WorkForce Suite vs SINC

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Our analysts compared WorkForce Suite vs SINC based on data from our 400+ point analysis of Workforce Management Software, user reviews and our own crowdsourced data from our free software selection platform.

WorkForce Suite Software Tool

Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros
  • Intuitive interface
  • Streamlined scheduling
  • Mobile accessibility
  • Automated reports
  • Cost-effective
Cons
  • Limited customization
  • Occasional bugs
  • Basic time tracking
  • Learning curve for complex features
  • Limited integrations
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SINC is a real-time labor management software that enables businesses to establish projects, schedule staff, assign tasks, track feedback and engage with on-site teams. Organizations can leverage their cost accounting capabilities to see gross payroll expenses, pay cycles, pricing codes and cost trends across multiple businesses.

It includes a project notes attribute that allows all workforce members to contribute text notes or photographs to team projects or individual tasks. Administrators may design built-in templates for recurring activities like site cleanup, assign pre-shift tasks, monitor pending or completed tasks, and use customized maps to track staff. Additionally, employees get automated push notifications.
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$10/User, Monthly
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Tailored to your specific needs
$24.99 Monthly
Get a free price quote
Tailored to your specific needs
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Mobile

Product Assistance

Documentation
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Live Online
Videos
Webinars
Documentation
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Videos
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Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
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24/7 Live Support

Product Insights

  • Reduce Labor Costs: Analytics and forecasting functionalities reduce labor costs and ensure that you’re not scheduling more employees than necessary to complete tasks.
  • Access On-the-Go: Access the system and utilize all features directly through any internet-connected device.
  • Integration: Integrate with a variety of other vendors, including SAP, Oracle, Benefitfocus and more.
  • Improve Communication: Enable employees to use self-service tools to view HR processes and communicate with managers.
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  • Enhance Workflows:  Leverage a project note attribute to facilitate a more seamless workflow. Enable employees to attach text notes and images to individual or team projects and facilitate better business outcomes. 
  • Go Mobile:  Access team scheduling, shift management and staff location tracking services anywhere from any device. 
  • Enable Integration:  Integrate with crucial industry vendors seamlessly, like MYOB, Gusto, XERO and CSI, to streamline payroll and HR processes. 
  • Automate Project Monitoring:  Automatically receive updates about task completion via an organized tracking tool. Monitor job-specific tasks and pinpoint work progress. 
  • Simplify Overtime Calculation:  Seamlessly track each employee’s overtime details and manage the workforce efficiently. 
  • Achieve Transparency: Get detailed information about employee schedules, shifts, task accomplishments and time-off requests. Merge with several other platforms to enhance workforce functioning. 
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  • Time and Attendance: Track and record data, ensure compliance with labor regulations, and automate and streamline payroll processes directly through the mobile app.
  • Scheduling: Allow employees to trade shifts and set preferences for their work schedule, and enable managers to review and approve shift changes before they go into effect.
  • Forecasting: Use accurate labor forecasts to create fair, flexible schedules that enhance employee experiences and reduce burnout. Minimize overstaffing and understaffing to ensure maximum productivity, and prevent errors and unnecessary overtime.
  • Absence Compliance Tracker: Comply with industry regulations such as FMLA, plan realistic schedules for employees returning to work and track general leave hours.
  • Analytics: Create custom reports and dashboards specific to your business needs to get a clear picture of how your team is performing. Enable notifications that alert you to important issues like unexpected overtime, urgent scheduling needs or policy violations. Use the drag-and-drop interface to generate data-driven reports in Excel, PDF and HTML formats.
  • Task Management: Ensure your employees have the right information, are updated, and are focused on the right tasks. Store all team files and materials in one place and create custom workflows to ensure tasks are assigned and completed by the right people.
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  • Scheduling: Produce employee schedules by incorporating automated regulations. Assign employees to particular jobs from any device. 
  • Reports: Deliver job reports useful for employee performance, future business strategies and operations. 
  • Analytics: Gain complete insight into metrics like hours worked, productivity, time-off details via in-depth information and tabular datasets. Understand employee performance and business units better with comprehensive data. 
  • Tracking: Monitor time spent on tasks to offer compliant scheduling. Generate projections based on hours worked. 
  • Live Staff Location: View an employee’s current location directly from any device through a sophisticated location tracking tool. 
  • Generate Payroll Data: Supply real-time, detailed payroll data to evaluate job costs and pay periods and estimate gross payroll values. 
  • OSHA Safety Signs: Meet safety requirements and protect staff from job-related safety or health hazards with a free DIY safety system toolkit to maintain OSHA compliance. Review laws to combat loopholes in workplace safety compliances. 
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Product Ranking

#1

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Workforce Management Software

#58

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Workforce Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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AI-based Capabilities Dashboard And Reporting Employee Engagement And Collaboration Employee Scheduling Leave And Absence Management Mobile Capabilities Platform Capabilities And Compliances Time And Attendance Management Workforce Planning And Management 57 82 45 66 75 100 70 68 71 0 25 50 75 100
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User Sentiment Summary

Good User Sentiment 61 reviews
Excellent User Sentiment 210 reviews
75%
of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

96%
of users recommend this product

SINC has a 'excellent' User Satisfaction Rating of 96% when considering 210 user reviews from 2 recognized software review sites.

4.1 (31)
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4.8 (105)
4.7 (18)
4.8 (105)
1.5 (12)
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Awards

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SINC stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.
Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.
Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.
Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.
Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.
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Centralized Hub: Streamlines workforce management by consolidating scheduling, time tracking, and communication tools into one platform, eliminating the need to juggle multiple systems.
Automated Scheduling: Simplifies the scheduling process by automating shift assignments based on employee availability, skills, and labor regulations, reducing manual effort and potential errors.
Real-Time Visibility: Provides real-time insights into labor costs, employee performance, and schedule adherence, enabling data-driven decision-making and proactive adjustments.
Employee Empowerment: Empowers employees with self-service tools to manage their schedules, swap shifts, and request time off, fostering greater autonomy and engagement.
Compliance Assurance: Helps ensure compliance with labor laws and regulations by automating time tracking, break management, and overtime calculations, mitigating legal risks.
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Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.
Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.
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Limited Functionality: SINC lacks some core features that are essential for many businesses, such as the ability to track employee time off, manage schedules, and generate reports. This can make it difficult to get a complete picture of employee productivity and can lead to compliance issues.
Usability Issues: Some users find the SINC interface to be clunky and difficult to use. This can lead to frustration and can make it difficult to get the most out of the software. The mobile app also has limitations, making it challenging for employees to access information or complete tasks on the go.
Customer Support: There have been reports of slow or unhelpful customer support from SINC. This can be a major problem for businesses that rely on the software to manage their workforce.
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Let's sync up on what users are saying about SINC. SINC receives praise for its user-friendly interface and intuitive design, making it easy for employees to clock in and out, request time off, and view their schedules. Its scheduling features are also a hit, allowing managers to create and modify schedules with ease, ensuring proper staff coverage. The mobile app is particularly popular, providing employees with convenient access to their schedules and time-off requests. However, some users report occasional glitches and syncing issues with the mobile app, as well as limitations in reporting and analytics capabilities. Compared to competitors like Deputy and When I Work, SINC stands out for its affordability and ease of use, making it a great option for small and medium-sized businesses. Its scheduling features are on par with competitors, but its reporting and analytics capabilities may not be as robust. SINC appears to be best suited for small to medium-sized businesses in industries such as retail, hospitality, and healthcare that require basic workforce management functionalities like scheduling and time tracking. Larger businesses or those with more complex needs may require a more comprehensive solution.

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