WorkForce Software vs Oracle Workforce Management

Last Updated:

Our analysts compared WorkForce Software vs Oracle Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkForce Software Software Tool
Oracle Workforce Management Software Tool

Product Basics

The Workforce Suite is designed to meet the requirements of all types of employees, from temporary to permanent. It's scheduling capabilities can be configured to anticipate workplace demand and support employee needs. It includes a set of self-service and decision support capabilities for managers to create schedules and approve and correct timesheets. It also helps manage labor activities, time-off requests and budgets. It can integrate with other options to support HCM and Payroll.

Its cloud-based enterprise-level provides a modern user experience that enables access from any device, anywhere at any time. It also contributes to managing employee leaves and compliance by keeping employee records for a particular time period.
read more...
Oracle Workforce Management helps businesses manage their workforce efficiently through optimized scheduling, time tracking, and absence management. It's particularly suited for organizations with complex needs, geographically dispersed employees, or those seeking better labor law compliance. Benefits include improved visibility, reduced costs, increased engagement, and streamlined processes. Popular features are mobile access, self-service portal, and integration with other Oracle applications. User reviews praise its ease of use but some mention occasional glitches and limited functionalities compared to specialized solutions. Pricing starts with a base subscription and varies depending on several factors. Overall, Oracle Workforce Management is a powerful solution for businesses to optimize their workforce and improve operational efficiency.

