Top WorkForce Suite Alternatives & Competitors For 2024

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Looking for alternatives to WorkForce Suite? Many users crave user-friendly and feature-rich solutions for tasks like Employee Scheduling, Mobile Capabilities, and Leave and Absence Management. Leveraging crowdsourced data from over 1,000 real Workforce Management Software selection projects based on 400+ capabilities, we present a comparison of WorkForce Suite to leading industry alternatives like Infor Workforce Management, Replicon, Synerion, and Skedulo.

WorkForce Suite Software Tool
Replicon Software Tool
Skedulo Software Tool

Product Basics

Workforce Suite, formerly known as EmpCenter, is a full-service suite from Workforce Software that provides a variety of HR software to meet the needs of businesses of all sizes.

Features such as time and attendance, labor scheduling and labor analytics help streamline HR processes and facilitate interactions between managers and employees. Managers can collect, track and analyze data to recognize trends within the company and improve existing business practices.

Many users appreciate its user-friendly interface and employee engagement features, while some feel that it offers limited customization options. For pricing information, contact the vendor.

Pros
  • Intuitive interface
  • Streamlined scheduling
  • Mobile accessibility
  • Automated reports
  • Cost-effective
Cons
  • Limited customization
  • Occasional bugs
  • Basic time tracking
  • Learning curve for complex features
  • Limited integrations
read more...
Infor CloudSuite Workforce Management is a cloud-based labor management software designed to meet the needs of businesses of all sizes. It helps businesses ensure regulatory and legislative compliance, reduce labor costs and boost employee performance.

It facilitates time and attendance tracking, schedule building and provides managers with insights into overall business performance. Managers can leverage the software to optimize core HR processes and manage all team members, conveniently through a single interface.

Pros
  • Automated scheduling
  • Cost & labor control
  • Time & attendance
  • Compliance & audit
  • Mobile accessibility
Cons
  • Complex UI/UX
  • Limited reporting
  • Integration challenges
  • Costly customization
  • Steep learning curve
read more...
Replicon is a workforce management and time tracking software built for capturing employee work data across various applications and platforms. It automatically logs activity within specific tools like Slack, Jira, and Zoom, then compiles pre-filled timesheets for team members to review and submit. This automation reduces manual time entry, improving data accuracy and saving administrative time. Its features cater to businesses of all sizes, with functionalities like project budgeting, invoicing, and expense management. Team leaders can leverage insights gleaned from time data to optimize resource allocation, track project progress, and boost overall productivity. While user experiences vary, reviewers often praise Replicon's comprehensive approach to time tracking, its ability to adapt to diverse workflows, and its user-friendly interface. However, some mention a learning curve for advanced features and occasional technical hiccups. Pricing starts at a per-user monthly fee, but the exact cost depends on the chosen features and plan tier. Organizations with larger teams or complex needs might require higher-priced plans. Ultimately, Replicon shines for businesses seeking an automated, data-driven solution to time tracking and workforce management, especially those juggling multiple applications and projects.

Pros
  • Easy time entry
  • Robust reporting
  • Customizable features
  • Mobile app access
  • Integrations with other tools
Cons
  • Steeper learning curve
  • Occasional glitches
  • Limited customization options
  • Can be expensive for large teams
  • Customer support can be slow
read more...
Synerion streamlines workforce management through automated scheduling, time tracking, and employee self-service tools. Ideal for mid-sized to large organizations across various industries, it simplifies operations, reduces costs, and boosts employee engagement. Popular features include mobile time clock access, real-time data insights, and advanced forecasting for optimal staffing. User reviews praise its intuitive interface, customization options, and seamless integration with payroll systems. Pricing varies based on modules chosen and number of users, typically falling within a mid-range bracket with per-user, monthly subscription fees. Compared to similar products, Synerion emphasizes user-friendliness and flexibility, making it a strong contender for businesses seeking a comprehensive and adaptable workforce management solution.

