Dynamics 365 ERP vs Priority ERP

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Our analysts compared Dynamics 365 ERP vs Priority ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

Recognized for its strengths in Customer Relationship Management (CRM), Finance, and Accounting, it stands out in our product directory, delivering 81% of essential features out of the box. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

Dynamics 365 ERP offers a 30-day free trial, but it requires a credit card and only one module can be tested at a time. Due to these limitations, I decided to skip the trial.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

Overall, my research shows that Dynamics 365 ERP is highly regarded by users for its seamless integration, extensive customization options, and real-time analytics, all of which contribute to improved business operations.

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Priority ERP is a cloud-based enterprise resource planning (ERP) solution designed for small and medium-sized businesses (SMBs) across various industries. It provides a comprehensive suite of integrated tools to manage core business functions like finance, accounting, inventory, customer relationship management (CRM), and project management. Priority ERP boasts a user-friendly interface, customizable dashboards, and robust reporting capabilities, making it suitable for companies with limited IT resources. Key benefits include improved operational efficiency, real-time visibility into business data, enhanced collaboration, and increased productivity. Popular features include advanced financial management, integrated CRM, web-based accessibility, and mobile apps for on-the-go access. User reviews highlight Priority ERP's ease of use, scalability, and strong customer support. Compared to similar solutions, Priority ERP is praised for its affordable pricing and flexible subscription options. Pricing ranges based on the number of users and modules required, with monthly and annual payment options available.

Pros
  • User-friendly interface
  • Scalable for growth
  • Affordable options
  • Strong customer support
  • Mobile apps for access
Cons
  • Limited reporting
  • Fewer features
  • Not for complex businesses
  • Limited customization
  • Integration challenges
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$70/User, Monthly
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$120/User, Monthly
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Tailored to your specific needs
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Mobile
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Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: Gain real-time visibility into financial data, track expenses, manage budgets and make informed financial decisions. Strengthen financial reporting and compliance with industry standards. It earns a best-in-class award and a 99 score for its financial management capabilities.
  • Optimized Inventory Management: Track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. Improve supply chain visibility and responsiveness to customer demand. This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP.
  • Enhanced Customer Experience: Achieve top-tier customer relationship management that improves customer service and simplify order fulfillment. Access a 360-degree view of customer interactions to deliver personalized experiences. This ability scores a 99 in our assessment, reflecting its exceptional ability to elevate the customer experience.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: Safeguard sensitive data with advanced security features designed to meet strict compliance standards. Protect your financial information while ensuring regulatory adherence. This capability earns a perfect 100 from our analyst for its ability to provide secure accounting views and restrict manual adjustments.
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  • Improved Operational Efficiency: Automate workflows, streamline processes across departments, and eliminate manual tasks for increased productivity and cost savings.
  • Real-Time Visibility: Gain instant access to accurate and consolidated data across all departments, enabling informed decision-making and improved business agility.
  • Enhanced Collaboration: Break down communication silos and foster collaboration between teams with a central platform for sharing information and tracking projects.
  • Boosted Customer Relationships: Manage customer interactions effectively with integrated CRM tools, personalize customer experiences, and improve customer satisfaction.
  • Scalability for Growth: Easily adapt to changing business needs by adding new users, modules, and functionality as your company grows.
  • Increased Productivity: Empower employees with self-service tools, automate repetitive tasks, and free up valuable time for high-impact activities.
  • Streamlined Inventory Management: Optimize inventory levels, reduce carrying costs, and improve delivery times with real-time inventory tracking and forecasting.
  • Enhanced Financial Management: Gain deeper insights into financial performance, streamline cash flow, and ensure compliance with regulations.
  • Improved Regulatory Compliance: Automate compliance tasks, manage risk effectively, and reduce the risk of penalties with built-in compliance features.
  • Reduced Costs: Eliminate manual processes, consolidate systems, and optimize resource utilization to minimize operational expenses.
  • Mobile Accessibility: Access critical business information and manage tasks on-the-go with mobile apps for iOS and Android devices.
  • Simplified System Management: Leverage cloud-based technology to minimize IT overhead, reduce maintenance costs, and ensure system availability.
  • Strong Customer Support: Receive expert assistance from Priority's dedicated support team to maximize your return on investment.
  • Affordable Pricing: Choose from flexible subscription options that fit your business needs and budget.
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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  • Regulatory Compliance: Hone in on specific financial statement aspects, such as clarity, relevancy, reliability and comparability, to verify compliance adherences. Track, confirm and audit purchases. 
  • Billing: Employ project-based, recurring revenues, pre-established payment conditions, delivery-based and other billing methodologies. 
  • Cash Management: Supervise order-to-cash and purchase-to-pay practices closely. Track days sales outstanding (DSO) to forecast outstanding accounts receivable, aging and cash flow projection sizes. 
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Product Ranking