Pros
  • Improved workforce visibility
  • Enhanced scheduling capabilities
  • Reduced labor costs
  • Improved employee engagement
  • Increased compliance
Cons
  • Complex implementation
  • High cost of ownership
  • Steep learning curve
  • Limited customization options
  • Integration challenges
read more...
$39.99 Monthly
Get a free price quote
Tailored to your specific needs
$5/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Diverse Options: Choose a combination of time-tracking tools best suited for each unique environment and group of workers to streamline data capture. Leverage a rugged time clock for extreme working environments such as areas with no connectivity. It offers employee self-service capabilities to punch logs, view time-off, schedules, payroll and more. 
  • Eliminate Compliance Risk: Comply with schedule rules and enhance the staff experience by respecting time limits and necessary resting periods while adhering to contract and union law. It ensures workers are qualified and certified for assigned tasks. 
  • Reduce Labor Costs: Leverage time theft management while eliminating costly manual processes that are susceptible to error. Prevent expenses due to inaccurate manual time entries, deliberate misuse and inflated time reports with automated time capture and biometric reader authentication options. Flag and/or prevent work outside planning hours, implement breaks and avoid penalty payments. 
  • Employee Self-Service Payroll Inquiries: Minimize salary inquiries, changes and off-cycle payroll processing by allowing employees to review online and submit schedules. Employees can view their gross hours and pay calculations before payroll is processed. Proactive alerts will notify staff about key issues that might influence their salary. 
  • AI Assistance: It can prioritize and highlight tasks that require immediate action or self-approval when predefined criteria are satisfied. 
  • Improve Business Performance: Obtain valuable and actionable insights to improve customer service and overall financial performance through inbound historical sales data, production levels, foot traffic, and more. Track labor costs against imported budget data to mitigate budget overrun risks. Automate customer-related tasks to staff on duty. 
  • Universal Compliance: Has businesses covered with all labor laws or agreements, including local, global, contractual or legislative. Offers a library of best-practice templates for wage and hour laws. 
  • Accrual Accuracy: Automate all accrual and rights policies from probation to rescission, including prorations, grandfather rules, carryovers and more. Provides all future balances and any intended usage. It gives advanced notification when new entries or requests affect the time off planned. 
read more...
  • Improved workforce visibility: Gain real-time insights into employee activity, schedules, and performance.
  • Enhanced scheduling capabilities: Optimize schedules based on demand, skills, and employee preferences.
  • Reduced labor costs: Minimize overtime and understaffing through efficient scheduling and workforce planning.
  • Improved employee engagement: Empower employees with self-service tools and flexible work arrangements.
  • Increased compliance: Ensure adherence to labor laws and regulations with automated compliance features.
  • Streamlined payroll processes: Automate time and attendance tracking for accurate and timely payroll processing.
  • Enhanced workforce analytics: Gain valuable insights into workforce trends and make data-driven decisions.
  • Improved communication and collaboration: Facilitate communication between employees and managers through a centralized platform.
  • Reduced administrative burden: Automate manual tasks and free up time for strategic initiatives.
  • Increased agility and responsiveness: Adapt quickly to changing business needs with a flexible workforce management solution.
read more...
  • Time and Attendance: Implement real-time attendance policies and gross pay calculations as employee time is captured. Be alerted with proactive notifications to impending overtime violations, no-shows, late or missed punches and other possible compliance issues. 
  • Scheduling: Establish complying schedules by taking skills, preferences, working hours and other restrictions into account. Optimize employee work to meet expected demand and measure it against key performance indicators in each area to achieve and surpass expectations. 
  • Attendance Management: Implementing automated time and attendance with data capture alerts managers about no-shows, impending overtime violations, delayed or missed punches and other potential proactive notice compliance issues. 
  • Labor Forecasting: Meet customer requests at the right time with the right employees. Prevent costly staffing practices that may lead to boredom, decommissioning and higher turnover. Highly flexible and configurable algorithms predict labor demand based on unique business drivers using historical data in just 15 minutes. 
  • Analytics and Insights: Standard industrial tools enable users to produce reports specific to a company's needs. It can help identify excessive overtime costs, mentorship and training requirements or opportunities. 
  • Leave Case Management: Determine leave types and eligibility with a simple online questionnaire from HR data and employee responses. Covers all leave and accommodation practices, including concurrent eligibility, intermittent leaves and more whether required by law, trade union agreements or organization policies. 
  • Employee Productivity and Labor Tracking: Provides actionable insight into trends, cost savings and employee work. It imports or captures productivity metrics for individuals and groups, such as units manufactured or processed, clients served, tips obtained, sales achieved and more. Calculates incentive payments, including tiered plans, escalators based on weighted averages, percentages and more. 
  • Employee Self-Service and Assistance: Employees can personalize the user experience with a workforce hub that allows the user to arrange it according to their needs, and workforce assistance that uses an urgent model to prioritize each item. “WalkMe” technology provides users with contextual assistance across all devices. 
  • Pre-Shift Health Screening: Initiates discreet online surveys to assess risk exposure during a disease outbreak before staff report to work, and prevents employees from clocking in if the steps are not taken. It warns staff if anyone has been exposed to a disease and suggests next steps based on official guidelines. 
  • HCM and ERP Integration: Offers integration with leading HCM and ERP solutions, single logout software, SOAP APIs, RESTful APIs and file-based interfaces that can be accessed via XML or CSV formats. 
read more...
  • Global Absence Management: Enable local customization and best practices to manage absences globally, improving employee experience while saving costs and ensuring compliance. 
  • Human Capital Management: Look into absence, payroll, global HR and time and labor in one centralized solution. 
  • Analytics: Gain actionable insights about absence trends and areas of low productivity to reduce costs. 
  • Real-Time Rules Engine: Validate time entry and calculate overtime and premium hours in real time. It can also be extended to use different data elements. 
  • Hourly Work Accountability: Accounts for meals, breaks, premiums, penalties, schedules, holiday pay and more. 
  • Scheduling: Plan business strategy with static schedules, holiday calendars, and shifts that are rotating, split or dynamic. 
  • Data Entry: Make seamless data entries on a daily, weekly or monthly basis with drag-and-drop functionality and configurable time cards. Also, enter time or absence for a range of dates easily. 
  • Incident Reporting and Management: Report incidents due to near misses and unsafe conditions with prebuilt templates and auto-populated fields. This helps prevent potentially costly incidents due to similar unsafe conditions in the future. 
  • Collection of Compliance Data: Analyze data required for compliance to support regulatory reporting. 
  • Safety Dashboard: Gain insights into KPIs with central dashboards to monitor progress for safety objectives and detect incident trends. 
  • Workplace Protection: Ensure that HR and stakeholders are watchful of a spreading illness for timely reaction and safety measures. 
read more...

Product Ranking

#83

among all
Workforce Management Software

#9

among all
Workforce Management Software

Find out who the leaders are

User Sentiment Summary

Great User Sentiment 69 reviews
Good User Sentiment 689 reviews
80%
of users recommend this product

WorkForce Software has a 'great' User Satisfaction Rating of 80% when considering 69 user reviews from 1 recognized software review sites.

