CareCloud Central vs CureMD

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Our analysts compared CareCloud Central vs CureMD based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

CareCloud Central Software Tool

Product Basics

CareCloud Central is used by health organizations of all sizes to track, manage and optimize financial as well as administrative processes by streamlining operations. It helps manage workflows and optimize the completion of daily time-consuming tasks to save time and money. This leads to an increase in daily traffic, greater care and a better patient experience.
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CureMD is a comprehensive healthcare software designed to streamline the operations of medical practices through its electronic health records (EHR), practice management, and medical billing functionalities. It is particularly well-suited for healthcare providers looking for an all-in-one solution to manage patient records, appointments, billing, and reporting. One of the key benefits of CureMD is its ability to enhance clinical workflows, improve patient care, and ensure compliance with healthcare regulations. Among its popular features are customizable templates, e-prescribing, and interoperability that facilitate seamless information exchange. When compared to similar products, users often highlight CureMD's user-friendly interface and responsive customer support. However, experiences can vary, with some users pointing out a learning curve. Pricing for CureMD is typically structured on a per provider basis, with payment frequencies varying, making it important for potential users to consider their budget and specific needs when evaluating the software.

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$300/Provider, Monthly
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$195/Provider, Monthly
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Product Assistance

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Product Insights

  • Streamline Workflow: Schedule appointments, chart and document with ease, and save time as CareCloud Central handles daily tasks. 
  • Increase Efficiency and Revenue: Provide greater quality of treatment with better insights into patient care for accurate diagnosis and treatment. Streamlined operations help increase daily visits, leading to higher profits. 
  • Get Up and Running Fast: Start using the platform quickly and help users get comfortable with the product via a smooth implementation process facilitated by CareCloud’s professional services support team. Continuous support is also available after implementation. 
  • Reduce Denials and Errors: Avoid handwriting and legibility mistakes or coding errors that result in reimbursement denials or delays. Report electronically and have accurate patient information for better care. 
  • Data Accessibility: Save patient data such as demographics, financial information and more simultaneously, making it accessible by physicians whenever needed. 
  • Optimize Decision Making: Analytics for financial and administrative performance can be used to help physicians make the best decisions. 
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  • Fewer Errors: Chart and document medical data electronically for fewer mistakes caused by human error. Eliminate any legibility of handwriting issues which might cause an incorrect diagnosis.
  • More Accurate Treatment: Keep track of a patient’s entire medical history to ensure more accurate and effective healthcare with fewer documentation errors.
  • Increased Productivity and Efficiency: Access a patient’s information with one quick search. Combined with fewer errors and more accurate treatment, this enables an increase in daily traffic and the quality of healthcare.
  • Security of Information: Store sensitive medical information and avoid the risk of it being misplaced, destroyed or tampered with. Different access levels can be assigned to assure nobody has access to private information or information they don’t need.
  • Increased Communication: View medical history and communicate with patients in real time on a mobile device to provide more effective treatment on the go.
  • Stay Compliant: Avoid fines and secure customer data by complying with modern standards and security practices like MIPS, MACRA and HIPPA.
  • Advanced Specialties: Users catering to specialities such as allergy, ambulatory surgery, behavioral health, cardiology, dermatology, endocrinology and many others can stay agile and compliant.
