SAP Business ByDesign vs Dynamics 365 ERP

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Our analysts compared SAP Business ByDesign vs Dynamics 365 ERP based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

SAP Business ByDesign Software Tool

Product Basics

SAP Business ByDesign is a cloud-based Enterprise Resource Planning (ERP) software designed to serve the needs of midsize businesses. It offers a comprehensive suite of services, including financial management, customer relationship management, supply chain management, and project management, among others. This software is particularly well-suited for businesses looking for a scalable solution that can grow with them, providing the flexibility to adapt to changing business needs. One of the key benefits of SAP Business ByDesign is its ability to offer real-time analytics and insights, enabling businesses to make informed decisions quickly. Additionally, its user-friendly interface and the fact that it's a cloud-based solution mean that it can be accessed from anywhere, at any time, which enhances operational efficiency. When compared to similar products, users often highlight its comprehensive feature set and the robust support provided by SAP. Pricing for SAP Business ByDesign typically follows a subscription model, based on the number of users and the scope of the services required, making it a flexible option for businesses looking to manage their expenses effectively.

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Dynamics 365 ERP is a suite of cloud-based applications designed to optimize key functions such as finance, supply chain management, project operations, human resources, sales and customer service.

According to our data, it stands out in Customer Relationship Management (CRM) and Finance and Accounting in our product directory. It also delivers 81% of essential features out of the box, ensuring robust functionality. Its modular structure allows growing businesses to select and customize components to match specific needs.

Users praise Dynamics 365 ERP for its seamless CRM and ERP integration that simplifies workflows, enhances collaboration, and provides actionable insights through advanced analytics and AI-powered tools.

Dynamics 365 ERP offers a 30-day free trial for a few of the apps within the ERP suite. Pricing depends on the selected modules, user licenses and deployment options. For example, Dynamics 365 Business Central’s standard license costs about $70 per user per month, while Dynamics 365 Finance and Operations starts at $210 per user per month for a full license.

Implementation costs vary widely, from $16,000 for smaller projects to over $1,000,000 for large-scale deployments. Ongoing support and maintenance fees depend on service agreements with Microsoft or its certified partners. To ensure the best fit, you should evaluate your needs and consult a Microsoft partner for tailored recommendations.

Our Research Process for Dynamics 365 ERP

A 30-day free trial is available for only a handful of the 10 apps that make up the ERP suite, and only one trial can be active at a time. Due to these limitations, I felt that a trial wouldn’t provide a comprehensive end-user experience to fully evaluate the suite.

Instead, I relied on their user reviews, product demo videos, detailed documentation, and success stories to explore the software’s strengths and unique features.

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$19/User, Monthly
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$70/User, Monthly
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Product Assistance

