Home > Workforce Management Software > UKG Dimensions > UKG Dimensions vs Unifocus

UKG Dimensions vs Unifocus

Last Updated: November 18th, 2024

Our analysts compared UKG Dimensions vs Unifocus based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

Get Free Demo Demo Request Pricing Pricing

Product Basics

UKG Dimensions has been merged with the UKG Pro suite and is no longer available. Visit our UKG Pro page for an in-depth breakdown of what the product offers.

Previously, UKG Dimensions helped automate and streamline important processes like scheduling, payroll, compensation management and timekeeping. Integration, a mobile app and artificial intelligence support streamlined operations. Reports, data collection, talent acquisition and performance management were some of the core features offered in the product prior to it being absorbed into UKG Pro. Specialized capabilities included task management, gaming and SMS ShiftFill.

Unifocus equips businesses with tools to optimize personnel scheduling, timekeeping, and workforce analytics. Its core strength lies in simplifying complex tasks like demand forecasting, automated shift creation, and real-time staff tracking. This makes it ideal for companies juggling dynamic workloads in hospitality, retail, healthcare, and similar service-oriented sectors. Key benefits include boosted employee satisfaction through flexible scheduling options, reduced labor costs via optimized staff allocation, and improved customer service due to better staffing alignment with peak demand. Popular features encompass mobile apps for employee self-service, intuitive interfaces for managers, and comprehensive reporting dashboards for data-driven decision-making. Compared to some user experiences in the broader Workforce Management landscape, Unifocus shines in its user-friendliness and focus on employee engagement. However, its pricing structure, typically based on per-user subscriptions, might be less cost-effective for smaller businesses compared to competitor models with tiered pricing or transaction fees. Ultimately, Unifocus excels at streamlining workforce management for service-driven businesses, prioritizing employee experience and data-driven optimization. Consider its user-friendly interface, employee engagement features, and pricing structure when evaluating its fit for your specific needs.

Pros

User-friendly interface
Mobile apps for employees
Flexible scheduling options
Automated shift creation
Comprehensive reporting

Cons

Per-user pricing model
Occasional app glitches
Limited customization
No payroll integration
Training for complex features

$1,000 Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

$4/Employee, Monthly

Free Trial is unavailable →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

North Ottawa Community Hospital

Red Gold

TTI

Vancity

we're gathering data

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Automation: Increase efficiency, streamline administration and reduce paper-based processes through automated tools and workflows. Automate enforcement of rules, regulations and compensation guidelines.
AI: AI and machine learning functionality help analyze data, recommend shift changes and provide more accurate forecasts.
Integration: Integrate with extensible and open APIs as well as foundational applications to access all data on a single platform and reduce the need for multiple solutions.
Increased Productivity: More balanced workloads, reduced overtime and efficient performance management helps improve productivity
Compliance: Stay compliant with recent changes in laws and use tools like reporting to minimize compliance risk and avoid fines and litigations.
Mobile App: Access payroll information and an online self-service tool, manage schedules, and receive full data visibility and functionality.

Minimize Manual Processes: Allow managers to choose all the required information to optimize workflows via a personal assistant. Get automated workforce rules, alerts digitizing labor management processes and surveys to increase operational accuracy. Limit the need for physical supplies and manual data entry to save administrative time.
Navigate Labor Crisis: Use the ShiftGenius tool to augment the scheduling experience. Enable on-demand pay, perform cross-utilizations and budget adjustments, and retain more workers by effectively managing labor processes and increasing employee satisfaction.
Automate Workforce Rules: Schedule staff, streamline workplace rules, assign tasks and send task communication automatically with a comprehensive set of labor management tools.
Streamline Operations: Speed up business operations with real-time alerts and task reminders. Encourage employees to remain up to date with relevant management data.
Simplify Tracking and Reporting: Streamline employee tracking and reporting processes. Stay on top by leveraging actionable insights from reports.