Pros
  • User-friendly interface
  • Comprehensive features
  • Flexible customization
  • Seamless integrations
  • Mobile accessibility
Cons
  • Some setup complexity
  • Occasional reporting glitches
  • Limited native analytics
  • Cost for advanced modules
  • Training for complex features
read more...
Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency.

It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
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Mobile

Product Assistance

Documentation
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FAQ
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Knowledge Base
24/7 Live Support
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Product Ranking

#1

among all
Workforce Management Software

#15

among all
Workforce Management Software

#46

among all
Workforce Management Software

#7

among all
Workforce Management Software

#17

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

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83
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63
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100
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88
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Mobile Capabilities
Dashboard and Reporting
Leave and Absence Management
Employee Scheduling
Platform Capabilities and Compliances
Time and Attendance Management
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
Dashboard and Reporting
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

WorkForce Suite
Infor Workforce Management
Replicon
Synerion
Skedulo
+ Add Product + Add Product
AI-based Capabilities Dashboard and Reporting Employee Engagement and Collaboration Employee Scheduling Leave and Absence Management Mobile Capabilities Platform Capabilities and Compliances Time and Attendance Management Workforce Planning and Management 57 82 45 66 75 100 70 68 71 63 100 27 92 100 68 87 85 85 0 88 0 79 75 64 50 62 57 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Good User Sentiment 61 reviews
Great User Sentiment 25 reviews
Great User Sentiment 1067 reviews
Excellent User Sentiment 122 reviews
Great User Sentiment 9 reviews
75%
of users recommend this product

WorkForce Suite has a 'good' User Satisfaction Rating of 75% when considering 61 user reviews from 3 recognized software review sites.

80%
of users recommend this product

Infor Workforce Management has a 'great' User Satisfaction Rating of 80% when considering 25 user reviews from 3 recognized software review sites.

88%
of users recommend this product

Replicon has a 'great' User Satisfaction Rating of 88% when considering 1067 user reviews from 5 recognized software review sites.

96%
of users recommend this product

Synerion has a 'excellent' User Satisfaction Rating of 96% when considering 122 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Skedulo has a 'great' User Satisfaction Rating of 89% when considering 9 user reviews from 1 recognized software review sites.

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4.6 (12)
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4.1 (31)
3.7 (14)
4.2 (522)
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4.82 (61)
4.44 (9)
4.7 (18)
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5.0 (2)
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4.1 (2)
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Awards

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Dashboard and Reporting Award
Leave and Absence Management Award
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User Favorite Award
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Synopsis of User Ratings and Reviews

