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Assembled vs WorkForce Suite

Last Updated: November 25th, 2024

Our analysts compared Assembled vs WorkForce Suite based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Assembled is a labor management software that assists teams with forecasting and scheduling. It tracks real-time performance, displays insights and streamlines business operations by giving everyone access to workflow. Also, it provides analytics to break down employee performance and make better strategic decisions.

The vendor increases transparency into the scheduling process and helps employees stick to a schedule through phone, email, chat and SMS reminders. Its other important attributes include easy integration with different contact platforms for better workforce management.

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros

Intuitive interface
Streamlined scheduling
Mobile accessibility
Automated reports
Cost-effective

Cons

Limited customization
Occasional bugs
Basic time tracking
Learning curve for complex features
Limited integrations

$250 Monthly

Free Trial is available →

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Tailored to your specific needs

$10/User, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

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Large

Small

Medium

Large

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Android

Chromebook

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Cloud

On-Premise

Mobile

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Mobile

Product Assistance

Documentation

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Knowledge Base

24/7 Live Support

Phone

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24/7 Live Support

Product Insights

Streamlined Schedule Building: Create a complete schedule within minutes for a team of any size. Save time and resources by using pre-existing templates.
More User Friendly: Simplify the process of changing and updating schedules with the software’s easy-to-use interface. Merge with other platforms to make workforce managing more convenient.
Better Sorting Capability: Sort by location, levels, channel and other criteria.
Elevated API Authentication: Validate requests with API keys. Execute API authentication through HTTP Basic Auth.
Greater Transparency: See every detail of an employee’s performance. Get information about time off, tasks, accomplishments and breaks. Adjust schedules when necessary.

Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.

Forecast: Forecast future staffing needs and offer compliant scheduling, insights into productivity and real-time updates via Google Calendar. Generate quick projections that require no configuration. Convert forecasts into staffing requirements and allow manual adjustments if needed.
Scheduling: Meet the company's discrete requirements using a sophisticated UI and robust templates. Produce time-off reports by incorporating insights and enabling automated regulations. View the team's timetable directly from common platforms like Google Calendar and Slack.
Analytics: Provide complete visibility for different metrics. Connect business data in one centralized location and provide a detailed company picture via a staffing heatmap and in-depth reports. Understand product lines and company units better through the comprehensive data.
- Enhanced Analytics: Compare the performance of teams and individual employees through real-time, detailed data and examine productivity and hours worked.
- Reports: Deliver useful reports filtered by metrics such as productivity, hours worked and how often workers adhere to schedules for employee coaching, future business planning and operations.
Integrations: Integrate with crucial platforms like Google Calendar, Zendesk, Intercom, Kustomer and Slack. Merge all events into a shared calendar and receive messages directly from a designated channel. Design a schedule that combines support, marketing, sales and bots.

Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.

Product Ranking

#51

among all
Workforce Management Software

#1

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

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75%

of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

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4.1 (31)

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4.7 (18)

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1.5 (12)

Synopsis of User Ratings and Reviews

User-Friendly Interface: Workforce management becomes a breeze with Assembled's intuitive dashboard, making it easy to navigate and manage schedules.

Comprehensive Scheduling Features: Assembled offers robust scheduling tools that streamline shift planning, employee availability tracking, and time-off requests.

Automated Workflows: The software automates repetitive tasks, such as shift assignments and notifications, freeing up time for HR teams to focus on strategic initiatives.

Real-Time Data Analytics: Assembled provides real-time insights into workforce performance, absenteeism, and overtime, enabling data-driven decision-making.

Improved Communication: The platform facilitates seamless communication between managers and employees, ensuring that everyone is on the same page regarding schedules and changes.

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.

Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.

Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.

Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.

Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.

Lack of Flexibility: Users complain that Assembled's scheduling tools are inflexible, making it difficult to accommodate last-minute changes or unique team needs.

Limited Integrations: Assembled's limited integrations with other business systems, such as HR or payroll, can create extra work and manual processes for users.

Cumbersome Reporting: Some users find Assembled's reporting capabilities to be lacking in depth and customization options, making it challenging to extract meaningful insights.

Poor User Interface: The user interface is often cited as cluttered and unintuitive, leading to frustration and reduced efficiency.

Inconsistent Support: Users have reported inconsistent levels of support from Assembled's customer service team, with some experiencing long wait times or unsatisfactory resolutions.

Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.

Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.

Assembled has garnered positive user reviews in the past year, particularly for its ease of use, time-saving capabilities, and robust reporting features. Users appreciate its intuitive interface, which allows them to quickly navigate and manage employee schedules, time-off requests, and other workforce-related tasks. The software's automation capabilities have also been praised, as they streamline processes and free up time for more strategic initiatives. Additionally, Assembled's reporting features provide valuable insights into workforce performance and trends, enabling users to make data-driven decisions. Compared to similar products, Assembled is often seen as more user-friendly and affordable, while offering a comparable range of features. Its strengths lie in its intuitive design, time-saving automation, and comprehensive reporting capabilities. These factors are important because they enable users to optimize workforce management, improve efficiency, and gain actionable insights into their workforce. Assembled's ease of use is particularly valuable for organizations with limited technical resources or those looking for a solution that can be quickly implemented and adopted. Assembled is best suited for organizations looking for a user-friendly and comprehensive workforce management solution. Its intuitive interface, time-saving capabilities, and robust reporting features make it an ideal choice for businesses of all sizes, particularly those seeking to streamline their workforce management processes and improve efficiency.

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FAQ

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