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  • Comprehensive Scheduling: Manage scheduling with a multi-view calendar and drag-and-drop online appointment scheduling. Patients can easily book and confirm appointments. Automated patient reminders reduce no-shows. 
  • Insurance Verification: Access a patient’s insurance details, such as deductibles, copays and coinsurance, to prevent denials and get paid quicker. 
  • Patient Management: View and update patient demographics, insurance details and account histories in real time. Physicians get a clear picture of all patients in one place. 
  • Financial Workflow:
    •  Automate financial tasks such as billing, claim submission and remittance. 
    •  Simplify coding and charge entries. 
    •  Scrub claims any errors that may result in denials or delayed payments. 
    •  Track payments with a central remittance repository. 
  • Command Center: Keep track of practice performance with a practice scorecard. See trending metrics and causes over time with instant snapshots of operational and financial data. 
  • Health Analytics: Provides insightful analytics on financial, administrative and clinical performance to support informed decisions. View staff productivity levels to ensure everyone is meeting Meaningful Use standards. 
  • Real-Time Reporting: Customizable charts and graphs display data in easy-to-understand templates, and financial and clinical reports can be accessed conveniently. 
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  • Enterprise Scheduling: Manage appointments and workflows automatically across locations. Scheduling and matching up physicians with speciality equipment is done using color coding. Includes waiting list management, automatic eligibility verification, family/group schedule, recurring appointments, chain scheduling and SMS/email notifications.
  • Avalon EHR: Add lab orders, diagnosis, vitals and other patient information securely using the Avalon EHR app for iOS. Review, acknowledge, sign and assign lab results using the CPOE system in the iPad EHR.
  • Patient Portal: Patients can view lab results, set up appointments, request prescription refills, make payments online and receive messages from their physicians on their own device.
  • Workflow and Process Editor: Assemble component templates, data forms and a knowledge base to facilitate adaptation to the users' preferences using the configurable workflow and process editor.
  • Auto Note: Compose sentences and paragraphs according to preferences and generate notes automatically through customizable templates.
  • Outcome Analysis: Aggregate clinical outcomes and reports in compliance with national benchmarks and P4P standards.
  • Integrated EKG Management System: Digitize EKG objects and attributes for storage directly in the EHR using this feature, available in Cardiology EHR. Incorporate consolidated patient records with the necessary data in reports.
  • Interoperability: Exchange information with stakeholders and connect to health information exchanges, pharmacies, payers and others for interoperability.
  • Electronic Prescription: Connect prescribers with pharmacies for a drug knowledge base, medication reconciliation, process refill requests or controlled substance e-prescribing. It also provides access to prescription benefits and adverse reactions information, and connects to thousands of pharmacies across the United States.
  • Electronic Labs: Send orders and receive lab results electronically using lab interfacing. Includes trending and task assignment, comparisons of current and past results, and alerts for abnormal results.
  • Document Imaging: Capture, scan and attach paper charts, clinical images, photographs, X-rays, audio files and medical drawings directly within CureMD, or use an integrated PACS system.
  • Revenue Cycle Management: Convert medical services into cash reimbursements through claim preparation, same-day electronic claim submission, follow-up, electronic payment posting and other features.
  • Discrete Reportable Transcription: Populate dictations in pre-designated templates using overnight transcription service for documentation cost reduction and discrete clinical findings.
  • Personalized Dashboards: Easy-to-use dashboards include user-defined KPIs, financial forecasts, tasks and trends.
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Product Ranking