Timekeeping:
- Automatically track, manage and control attendance with real-time employee data on a centralized platform.
- Access hourly, salaried and full mobile time cards and track time spent on projects, early-in and late punches.
- Visualize, filter, sort and export time and attendance data through dataviews and reports.
- Reduce payroll errors and costly overtime.
Scheduling:
- Create effective schedules and have a single access point for information on shifts, time off and holidays.
- Use AI capabilities to predict high and low volume units to assign labor based on demand.
- View detailed schedules for daily shifts and request for changes in shifts and time off on the calendar.
- Reduce payroll errors and costly overtime.
Absence Management:
- Manage sick time, leaves and vacation time from one place.
- Automatically inform team members about upcoming absences, identify absent trends and set time off thresholds.
- Automate disciplinary actions and rewards and track the effect of absenteeism in real time.
- Manage and store employee leave records and rewards for compliance and backup.
Analytics:
- Dataviews give real-time access to operational data in an Excel format.
- Sort, filter and group data at different levels and visualize it with charts and graphs.
- Interactive reports highlight problems and opportunities.
- Build and customize standard reports.
- Use ad-hoc reporting to access and analyze data.
- Comparative reports show current performance with company goals and objectives.
Work Datasheet:
- Create customized forms for better data accuracy and productivity.
- Transfer and access updated information through integration with ERP solutions.
- Track time spent on projects, identify top and weak performers, and recalibrate performance standards accordingly.
Data Collection: Capture and store information from handheld devices, badges, biometric devices and telephones. Improve productivity with self-service access to information on scheduled hours and time off, and enforce pay and attendance policies from employee punch-in.

TeleTime IP: Uses telephones to gather and record time and attendance of employees working in multiple locations and traveling frequently. Enter punches, submit labor data, enter worked hours, job, labor and work rule transfers, inquire on schedules and enter meal deductions through a landline or mobile device.
Universal Device Manager: A standalone application, it helps manage work on a single customizable dashboard and is integrated with all UKG Dimension solutions. Use visualized soft keys to understand clock layout and access data on multiple devices using a profile or a specific setting.

HR:
- Source, access and track new recruits, and promote employee satisfaction with performance and compensation management.
- Access one employee record and reduce reporting complications.
- Automate routine tasks and manage and schedule tasks associated with job requisitions.
- Stay compliant with changing labor laws and regulations.
Payroll:
- Set a schedule to process payrolls, make mass edits, keep track of bonuses and commissions, and get real-time payroll updates.
- Sort, group, filter and customize standard payroll reports.
- Calculate paycheck information and make informed budget plans.
- Manage and make changes in tax jurisdictions, earnings, direct deposits, deduction codes and more.
Payroll Services:
- Integrates with UKG Dimensions Payroll and provides quarterly updates from local, state and federal codes.
- Manage compliance across various tax types and jurisdictions.
- Avoid filling errors and factor in requirements for taxing and taxation wage accumulations.
- Make timely and accurate payments, and streamline the garnishment process.
- Use ComplianceFactory SaaS, an on-demand solution, for deposit and payroll tax filing.
- MasterTax helps balance, schedule, pay and file payroll tax.
Talent Acquisition:
- Use a heat map that shows employee turnover and the areas that need more attention.
- Simplify the search and application process, and set pre-screening questions to identify qualifying candidates.
- Access auto-populated candidate application forms.
- Use the parsing tools to extract contact details, work history, skill sets and academic credentials.
- Filter candidates by skills to fit a specific role or position.
- Send automated notifications and use configurable email templates to communicate with candidates.
Compensation Management: Offers a unified platform with a common interface, database and workflows. Also helps:

Automate and streamline processes.
Create compensation cycles and add merit and promotion-based salary increments.
Define budget for each cycle in a spreadsheet interface as well as set the approval workflow and salary structure.
Restrict access to functionality and sensitive information to ensure security.
Use mass-finalize to review and approve increments for all employees.

Compensation Management:
- Outline and communicate goals to individuals and groups.
- Get instant insight into individual goal status and reviews through the year.
- Automate performance review cycles through notifications and reminders that keep track of feedback, approvals and forms.
- Create customized and job-specific review profiles and define what skills and attributes to measure.
- Keep track of employee progress, training completion and certifications, and development milestones through customized reporting.
ACA Manager:
- Access detailed reports and audits of payroll, timekeeping and HR.
- Access real-time and historical data on ATA status for the organization and individual employees.
- A dashboard provides insight on regular and hourly labor pools.
- Automated alerts notify when an employee crosses the eligibility limit.
Healthcare Analytics:
- Get insights into pay period data and determine if goals for labor hours, costs and overtime are met.
- Access real-time information to identify trends and take necessary steps.
- Core reports provide information on overtime and help manage labor costs.
SMS ShiftFill: Automatically process shift fills through the employee pool, maintain staffing levels through text and allow employees to accept and fill open shifts through mobile phones. View critical information, access audits, track reports and take immediate actions on the homepage.
Gaming: Automate processes to meet IRS and GITCA requirements, and process, allocate and distribute tips and tokens. Maintain and track employee certifications, restrict locations based on skills and conduct punch-in, punch-out and tip declarations.
Task Management:
- Create, prioritize, track and assign one-time or recurring tasks to the right person and receive notification on completion of task.
- Schedule, conduct and report store audits.
- Connect store employees with subject experts from within the organization who help address issues.
- Allow the support team to assign and resolve tickets themselves.
- Personalize content based on location, profile and role.
- Create a custom news feed to celebrate achievements, promote opportunities and share articles from a personalized dashboard.

