QuickBooks Online vs Bench

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Our analysts compared QuickBooks Online vs Bench based on data from our 400+ point analysis of Accounting Software, user reviews and our own crowdsourced data from our free software selection platform.

Bench Software Tool

Product Basics

QuickBooks Online is a cloud-based accounting software designed for small and medium-sized businesses. It simplifies bookkeeping tasks like tracking income and expenses, managing invoices and payments, and generating financial reports. Its user-friendly interface and mobile accessibility make it ideal for entrepreneurs and non-accountants. Key benefits include automated data entry, real-time financial insights, and seamless collaboration with other online tools. Popular features include inventory management, payroll integration, and tax preparation assistance. Compared to similar products, QuickBooks Online shines in ease of use and scalability, offering tiered plans with varying features and pricing. Costs typically range from monthly subscriptions based on the number of users to additional fees for payroll and advanced features.

Pros
  • Easy to use
  • Mobile access
  • Automated tasks
  • Scalable plans
  • Integrates well
Cons
  • Limited customization
  • Costly add-ons
  • Customer support
  • Reporting restrictions
  • Learning curve
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Bench automates bookkeeping and provides financial assistance to small business owners. It automatically connects all transaction data from the business accounts each month. Users can take advantage of the subscription to cloud-based modules and or in-house professional consultants. Access it through the iPhone app to track cash flow and financial health with income statements, intuitive expense reports and more.
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$25 Monthly
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Tailored to your specific needs
$249 Monthly
Get a free price quote
Tailored to your specific needs
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Android
Chromebook
Windows
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Mobile

Product Assistance

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Live Online
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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Streamline Processes: Input, revise and deliver numerous invoices, expenses, checks and bills in just a few clicks with the batch invoicing module. Users may also cut and paste invoices and data from Excel into QuickBooks. 
  • Establish Permissions: Govern who may or may not review sensitive data as well as adjust custom permissions for deposits, sales, transactions and expense reports among other things with the user permissions functionality.  
  • Diminish Errors: Alleviate hazards, modify reminders and triggers, save time and initiate prompt reminders to obtain greater cash flows with the workflows accessory. 
  • Effortlessly Restore Data: Promptly back up any changes made in QuickBooks Online in addition to reviewing version histories with all changes made in its handy time log. 
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  • More Dedicated Bookkeepers: Leverage the expertise of a team of dedicated bookkeepers who work in-house every month to import bank statements and prepare financial statements. Communicate with a client research team for answers to all economic questions. 
  • Tax-Ready Finances: Track business performance and get insights into monthly financial reporting. Bundle with the tax module to help with preparation, year-end taxes and other assistance. Work with an existing CPA firm to ensure all accounts are ready for the IRS. 
  • Rich Insights: Get monthly statements and expense overviews to stay clued in and keep everything in control. Take control of finances with visual reports. 
  • Better Mobile Capabilities: Access it on a desktop or an iPhone and take a look at crucial financial information on the go. 
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  • Income and Expense Tracking: Import bank, credit card, PayPal, Square and other transactions as well as promptly sort them into the right tax categories with the income and expense tracking module. Users may also take pictures of receipts with their smartphones and link them directly to expenses. 
  • Invoicing: Trace invoice statuses, deliver payment reminders to patrons, immediately match payments to invoices, accept credit cards and complete free bank transfers directly from an invoice with the invoicing attribute. 
  • Estimations: Transform estimates into invoices, validate mobile signatures, review estimate statuses and modify estimates to align with business requirements via the estimations appliance. 
  • Reporting: Create a variety of reports, including product profit and loss, expense, balance sheet, inventory, enhanced sales, profitability and other reports, through this attribute. Users may also oversee crucial financial metrics including cash flow and revenue on one dashboard. 
  • Organize Receipts: Expeditiously arrange and associate expense receipts with transactions, keeping them all in one place. 
  • Inventory Tracking: Receive alerts when inventory is running low as well as monitor products and the cost of goods with the inventory tracking system. Users may even evaluate popular items, draft purchase orders and superintend vendors.  
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  • Monthly Bookkeeping: Get dedicated bookkeepers who take time to understand the business by gathering the information they need. Ensure taxes get filed at the right time by importing transactions every month. 
  • Reports: Check financial statements and expense overviews, along with visual reports to identify loopholes and get actionable insights into how the organization should move forward. 
  • Bench Tax: Ensure that financials are filed on time, and the business never misses any deadlines with an all-in-one tax and bookkeeping solution backed by a professional team. Timely and accurate returns ensure that companies get the deduction they deserve. 
  • Catch-Up Bookkeeping: Get quick and accurately managed overdue finances for companies less than two years behind on bookkeeping. Offer extensive experience managing historical bookkeeping. 
  • Bench Retro: Tackle years of missing records, back taxes if the business is several years behind on record keeping. Ensure quick turnaround with a customizable and affordable bookkeeping plan. 
  • Free Trial: Get a month-long free trial to ensure the system works well for the company. 
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Product Ranking

#1

among all
Accounting Software

#140

among all
Accounting Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Accounts Payable Accounts Receivable Banking And Cash Management Budget And Expense Management Financial Statements And Revenue Management General Ledger And Chart Of Accounts Integration And Extensibility Inventory Management Journal Entries Mobile Support Multi-company Accounting And Asset Management Platform Capabilities Project Accounting Reporting And Analytics Tax Management 97 100 100 91 93 100 100 100 82 92 65 100 100 96 100 0 25 50 75 100
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User Sentiment Summary

Great User Sentiment 9426 reviews
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84%
of users recommend this product

QuickBooks Online has a 'great' User Satisfaction Rating of 84% when considering 9426 user reviews from 6 recognized software review sites.

