SAP EAM vs NEXGEN Asset Management

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Our analysts compared SAP EAM vs NEXGEN Asset Management based on data from our 400+ point analysis of EAM Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

SAP EAM supports the upkeep of facilities, machines, equipment, vehicles and anything in between via a fully-featured suite. It helps facility managers coordinate asset maintenance, monitor asset life cycles, maintain their facilities and run reports to make better decisions. Users can leverage it for asset information management, performance improvement, assessment templates, risk and criticality assessment, and more.
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NexGen enables asset-intensive industries such as public works, manufacturing, energy and facilities to provide timely service delivery to customers. It assists enterprises in scheduling preventive maintenance activities, identifying high and low-performing assets based on accurate analysis and predicting equipment reliability.

It helps assets maintain peak performance and reduces operating costs. It mobilizes the workforce by helping them stay on top of work orders and maintenance schedules anytime, anywhere.
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$5,000 Annually
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$175/User, Monthly
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Product Assistance

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Email
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Improve Operational Efficiency: Reduce costs, improve asset usage and manage capital expenditures throughout asset lifecycles. Technicians can work more efficiently, improving overall productivity. 
  • Boost Asset Usage: Reduce asset downtime (especially unplanned downtime) and improve asset utilization through centralized monitoring and control. Enhance reliability, efficiency and performance while minimizing disruptions. 
  • Improve ROI: Leverage IT investments and improve the ROI for every asset by boosting asset uptime and extending asset lifetime. 
  • Minimize Failures: Schedule preventative maintenance to repair assets in a timely manner to avoid catastrophic failure. Stay on top of recurring maintenance tasks with alerts. 
  • Make Sites Safer:  Perform routine maintenance on assets, heavy machinery and equipment to secure them from damage and keep workers safe. 
  • Maintain Security and Compliance: Sensor data, engineering insights and critical alerts can only be accessed by authorized users through the SAP Intelligence Network. Each asset element on the SAP cloud platform has a unique ID to authorize publication and subscription. 
  • Share Interactive Data: Include photographs, multidimensional models, multidimensional logical bills of materials and videos for visual spare part management. Users can navigate and “hotspot” images during inspection. 
  • Add Capabilities:  Integrate with other SAP solutions like SAP Predictive Maintenance and Service, as well as SAP Asset Strategy and Performance Management. It also supports integration of master and operational data with business information systems. 
  • Improve Planning: Run what-if simulations and find out which usage scenario suits best and compare results. Apply information from virtual sensors on the model to address potential issues before downtime occurs. 
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  • Reduced Equipment Downtime: NEXGEN's predictive maintenance tools help identify potential equipment issues before they cause failures, minimizing downtime and keeping operations running smoothly.
  • Lower Maintenance Costs: By optimizing maintenance schedules and reducing equipment failures, NEXGEN helps organizations save on repair costs, replacement parts, and labor expenses.
  • Improved Inventory Management: NEXGEN provides real-time visibility into spare parts inventory, enabling efficient stock control, reducing carrying costs, and preventing stockouts.
  • Enhanced Regulatory Compliance: The software helps organizations comply with safety and environmental regulations by tracking maintenance activities, equipment history, and compliance documentation.
  • Increased Asset Lifespan: Proactive maintenance practices facilitated by NEXGEN extend the lifespan of assets, maximizing return on investment and delaying costly replacements.
  • Data-Driven Decision Making: NEXGEN provides comprehensive data and analytics on asset performance, enabling informed decision-making regarding maintenance strategies, asset utilization, and capital investments.
  • Improved Productivity: By streamlining maintenance processes and reducing equipment downtime, NEXGEN helps maintenance teams work more efficiently and productively.
  • Enhanced Safety: NEXGEN's safety management features help organizations identify and mitigate potential safety hazards, creating a safer work environment for employees.
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  • Analytics: Gain engineering insights using a variety of analysis tools including: 
    • Model-Based Analysis: Provides historic usage and predicts asset health and remaining lifespan by simulating and generating time series data in advance. Helps replay an event and see calculation consequences, optimize a 3D visualization of a trade-off and more. 
    • Vibration Analysis: Identify the unique vibration signature of an asset to serve as indicators of early signs of failure. 
    • Structural Analysis:  Physical sensors on a piece of equipment act as inputs for simulating the stresses and strains on a digital representation of the equipment, helping process and analyze their impact on the equipment. 
  • Asset Information Management: Integrate technical information, asset history, maintenance strategies, financial data and real-word information in one platform using models, systems and templates. 
  • Performance Improvement: Get suggestions and solutions about a piece of equipment. Create, review and submit improvement requests. 
  • Mobile Access: Provides back-end flexibility for convenience to users through native apps for iPad, iPhone and Android. 
  • Asset Management: Build a standards-based physical asset management foundation to manage equipment, facilities, vehicles and other assets. 
  • Maintenance Management: Schedule, assign and record maintenance tasks to track maintenance for individual assets. Includes: 
    •  Maintenance strategies and packages. 
    •  Task lists and operations. 
    •  Maintenance plans and items. 
  • Failure Modes and Effects Analysis: Use failure modes based on probability to prioritize the severity of an impact. Allows identification, evaluations and suggestions against potential failures. 
  • Reliability Centered Maintenance: Improve maintenance strategies as an industry standard, with advanced checklists that enable users to create dynamic questionnaires. 
  • Digital Twin: Offers a tailored and graphical representation of a physical object or asset that uses machine learning and visualization to monitor performance or a product lifecycle. Also supports new business models. 
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  • Asset Management: Develop a comprehensive asset management program with asset inventory and condition assessment reports. Keep track of all assets while reducing risk and maximizing asset lifespans. 
  • Maintenance Management: Manage benchmark operations and preventive maintenance activities. Create, open and close work orders from the field. Track all maintenance costs from a single screen.  
  • Service Request Management: Track customer information and service requests to improve current service levels. Update customers about service request statuses from submission to completion. 
  • Asset Planning: Incorporate asset planning principles, such as asset lifecycle plans, funding forecasts, risk analysis and capital prioritization, into business functions. Generate asset allocation budgets and reports to keep stakeholders informed and manage resources. 
  • Resources Management: Manage critical resources, like employees, equipment, vendors, contractors, crew and timesheets, from a unified interface. Track employee contribution to work orders, assigned equipment and costs. 
  • Warehouse Management: Track and maintain parts inventory across multiple warehouses. Drill down from an entire warehouse to a single bin with location hierarchies. Set alerts for replenishment and order parts only when needed. 
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Product Ranking

