improve productivity 
  • Compliance: Stay compliant with recent changes in laws and use tools like reporting to minimize compliance risk and avoid fines and litigations. 
  • Mobile App: Access payroll information and an online self-service tool, manage schedules, and receive full data visibility and functionality. 
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  • Easy to Use:  The clean and simple layout of the interface makes Skedulo easy to access for all skill levels. Designed with end users in mind, the platform is intuitive and easy to use. 
  • Increase Productivity:  Automate and streamline core workforce management tasks like scheduling through the centralized platform. These features free managers up, allowing them to prioritize tasks that can’t be automated and allow Skedulo to facilitate the rest, or automate them completely. 
  • Empower Employees:  Employees can receive guidance or send direct messages to headquarters through the mobile app, allowing them to maintain a real-time connection to team members. 
  • Meet Organizational Goals:  Gain transparency across stakeholder groups, leverage analytics and create high-level reports to align business strategy with business goals. 
  • Save Time:  ive time back to managers by streamlining and automating essential workforce management tasks such as scheduling and task assignments. 
  • Optimize Scheduling:  Compare jobs and tasks to employee skills, allowing Skedulo to suggest the best person for the job, or enable automated scheduling to give the platform the power to build the ideal schedule for business needs. 
  • Accessibility:  Based on the cloud, Skedulo is accessible from any desktop or mobile device to access the system’s functionalities. Users also have access to a native mobile app that provides greater usability while on the go, even when they don’t have an internet connection. 
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  • Timekeeping:
    •  Automatically track, manage and control attendance with real-time employee data on a centralized platform. 
    •  Access hourly, salaried and full mobile time cards and track time spent on projects, early-in and late punches. 
    •  Visualize, filter, sort and export time and attendance data through dataviews and reports. 
    •  Reduce payroll errors and costly overtime. 
  • Scheduling:
    •  Create effective schedules and have a single access point for information on shifts, time off and holidays. 
    •  Use AI capabilities to predict high and low volume units to assign labor based on demand. 
    •  View detailed schedules for daily shifts and request for changes in shifts and time off on the calendar. 
    •  Reduce payroll errors and costly overtime. 
  • Absence Management:
    •  Manage sick time, leaves and vacation time from one place. 
    •  Automatically inform team members about upcoming absences, identify absent trends and set time off thresholds. 
    •  Automate disciplinary actions and rewards and track the effect of absenteeism in real time. 
    •  Manage and store employee leave records and rewards for compliance and backup. 
  • Analytics:
    •  Dataviews give real-time access to operational data in an Excel format. 
    •  Sort, filter and group data at different levels and visualize it with charts and graphs. 
    •  Interactive reports highlight problems and opportunities. 
    •  Build and customize standard reports. 
    •  Use ad-hoc reporting to access and analyze data. 
    •  Comparative reports show current performance with company goals and objectives. 
  • Work Datasheet:
    •  Create customized forms for better data accuracy and productivity. 
    •  Transfer and access updated information through integration with ERP solutions. 
    •  Track time spent on projects, identify top and weak performers, and recalibrate performance standards accordingly. 
  • Data Collection: Capture and store information from handheld devices, badges, biometric devices and telephones. Improve productivity with self-service access to information on scheduled hours and time off, and enforce pay and attendance policies from employee punch-in. 
    • TeleTime IP: Uses telephones to gather and record time and attendance of employees working in multiple locations and traveling frequently. Enter punches, submit labor data, enter worked hours, job, labor and work rule transfers, inquire on schedules and enter meal deductions through a landline or mobile device. 
    • Universal Device Manager: A standalone application, it helps manage work on a single customizable dashboard and is integrated with all UKG Dimension solutions. Use visualized soft keys to understand clock layout and access data on multiple devices using a profile or a specific setting. 
  • HR:
    •  Source, access and track new recruits, and promote employee satisfaction with performance and compensation management. 
    •  Access one employee record and reduce reporting complications. 
    •  Automate routine tasks and manage and schedule tasks associated with job requisitions. 
    •  Stay compliant with changing labor laws and regulations. 
  • Payroll:
    •  Set a schedule to process payrolls, make mass edits, keep track of bonuses and commissions, and get real-time payroll updates. 
    •  Sort, group, filter and customize standard payroll reports. 
    •  Calculate paycheck information and make informed budget plans. 
    •  Manage and make changes in tax jurisdictions, earnings, direct deposits, deduction codes and more. 
  • Payroll Services:
    •  Integrates with UKG Dimensions Payroll and provides quarterly updates from local, state and federal codes. 
    •  Manage compliance across various tax types and jurisdictions. 
    •  Avoid filling errors and factor in requirements for taxing and taxation wage accumulations. 
    •  Make timely and accurate payments, and streamline the garnishment process. 
    •  Use ComplianceFactory SaaS, an on-demand solution, for deposit and payroll tax filing. 
    •  MasterTax helps balance, schedule, pay and file payroll tax. 
  • Talent Acquisition:
    •  Use a heat map that shows employee turnover and the areas that need more attention. 
    •  Simplify the search and application process, and set pre-screening questions to identify qualifying candidates. 
    •  Access auto-populated candidate application forms. 
    •  Use the parsing tools to extract contact details, work history, skill sets and academic credentials. 
    •  Filter candidates by skills to fit a specific role or position. 
    •  Send automated notifications and use configurable email templates to communicate with candidates. 
  • Compensation Management:  Offers a unified platform with a common interface, database and workflows. Also helps: 
    •  Automate and streamline processes. 
    •  Create compensation cycles and add merit and promotion-based salary increments. 
    •  Define budget for each cycle in a spreadsheet interface as well as set the approval workflow and salary structure. 
    •  Restrict access to functionality and sensitive information to ensure security. 
    •  Use mass-finalize to review and approve increments for all employees. 
  • Compensation Management:
    •  Outline and communicate goals to individuals and groups. 
    •  Get instant insight into individual goal status and reviews through the year. 
    •  Automate performance review cycles through notifications and reminders that keep track of feedback, approvals and forms. 
    •  Create customized and job-specific review profiles and define what skills and attributes to measure. 
    •  Keep track of employee progress, training completion and certifications, and development milestones through customized reporting. 
  • ACA Manager:
    •  Access detailed reports and audits of payroll, timekeeping and HR. 
    •  Access real-time and historical data on ATA status for the organization and individual employees. 
    •  A dashboard provides insight on regular and hourly labor pools. 
    •  Automated alerts notify when an employee crosses the eligibility limit. 
  • Healthcare Analytics:
    •  Get insights into pay period data and determine if goals for labor hours, costs and overtime are met. 
    •  Access real-time information to identify trends and take necessary steps. 
    •  Core reports provide information on overtime and help manage labor costs. 
  • SMS ShiftFill: Automatically process shift fills through the employee pool, maintain staffing levels through text and allow employees to accept and fill open shifts through mobile phones. View critical information, access audits, track reports and take immediate actions on the homepage. 
  • Gaming: Automate processes to meet IRS and GITCA requirements, and process, allocate and distribute tips and tokens. Maintain and track employee certifications, restrict locations based on skills and conduct punch-in, punch-out and tip declarations. 
  • Task Management:
    •  Create, prioritize, track and assign one-time or recurring tasks to the right person and receive notification on completion of task. 
    •  Schedule, conduct and report store audits. 
    •  Connect store employees with subject experts from within the organization who help address issues. 
    •  Allow the support team to assign and resolve tickets themselves. 
    •  Personalize content based on location, profile and role. 
    •  Create a custom news feed to celebrate achievements, promote opportunities and share articles from a personalized dashboard. 
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  • Schedule Optimizer:  Enhance scheduling with the Schedule Optimizer and its automation tools. This functionality weighs customer needs against business needs to create the best possible schedule based on employee skills and availability. 
  • Dashboards:  Built-in dashboards provide visibility into KPIs, team productivity and other metrics with a single click. Users can leverage filters to create custom analytics reports without technical knowledge of the system. 
  • Reports:  Assess data and analytics to gain a 360-degree view of business operations, then create a variety of reports with custom fields and custom objects. Users can export reports to other spreadsheets or PDFs to be shared either internally or externally. 
  • Forecasting:  Leverage data analytics to forecast staffing needs and create schedules. This helps managers ensure that they have the correct number of employees with the necessary skills scheduled to work at the proper locations. 
  • Time Punches:  Enable employees to clock in and out directly through the platform, so they can make time punches from different job sites, eliminating the need for paper timesheets. Managers can also leverage tracking to ensure that employees are at the correct job site for appropriate amounts of time. 
  • Routing:  Integrate with preferred mapping applications to create ideal routes, helping employees travel from job site to job site as efficiently as possible. 
  • Schedule View:  Employees can view schedules from their mobile device along with a breakdown of the daily agenda, providing them with all of the necessary information for any given shift.  
  • Communication:  Keep team members connected through notifications, direct messaging, texts, emails, phone calls and more, ensuring that all members of the team are in contact with headquarters. Managers can also enable channels for communication or create group messages for greater team communication. 
  • Data Collection:  Allow employees to sync their data — including photos, notes and signatures — from the mobile app, so it goes directly back to the relevant department, eliminating the need for time-consuming paperwork. 
  • Mobile App:  Compatible with both Android and iOS devices, the mobile app allows managers and employees to access a variety of core functionalities and complete tasks from their mobile devices. The application’s simple interface makes it easy to use and allows users to access the features offline, promising to sync once an internet connection is established. 
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Product Ranking

