Clinicient vs Celerity LLC

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Our analysts compared Clinicient vs Celerity LLC based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Clinicient Software Tool
Celerity LLC Software Tool

Product Basics

Insight EMR and Billing by Clinicient offers a customizable, flexible occupational speech and physical therapy EMR and billing solution. It is an integrated web-based EMR for outpatient rehabilitation therapy practices that offers services like patient registration, scheduling, medical recording and documentation and billing solutions.

It lets users manage end-to-end clinical operations in one place. Beyond this, it allows for personalized user profiles. It lets the practice spend less time charting and more time paying attention to the needs of the patients.
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Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Single Patient Record: Eliminate duplicate work with a single patient record to ensure that claims always match documentation. 
  • Automation:  Automate billing and collection tasks like insurance eligibility and benefits verification, denial handling, claims corrections and remittance advice and more. 
  • Optimized Charges: Automate workflows and allow for automated charge capture and aggregation, optimizes billable units, verifies charges before claim submission and more. 
  • Better Cash Flow: Automate claims procession, denial management and analytical tools to facilitate better cash flow. 
  • Holistic View of Financial Health: Get a complete view of medical practice health with practice metrics, KPIs and benchmarks. 
  • Dashboard Reporting: Identify performance issues for quick and timely action. 
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  • Eliminates Double-Entries: It has a one-write system that helps remove double-entries entered by mistake by asking questions.  
  • Review Treatment Plan Updates: It reviews psychosocial and treatment plan updates.  
  • Pre-Populated Records: It integrates discharge summaries and planning sections and pre-populates them from goals, diagnoses and number of sessions.  
  • Automated Processes: It automates processes such as billing validations and group scheduling.  
  • Easy to Use: It has the same top menu bar for all of its sections, making it easy for those with limited computer skills to make entries.  
  • Electronic Signatures: Patients can sign any e-document in their chart directly.  
  • Integrated Scheduling: CAM by Celerity LLC schedules clients and highlights their daily schedule with color codes.  
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  • Powerful EMR Software:  Process complete bills with compliance for speedy collections with daily billing, payment posting and follow up. 
  • Process Automation: Automate processes from patient intake to final payment, curbing errors and ensuring speedy payments. Streamline claims processing, provide collaborative communication tools and transparent reporting and analysis. 
  • Partnership of Billing And Collections Professionals: Follow best practices of revenue cycle management. Get updated payer rules based on collective intelligence. 
  • Expert Revenue Cycle Management: Get comprehensive reporting and analysis for outpatient rehab practice. Integrate monthly KPI metrics, monthly financials and an optional data-driven coaching and account overview. 
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  • Pre-Installed Rules: It has pre-installed rules that help practices maintain complete control of service limitations. It alerts staff when services are scheduled beyond allowable guidelines and claims are submitted with exceeded submissions. When minimum time prerequisites are met, it ensures that IOP services are billed correctly.  
  • ChartView Interface: Chart interface is intuitive, and it allows physicians to access, edit or add records in a patient’s chart in one dashboard.  
  • Lab Interface: Its lab interface increases operational efficiency by streamlining and automating workflows. It eliminates the need to maintain information manually.  
  • E-Prescribing: It supports computer-based electronic transmission, generation and filling out of medical prescriptions.  
  • Golden Thread: The system connects identified problems while assessing treatment plans and links goals from progress notes to treatment plans.  
  • Document Manager: It uploads documents and attaches them to the patient’s chart.  
  • Integrated Report Writer: Linked to all fields within company records, allowing users to create any type of report they want.  
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#33

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User Sentiment Summary

Great User Sentiment 145 reviews
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87%
of users recommend this product

Clinicient has a 'great' User Satisfaction Rating of 87% when considering 145 user reviews from 2 recognized software review sites.

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4.0 (21)
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4.4 (124)
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Synopsis of User Ratings and Reviews

Functionality: The system is easy to customize, navigate and generates data for business metrics. It cuts payment turnaround time, integrates with several third-party modules, improves workflows and reduces errors, said 84% of the reviewers who talked about the product’s functionality.
Billing: Nearly 79% of users who talked about billing said that the product’s EMR is fully integrated with the billing solution and documentation, making it efficient for billing purposes.
Reporting: The system offers robust reporting tools that provide reports on no-shows, A/R and more while tracking business metrics efficiently, as said by approximately 81% of users who mentioned reporting.
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System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Learning Curve: The product requires a steep learning curve to get acquainted with its features, and performing simple tasks can be tedious initially, said 81% of users who mentioned the learning curve.
Training and Support: Nearly 78% of reviewers who talked about support said that the training provided is inadequate to get used to the bells and whistles of the system, and support can be improved.
Offline Mode: The product requires a strong internet connection to use and doesn’t offer an offline mode of access, noted approximately 75% of users who mentioned offline mode.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Insight EMR and Billing offers a robust solution to speed up billing and payments, which drastically cuts down manual work while freeing up staff time for personalized attention to patients. Users can customize templates for everyday documentation, personalize patient notes and make changes to patient conditions. It offers robust communication abilities, integrates with various third-party modules and improves operational efficiency. The multi-faceted system keeps track of billing, patient notes and scheduling. However, the system is complex to implement initially, is prone to glitches, comes with a basic UI and its customer support can be improved. Its scheduling function lacks a waitlist feature, and its server is slow and takes time to load.

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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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