Top Worksuite Alternatives & Competitors For 2024

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Looking for alternatives to Worksuite? Many users crave user-friendly and feature-rich solutions for tasks like Employee Scheduling, Mobile Capabilities, and Leave and Absence Management. Leveraging crowdsourced data from over 1,000 real Workforce Management Software selection projects based on 400+ capabilities, we present a comparison of Worksuite to leading industry alternatives like JDA Workforce Management, Skedulo, NOVAtime, and UKG Dimensions.

JDA Workforce Management Software Tool
Skedulo Software Tool
NOVAtime Software Tool
UKG Dimensions Software Tool

Product Basics

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Worksuite (formerly Shortlist.co) is a cloud-based software that allows businesses to find, onboard, delegate, assess and finance external employees, including freelancers and network operators, from all over the world. It offers an end-to-end life cycle service with a UI that streamlines the management of external workers. Performance tracking, vendor management, project assignments, freelancer tracking, workforce intelligence, service procurement and payments automation are just a few of its attributes.

It provides a robust tool for customizing, optimizing and automating onboarding while tracking contractors, candidates and prospects. It manages and controls resources in real time, depending on employee availability, talent and task status. Also, it aids in payment process automation by providing tax return, invoice handling and reporting attributes.
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JDA Workforce Management (now called Blue Yonder) helps users to strategically plan how to best utilize team members based on their strengths and weaknesses. It's able to assist with labor planning, budgeting, scheduling and task management along with a variety of other vital tasks.

The WFM system comes fully equipped with mobile capabilities that benefit the entire team. Individual employees are able to utilize mobile tools that will help increase their work productivity and help them to provide a better customer experience.
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Skedulo Deskless Productivity Cloud is designed to help manage workers, whether they are based at a single, fixed site or are mobile. It streamlines scheduling, performance evaluations and other similar tasks to provide insights into productivity and improve efficiency.

It fosters communication between team members at every level, helping to ensure that employees and managers are always aware of changes. By automating and streamlining essential tasks, the software increases productivity and efficiency as well as fosters a positive environment for both workers and business clients.
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NOVAtime (acquired by UKG) is a full-service workforce management software designed to automate core human resources tasks. Suitable for businesses of all sizes, it comprises multiple functionalities that work together to meet a variety of needs. Each of these functionalities can also act as stand-alone options for businesses in search of more targeted task automation without the need for integrative capabilities.
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UKG Dimensions has been merged with the UKG Pro suite and is no longer available. Visit our UKG Pro page for an in-depth breakdown of what the product offers.

Previously, UKG Dimensions helped automate and streamline important processes like scheduling, payroll, compensation management and timekeeping. Integration, a mobile app and artificial intelligence support streamlined operations. Reports, data collection, talent acquisition and performance management were some of the core features offered in the product prior to it being absorbed into UKG Pro. Specialized capabilities included task management, gaming and SMS ShiftFill.
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Product Assistance

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Product Ranking

#61

among all
Workforce Management Software

#8

among all
Workforce Management Software

#17

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Workforce Management Software

#13

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#173

among all
Workforce Management Software

Find out who the leaders are

Analyst Rating Summary

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AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility
AI-based Capabilities
Dashboard and Reporting
Employee Engagement and Collaboration
Employee Scheduling
Integrations and Extensibility

User Sentiment Summary

Excellent User Sentiment 53 reviews
Good User Sentiment 26 reviews
Great User Sentiment 9 reviews
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Great User Sentiment 238 reviews
90%
of users recommend this product

Worksuite has a 'excellent' User Satisfaction Rating of 90% when considering 53 user reviews from 1 recognized software review sites.

78%
of users recommend this product

JDA Workforce Management has a 'good' User Satisfaction Rating of 78% when considering 26 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Skedulo has a 'great' User Satisfaction Rating of 89% when considering 9 user reviews from 1 recognized software review sites.

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80%
of users recommend this product

UKG Dimensions has a 'great' User Satisfaction Rating of 80% when considering 238 user reviews from 4 recognized software review sites.

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4.3 (2)
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3.9 (147)
4.51 (53)
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4.44 (9)
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4.0 (35)
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Awards

User Favorite Award
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Synopsis of User Ratings and Reviews