78%
of users recommend this product

Oracle Workforce Management has a 'good' User Satisfaction Rating of 78% when considering 689 user reviews from 5 recognized software review sites.

n/a
4.1 (14)
n/a
3.4 (26)
n/a
3.9 (46)
4.0 (69)
n/a
n/a
4.2 (71)
n/a
3.9 (532)

Synopsis of User Ratings and Reviews

Configurable and Flexible: WorkForce Software is known for its ability to adapt to intricate business requirements, making it suitable for organizations with complex operational structures.
Effective Labor Management: The software excels in handling core workforce management functions, including scheduling, optimizing labor needs, and tracking employee time and attendance.
Positive User Experience: WorkForce Software has garnered recognition for its user-friendly design and has received positive feedback for its intuitive interface and ease of use.
Show more
Improved Visibility: Enables real-time insights into employee activity, schedules, and performance.
Optimized Scheduling: Creates efficient schedules based on demand, skills, and employee preferences.
Reduced Costs: Minimizes overtime and understaffing through efficient scheduling and workforce planning.
Empowered Employees: Provides self-service tools and flexible work arrangements, leading to increased engagement.
Simplified Compliance: Automates compliance tasks and ensures adherence to labor laws and regulations.
Show more
Complexity: While WorkForce Software is praised for its flexibility in handling complex rules, this strength can also be a weakness. Some users find the system difficult to navigate and master, especially those accustomed to more user-friendly interfaces.
Employee Sentiment: Although not directly related to the software's functionality, the average employee rating of 3.4 out of 5 stars on platforms like Glassdoor suggests there might be areas for improvement. This could indirectly impact user experience if, for example, customer support or product development is affected.
Show more
Complex Implementation: Some users find Oracle Workforce Management complex to implement and require extensive training.
Costly Ownership: The initial cost of purchasing and implementing Oracle Workforce Management can be high.
Learning Curve: The user interface can be complex and require significant training for users to become proficient.
Limited Customization: Some users find that Oracle Workforce Management lacks the flexibility to be customized to their specific needs.
Integration Challenges: Integrating Oracle Workforce Management with other systems can be complex and time-consuming.
Show more

Is WorkForce Software the right force for managing your workforce? User reviews from the past year reveal a mixed bag. WorkForce Software shines in its ability to handle complex workforce rules and configurations, making it a favorite among large organizations with intricate scheduling needs. Users praise its comprehensive features, particularly for time and attendance tracking, absence management, and labor forecasting. For instance, one user lauded the software's "pre-made templates" that simplify scheduling, while another highlighted its accuracy in tracking time-off balances. These capabilities are essential for large organizations operating with thin margins where even minor discrepancies in labor hours can significantly impact the bottom line. However, WorkForce Software isn't without its drawbacks. The software's user interface, while praised by some for its interactivity, is also criticized by others for being complex and difficult to navigate. This dichotomy in user experience suggests a steep learning curve that might be intimidating for some, especially those accustomed to more intuitive platforms. Additionally, while not a universal complaint, some users have reported issues with the software's mobile functionality, a critical aspect in today's increasingly mobile workforce. Overall, WorkForce Software emerges as a powerful tool for large organizations grappling with the complexities of managing a sizable workforce. Its robust features and ability to accommodate intricate scheduling needs make it a valuable asset for optimizing labor costs and ensuring compliance. However, its complex interface and potential limitations in mobile functionality might give smaller companies or those prioritizing user-friendliness pause.

Show more

While Oracle Workforce Management (OWFM) holds its ground against competitors with its comprehensive features and robust capabilities, user reviews paint a mixed picture. On the positive side, users praise OWFM's ability to boost workforce visibility and optimize schedules, leading to reduced costs and improved employee satisfaction. One user highlights, "Real-time insights help me make better decisions about staffing and scheduling," while another notes a 20% reduction in overtime expenses. Increased employee engagement is another highlight, as users appreciate the self-service tools and scheduling flexibility. However, OWFM also faces criticism for its complexity. Users find implementation and training demanding, and the steep learning curve can be challenging. Additionally, some find the software inflexible and lacking the customization options offered by competitors like Workday and UKG Workforce Central. This can be a deal-breaker for organizations with unique needs. The cost of OWFM is another point of contention. Users acknowledge its value but point out that the initial investment and ongoing maintenance costs are significantly higher than some competitors. Overall, while OWFM delivers undeniable benefits, its complexity and cost may deter some organizations. Ultimately, its suitability depends on weighing its strengths against its weaknesses and the specific needs of your organization.

Show more

Screenshots

Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

WorkForce Suite

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings