Salesforce CPQ vs Conga CPQ

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Our analysts compared Salesforce CPQ vs Conga CPQ based on data from our 400+ point analysis of CPQ Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Salesforce CPQ is a cloud-based software designed to streamline the sales process for businesses, particularly those dealing with complex products or services that require a high degree of customization. By automating tasks such as configuring products, generating quotes, and managing pricing, Salesforce CPQ can significantly improve sales efficiency and customer satisfaction while reducing costs. Key features include product catalog management, quote creation, and pricing automation, all of which contribute to a more efficient sales cycle.

User experiences suggest that Salesforce CPQ excels in its ability to handle intricate product configurations and pricing rules, making it a valuable tool for businesses with complex sales processes. While pricing details may vary based on specific requirements and contract terms, it's important to note that Salesforce CPQ typically involves subscription-based fees. When considering similar products, it's recommended to carefully evaluate features, pricing structures, and user reviews to determine the best fit for your business needs. Keep in mind that pricing and feature information can change over time, so it's always a good idea to check the latest resources for the most current details.

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Conga CPQ is a cloud-based software designed to help businesses streamline their sales process, particularly for those dealing with complex products or services. It provides a centralized platform for creating, managing, and tracking quotes, enabling sales teams to configure products, generate proposals, and manage pricing with greater efficiency and accuracy. Conga CPQ offers a range of features such as guided selling, product configuration, pricing optimization, and subscription management, all aimed at improving sales effectiveness and customer satisfaction.

Users have reported benefits like increased sales, reduced costs, and improved customer satisfaction. The software's ability to handle complex quotes and automate tasks has been particularly well-received. Some users have noted that the initial setup and learning curve can be challenging, but the overall experience is positive. Pricing for Conga CPQ is typically subscription-based and varies depending on the specific features and number of users required.

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$150/User, Monthly
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Product Insights

  • Diverse Sales Flexibility: Create a customizable pricing system with various sales options and configuring conditions. 
  • Simplify Sales: Use popular third-party integrations and an intuitive interface to easily create configuring systems. 
  • Fast Results: Use complex computing engines and numerous presets to configure quotes quickly. 
  • Versatile Tool: Use AI, integrations and other analytic tools to optimize the program’s efficiency. Optimize the configuring process through analysis of customer purchase data. 
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  • Increased Quote Accuracy: Conga CPQ helps eliminate errors in quotes by automating the quoting process, ensuring that all necessary information is included and calculations are correct. This leads to fewer pricing discrepancies and improved customer satisfaction.
  • Improved Sales Productivity: By automating tasks such as product configuration, pricing, and quote generation, Conga CPQ frees up sales reps' time so they can focus on building relationships and closing deals. This can lead to increased sales productivity and revenue.
  • Faster Sales Cycles: Conga CPQ helps accelerate the sales cycle by streamlining the quoting process and making it easier for customers to understand and approve quotes. This can lead to shorter sales cycles and faster revenue recognition.
  • Enhanced Customer Experience: Conga CPQ helps improve the customer experience by providing a more efficient and transparent quoting process. Customers can easily see what they are being quoted for and can make informed decisions about their purchases.
  • Reduced Costs: By automating tasks and reducing errors, Conga CPQ can help businesses save money on administrative costs and improve their bottom line.
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  • Pricing Engine: Use a sophisticated pricing engine to model different types of payments, including one-time payments, recurring payments and payments determined by usage. 
  • Automated Renewal Quotes: Save time by automating renewed quotes and sending summaries to current customers. 
  • Centralized Data: Ensure complete visibility by keeping client data in one place, including purchases, assets and subscriptions. 
  • AI Insights: Manipulate AI data gathering and findings to better understand client data. Increase sales intelligence and create deeper insight reports. 
  • Automated Invoices: Split quotes into multiple orders to simplify and automate configurations. Eliminate pricing discrepancies by using a singular pricing engine. 
  • Price Analytics: Task AI to detect trends among products, sales teams and regions. Mine data from AI analysis to better suit pricing standards. 
  • Accessibility: Access functions from any desktop or mobile device with internet connection. Use cloud-capabilities to track quotes on the go. 
  • Integration: Utilize flexible integration capabilities to bundle with other leading products like Docusign. 
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  • Fast Processing: Complete functions and process data more efficiently using the integrated TurboEngines. 
  • Accessible Administrative Features: Operate administrative features using a user-friendly interface. Make detail execution easier with accessible administration structures guided by clicks instead of code. 
  • Advanced Pricing Features: Process multiple data sets and compute complex and individual pricing requirements using AI.  
  • Single Data Model: Keep centralized data in one place to ensure that orders, invoices and revenue match. Minimize redundancies and create comprehensive quotes through the data model’s intelligent engine.  
  • Varied Sales Models: Calculate price quotes for products requiring different payment methods, such as subscriptions, services and one-time purchases.  
  • Quick Quotes: Receive fast and accurate configured quotes using AI and machine learning.  
  • Unlimited Attributes: Customize the CPQ process as much as needed with unlimited attributes provided for configuration.  
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Product Ranking

#7

among all
CPQ Software

#38

among all
CPQ Software

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Analyst Rating Summary

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Dashboard and Reporting
Price Management
Platform Capabilities and Security
Quote Management
Dashboard and Reporting
Integrations and Extensibility
Platform Capabilities and Security
Quote Management
Contract Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Salesforce CPQ
Conga CPQ
+ Add Product + Add Product
AI-Based Capabilities Contract Management Dashboard And Reporting Mobile Capabilities Platform Capabilities And Security Price Management Product Configurator And Catalog Management Quote Management 37 82 100 63 97 100 81 95 25 91 100 56 100 78 90 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated Salesforce CPQ and concluded it earns best-in-class honors for Dashboard and Reporting and Price Management.

Dashboard and Reporting Award
Price Management Award

SelectHub research analysts have evaluated Conga CPQ and concluded it deserves the award for the Best Overall CPQ Software available today and earns best-in-class honors for Dashboard and Reporting, Platform Capabilities and Security and Integrations and Extensibility.

Analysts' Pick Award
Dashboard and Reporting Award
Platform Capabilities and Security Award
Integrations and Extensibility Award

Synopsis of User Ratings and Reviews

Guided Selling: Salesforce CPQ provides a guided selling experience that helps sales reps to configure products and generate quotes quickly and accurately, even for complex products with many options and dependencies. This can help to reduce errors and improve sales efficiency.
Streamlined Quote-to-Cash: Salesforce CPQ helps to streamline the quote-to-cash process by automating many of the manual tasks involved in generating quotes, contracts, and invoices. This can help to reduce cycle times and improve cash flow.
Improved Accuracy: Salesforce CPQ helps to improve the accuracy of quotes by ensuring that all products and services are priced correctly and that all discounts and promotions are applied consistently. This can help to reduce billing errors and improve customer satisfaction.
Increased Sales: Salesforce CPQ can help to increase sales by making it easier for sales reps to sell complex products and services. It can also help to improve customer satisfaction by providing a more streamlined and efficient sales experience.
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Streamlined Quote Generation: Conga CPQ helps sales teams generate accurate quotes quickly, eliminating the need for manual calculations and reducing errors. This leads to a more efficient sales process and faster deal closures.
Improved Accuracy: The system ensures that quotes are consistent and comply with company policies, minimizing the risk of costly mistakes. This is particularly important for businesses with complex pricing structures or product configurations.
Enhanced Collaboration: Conga CPQ facilitates collaboration between sales, finance, and legal teams, ensuring everyone is on the same page regarding pricing and approvals. This can help to avoid delays and misunderstandings.
Increased Sales Productivity: By automating many of the tasks involved in the quoting process, Conga CPQ frees up sales reps to focus on building relationships and closing deals. This can lead to increased sales productivity and revenue growth.
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Steep Learning Curve: Salesforce CPQ has a reputation for being complex and challenging to learn, especially for users without prior experience with Salesforce products or CPQ software. The abundance of features and customization options can be overwhelming for new users, often requiring extensive training and support to get up to speed.
Implementation Challenges: Implementing Salesforce CPQ can be a time-consuming and resource-intensive process, often requiring the involvement of experienced consultants or developers. Integrating CPQ with existing Salesforce instances or other business systems can pose additional challenges, potentially leading to delays and budget overruns.
Cost: Salesforce CPQ is a premium product with a price tag to match. The subscription fees, implementation costs, and ongoing maintenance expenses can be significant, especially for small and medium-sized businesses. The pricing structure can also be complex, with different tiers and add-on features that can quickly increase the overall cost.
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Clunky UI: Users often find Conga's interface to be outdated and cumbersome, making navigation and daily tasks unnecessarily complex.
Customization Challenges: Implementing custom solutions or integrations can be difficult due to limitations within the platform, often requiring extensive workarounds.
Reporting Limitations: Generating reports with specific data points or visualizations can be challenging, hindering data analysis and insights.
Quote Accuracy Issues: Some users report instances of inaccurate quotes being generated, leading to potential errors in pricing and proposals.
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Salesforce CPQ has garnered significant praise for its user-friendly interface, enabling sales teams to swiftly generate accurate quotes and streamline the sales process. Users highlight the software's intuitive design and guided selling capabilities, which empower representatives to configure products, determine pricing, and create professional quotes with ease. This efficiency translates into faster sales cycles and improved customer satisfaction. Salesforce CPQ's integration with Salesforce CRM further enhances its value proposition by providing a unified platform for managing customer interactions, sales processes, and order fulfillment. However, some users note that Salesforce CPQ's robust features come at a cost, as the software can be relatively expensive compared to some competitors. Additionally, the platform's extensive customization options, while offering flexibility, can also introduce complexity for new users. Despite these drawbacks, many users consider Salesforce CPQ a worthwhile investment due to its ability to drive revenue growth and enhance sales productivity. The software's strengths in automation, accuracy, and integration make it particularly well-suited for businesses with complex sales processes, diverse product offerings, and a need for scalability. Salesforce CPQ empowers these organizations to optimize their sales operations and achieve sustainable growth.

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Conga CPQ receives praise for its ability to streamline the quoting process, saving users time and reducing errors. The platform's flexibility and customizability are also highlighted as strengths, allowing businesses to tailor the software to their specific needs and workflows. Users appreciate the ability to create complex pricing rules and product configurations, ensuring accurate quotes and proposals. Conga CPQ's integration with Salesforce is another advantage, providing a seamless experience for users of both platforms. However, some users note that Conga CPQ can have a steep learning curve, particularly for those new to CPQ software. The platform's complexity, while offering flexibility, can also make it challenging for some users to navigate and fully utilize its features. Additionally, some users mention occasional performance issues and glitches, which can disrupt workflows. Conga CPQ is well-suited for medium to large businesses with complex quoting needs. Its robust features and customization options make it a powerful tool for organizations that require a high degree of control and flexibility over their quoting process. The platform's integration with Salesforce also makes it an ideal choice for businesses already using Salesforce CRM.

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