Labor Management: Support multiple labor management functions seamlessly. Manage an inclusive system to balance labor laws and workforce availability with demand forecasts and other operational variables for consistent business functions. Utilize an AI-driven, automated scheduling tool to ensure staffing hours align with labor budgets and industry standards. Deliver scheduling information and enhance schedule planning.
Time and Attendance: Assist managers with multiple time and attendance monitoring methods, like logging hours worked and overtime details. Keep workers organized and adhere to labor and union compliance rules with robust time clock technology. Remain compliant with automated mobile punches, integrated time clocks and paperless attendance management technologies.
Staff Surveys: Guide employees through real-time, actionable insights and feedback via STAFFScope pulse surveys that populate data-driven plans, guides, comparisons and statistics to assist in attracting qualified staff.
Consulting Services: Extend labor-management capabilities by connecting with experts who can help navigate the complexities of changing labor markets and ensure holistic employee engagement.
Operations Management: Enable employees to deliver better service with a comprehensive productivity ensemble tool that determines the best employees for individual requests. Delegate relevant tasks at the right moment while assisting the entire team with engagement and providing recommendations.

Product Ranking

#173

among all
Workforce Management Software

#87

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

we're gathering data

Show More Show More

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

UKG Dimensions

Unifocus

+ Add Product + Add Product

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

40%

60%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

67%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

80%

20%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

74%

26%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

63%

37%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

90%

10%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

67%

33%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

50%

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

64%

36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

we're gathering data

N/A

we're gathering data

N/A

we're gathering data

N/A

20%

80%

User Sentiment Summary

80%

of users recommend this product

UKG Dimensions has a 'great' User Satisfaction Rating of 80% when considering 238 user reviews from 4 recognized software review sites.

we're gathering data

3.9 (147)

n/a

4.0 (35)

n/a

4.3 (19)

n/a

4.2 (37)

n/a

Synopsis of User Ratings and Reviews

Streamlined Scheduling: Reduces conflicts, minimizes overtime, accommodates preferences.

Accurate Time Tracking: Automates calculations, ensures compliance, cuts manual effort.

Simplified Absence Management: Proactive staffing based on leave trends, tracks requests.

Enhanced Compliance: Automates adherence to labor laws, reduces legal risks.

Empowered Employees: Self-service options for schedules, time off, communication.

Enhanced scheduling efficiency: Automates forecasting and schedule creation, reducing time spent on manual tasks and optimizing staffing levels based on demand.

Improved labor cost control: Provides insights into labor costs and identifies opportunities for savings through schedule optimization and overtime reduction.

Streamlined time and attendance: Simplifies time tracking, attendance management, and payroll processing with accurate data and automated workflows.

Enhanced employee engagement: Empowers employees with self-service options like mobile scheduling access, shift bidding, and time-off requests, fostering greater ownership and flexibility.

Robust compliance support: Helps ensure adherence to labor laws and regulations with built-in compliance features, reducing the risk of penalties and ensuring fair treatment.

Actionable insights and reporting: Offers real-time and historical data on labor costs, productivity, and schedule adherence, guiding data-driven decisions to improve workforce performance.

Steep Learning Curve: Initial setup and training can be complex.

Occasional Glitches: Minor bugs and technical issues reported.

Limited Customization: Some users desire more flexibility in features.

Costly: Subscription fees can be high for larger organizations.

Performance Slowdown: Potential lag in response times with large datasets.

Initial setup and configuration can be complex: Implementing Unifocus can require significant upfront investment in time and resources for customization and integration with existing systems.

Steeper learning curve for some users: While Unifocus offers a user-friendly interface, some features and functionalities may require training for less tech-savvy users.

Limited customization options for certain workflows: Unifocus may not offer the level of customization needed for highly specialized or niche workforce management requirements.