Scheduling Flexibility: Easily create and manage employee schedules with drag-and-drop functionality, accommodating shift swaps and time-off requests.
Labor Cost Control: Track labor costs in real-time, compare scheduled versus actual hours, and receive alerts for potential overtime to optimize staffing and prevent unnecessary expenses.
Compliance Assurance: Ensure adherence to labor laws and regulations with built-in compliance features, including break management and overtime calculations, minimizing compliance risks.
Employee Engagement: Empower employees with self-service options to view schedules, request time off, and swap shifts, fostering a sense of ownership and control over their work-life balance.
Communication Streamlining: Communicate schedule updates and important announcements directly to employees through the platform, keeping everyone informed and reducing miscommunication.
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Automated Scheduling: JDA Workforce Management excels in automating scheduling processes, factoring in demand forecasts, employee preferences, and regulatory requirements to create optimized schedules.
Demand Forecasting: The software provides robust forecasting capabilities, enabling businesses to anticipate staffing needs based on historical data, trends, and predicted demand fluctuations.
Integration with HR and Payroll: JDA Workforce Management seamlessly integrates with existing HR and payroll systems, streamlining processes such as time tracking, leave management, and payroll processing.
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Scheduling Flexibility: Skedulo allows for the creation of highly customized schedules that cater to specific business requirements, including complex shift patterns and recurring appointments.
Mobile Accessibility: The mobile app empowers both schedulers and mobile workers with real-time access to schedules, job details, and communication tools, enhancing coordination and responsiveness.
Integrations: Skedulo integrates seamlessly with various third-party applications, such as payroll and CRM systems, streamlining data flow and reducing manual data entry.
Reporting and Analytics: Comprehensive reporting tools provide insights into key metrics like job completion rates and travel times, enabling data-driven decision-making and performance optimization.
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Feature Rich: NOVAtime stands out for its comprehensive suite of features, encompassing robust functionalities for time tracking, employee scheduling, and seamless payroll integration.
User Friendly: Many users praise NOVAtime for its user-friendly design, making it easy to navigate and utilize its features effectively.
Flexible: NOVAtime is lauded for its adaptability to accommodate intricate workforce management demands, catering to businesses with diverse operational complexities.
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Streamlined Scheduling: Reduces conflicts, minimizes overtime, accommodates preferences.
Accurate Time Tracking: Automates calculations, ensures compliance, cuts manual effort.
Simplified Absence Management: Proactive staffing based on leave trends, tracks requests.
Enhanced Compliance: Automates adherence to labor laws, reduces legal risks.
Empowered Employees: Self-service options for schedules, time off, communication.
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Limited Customization: Worksuite's scheduling features may not be flexible enough to accommodate the complex staffing needs of some businesses, especially those with variable shift patterns or unique labor regulations.
Mobile App Functionality: The mobile app has received some criticism for occasional glitches and a lack of certain features available on the desktop version, which can hinder on-the-go workforce management.
Integrations: While Worksuite offers integrations with some payroll and HR systems, it may not have a comprehensive selection compared to other workforce management solutions, potentially requiring manual data transfer for certain businesses.
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Integration Issues: Some users have reported difficulties integrating JDA Workforce Management with other essential business systems, such as HRIS and payroll software. This lack of seamless integration can lead to data silos and manual workarounds.
Complex Configuration: Setting up and configuring JDA Workforce Management can be a complex and time-consuming process, often requiring significant IT involvement. This can present challenges for businesses without dedicated IT resources.
Steep Learning Curve: The software's user interface and navigation can be challenging to learn for new users. Businesses may need to invest in additional training and support to ensure their staff can effectively use the system.
Reporting Limitations: Some users have expressed dissatisfaction with the reporting capabilities of JDA Workforce Management, citing difficulties in extracting specific data or customizing reports to meet their unique business needs.
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Costly Investment: Skedulo's pricing structure might present a significant financial challenge for some businesses, especially smaller ones or those with tighter budgets.
Complexity: The platform's extensive features and functionalities can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.
Usability Challenges: Some users find Skedulo's interface less intuitive compared to other workforce management solutions, potentially impacting user adoption and efficiency.
Feature Limitations: While Skedulo offers a comprehensive set of features, it may not encompass all the specific functionalities required by certain businesses or industries, potentially necessitating integrations or workarounds.
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Customer Support Concerns: Users have reported experiencing delays or unhelpful interactions with the customer support team, which may pose challenges when assistance is needed urgently.
Occasional Technical Issues: While generally considered reliable, there have been instances of technical glitches or errors reported by some users, potentially causing temporary disruptions to workforce management processes.
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Steep Learning Curve: Initial setup and training can be complex.
Occasional Glitches: Minor bugs and technical issues reported.
Limited Customization: Some users desire more flexibility in features.
Costly: Subscription fees can be high for larger organizations.
Performance Slowdown: Potential lag in response times with large datasets.
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Worksuite generally receives positive feedback, with users highlighting its scheduling and time tracking features as major strengths. The platform's ability to streamline employee scheduling, track work hours, and manage payroll efficiently is a significant draw for businesses. Users appreciate the intuitive interface and comprehensive reporting tools, which provide valuable insights into workforce productivity and labor costs. However, some users note that Worksuite's mobile app functionality could be improved, particularly in terms of its user interface and feature set. In comparison to competitors like Deputy and When I Work, Worksuite is often praised for its affordability and ease of use, making it a suitable choice for small and medium-sized businesses. While it may not offer the same level of advanced features as some of its pricier counterparts, Worksuite's core functionalities effectively address the essential workforce management needs of many organizations. Overall, Worksuite appears to be a good fit for businesses seeking a user-friendly and cost-effective solution for managing their workforce. Its scheduling, time tracking, and payroll features are well-regarded, and its intuitive interface makes it accessible to users with varying levels of technical expertise. However, businesses with complex workforce management requirements or those that prioritize mobile app functionality may want to explore alternative options.

