Home > eCommerce Platforms > MarketTime > MarketTime vs Oracle Commerce

MarketTime vs Oracle Commerce

Last Updated: November 18th, 2024

Our analysts compared MarketTime vs Oracle Commerce based on data from our 400+ point analysis of eCommerce Platforms, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

MarketTime is a comprehensive software solution designed to streamline eCommerce and sales management tasks. It is particularly well-suited for wholesalers, manufacturers, and sales agencies due to its robust features that facilitate order processing, inventory management, and customer relationship management. The platform offers significant benefits such as enhanced efficiency, real-time data synchronization, and improved sales tracking capabilities.

Popular features include an intuitive order entry system, detailed product catalogs, and seamless integration with various eCommerce platforms. Users appreciate the software's ability to handle complex sales processes and its user-friendly interface. Compared to similar products, MarketTime is often praised for its reliability and comprehensive support services.

Pricing details for MarketTime are not readily available, and it is recommended that users contact SelectHub for a personalized pricing quote based on their specific requirements. This ensures that businesses can find a plan that aligns with their unique needs and budget.

Oracle Commerce offers a comprehensive suite of tools for complex B2B buying processes, such as multi-step approvals, contract pricing and bulk ordering. One of its key strengths is the ability to handle complex product catalogs and pricing structures. It can manage various products, variants and configurations, ensuring accurate product information and pricing across all sales channels.

Additionally, the platform has robust order management tools, including complex order types, subscriptions and returns. This feature is invaluable for B2B businesses as they often deal with large and customized orders that require precision handling.

Businesses can set up self-service portals for clients and use account management tools to deliver personalized shopping experiences that mimic the intuitiveness of B2C customer journeys. They can create tailored product recommendations, offer personalized pricing and provide dedicated support channels for different customer segments.

Oracle Commerce is built on a scalable and flexible architecture to adapt to changing market conditions and customer demands. It offers a range of deployment options, including on-premise, cloud-based and hybrid, helping meet specific IT infrastructure requirements.

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Product Insights

Increased Efficiency: Automate repetitive tasks such as order processing and inventory updates, freeing up time for strategic activities.
Enhanced Customer Experience: Provide a seamless shopping experience with real-time inventory updates and personalized recommendations.
Scalability: Easily manage a growing number of products and customers without a proportional increase in workload.
Data-Driven Decisions: Utilize comprehensive analytics to gain insights into sales trends, customer behavior, and inventory performance.
Improved Accuracy: Minimize human errors in order entry and inventory management through automated processes.
Cost Savings: Reduce operational costs by streamlining workflows and minimizing manual labor.
Better Inventory Management: Maintain optimal stock levels with automated reordering and real-time inventory tracking.
Enhanced Collaboration: Facilitate better communication and coordination among team members with centralized data and task management.
Faster Order Fulfillment: Speed up the order processing cycle from placement to delivery, improving customer satisfaction.
Customizable Workflows: Tailor the software to fit specific business processes, ensuring it meets unique operational needs.
Integration Capabilities: Seamlessly connect with other business systems such as CRM, ERP, and accounting software for a unified workflow.
Regulatory Compliance: Ensure adherence to industry standards and regulations with built-in compliance features.
Enhanced Security: Protect sensitive business and customer data with robust security measures and regular updates.
24/7 Accessibility: Access the platform from anywhere at any time, ensuring business continuity and flexibility.
Customer Insights: Gain a deeper understanding of customer preferences and behaviors to tailor marketing strategies effectively.

Implementation With Ease: According to our data, Oracle Commerce provides 89% of key B2B eCommerce requirements out of the box. This means you don’t need to configure and connect the platform with external solutions to get the desired features.
Create Efficient Checkout Processes: The platform scored top marks (100) for its checkout and billing features, according to our data. It offers abandoned checkout recovery, customer accounts, guest checkouts and automatic tax calculation based on customers’ locations.
Manage Orders Effectively: Our analysts found the platform excels in order management capabilities. It provides a centralized view of order history, status and notes for easy trackability. You can manage backorders, returns and exchanges, and in-store pickups. Customers get order tracking emails and can place quick orders or replicate an order based on their purchase history.
Design Branded Storefronts Easily: Oracle Commerce got a perfect 100 rating from our analysts for its storefront designing toolkit. It offers an intuitive module with drag-and-drop capabilities to design websites, blogs and product pages. The platform equips storefronts with shopping carts and lets you manage multiple storefronts from a centralized backend with its headless architecture.
Market Efficiently Across Channels: According to our data, the platform scores full marks for its marketing and SEO optimization tools. You get every key marketing feature required in eCommerce platforms ready to use out of the box. These include a channel manager, A/B testing, branded domains, custom email addresses, sitemap generation, Google Ads integration, SEO product tags and much more.