#12

among all
EAM Software

#21

among all
EAM Software

Find out who the leaders are

Analyst Rating Summary

89
76
100
83
100
85
85
67
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Analytics and Reporting
Asset Management
Environment, Health and Safety Management
Spare Parts Handling
Mobile EAM
Work Order Management
Resource Allocation and Work Order Scheduling
Mobile EAM
Asset Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP EAM
NEXGEN Asset Management
+ Add Product + Add Product
Analytics And Reporting Asset Management Asset Tracking Environment, Health And Safety Management Maintenance And Inspection Management Mobile EAM Resource Allocation And Work Order Scheduling Spare Parts Handling Workforce Management Work Order Management 100 100 85 100 91 98 81 100 62 77 83 85 67 67 80 86 94 80 41 98 0 25 50 75 100
100%
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83%
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17%
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86%
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14%
81%
6%
13%
65%
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35%
100%
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67%
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33%
88%
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12%
82%
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18%
88%
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12%
75%
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25%
67%
17%
16%
100%
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80%
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20%
50%
17%
33%
17%
33%
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78%
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22%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
29%
0%
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86%
14%

User Sentiment Summary

Great User Sentiment 364 reviews
Good User Sentiment 17 reviews
84%
of users recommend this product

SAP EAM has a 'great' User Satisfaction Rating of 84% when considering 364 user reviews from 3 recognized software review sites.

73%
of users recommend this product

NEXGEN Asset Management has a 'good' User Satisfaction Rating of 73% when considering 17 user reviews from 3 recognized software review sites.

2.8 (10)
3.5 (2)
n/a
3.8 (5)
4.3 (59)
n/a
4.2 (295)
3.6 (10)

Awards

SelectHub research analysts have evaluated SAP EAM and concluded it earns best-in-class honors for Analytics and Reporting, Asset Management, Environment, Health and Safety Management, Spare Parts Handling and Integration and Extensibility.

Analytics and Reporting Award
Asset Management Award
Environment, Health and Safety Management Award
Spare Parts Handling Award
Integration and Extensibility Award

SelectHub research analysts have evaluated NEXGEN Asset Management and concluded it earns best-in-class honors for Resource Allocation and Work Order Scheduling.

