Tableau Online vs ibi

Tableau Online is a strong BI offering that serves as one of several options from Tableau, well known for its powerful data visualization tools. Many users would agree with this sentiment, citing its drag-and-drop capabilities, customization options and wide range of visualization options. Its intuitive UI invites users of all skill levels to analyze and work with data, though additional training is necessary to make use of the platform, with dashboard customization being one example where many users said they needed IT support. It establishes a private workspace on the web for users to analyze and work with data, with most users agreeing that it empowers cross-departmental collaboration, allowing for smoother communication between analysts and end-users. Accessible from both web browsers and mobile devices, it moves data analysis away from the desktop and enables users to bring their data wherever they go - a feature highly praised in recent reviews. Data source connectivity also rated highly with users who found it easy to connect to major data sources, though some noted that connections to unsupported sources were tricky. The most significant issue for most Tableau Online users is data refreshes - users said that they needed to publish new data to their site manually in order to refresh the information, a process that was both time consuming and damaging to data accuracy. For these reasons, Tableau Online struggles with real-time data and is better suited for historical data analysis, according to several reviews. In addition, the platform experiences performance issues, loading slowly when users filter or refresh data in particular. Others express concern that its licensing model is too restrictive and cost-prohibitive, requiring a minimum of 100 licenses for certain roles; several reviewers said that the ROI is simply not there for smaller to mid-sized businesses. Overall, Tableau Online offers many features that can help companies spread data literacy throughout their organization with relative ease of use, but may not be a good fit for all user needs.

Information Builders Inc. (ibi) offers a feature-rich business intelligence data and analytics platform that unlocks actionable insights and the power of decision-making for users throughout an organization. Rated highly for ease of use by most reviewers, it empowers self-service data discovery with a user-friendly UI that enables drag-and-drop data analysis and visualization; some users noted that this UI looks outdated, especially compared to those of competitors. The platform offers a wide range of prebuilt data visualizations that users can further customize if necessary. This platform excels at creating and designing reports, then distributing them either at-will or through the automated scheduling tool, as noted by a majority of users who reviewed reporting. Most notably, the platform has an outstanding support team — all of the users who reviewed its support expressed satisfaction with their proactive, responsive assistance, citing the vendor’s dedication to the success of their customers as notably apparent. Customers can tailor the platform to their needs, as its flexibility allows for customized solutions. Frequent updates add value over time, though some users remarked that these sometimes break features from older versions. Other performance issues noted in reviews include lags when performing complex queries, infrequent crashes, slow load times and issues when accessing the platform from specific devices or browsers. While easy to pick up and use, especially for the end-user, some reviewers said that there is a learning curve to master the many features of this tool — a few users noted that this learning curve lasted a few months for some team members in their organizations. Overall, ibi data and analytics is a worthy pick for self-service data visualization and reporting, especially in the hands of an organization willing to invest the resources and time to make it shine.