#15

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EHR Software

#32

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CareCloud Central
CureMD
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Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

79%
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User Sentiment Summary

Good User Sentiment 104 reviews
Good User Sentiment 124 reviews
73%
of users recommend this product

CareCloud Central has a 'good' User Satisfaction Rating of 73% when considering 104 user reviews from 3 recognized software review sites.

71%
of users recommend this product

CureMD has a 'good' User Satisfaction Rating of 71% when considering 124 user reviews from 4 recognized software review sites.

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3.4 (2)
3.4 (11)
3.3 (9)
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3.5 (59)
3.7 (91)
3.6 (54)
4.0 (2)
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Awards

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SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

Synopsis of User Ratings and Reviews

Streamlined Patient Scheduling: CareCloud Central receives consistent praise for its intuitive appointment scheduling system. Users appreciate the ability to easily view physician schedules, manage appointments, and send automated reminders, which reduces no-shows and keeps things running smoothly.
Efficient Billing and Claims Management: The platform simplifies the billing process by automating tasks such as claims scrubbing and submission. This leads to faster reimbursements and fewer denied claims, ultimately improving a practice's financial health.
Comprehensive Reporting and Analytics: CareCloud Central offers robust reporting tools that provide valuable insights into practice performance. Users can track key metrics, identify trends, and make data-driven decisions to optimize operations and profitability.
Enhanced Patient Engagement: The platform facilitates better communication with patients through features like a patient portal and secure messaging. This empowers patients to actively participate in their care and fosters stronger relationships with providers.
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Customizable: CureMD offers a high degree of customization, allowing practices to tailor the system to their specific workflow and needs. This includes customizing forms, templates, and reports to match existing processes.
Cloud-Based: As a cloud-based solution, CureMD eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for practices of all sizes. Additionally, cloud-based EHRs offer greater accessibility and scalability.
Integrated Practice Management: CureMD seamlessly integrates with practice management features, such as scheduling, billing, and reporting, streamlining administrative tasks and improving efficiency.
Specialty-Specific: CureMD offers specialty-specific versions of its EHR, catering to the unique needs of different medical specialties. This ensures that providers have access to the tools and features relevant to their practice.
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Steep Learning Curve: Many users report that CareCloud Central is not intuitive and requires extensive training to navigate effectively. The interface can feel cluttered and overwhelming, leading to frustration and decreased efficiency for new users.
Billing Challenges: Several practices have experienced issues with claim denials and delays in payment processing. Users cite difficulties with claim scrubbing and a lack of transparency in the billing process, making it hard to identify and resolve issues promptly.
Customer Support Concerns: Getting timely and effective assistance from CareCloud's customer support team has been a recurring pain point for users. Long wait times and a perceived lack of expertise among support staff can exacerbate existing problems and hinder issue resolution.
Limited Customization: Practices with unique workflows or specialized needs may find CareCloud Central's customization options to be insufficient. The software's rigidity can force practices to adapt their processes to the software, rather than the other way around.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential frustration.
Customization Challenges: Tailoring CureMD to specific workflows can be difficult, as the customization options are limited and may require advanced technical knowledge or assistance from the support team.
Reporting Limitations: Generating custom reports or extracting specific data from the system can be cumbersome, often requiring manual workarounds or reliance on pre-built templates that may not fully meet individual needs.
Customer Support Concerns: Some users have reported challenges with responsiveness and resolution times when seeking assistance from CureMD's customer support, leading to potential delays and disruptions in workflow.
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CareCloud Central has garnered a mixed bag of user reviews over the past year. Many users appreciate its clean and modern interface, finding it intuitive and easy to navigate compared to more cluttered competitors like athenahealth. The platform's scheduling tools are also frequently praised for their flexibility and ease of use, allowing for efficient appointment management and reducing scheduling errors. However, several users have expressed frustration with the system's reporting capabilities, finding them to be somewhat limited and lacking in customization options compared to more robust solutions like AdvancedMD. Additionally, while CareCloud Central offers a mobile app, some users find its functionality to be restricted compared to the full desktop version, hindering on-the-go productivity. One of CareCloud Central's key strengths lies in its integrated approach, combining practice management, electronic health records (EHR), and patient engagement tools into a single platform. This streamlines workflows and reduces the need for multiple software solutions, which can be a significant advantage for smaller practices seeking an all-in-one solution. However, this integration can also be a double-edged sword, as some users find that certain features, such as billing and claims management, are not as comprehensive or customizable as standalone solutions like Kareo. Ultimately, CareCloud Central appears to be best suited for small to medium-sized practices that prioritize ease of use, a modern interface, and integrated functionality over extensive reporting capabilities and highly customizable features.

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CureMD, a comprehensive software platform designed to streamline healthcare operations, has been making waves in the industry with its robust features and user-friendly interface. Feedback from healthcare professionals highlights several key strengths that set CureMD apart from its competitors. Users consistently praise CureMD for its exceptional ease of use, intuitive design, and comprehensive suite of features that cater to various healthcare specialties. The platform's ability to seamlessly integrate with other healthcare systems, such as labs, pharmacies, and hospitals, is another major advantage, promoting efficient care coordination and data exchange. CureMD's vaccine management system has also received positive feedback for its ability to automate tasks like patient outreach, inventory management, and reporting, saving valuable time for healthcare providers. While CureMD offers a wide range of features, some users have noted that the platform's extensive functionality can have a steeper learning curve for new users compared to more basic EHR systems. CureMD appears to be an ideal solution for healthcare organizations of all sizes seeking a comprehensive and customizable platform to optimize their workflows and enhance patient care. Its scalability and adaptability make it suitable for solo practitioners, large hospitals, and multi-specialty clinics alike. The platform's cloud-based nature ensures accessibility from anywhere with an internet connection, providing flexibility and convenience for healthcare professionals on the go.

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