Resource Allocation and Work Order Scheduling Award

Synopsis of User Ratings and Reviews

Comprehensive Functionality: SAP EAM provides a wide range of features that cover various aspects of asset management, such as maintenance planning, work order management, inventory control, and reporting. This comprehensiveness allows organizations to manage their assets effectively throughout their entire lifecycle.
Integration with Other SAP Modules: SAP EAM seamlessly integrates with other SAP modules, such as Finance, Controlling, and Materials Management. This integration eliminates data silos and provides a holistic view of asset-related information, enabling better decision-making.
Scalability and Flexibility: SAP EAM is a highly scalable and flexible solution that can adapt to the changing needs of organizations. It can be customized to meet specific industry requirements and can support both small and large enterprises.
Mobile Capabilities: SAP EAM offers mobile applications that allow technicians to access asset information, create work orders, and update maintenance records from their mobile devices. This improves efficiency and productivity in the field.
Analytics and Reporting: SAP EAM provides robust analytics and reporting tools that enable organizations to gain insights into asset performance, maintenance costs, and other key metrics. This information helps identify areas for improvement and optimize asset management strategies.
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Streamlined Work Order Management: Users appreciate the intuitive interface for creating, assigning, and tracking work orders, which helps maintenance teams stay organized and efficient.
Preventive Maintenance Planning: NEXGEN's tools for scheduling and automating preventive maintenance tasks are popular for their ability to extend equipment lifespan and reduce downtime.
Comprehensive Asset Tracking: The software's ability to track asset location, condition, and maintenance history provides valuable insights for data-driven decision-making.
Mobile Accessibility: Technicians value the mobile app, which allows them to access work orders, update information, and complete tasks from their smartphones or tablets.
Reporting and Analytics: NEXGEN offers robust reporting features that help users analyze maintenance data, identify trends, and generate insights to improve operations.
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Complexity: SAP EAM is known for its intricate and multifaceted structure, often requiring extensive training and expertise to navigate effectively. This complexity can lead to a steep learning curve for new users and ongoing challenges for existing ones, particularly those without a strong technical background.
Cost: Implementing and maintaining SAP EAM can be a significant financial undertaking for organizations. The licensing fees, coupled with the costs of customization, integration, and ongoing support, can strain budgets, especially for smaller companies or those with limited resources.
Customization Challenges: While SAP EAM offers a high degree of customization, tailoring the system to specific organizational needs can be a complex and time-consuming process. This often necessitates the involvement of specialized consultants, further adding to the overall cost and implementation time.
Integration Issues: Integrating SAP EAM with other existing systems within an organization can pose challenges. Compatibility issues, data migration complexities, and the need for ongoing maintenance of interfaces can create hurdles and disrupt workflows.
User Interface: Some users find the SAP EAM user interface to be outdated and less intuitive compared to modern software solutions. Navigating through various modules and functionalities can feel cumbersome, impacting user experience and productivity.
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Steep Learning Curve: Many users report that NEXGEN has a steep learning curve due to its complex interface and extensive features. This can make it difficult for new users to get up to speed quickly and efficiently, leading to frustration and decreased productivity during the initial implementation phase.
Customization Challenges: While NEXGEN offers a high degree of customization, some users find the process to be cumbersome and time-consuming. This can be a barrier for organizations with specific workflow requirements or unique asset management needs, as tailoring the software to their exact specifications may require significant effort and technical expertise.
Reporting Limitations: Several users mention that NEXGEN's reporting capabilities can be limiting, particularly for generating complex or ad-hoc reports. This can hinder data analysis and decision-making, as users may struggle to extract the specific information they need from the system in a user-friendly format.
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SAP EAM has garnered a mixed bag of user reviews over the past year. Many users appreciate its comprehensive functionality, particularly for managing complex assets and maintenance processes in industries like oil and gas, utilities, and manufacturing. The software's ability to integrate with other SAP modules, such as finance and HR, is also seen as a major advantage, providing a holistic view of operations. However, some users find the interface clunky and outdated, leading to a steep learning curve for new users. The system's complexity can also make it challenging to configure and customize, often requiring specialized IT support. Compared to competitors like IBM Maximo and Infor EAM, SAP EAM stands out with its robust analytics and reporting capabilities, enabling data-driven decision-making for maintenance strategies. Its mobile functionality also receives praise, allowing technicians to access work orders and asset information on the go. However, SAP EAM can be more expensive than some alternatives, especially for smaller organizations with simpler asset management needs. Additionally, users sometimes mention slower performance compared to cloud-based competitors. Overall, SAP EAM appears best suited for large enterprises with complex asset management requirements and existing SAP infrastructure. Its comprehensive functionality, integration capabilities, and advanced analytics make it a powerful tool for optimizing maintenance operations and extending asset lifecycles. However, organizations seeking a more user-friendly and affordable solution may want to explore other options in the market.

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NEXGEN Asset Management has garnered significant attention in the EAM software market over the past year, with user reviews highlighting both its strengths and weaknesses compared to competitors like IBM Maximo and SAP EAM. Users consistently praise NEXGEN's intuitive interface and ease of use, particularly for technicians and maintenance crews who can quickly access work orders, asset history, and inventory levels on mobile devices. This streamlined workflow improves efficiency and reduces downtime, a critical factor in asset-intensive industries. However, some users note that NEXGEN's reporting and analytics capabilities are not as robust as those offered by more established competitors, limiting its ability to provide comprehensive insights for strategic decision-making. One of NEXGEN's key differentiators is its flexible deployment options, including cloud-based, on-premise, and hybrid models, catering to diverse organizational needs and IT infrastructures. This adaptability is crucial for businesses with varying compliance requirements or those transitioning from legacy systems. Additionally, users appreciate NEXGEN's strong focus on preventive maintenance, with features like automated scheduling and condition monitoring helping to extend asset lifecycles and reduce unexpected failures. While NEXGEN may not have the extensive industry-specific functionalities of some competitors, its core features and configurability make it a suitable choice for mid-sized organizations across various sectors, including manufacturing, facilities management, and utilities, seeking a user-friendly and adaptable EAM solution to optimize maintenance operations and asset performance.

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