Infor M3 vs Dynamics 365 ERP

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Our analysts compared Infor M3 vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Infor M3 Software Tool

Product Basics

Infor M3 is a cloud-based enterprise resource planning solution for medium and large global distributors, manufacturers and after-sales service providers. It helps manage complex, mixed-mode value chains and distribution-intensive environments. It provides exceptional user experiences, flexible implementation options and industry-relevant capabilities in a multi-country, multi-site and multi-company environment. Organizations can adapt to industry trends, business models and boost their business’s growth. It has deep capabilities in chemicals, distribution, equipment, fashion and food and beverage industries.

It provides on-demand computing with industry-specific capabilities to provide customer service. It is deployed on Amazon Web Services, providing service at low costs with a secure environment. It is available in 23 languages and supports local requirements for 42 countries.

To explore other popular solutions that Infor offers, visit our Infor company page.
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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

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$10,000/User, Monthly
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$70/User, Monthly
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On-Premise
Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Flexible and Scalable: Meets the needs of users’ businesses with high computing power and scalability for resources.  
  • Security: Supported by Amazon Web Services, making it secure with very low downtimes.  
  • Global Solution: Provides global financial visibility. It has multi-company, multi-site, multi-currency, multi-country and multi-language capabilities. Available in 23 languages and has support for 46 countries.  
  • Supports Core Business Processes: Supports customer sales, financial management, manufacturing, supply chain planning and execution, procurement management and service, rental and equipment management.  
  • Supports Multiple Business Models: Supports complex business models for manufacturing, service, rental and distribution. Manages complex products and includes attribute-based and configured kits. It supports make-to-stock (MTS), configure-to-order (CTO) and make-to-order(MTO). Enables after-sales service and multi-channel sales.  
  • Easy-to-Use User Interface: Creates role-based and personalized home pages. It also supports business collaboration with the help of alerts and workflows. Accessible via multiple devices and browsers.  
  • Low Total Cost of Ownership: Has a shared infrastructure that lowers users' total cost of ownership by lowering operating expenses, reducing implementation costs and time and removing the need for on-premise maintenance.  
  • No More Upgrades: Maintained in the cloud, removing the need for upgrades that on-premise software requires.  
  • Access to Innovation: Adds new functions regularly, and lets users try them out in a test environment before including the feature in their production environment.  
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: With a best-in-class award and a 99 score for its financial management capabilities in our assessment, it provides real-time visibility into financial data, tracks expenses, and manages budgets to support informed financial decisions. It also strengthens financial reporting and ensures compliance with industry standards.
  • Optimized Inventory Management: This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP. You can track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. There are also tools to improve supply chain visibility and responsiveness to customer demand.
  • Enhanced Customer Experience: With a score of 99 for CRM features in our assessment, Dynamics 365 ERP has a lot to offer to improve customer experiences. It also streamlines service delivery and simplifies order fulfillment, while providing a 360-degree view of customer interactions for personalized, impactful experiences.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: This capability earns a perfect 100 from our analyst team for its ability to provide secure accounting views and restrict manual adjustments. Safeguard sensitive data with advanced security features designed to meet strict compliance and regulatory standards.
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  • Chemicals: Has a suite of offerings specifically for the chemicals industry.  
    • Allows for the planning of by-products and co-products.
    • Lets users optimize their formulas.
    • Supports traceability and quality management protocols.
    • Has templates to manage regulatory compliance.
    • Has features for tank liquid management.
  • Distribution: Has features of support end-to-end distribution management.  
    • Supports order fulfillment across multiple channels.
    • Provides support for rebate management and value-added services.
    • Helps with warehouse, inventory and transportation management.
    • Supports traceability and lot-allocation.
  • Equipment:  Supports the entire equipment lifecycle with relevant features.  
    • Supports pricing, discounts, quoting and complex configuration.
    • Lets users forecast for replacements.
    • Also helps with mobile field service and rental management.
    • Helps users deliver, move and pick-up equipment.
  • Fashion: Handles inventory for fashion industries.  
    • Handles both style and not-in-style items.
    • Lets users sort by flexible style, fit, color and size matrix by product.
    • FSupports lot tracking for ethical sourcing.
    • Gives users support for kitting and pre-packs.
    • Supports automated planning, forecasting and assortments.
  • Food and Beverage: Supports the following features in the food and beverage.  
    • Provides visibility to raw materials and ingredient inventory.
    • Also provides traceability from the start to the end of the product life cycle.
    • Helps in producing scheduling and planning.
    • Helps users manage seasonality and shelf-life.
    • Provides guidance on regulatory compliance.
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#35

among all
ERP Software

#1

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

73
82
78
97
62
76
69
99
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Inventory Management
Finance and Accounting
Project Management
Inventory Management
Customer Relationship Management
Finance and Accounting
Project Management
Analytics and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Infor M3
Dynamics 365 ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 78 62 69 93 74 99 78 81 70 87 57 74 73 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
76%
6%
18%
94%
0%
6%
14%
71%
15%
71%
0%
29%
73%
0%
27%
100%
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0%
91%
4%
5%
96%
0%
4%
58%
25%
17%
75%
0%
25%
100%
0%
0%
100%
0%
0%
78%
6%
16%
78%
0%
22%
83%
0%
17%
92%
0%
8%
70%
0%
30%
80%
10%
10%
91%
0%
9%
100%
0%
0%
56%
11%
33%
78%
0%
22%
67%
17%
16%
67%
0%
33%
64%
9%
27%
64%
0%
36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

57%
0%
43%
71%
0%
29%

User Sentiment Summary

Good User Sentiment 151 reviews
Great User Sentiment 8415 reviews
78%
of users recommend this product

Infor M3 has a 'good' User Satisfaction Rating of 78% when considering 151 user reviews from 6 recognized software review sites.

85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

3.3 (1)
n/a
3.8 (54)
3.8 (1594)
4.37 (30)
n/a
4.3 (24)
4.4 (5760)
4.1 (15)
4.4 (120)
3.0 (27)
3.9 (941)

Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 91% of users who mention the system’s usability.
Functionality: Infor M3 offers a robust suite of successful project management tools, as reported by 92% of the users who mention the product’s functionality.
Collaborative: About 95% of users noted that this system helps bridge the gaps between remote teams and quickly coordinate users.
Integrations: Available integrations help add value to the base product, as reported by 100% of reviewers who mention integrations.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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User Interface: About 66% of users who mentioned the interface noted that it is old and needs a redesign.
Implementation: The physical implementation process misses the mark, and can be difficult according to 77% of reviewers who mention implementation.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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Infor M3 provides a full-suite ERP solution that ranks high on usability and functionality. Some users think that documentation would make the tool easier to use. It supports multi-lingual and multi-currency operations. Most users think it lets them customize the tool according to their requirements. Also, a few users find it difficult to learn and get used to. Support is prompt. It is highly configurable, but a consultant may be required to implement it.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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Screenshots

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