Order Management: Streamline the entire order process from entry to fulfillment with real-time updates and tracking.
Inventory Control: Maintain accurate stock levels with automated inventory tracking and alerts for low stock.
Customer Relationship Management (CRM): Manage customer interactions and data efficiently with integrated CRM tools.
Sales Reporting: Generate detailed sales reports to analyze performance and make informed business decisions.
Multi-Channel Integration: Seamlessly integrate with various sales channels including online stores, marketplaces, and physical retail locations.
Mobile Access: Access the platform on-the-go with a mobile-friendly interface, ensuring you can manage your business from anywhere.
Customizable Catalogs: Create and manage product catalogs tailored to different customer segments or sales channels.
Secure Payment Processing: Ensure secure transactions with integrated payment gateways that support multiple payment methods.
Vendor Management: Efficiently manage vendor relationships and streamline the procurement process.
Promotions and Discounts: Easily set up and manage promotional campaigns and discount offers to boost sales.
Data Import/Export: Simplify data management with robust import and export functionalities for seamless data transfer.
User Permissions: Control access levels with customizable user permissions to ensure data security and operational efficiency.
Customer Support Integration: Enhance customer service with integrated support tools for handling inquiries and issues.
Analytics Dashboard: Gain insights with a comprehensive analytics dashboard that provides key performance indicators and metrics.
Automated Workflows: Increase efficiency with automated workflows that reduce manual tasks and streamline operations.
Product Variants Management: Manage different product variants such as sizes, colors, and styles with ease.
Real-Time Syncing: Ensure data consistency across all platforms with real-time syncing capabilities.
Custom Reporting: Create custom reports tailored to your specific business needs and requirements.
Third-Party Integrations: Extend functionality with seamless integrations to popular third-party applications and services.
Scalability: Scale your operations effortlessly with a platform designed to grow with your business.