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4.8 (23)
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4.4 (594)
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4.3 (5581)
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4.1 (816)
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Awards

SelectHub research analysts have evaluated QuickBooks Online and concluded it deserves the award for the Best Overall Accounting Software available today and earns best-in-class honors for Accounts Receivable, Integration and Extensibility, Inventory Management, Platform Capabilities and Reporting and Analytics.

Analysts' Pick Award
Accounts Receivable Award
Integration and Extensibility Award
Inventory Management Award
Platform Capabilities Award
Reporting and Analytics Award

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Synopsis of User Ratings and Reviews

Easy to use: Intuitive interface and clear navigation make it accessible for users of various accounting experience levels.
Automated tasks: Streamlines workflows by automatically importing bank transactions, categorizing expenses, creating invoices, and sending reminders.
Real-time insights: Provides up-to-date financial information through customizable dashboards and reports, enabling informed decision-making.
Mobile accessibility: Access and manage finances anytime, anywhere with the mobile app.
Scalability: Grows with your business, offering different plans with varying features to accommodate evolving needs.
Integrations: Connects seamlessly with various business tools, such as bank accounts, payment gateways, and e-commerce platforms.
Payroll: Simplifies payroll processing, including tax calculations and direct deposits.
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Intuitive Interface: Many users find Bench's platform easy to navigate, simplifying tasks like categorizing transactions and generating financial reports.
Automated Bookkeeping: Bench automates many bookkeeping tasks, such as importing bank statements and categorizing transactions, saving users time and effort.
Dedicated Bookkeeper Support: Users appreciate having access to a dedicated bookkeeper who can answer questions and provide personalized support.
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Limited customization: Lacks flexibility in customizing certain features, such as reports and chart of accounts, compared to some alternatives.
Costly add-ons: Essential features like payroll and advanced reporting often require additional fees, increasing the overall cost of ownership.
Customer support: Mixed reviews on the quality and availability of customer support, with some users reporting delays or difficulty reaching knowledgeable representatives.
Reporting restrictions: Certain financial reports and data exports have limitations, potentially requiring workarounds or manual adjustments.
Learning curve: While generally user-friendly, some features and functionalities may have a learning curve for those new to accounting software.
Occasional glitches: Users have reported occasional bugs or glitches that can disrupt workflows, requiring troubleshooting or waiting for fixes.
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Limited Features for Accountants: Some users have expressed that Bench lacks robust features specifically designed for accounting professionals, such as advanced reporting capabilities or complex inventory management.
Customer Support Concerns: A few users have reported experiencing delays or difficulties in getting timely support from Bench's customer service team.
Pricing Structure: While Bench offers transparent pricing, some users have found it to be relatively expensive compared to alternative bookkeeping solutions, especially for businesses with higher transaction volumes.
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QuickBooks Online remains a popular choice for many users, praised for its user-friendly interface and automated features. "It feels like Intuit took the complexity out of accounting and made it accessible even for someone like me with limited accounting experience," shared a small business owner. However, user reviews also highlight limitations, particularly around customization and cost. "I love the ease of use," stated a freelancer, "but the reporting options feel restrictive. I often have to export data and work with it in Excel to get the insights I need." This sentiment, coupled with complaints about the cost of add-ons like payroll, leads some users to compare QuickBooks Online to competitors. "Xero seems to offer more flexibility and advanced features," mentioned an accountant, "but the learning curve is steeper, and the monthly subscription is higher." Ultimately, the decision comes down to individual needs and priorities. For those seeking a balance of ease of use, automation, and affordability, QuickBooks Online continues to be a strong contender. However, users with more complex accounting needs or a desire for greater customization might find themselves looking towards competitors offering more robust features, even if it comes at a higher cost or with a steeper learning curve.

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Is Bench the right software to help your business come out on top? Bench is a cloud-based accounting software that aims to simplify financial management for small businesses. User reviews highlight its user-friendliness as a major strength, making it ideal for those without extensive accounting experience. Features like invoicing, expense tracking, and payroll streamline financial tasks, saving users time and effort. However, pricing emerges as a significant drawback, potentially deterring budget-conscious businesses. Bench differentiates itself through its dedicated team of bookkeepers who provide personalized support and ensure tax readiness. This hands-on approach sets it apart from competitors like Xero and QuickBooks Online, which primarily offer software tools without the same level of human assistance. This is particularly valuable for businesses seeking expert guidance and peace of mind regarding their financial records. Overall, Bench is best suited for small business owners who prioritize ease of use and personalized bookkeeping support, even if it comes at a higher cost. Those comfortable handling their own accounting or seeking more budget-friendly options might find other software more suitable.

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