Time and Attendance Tracking: Capture time and pay data to accurately track employee hours and wages. This helps reduce errors and ensure compliance with labor laws.
Employee Scheduling: Easily schedule and manage employee shifts to ensure that the right labor mix is available at the right time and cost.
Absence Management: Manage absences and leaves to comply with regional labor laws and reporting requirements.
Compliance: Navigate complex labor requirements and mitigate risks with advanced compliance features, such as automated right-to-work document verifications.
Integrations: Integrate with several third-party apps to eliminate manual data entry and reduce errors, and ensure a smooth flow of information across different platforms.
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Accurate Scheduling: Reduces over/understaffing, optimizes labor costs, improves service levels, and minimizes scheduling conflicts.
Compliance & Audit Ease: Automates adherence to labor laws and union contracts, minimizing penalties and simplifying audits.
Improved Visibility & Control: Real-time data and insights on staffing levels, attendance, and performance empower informed decision-making.
Enhanced Employee Engagement: Mobile app facilitates shift swaps, time-off requests, and communication, boosting morale and flexibility.
Scalability & Integration: Adapts to growing businesses and integrates with existing HR, payroll, and other systems.
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Management: The report feature has helped users manage workflows and employee accountability, as noted by over 98% of users who mention management.
Easy to Use: Around 95% of users who refer to ease of use state that the system’s user-friendly interface and intuitive options make it easy to use and manage.
Customer Support: Support offers fast and comprehensive solutions, as noted by 98% of reviewers who specify customer service.
Value for Money: Over 92% of reviewers said that the software is cost-effective.
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Intuitive: All the users who mention this aspect observe that intuitive capabilities are a key benefit of the product.
User-Friendly: More than 90% of user feedback on this element reports that the product offers a navigable and user-friendly interface.
Scheduling: A robust suite of features supports effective scheduling, according to 75% of users who mention this feature.
Customer Service: All reviews that discuss this aspect suggest that customer service is quick and responsive when it comes to issue resolution.
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Scheduling Flexibility: Skedulo allows for the creation of highly customized schedules that cater to specific business requirements, including complex shift patterns and recurring appointments.
Mobile Accessibility: The mobile app empowers both schedulers and mobile workers with real-time access to schedules, job details, and communication tools, enhancing coordination and responsiveness.
Integrations: Skedulo integrates seamlessly with various third-party applications, such as payroll and CRM systems, streamlining data flow and reducing manual data entry.
Reporting and Analytics: Comprehensive reporting tools provide insights into key metrics like job completion rates and travel times, enabling data-driven decision-making and performance optimization.
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Potential Costs: Implementing the software involves an initial investment, including customization and training. Ensuring the system is adequately supported and maintained requires ongoing expenditure.
Difficult to Use: Some solutions can be challenging to use, especially for schedule adjustments and delegating duties, which often require administrator intervention. Data export and import processes can also be complex, with the need to export data from the system and then import it into the payroll system, without direct integration.
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Complex Interface & Learning Curve: Users often find the UI outdated and navigation unintuitive, requiring significant training and potential resistance to adoption.
Limited Reporting Flexibility: Built-in reports may lack customization options for deeper analysis, necessitating manual data manipulation for granular insights.
Integration Challenges: Integrating with third-party systems, especially legacy ones, can be complex and costly, demanding careful planning and vendor expertise.
Pricey Customization: Tailoring the system to unique business rules or complex scheduling scenarios can involve expensive professional services and extended implementation timelines.
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Report Customization: Nearly 64% of users who mentioned report customization said it is complex, and the system could add a few more customization features.
Integrations: Software integrations are limited, as observed by 88% of reviewers who specify integration.
Mobile Application: Around 55% of users note that its mobile application can be slow or glitchy at times.
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Steeper learning curve: Users report a less intuitive interface and a need for dedicated training to master its features.
Limited mobile app: Key functions like timesheet approvals and shift swapping are missing from the mobile app, restricting on-the-go productivity.
Reporting customization: Creating tailored reports can be challenging due to restrictions in report design and data filtering options.
Customer support responsiveness: Users cite varying response times and occasional delays in resolving technical issues.
Integration challenges: Some users have encountered difficulties integrating Synerion with specific payroll systems or HR platforms, leading to data inconsistencies.
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Costly Investment: Skedulo's pricing structure might present a significant financial challenge for some businesses, especially smaller ones or those with tighter budgets.
Complexity: The platform's extensive features and functionalities can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
Usability Challenges: Some users find Skedulo's interface less intuitive compared to other workforce management solutions, potentially impacting user adoption and efficiency.
Feature Limitations: While Skedulo offers a comprehensive set of features, it may not encompass all the specific functionalities required by certain businesses or industries, potentially necessitating integrations or workarounds.
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User reviews of Infor Workforce Management paint a mixed picture. Praise often centers around its powerful features and ability to automate complex tasks. One user gushes: "Infor WFM saved us countless hours in scheduling and reduced overtime by 15%. It's a game-changer for managing our large retail workforce." However, the same reviewer cautions about the learning curve: "It's not the most user-friendly system, and training is crucial." This sentiment echoes throughout reviews. Users love the granular control over scheduling rules and compliance features, finding it superior to "basic competitors like Kronos." But the complexity often comes at a cost. Frustrations arise with "outdated UI" and "reports that feel rigid and limited." One healthcare administrator compares it to "juggling spreadsheets" for deeper analysis. Another pain point is integration. While praised for pre-built connectors, some warn against "integration nightmares" with older systems. This can be a dealbreaker for businesses heavily reliant on legacy software. Despite these drawbacks, many users credit Infor WFM with significant ROI. The automation, compliance tools, and mobile employee app are seen as key differentiators. One manufacturer sums it up: "Sure, it's not perfect, but the cost savings and improved efficiency outweigh the learning curve. We're finally in control of our workforce." Overall, Infor Workforce Management seems to be a powerful but demanding tool. For organizations willing to invest the time and effort to master its complexities, it can be a game-changer. However, businesses with simpler needs or limited resources might find lighter-weight alternatives more suitable.