#1

among all
ERP Software

#137

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

82
68
97
94
76
44
99
96
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Inventory Management
Customer Relationship Management
Finance and Accounting
Project Management
Analytics and Reporting
Customer Relationship Management
Analytics and Reporting
Project Management
Inventory Management
Human Resource Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Dynamics 365 ERP
Priority ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 97 76 99 99 83 100 79 96 90 99 78 64 73 94 44 96 84 89 90 53 58 89 91 86 51 36 0 25 50 75 100
94%
0%
6%
94%
0%
6%
71%
0%
29%
43%
0%
57%
100%
0%
0%
100%
0%
0%
96%
0%
4%
83%
0%
17%
75%
0%
25%
92%
0%
8%
100%
0%
0%
91%
0%
9%
78%
0%
22%
56%
0%
44%
92%
0%
8%
58%
0%
42%
80%
10%
10%
90%
0%
10%
100%
0%
0%
91%
0%
9%
78%
0%
22%
89%
0%
11%
67%
0%
33%
33%
17%
50%
64%
0%
36%
36%
0%
64%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

71%
0%
29%
57%
0%
43%

User Sentiment Summary

Great User Sentiment 8415 reviews
Great User Sentiment 113 reviews
85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

89%
of users recommend this product

Priority ERP has a 'great' User Satisfaction Rating of 89% when considering 113 user reviews from 3 recognized software review sites.

n/a
4.75 (1)
3.8 (1594)
n/a
n/a
4.45 (55)
4.4 (5760)
4.4 (57)
4.4 (120)
n/a
3.9 (941)
n/a

Awards

SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

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Synopsis of User Ratings and Reviews

Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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User-Friendly Interface: Intuitive design and clear navigation make it easy for users to learn and use the system.
Scalability: Accommodates growing businesses with flexible configurations and add-on modules.
Automation: Streamlines workflows and reduces manual tasks, saving time and resources.
Real-time Insights: Provides comprehensive dashboards and reports for informed decision-making.
Mobile Accessibility: Access key information and manage tasks on the go through mobile apps.
Strong Security: Ensures data protection with robust security features and access controls.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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Limited Customization: May not cater to specific industry needs or complex workflows, requiring workarounds or external solutions.
Reporting Challenges: Reporting functionality may be limited, offering less flexibility and customization compared to more advanced ERP systems.
Integration Complexity: Integrating with third-party applications can be complex and require additional development effort.
Limited Support Options: Support options may be limited, particularly for smaller businesses or those with unique needs.
Scalability Concerns: May struggle with large datasets and complex workflows, potentially impacting performance and user experience.
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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex, a global carpet manufacturer that faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements.However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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User reviews for Priority ERP paint a mixed picture, highlighting its ease of use and scalability but expressing concerns about limited customization and reporting functionality. Many users appreciate the intuitive interface and how quickly they can get up and running compared to other ERP solutions. They also praise its ability to accommodate growth, offering add-on modules and flexible configurations. However, some users find it lacks the depth of customization offered by competitors like SAP and Oracle, requiring workarounds or external solutions for specific industry needs or complex workflows. Additionally, the built-in reporting tools are seen as less flexible and customizable compared to other systems, limiting the ability to generate tailored reports and insights. One user commented, "Priority ERP is a breeze to use compared to the clunky system we had before. We were up and running in no time and the interface is so intuitive that even our less tech-savvy employees can navigate it easily." However, another user shared, "While Priority ERP is easy to use, it doesn't offer the level of customization we need for our unique business model. We've had to find workarounds and use external solutions to fill the gaps, which is frustrating and time-consuming." Overall, user reviews suggest that Priority ERP is a good choice for businesses seeking a user-friendly and scalable ERP solution, but those with specific customization or advanced reporting needs may find it lacking compared to competitors.

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