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WorkForce Suite vs Oracle Workforce Management

Last Updated: November 25th, 2024

Our analysts compared WorkForce Suite vs Oracle Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros

Intuitive interface
Streamlined scheduling
Mobile accessibility
Automated reports
Cost-effective

Cons

Limited customization
Occasional bugs
Basic time tracking
Learning curve for complex features
Limited integrations

Oracle Workforce Management helps businesses manage their workforce efficiently through optimized scheduling, time tracking, and absence management. It's particularly suited for organizations with complex needs, geographically dispersed employees, or those seeking better labor law compliance. Benefits include improved visibility, reduced costs, increased engagement, and streamlined processes. Popular features are mobile access, self-service portal, and integration with other Oracle applications. User reviews praise its ease of use but some mention occasional glitches and limited functionalities compared to specialized solutions. Pricing starts with a base subscription and varies depending on several factors. Overall, Oracle Workforce Management is a powerful solution for businesses to optimize their workforce and improve operational efficiency.

Pros

Improved workforce visibility
Enhanced scheduling capabilities
Reduced labor costs
Improved employee engagement
Increased compliance

Cons

Complex implementation
High cost of ownership
Steep learning curve
Limited customization options
Integration challenges

$10/User, Monthly

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Tailored to your specific needs

$5/User, Monthly

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Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.

Improved workforce visibility: Gain real-time insights into employee activity, schedules, and performance.
Enhanced scheduling capabilities: Optimize schedules based on demand, skills, and employee preferences.
Reduced labor costs: Minimize overtime and understaffing through efficient scheduling and workforce planning.
Improved employee engagement: Empower employees with self-service tools and flexible work arrangements.
Increased compliance: Ensure adherence to labor laws and regulations with automated compliance features.
Streamlined payroll processes: Automate time and attendance tracking for accurate and timely payroll processing.
Enhanced workforce analytics: Gain valuable insights into workforce trends and make data-driven decisions.
Improved communication and collaboration: Facilitate communication between employees and managers through a centralized platform.
Reduced administrative burden: Automate manual tasks and free up time for strategic initiatives.
Increased agility and responsiveness: Adapt quickly to changing business needs with a flexible workforce management solution.

Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.

Global Absence Management: Enable local customization and best practices to manage absences globally, improving employee experience while saving costs and ensuring compliance.
Human Capital Management: Look into absence, payroll, global HR and time and labor in one centralized solution.
Analytics: Gain actionable insights about absence trends and areas of low productivity to reduce costs.
Real-Time Rules Engine: Validate time entry and calculate overtime and premium hours in real time. It can also be extended to use different data elements.
Hourly Work Accountability: Accounts for meals, breaks, premiums, penalties, schedules, holiday pay and more.
Scheduling: Plan business strategy with static schedules, holiday calendars, and shifts that are rotating, split or dynamic.
Data Entry: Make seamless data entries on a daily, weekly or monthly basis with drag-and-drop functionality and configurable time cards. Also, enter time or absence for a range of dates easily.
Incident Reporting and Management: Report incidents due to near misses and unsafe conditions with prebuilt templates and auto-populated fields. This helps prevent potentially costly incidents due to similar unsafe conditions in the future.
Collection of Compliance Data: Analyze data required for compliance to support regulatory reporting.
Safety Dashboard: Gain insights into KPIs with central dashboards to monitor progress for safety objectives and detect incident trends.
Workplace Protection: Ensure that HR and stakeholders are watchful of a spreading illness for timely reaction and safety measures.

Product Ranking

#1

among all
Workforce Management Software

#9

among all
Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WorkForce Suite

Oracle Workforce Management

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User Sentiment Summary

75%

of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

78%

of users recommend this product

Oracle Workforce Management has a 'good' User Satisfaction Rating of 78% when considering 689 user reviews from 5 recognized software review sites.

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4.1 (14)

4.1 (31)

3.4 (26)

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3.9 (46)

4.7 (18)

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4.2 (71)

1.5 (12)

3.9 (532)

Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.

Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.

Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.

Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.

Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.

Improved Visibility: Enables real-time insights into employee activity, schedules, and performance.

Optimized Scheduling: Creates efficient schedules based on demand, skills, and employee preferences.

Reduced Costs: Minimizes overtime and understaffing through efficient scheduling and workforce planning.

Empowered Employees: Provides self-service tools and flexible work arrangements, leading to increased engagement.

Simplified Compliance: Automates compliance tasks and ensures adherence to labor laws and regulations.

Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.

Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.

Complex Implementation: Some users find Oracle Workforce Management complex to implement and require extensive training.

Costly Ownership: The initial cost of purchasing and implementing Oracle Workforce Management can be high.

Learning Curve: The user interface can be complex and require significant training for users to become proficient.

Limited Customization: Some users find that Oracle Workforce Management lacks the flexibility to be customized to their specific needs.

Integration Challenges: Integrating Oracle Workforce Management with other systems can be complex and time-consuming.

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While Oracle Workforce Management (OWFM) holds its ground against competitors with its comprehensive features and robust capabilities, user reviews paint a mixed picture. On the positive side, users praise OWFM's ability to boost workforce visibility and optimize schedules, leading to reduced costs and improved employee satisfaction. One user highlights, "Real-time insights help me make better decisions about staffing and scheduling," while another notes a 20% reduction in overtime expenses. Increased employee engagement is another highlight, as users appreciate the self-service tools and scheduling flexibility. However, OWFM also faces criticism for its complexity. Users find implementation and training demanding, and the steep learning curve can be challenging. Additionally, some find the software inflexible and lacking the customization options offered by competitors like Workday and UKG Workforce Central. This can be a deal-breaker for organizations with unique needs. The cost of OWFM is another point of contention. Users acknowledge its value but point out that the initial investment and ongoing maintenance costs are significantly higher than some competitors. Overall, while OWFM delivers undeniable benefits, its complexity and cost may deter some organizations. Ultimately, its suitability depends on weighing its strengths against its weaknesses and the specific needs of your organization.

Screenshots

Top Alternatives in Workforce Management Software

ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

Related Categories

Call Center Workforce Management Software

Mobile Workforce Scheduling Software

Call Center Workforce Management Software

Mobile Workforce Scheduling Software

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Head-to-Head Comparison

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WorkForce Suite VS Humanity

WorkForce Suite VS Infor Workforce Management

WorkForce Suite VS Legion WFM

WorkForce Suite VS NICE Workforce Management

WorkForce Suite VS Oracle HCM Cloud

FAQ

How can I do a in-depth comparison of WorkForce Suite and Oracle Workforce Management? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

What are the top-rated propducts for Workforce Management Software? Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.

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