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Replicon’s suite lets users track employee work hours with convenient clocking in/out features, efficiently manage projects and tasks, automate payroll management and leverage real-time insights through comprehensive reporting. This has also helped employees monitor time-off requests and availability. The service support team provides prompt and professional solutions with follow-ups. Reviewers state that the system has limited integrations with other software. Users also mentioned that the system could include a few more customization features. However, its powerful reporting tool supports easy customization for unique business needs.

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With an interface that is easy to implement, understand and navigate, Synerion automates and streamlines all major workforce management processes, according to user feedback. The product also offers a suite of efficient features for workforce scheduling and reporting to maintain control on labor costs while improving efficiency. Reviews also suggest that all other features offered are intuitive, and on the rare occasions that glitches occur, the customer service team is responsive and well-versed to tackle most issues. Without any notable cons to speak of, the product can be a great pick for companies looking to automate and enhance their workforce management capabilities.

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Skedulo has garnered a reputation as a user-friendly and adaptable workforce management solution that caters to businesses of all sizes. Users frequently highlight its intuitive interface and ability to streamline scheduling, time tracking, and reporting processes, ultimately saving businesses valuable time and resources. The software's flexibility allows it to accommodate diverse workforce structures and industry-specific requirements, making it a versatile tool for various organizations. However, some users have expressed concerns regarding Skedulo's pricing structure and its limitations in integrating with other systems. These drawbacks could potentially impact its suitability for businesses with budget constraints or those heavily reliant on interconnected software ecosystems. When compared to alternatives like Connecteam and ADP Workforce Now, Skedulo stands out with its robust features for managing mobile workforces, particularly in industries such as field service and healthcare. Its mobile app empowers deskless workers to access schedules, communicate with colleagues, and complete tasks efficiently. While Skedulo excels in mobile workforce management, Connecteam offers a more comprehensive suite of tools for employee engagement and communication, making it a suitable choice for businesses prioritizing those aspects. ADP Workforce Now, on the other hand, provides a broader range of HR and payroll functionalities, catering to larger enterprises with complex human capital management needs. In conclusion, Skedulo is best suited for businesses with significant mobile or deskless workforces that require a dedicated solution for scheduling, dispatching, and supporting their employees in the field. Its ease of use, flexibility, and mobile-centric features make it an invaluable tool for optimizing workforce productivity and enhancing customer service in industries where mobility is paramount. However, businesses should carefully evaluate their budget and integration requirements before committing to Skedulo, as its pricing and limited integration capabilities may pose challenges for some organizations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and updates before making a decision.

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Top Alternatives in Workforce Management Software


ADP Workforce Now

Agendrix

Calabrio

Connecteam

Dayforce

Deputy

Humanity

Infor Workforce Management

Legion WFM

NICE Workforce Management

Oracle HCM Cloud

Quinyx

SuccessFactors

Synerion

Unifocus

Verint Workforce Management

Workcloud Workforce Optimization

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