Integration challenges with older systems: Integrating Unifocus with older HR or payroll systems may require additional development or workarounds.

Potentially higher costs for larger enterprises: While Unifocus offers flexible pricing, the cost for larger organizations with complex needs can be significant.

UKG Dimensions' user reviews paint a contrasting picture, balancing praise for its powerful features and user-friendly interface with frustration towards its learning curve and occasional glitches. Fans love its impact on streamlining workflows. One reviewer beams, "Scheduling nightmares vanished with UKG Dimensions! It handles preferences, minimizes overtime, and saves us endless hours compared to ADP Workforce Now." Another appreciates its time tracking, stating, "Automated calculations and compliance features in UKG Dimensions shielded us from payroll errors and fines we faced with Kronos." However, the initial learning curve can be daunting. A user laments, "Getting started with UKG Dimensions felt overwhelming, and training could be more comprehensive compared to Kronos." Minor technical issues also pop up, like one user who shares, "The UKG Dimensions mobile app had a few bugs, but their support team addressed them quickly, unlike ADP's slow response times." In terms of user experience, some find UKG Dimensions more intuitive and pleasant to use compared to competitors. A user who switched from ADP says, "UKG Dimensions is much easier to navigate and feels less clunky than ADP." However, others criticize its limited customization options, with a user mentioning, "Kronos offers more flexibility in tailoring features to our specific needs, which UKG Dimensions lacks." Cost is a recurring theme. While many acknowledge the value for money, some find it expensive, especially for larger organizations. A user acknowledges, "UKG Dimensions is powerful, but the subscription fees can be hefty compared to ADP's more budget-friendly options." Overall, UKG Dimensions receives positive feedback for its functionality and usability, but potential users should be prepared for the learning curve and higher cost. Comparing with competitors is wise if seeking high customization or a budget-friendly option. Ultimately, the choice hinges on individual needs and priorities.

Users praise Unifocus for its efficiency boost, especially in scheduling. One reviewer gushed, "It went from a five-hour manual process to a 15-minute automated schedule!" This translates to cost savings and improved employee engagement, as another user highlighted, "Employees love the self-service features and flexible scheduling options. Morale is definitely higher." However, some users found the initial setup daunting, with one cautioning, "Be prepared to invest time and resources in customization and integration." Others mentioned a learning curve for some features, suggesting "more intuitive navigation and better training resources" could be helpful. Compared to competitors, Unifocus shines in compliance support. One user contrasted, "Unifocus's built-in compliance tools are a lifesaver compared to the manual tracking nightmare with our old system." This reduces compliance risks and ensures fair treatment of employees, a crucial factor for many businesses. Overall, Unifocus seems to be a powerful tool for optimizing workforce management, but implementation and user training deserve careful consideration. Its strength in compliance makes it stand out, while addressing initial setup complexity and user experience nuances could further solidify its position as a leading choice.

Screenshots

Top Alternatives in Workforce Management Software

ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

WorkForce Suite

Related Categories

Applicant Tracking Systems

Automated Scheduling Software

Benefits Administration Software

Call Center Workforce Management Software

Construction Time Tracking Software

Employee Feedback Software

Employee Pulse Survey Tools

Employee Scheduling Software

HR Case Management Software

HR Management Software

HR Software For Nonprofits

HRIS Systems

Human Services Software

Mobile Workforce Scheduling Software

Onboarding Software

Online HR Software

Time and Attendance Software

Timesheet Software

Vacation PTO Tracking Software

Call Center Workforce Management Software

Mobile Workforce Scheduling Software

Compare other software products using the SelectHub platform

Head-to-Head Comparison

UKG Dimensions VS ADP Workforce Now

UKG Dimensions VS BambooHR

UKG Dimensions VS Calabrio

UKG Dimensions VS Cornerstone OnDemand

UKG Dimensions VS Dayforce

UKG Dimensions VS Deputy

UKG Dimensions VS Humanity

UKG Dimensions VS Infor HCM

UKG Dimensions VS Infor Workforce Management

UKG Dimensions VS Legion WFM

FAQ

How can I do a in-depth comparison of UKG Dimensions and Unifocus? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Workforce Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Which Workforce Management Software is rated the highest by users? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

Is there a requirement template for Workforce Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

SelectHub Products Reporting and Analytics

Build Your Requirements

SelectHub Products Cost and Pricing Guide

Get Your Free Comparison Report

Table settings

Expand all details

Expand all scores

Collapsed view

Priority order