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WorkForce Suite vs SAP Workforce Management

Last Updated: November 25th, 2024

Our analysts compared WorkForce Suite vs SAP Workforce Management based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots

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Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros

Intuitive interface
Streamlined scheduling
Mobile accessibility
Automated reports
Cost-effective

Cons

Limited customization
Occasional bugs
Basic time tracking
Learning curve for complex features
Limited integrations

SAP SuccessFactors Workforce Planning is a people management solution that helps managers plan goals and ensure objectives alignment with the business strategy. It also helps improve efficiency and productivity across the workforce.

It combines strategic planning capabilities with headcount planning, enabling businesses to create a roadmap. Some of the core capabilities include forecasting, financial modeling, risk analysis, strategy bank and workforce planning.

$10/User, Monthly

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Tailored to your specific needs

$75.60/User, Monthly

Free Trial is available →

Get a free price quote

Tailored to your specific needs

Small

Medium

Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.

Award-Winning Support: SAP’s robust support network has won multiple awards and accolades, including a 2018 TSIA Star Award and recognition as one of “The Year’s 10 Best Web Support Sites” in 2018 from The Association of Support Professionals.
Financial Stability: Predict and compare future costs associated with what-if scenarios, plans for workforce growth and more to prepare budgets aligned with workforce objectives.
Strategic Planning: Prepare plans, budgets and more with risk analysis capabilities. Determine the cost of hiring efforts, developing talent and retaining employees.
Reach Goals: Create headcount plans, which can be broken into smaller sub-plans defined by department or cost to help guide businesses to their goal.
Proactive Hiring: Gain greater workforce insights with labor and budget forecasting to plan and prepare budgets for when teams need to expand.
Mobile Access: Cloud-based deployment allows users on-the-go access with a reliable internet connection.
Customization: Configure the system according to unique needs, rather than relying solely on native functionalities that may not be useful or relevant.

Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.

Forecasting: Create projections of future workforces to identify skill gaps across job functions and access insights into available supplies and resources.
Risk Analysis: Identify potential workforce obstacles and develop a plan to avoid them, eliminating issues before they arise.
Modeling: Multiple options to build models related to the workforce help facilitate strategic workforce planning. Includes what-if scenarios, headcount plans, cost models, impact models and more.
Strategy Bank: Pre-templated strategy plans help guide managers to create response protocols. Also provides insight into the potential cost of those plans.
Assignments: Define metrics for how to measure success, providing clear expectations to team members. Assign tasks and responsibilities to ensure that goals are met.
Headcount Planning: Facilitate budget alignment by creating headcount plans, editing them in real time and breaking them into sub-plans. Access insights into current workforce and hiring trends and build plans for scaling the workforce up or down.

Product Ranking

#1

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#4

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Workforce Management Software

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Analyst Rating Summary

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User Sentiment Summary

75%

of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

76%

of users recommend this product

SAP Workforce Management has a 'good' User Satisfaction Rating of 76% when considering 605 user reviews from 4 recognized software review sites.

4.1 (31)

3.7 (337)

4.7 (18)

3.9 (184)

n/a

4.1 (44)

1.5 (12)

3.6 (40)

Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.

Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.

Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.

Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.

Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.

Integration: More than 80% of users who mention third-party software note that the system supports seamless integration.

Features: It offers a robust set of features for talent management, leave and attendance tracking, according to over 85% of reviews on the topic.

Training: All users who mention this aspect observe that the training capabilities are a key benefit.

Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.

Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.

Learning Curve: Every review about setup and implementation reports that there’s a steep learning curve and the system takes some training to get used to.

Cost: The product is expensive for the outdated user interface it offers, according to all users mentioning this aspect.

Complexity: About 85% of users who mention functionality and navigation note that the product is complicated to work with.

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With a robust set of features and seamless integration with third-party solutions, SAP SuccessFactors Workforce Planning simplifies talent management, performance review and feedback system according to reviews. Users also appreciate the ability to leverage it for employee training and online courses. However, the overall user experience can be challenging due to an outdated UI and complex navigation, on top of a steep learning curve. Users also feel the cost isn’t justified, especially due to the tedious functionality. Overall, it can be a good choice for larger companies with employees who are well-versed to handle its complexities.

Screenshots

Top Alternatives in Workforce Management Software

ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

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Head-to-Head Comparison

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FAQ

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