B2B Commerce: Scale online revenue and deal with the complexities of B2B sales:
- Self Service: Allow clients to navigate and shop for themselves with ease.
  - Deliver a B2C-caliber customer experience with native support for contract pricing, account-based selling and customer catalogs.
  - Provide flexibility to business clients through unlimited accounts, hierarchy and permission specifications.
  - Simplify the approval process by streamlining rules and requirements based on shoppers’ unique needs.
  - Clients can place orders from their procurement systems.
Website Management: Takes care of all elements of creating and maintaining a website that focuses on enhancing the customer experience for both B2B and B2C commerce.
- Hosting: Host website on vendor’s native cloud solution and eliminate manual upgrades with continuous fixes, performance enhancements and stable backend compatibility.
- Design: Create a dynamic experience with the intuitive drag-and-drop interface. Choose from more than 20 pre-built page layouts and 70 widgets to curate the experience to fulfill the company’s unique needs.
- Storefront: Manage the storefront with non-technical tools; control product catalogs, pricing, inventory and promotions and more from a centralized interface. Add multimedia content and product descriptions to enrich listings.
Integrations: Leverage open API to integrate digital commerce into several customer touchpoints, including augmented and virtual reality, voice, IoT and more. Build a complete enterprise software stack by integrating with the vendor’s native ERP, EPM, SCM and CX solutions.
Global Support: Supports more than 40 languages and 60 currencies to help scale and grow businesses worldwide.
Embedded Intelligence: Cater to customers more effectively through AI-based recommendations and personalization.
- Search: Delivers the most relevant and accurate search results and product listings through AI and guided navigation. Displays recommendations for synonyms, spell-check and related products.
- Personalization: Offer dynamic promotions based on the shopper’s cart and deliver highly personalized recommendations according to their navigation history.
- Analytics: Leverage real-time reporting and data visualization to identify key trends and analyze shoppers’ behavior.
Configure, Price and Quote: Guide customers through the step-by-step process of correctly configuring and submitting purchase orders:
- Configure: Allow customers to customize their product or service to their specific needs.
  - Make sure every order is accurate and validated by allowing the sales team to identify customer needs and recommend relevant product offers.
  - Create reusable rules and navigate the process using a common product model for one-click quoting.
  - Manage subscription annuities, software license contracts, support agreements and renewals, including end-dates and prorated pricing.
- Price: Offer a variety of price options and ensure accurate, competitive pricing.
  - Provides intelligent pricing and discount information, including average selling price, cost comparison scatterplots, the last price paid and other analytics that enable businesses to offer more competitive, strategic pricing.
  - Support multiple prices for a product, as well as localized discounting, seasonal promotions and more.
  - Align sales activities to match business objectives; leverage in-depth deal analysis and key metrics like profitability, lead sources, conversion rate and more.
  - Automate the approval and validation process. Control which designated approvers have access at each point in the sales process.
- Quote: Create formal documentation for customers to review to make sure that the final pricing and configuration meets their expectations before agreeing to purchase.
  - Quickly generate proposals, quotes, statements of work and more with accurate data across multiple languages.
  - Generate dynamic contracts, compare and merge them, highlight differences across versions, and accept or reject changes made by customers or legal departments and store them securely in accounts.
  - Identify trends with contract analysis.
  - Integrate with e-signature vendors to virtually sign documents.
Subscription Management: Manage new subscriptions, renewals and upgrades. Customers can edit their subscriptions and accounts without needing any technical help. Utilizing machine learning, minimize churn rate with insights identifying at-risk customers early and set up dynamic pricing to target different customer segments.
Content Management: Create and syndicate content consistently across multiple channels:
- Content Creation:
  - The “Content Wizard” provides step-by-step guided navigation for writing and publishing articles, blogs, landing pages and more.
  - Use AI to classify content through image recognition and natural language processing (NLP).
- Video Management:
  - Create video projects, specify goals and descriptions, and invite collaborators to view, add, curate and edit projects.
  - Capture and upload footage via any device, including mobile devices, drones, desktops and more.
  - Smart tag overall video content as well as subjects within to search for videos and aspects within a video.
  - Add comments, flag, trim, crop and do more with the cloud video editor.
  - Analyze video content and receive engagement metrics like lead source, time spent, watched video parts, watching platform and more.
- Omni Channel Delivery:
  - Showcase content on the most engaging platforms with the API-first solution.
  - Use preferred front-end technology while creating and reusing best content, and simplify the management and deployment workflows.
  - Deliver fully rendered HTML digital assets and content for use in other channels and platforms.
- Collaboration and Workflows:
  - Improve speed and accuracy of content approval with in-context annotations and comments.
  - Use the “Content Calendar” to improve planning and collaboration across all content channels.
  - Collaborate with remote teams and agencies across mobile, web or desktops for all types of content.
- Universal Asset Hub:
  - Store and manage content on the cloud-based platform.
  - Access and organize any structured or unstructured content.
Customer Data Platform: Collect, manage and store customer data securely; leverage insights to connect with and market to customers more effectively.
- Unified Customer View: Create dynamic real-time customer profiles by combining data from online, offline and third-party sources under one platform. Automate data cleansing and preparation for enterprise data models. Unify these profiles by connecting identities across devices, channels and domains. Keep information safe with advanced privacy and identity controls.
- Profile Enrichment: Add more than 50 pre-built intelligent attributes, or customize attributes as needed, to enhance customer profiles and add more detail. Automate profile enrichment with access to a third-party data marketplace powered by Oracle Data Cloud.
- Segmentation: Offer real-time personalized customer experience by delivering the right information at the correct time to select groups across channels. Calibrate targeted marketing campaigns by receiving valuable insights according to customer behavior.
  - Segmentize profiles with over 80 behavioral scores like purchase propensity, churn likelihood and more, and 100 behavioral segments such as “early adopters” and “bargain hunters.”
  - Publish customer segments across adtech and martech channels for successful campaigns.
- Customer Analytics: Track KPIs about customer activity to gain greater visibility and actionable insights.
  - Use AI and machine learning to model, predict and recommend the best customer experience.
  - Measure key metrics like customer engagement, lifetime value, purchase recency and frequency and more to identify valuable customers.
  - Leverage unique widgets for analyzing engagement, audience and segments.