#173

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#17

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User Sentiment Summary

Great User Sentiment 238 reviews
Great User Sentiment 9 reviews
80%
of users recommend this product

UKG Dimensions has a 'great' User Satisfaction Rating of 80% when considering 238 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Skedulo has a 'great' User Satisfaction Rating of 89% when considering 9 user reviews from 1 recognized software review sites.

3.9 (147)
n/a
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4.44 (9)
4.0 (35)
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4.3 (19)
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4.2 (37)
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Synopsis of User Ratings and Reviews

Streamlined Scheduling: Reduces conflicts, minimizes overtime, accommodates preferences.
Accurate Time Tracking: Automates calculations, ensures compliance, cuts manual effort.
Simplified Absence Management: Proactive staffing based on leave trends, tracks requests.
Enhanced Compliance: Automates adherence to labor laws, reduces legal risks.
Empowered Employees: Self-service options for schedules, time off, communication.
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Scheduling Flexibility: Skedulo allows for the creation of highly customized schedules that cater to specific business requirements, including complex shift patterns and recurring appointments.
Mobile Accessibility: The mobile app empowers both schedulers and mobile workers with real-time access to schedules, job details, and communication tools, enhancing coordination and responsiveness.
Integrations: Skedulo integrates seamlessly with various third-party applications, such as payroll and CRM systems, streamlining data flow and reducing manual data entry.
Reporting and Analytics: Comprehensive reporting tools provide insights into key metrics like job completion rates and travel times, enabling data-driven decision-making and performance optimization.
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Steep Learning Curve: Initial setup and training can be complex.
Occasional Glitches: Minor bugs and technical issues reported.
Limited Customization: Some users desire more flexibility in features.
Costly: Subscription fees can be high for larger organizations.
Performance Slowdown: Potential lag in response times with large datasets.
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Costly Investment: Skedulo's pricing structure might present a significant financial challenge for some businesses, especially smaller ones or those with tighter budgets.
Complexity: The platform's extensive features and functionalities can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
Usability Challenges: Some users find Skedulo's interface less intuitive compared to other workforce management solutions, potentially impacting user adoption and efficiency.
Feature Limitations: While Skedulo offers a comprehensive set of features, it may not encompass all the specific functionalities required by certain businesses or industries, potentially necessitating integrations or workarounds.
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UKG Dimensions' user reviews paint a contrasting picture, balancing praise for its powerful features and user-friendly interface with frustration towards its learning curve and occasional glitches. Fans love its impact on streamlining workflows. One reviewer beams, "Scheduling nightmares vanished with UKG Dimensions! It handles preferences, minimizes overtime, and saves us endless hours compared to ADP Workforce Now." Another appreciates its time tracking, stating, "Automated calculations and compliance features in UKG Dimensions shielded us from payroll errors and fines we faced with Kronos." However, the initial learning curve can be daunting. A user laments, "Getting started with UKG Dimensions felt overwhelming, and training could be more comprehensive compared to Kronos." Minor technical issues also pop up, like one user who shares, "The UKG Dimensions mobile app had a few bugs, but their support team addressed them quickly, unlike ADP's slow response times." In terms of user experience, some find UKG Dimensions more intuitive and pleasant to use compared to competitors. A user who switched from ADP says, "UKG Dimensions is much easier to navigate and feels less clunky than ADP." However, others criticize its limited customization options, with a user mentioning, "Kronos offers more flexibility in tailoring features to our specific needs, which UKG Dimensions lacks." Cost is a recurring theme. While many acknowledge the value for money, some find it expensive, especially for larger organizations. A user acknowledges, "UKG Dimensions is powerful, but the subscription fees can be hefty compared to ADP's more budget-friendly options." Overall, UKG Dimensions receives positive feedback for its functionality and usability, but potential users should be prepared for the learning curve and higher cost. Comparing with competitors is wise if seeking high customization or a budget-friendly option. Ultimately, the choice hinges on individual needs and priorities.

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Skedulo has garnered a reputation as a user-friendly and adaptable workforce management solution that caters to businesses of all sizes. Users frequently highlight its intuitive interface and ability to streamline scheduling, time tracking, and reporting processes, ultimately saving businesses valuable time and resources. The software's flexibility allows it to accommodate diverse workforce structures and industry-specific requirements, making it a versatile tool for various organizations. However, some users have expressed concerns regarding Skedulo's pricing structure and its limitations in integrating with other systems. These drawbacks could potentially impact its suitability for businesses with budget constraints or those heavily reliant on interconnected software ecosystems. When compared to alternatives like Connecteam and ADP Workforce Now, Skedulo stands out with its robust features for managing mobile workforces, particularly in industries such as field service and healthcare. Its mobile app empowers deskless workers to access schedules, communicate with colleagues, and complete tasks efficiently. While Skedulo excels in mobile workforce management, Connecteam offers a more comprehensive suite of tools for employee engagement and communication, making it a suitable choice for businesses prioritizing those aspects. ADP Workforce Now, on the other hand, provides a broader range of HR and payroll functionalities, catering to larger enterprises with complex human capital management needs. In conclusion, Skedulo is best suited for businesses with significant mobile or deskless workforces that require a dedicated solution for scheduling, dispatching, and supporting their employees in the field. Its ease of use, flexibility, and mobile-centric features make it an invaluable tool for optimizing workforce productivity and enhancing customer service in industries where mobility is paramount. However, businesses should carefully evaluate their budget and integration requirements before committing to Skedulo, as its pricing and limited integration capabilities may pose challenges for some organizations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and updates before making a decision.

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Head-to-Head Comparison

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