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User reviews from the past year present a mixed bag. On the upside, JDA Workforce Management consistently earns praise for its robust reporting features, which streamline HR tasks, especially for larger teams. Users also appreciate the software's ability to optimize schedules based on projected demand, ensuring that businesses have the right people in the right place at the right time. However, a recurring pain point is the lack of seamless integration with other business systems, such as HRIS and payroll software, creating a significant hurdle for companies reliant on interconnected workflows. This integration hiccup, coupled with reports of a complex implementation process, makes JDA Workforce Management better suited for larger enterprises with dedicated IT resources. Smaller businesses, especially those seeking plug-and-play solutions, might find the software's complexity and potential integration roadblocks to be dealbreakers.

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Skedulo has garnered a reputation as a user-friendly and adaptable workforce management solution that caters to businesses of all sizes. Users frequently highlight its intuitive interface and ability to streamline scheduling, time tracking, and reporting processes, ultimately saving businesses valuable time and resources. The software's flexibility allows it to accommodate diverse workforce structures and industry-specific requirements, making it a versatile tool for various organizations. However, some users have expressed concerns regarding Skedulo's pricing structure and its limitations in integrating with other systems. These drawbacks could potentially impact its suitability for businesses with budget constraints or those heavily reliant on interconnected software ecosystems. When compared to alternatives like Connecteam and ADP Workforce Now, Skedulo stands out with its robust features for managing mobile workforces, particularly in industries such as field service and healthcare. Its mobile app empowers deskless workers to access schedules, communicate with colleagues, and complete tasks efficiently. While Skedulo excels in mobile workforce management, Connecteam offers a more comprehensive suite of tools for employee engagement and communication, making it a suitable choice for businesses prioritizing those aspects. ADP Workforce Now, on the other hand, provides a broader range of HR and payroll functionalities, catering to larger enterprises with complex human capital management needs. In conclusion, Skedulo is best suited for businesses with significant mobile or deskless workforces that require a dedicated solution for scheduling, dispatching, and supporting their employees in the field. Its ease of use, flexibility, and mobile-centric features make it an invaluable tool for optimizing workforce productivity and enhancing customer service in industries where mobility is paramount. However, businesses should carefully evaluate their budget and integration requirements before committing to Skedulo, as its pricing and limited integration capabilities may pose challenges for some organizations. Keep in mind that the software landscape is constantly evolving, so it's always a good idea to check for the latest information and updates before making a decision.

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Was NOVAtime "ahead of its time" when it came to workforce management? NOVAtime (acquired by UKG) generally receives positive reviews for its comprehensive features and ease of use. Users praise its robust time tracking, scheduling, and seamless payroll integration capabilities, highlighting its flexibility and customization options that cater to diverse business needs. For instance, NOVAtime offers specialized modules for different industries, such as healthcare and manufacturing, ensuring it caters to specific requirements. However, some users have reported occasional hiccups with customer support and the initial setup process, which they found to be somewhat complex. Think of it like assembling a piece of furniture - all the parts are there, but putting it together might require some effort. Despite these minor drawbacks, NOVAtime is widely regarded as a reliable and efficient tool for workforce management, especially well-suited for medium to large-sized organizations due to its scalability and comprehensive features that can handle the demands of larger workforces.

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UKG Dimensions' user reviews paint a contrasting picture, balancing praise for its powerful features and user-friendly interface with frustration towards its learning curve and occasional glitches. Fans love its impact on streamlining workflows. One reviewer beams, "Scheduling nightmares vanished with UKG Dimensions! It handles preferences, minimizes overtime, and saves us endless hours compared to ADP Workforce Now." Another appreciates its time tracking, stating, "Automated calculations and compliance features in UKG Dimensions shielded us from payroll errors and fines we faced with Kronos." However, the initial learning curve can be daunting. A user laments, "Getting started with UKG Dimensions felt overwhelming, and training could be more comprehensive compared to Kronos." Minor technical issues also pop up, like one user who shares, "The UKG Dimensions mobile app had a few bugs, but their support team addressed them quickly, unlike ADP's slow response times." In terms of user experience, some find UKG Dimensions more intuitive and pleasant to use compared to competitors. A user who switched from ADP says, "UKG Dimensions is much easier to navigate and feels less clunky than ADP." However, others criticize its limited customization options, with a user mentioning, "Kronos offers more flexibility in tailoring features to our specific needs, which UKG Dimensions lacks." Cost is a recurring theme. While many acknowledge the value for money, some find it expensive, especially for larger organizations. A user acknowledges, "UKG Dimensions is powerful, but the subscription fees can be hefty compared to ADP's more budget-friendly options." Overall, UKG Dimensions receives positive feedback for its functionality and usability, but potential users should be prepared for the learning curve and higher cost. Comparing with competitors is wise if seeking high customization or a budget-friendly option. Ultimately, the choice hinges on individual needs and priorities.

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