Product Ranking

#86

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#129

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Analyst Rating Summary

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User Sentiment Summary

88%

of users recommend this product

MarketTime has a 'great' User Satisfaction Rating of 88% when considering 7 user reviews from 1 recognized software review sites.

84%

of users recommend this product

Oracle Commerce has a 'great' User Satisfaction Rating of 84% when considering 325 user reviews from 4 recognized software review sites.

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Synopsis of User Ratings and Reviews

Easy to Use: MarketTime's interface is designed to be intuitive and user-friendly, allowing even those without extensive technical expertise to manage their online stores effectively.

Feature-Rich: The platform boasts a wide array of features designed to streamline various aspects of eCommerce, including order management, inventory control, and customer relationship management.

Great Support: Users consistently praise MarketTime's responsive and helpful customer support team, ensuring that any technical issues or questions are addressed promptly.

Sales Growth: Many businesses have reported increased sales efficiency after implementing MarketTime, attributing this success to the platform's automation and optimization capabilities.

Enhanced Website Performance: The platform can manage eCommerce sites with high-volume transactions and large product catalogs. Users praise its ability to ensure smooth performance during peak traffic.

Greater Flexibility: It offers extensive customization options with a flexible and headless framework, allowing businesses to create unique eCommerce experiences.

Smooth Integration Capabilities: The platform allows API access to design custom integrations. It also offers built-in connections with other Oracle products and partner solutions.

Improved Security and Data Management: Many reviews praise the platform’s ability to handle large volumes of data while ensuring data protection and compliance.

Efficient Technical Support: Users appreciate the excellent technical support provided by Oracle via chat services, emails and phone calls, which helps resolve issues promptly.

Occasional Technical Issues: Some users have reported experiencing occasional technical glitches or bugs on the platform, which can be disruptive to business operations.

Learning Curve for New Users: The platform's extensive features and tools can lead to a steep learning curve for new users, potentially requiring additional time and resources for training and onboarding.

High Cost: Oracle Commerce has a high entry fee, making it less accessible for smaller businesses. There are also significant licensing and implementation costs, which can be a barrier for some organizations.

Complexity and Learning Curve: The platform's implementation and configuration can be complex, requiring skilled developers and dedicated resources. Its initial setup and configuration also involve a steep learning curve.

Outdated Interface: Some users complain about the user interface having an outdated and clunky look, which can impact the overall experience.

Is MarketTime truly the best time to jump into the world of eCommerce? User reviews from the past year suggest MarketTime is a powerful tool for managing eCommerce businesses, particularly for larger companies. Its strengths lie in its robust back-office management system, sales enablement tools, and configurable B2B eCommerce solutions. Users rave about streamlined order writing and delivery processes, commission tracking, and comprehensive business management from a single platform. One user, for instance, highlighted how MarketTime centralizes orders, product images, stock information, B2B online carts, invoices, and payments, simplifying their workflow. Another praised its back-office capabilities, including commission management, territory setup, customer coding, and brand management, features not readily available in many platforms. However, some users have pointed out a learning curve for new users and occasional technical glitches. Despite minor drawbacks, MarketTime's ability to integrate physical and digital commerce, reach new customers through various marketplaces, and reduce reliance on high-commission platforms makes it a cut above the rest. In conclusion, MarketTime is best suited for larger companies and sales agencies seeking to streamline their operations, enhance sales, and manage their business effectively from a unified platform.

Oracle Commerce is a robust platform designed primarily for B2B eCommerce. Its core strength lies in the ability to handle complex sales processes, including contract pricing, multi-step approvals and account-based selling.Features such as self-service portals, customizable product catalogs and integrated CRM enhance customer experience and drive sales. The platform’s integration capabilities with Oracle’s ERP, EPM and SCM solutions offer a unified view of business operations.However, the platform's complexity and high cost can be significant barriers for smaller businesses. While it offers deep customization options, implementation and configuration can be challenging and require technical expertise.Despite advanced features like AI-driven personalization and robust analytics, users criticize the user interface for being outdated. Oracle does offer strong technical support, but the learning curve can be steep.On the positive side, Oracle Commerce excels in scalability and performance, making it suitable for large enterprises handling high transaction volumes and complex product catalogs. The platform’s strong focus on security and data management is also a crucial advantage for businesses managing sensitive information.Businesses considering this platform should carefully evaluate their requirements and resources to determine if the benefits outweigh the potential challenges.

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FAQ

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