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Product Insights

  • Enhanced Visibility: It contains real-time data analysis and visualization tools. For example, users can look at their finances minute-by-minute as transactions are processed and payments are made. Additionally, the project management feature will enable users to see how projects are progressing and allows them to look at attachments and information associated with individual project stages. 
  • Growth-Oriented: The configuration ability of this tool is relatively high, which allows it to transform as business needs grow and change. Modules and different software systems can also be integrated with the program to account for the company's specific workflows. ;
  • Increased Collaboration:  It supports multi-site and global operations, allowing for centralization of information and employees’ collaboration across different business centers and workflows. The project management tool increases collaboration as it enables visualization of project tasks, accessed by users with the appropriate permission levels. 
  • Improved Customer Experience: Browse through customer history to target marketing collateral and sales discussions to a specific user. Not only does this improve sales, but it also offers personalized and nuanced experiences to the customers, which makes them happy and improves retention rates. 
  • Demonstrated Opportunities for Improvement:  It provides insight into the areas in which a business could be streamlined or where money could be saved. For example, the procurement management tool lets users look at contracts and bids from suppliers and compare them to negotiate better deals and discover snags in the supply chain by visualizing real-time production information. 
  • Data Security It secures data through AES-256 encryption and SOC 2 compliance. Firewalls and 24/7 security monitoring can help deter hackers. Additionally, SAP’s data centers are ANSI/TIA EIA-942 Tier III facilities with bulletproof walls, meaning that the threat of unauthorized access to the system is further reduced. 
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  • Enhanced Operational Efficiency: Streamline core business processes across finance, supply chain, manufacturing, operations, and customer service. Automate workflows, reduce manual tasks and increase productivity.
  • Improved Financial Control: With a best-in-class award and a 99 score for its financial management capabilities in our assessment, it provides real-time visibility into financial data, tracks expenses, and manages budgets to support informed financial decisions. It also strengthens financial reporting and ensures compliance with industry standards.
  • Optimized Inventory Management: This functionality scores a perfect 100, equaling top solutions like Visibility ERP and Cetec ERP. You can track inventory levels, manage stock locations, optimize purchasing and reduce stockouts. There are also tools to improve supply chain visibility and responsiveness to customer demand.
  • Enhanced Customer Experience: With a score of 99 for CRM features in our assessment, Dynamics 365 ERP has a lot to offer to improve customer experiences. It also streamlines service delivery and simplifies order fulfillment, while providing a 360-degree view of customer interactions for personalized, impactful experiences.
  • Strengthened Data-Driven Decision Making: Access real-time data insights, generate reports, identify trends and make informed business decisions. Leverage predictive analytics to forecast demand and optimize resource allocation.
  • Improved Collaboration and Communication: Break down silos, foster collaboration across departments, and streamline communication. Improve teamwork, knowledge sharing and decision-making.
  • Enhanced Mobility and Accessibility: Access information and manage tasks from anywhere, on any device. Empower employees to work remotely and stay productive.
  • Better Scalability and Flexibility: Adapt to business growth and changing needs with a scalable cloud-based platform. Add or remove modules, users and features as needed.
  • Robust Integration With Microsoft Ecosystem: Seamlessly integrate with other Microsoft products like Office 365, Power BI and Azure. Extend functionality and create a unified business environment.
  • Complete Security and Compliance: This capability earns a perfect 100 from our analyst team for its ability to provide secure accounting views and restrict manual adjustments. Safeguard sensitive data with advanced security features designed to meet strict compliance and regulatory standards.
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  • Financial Management: Leverage customer and supplier transaction data to look at the organization’s financial position in real-time. It supports multiple different currencies and reporting standards, ensuring that business conducted globally is accounted for and centralized. 
  • CRM 360 View: The CRM 360 view contains the ability to manage customers from the time they are prospects to their final purchase. The system uses historical purchase data to generate targeted advertisements. The customer history can be handed over to your sales team, who can use this information to refine and improve sales tactics.. 
  • Human Resources Management: The human resources tool allows employees to manage their timesheets and personal information. The program also gives HR professionals the ability to monitor purchase requests, complete payroll processing and manage time and labor. 
  • Project Management: The project management feature includes a project cost report that lets users calculate revenue and expenses on a project basis. It also enables users to analyze document flow through this feature’s integration with your supply chain. Documents such as customer invoices can be attached to projects to increase collaboration and visibility. 
  • Procurement Management: It centralizes supplier information, therefore enabling users to negotiate better deals and recognize inefficiencies. Users can also manage supplier contracts in the system. 
  • Supply Chain Management: Users can conduct demand planning in real-time using forecasting methods such as seasonal linear regression and moving average. The tool also contains outlier correction. Production management and supply network visibility are other helpful features of this tool. 
  • Localization: It allows users to operate globally. It centralizes information from different countries, companies and accounting systems to create a complete and accurate view of an organization’s state. 
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  • Financial Management: Comprehensive financial management suite for general ledger, accounts payable, accounts receivable, cash management, budgeting, and financial reporting.
  • Supply Chain Management: Integrated supply chain management for procurement, inventory management, production planning, warehousing, logistics, and quality control.
  • Sales and Customer Service: Tools for sales force automation, customer relationship management, lead management, opportunity tracking, order management, and customer service.
  • Project Management and Accounting: Project planning, resource scheduling, time and expense tracking, billing, and project accounting.
  • Business Intelligence and Analytics: Built-in reporting and analytics tools, including Power BI integration for advanced data visualization and analysis.
  • Workflow Automation: Visual designer for automating business processes across departments, eliminating manual tasks, and streamlining operations.
  • Mobile Accessibility: Native mobile apps for iOS and Android devices for accessing data and managing tasks on the go.
  • Cloud-Based Deployment: Scalable cloud-based platform with automatic updates and continuous innovation.
  • Customization and Integration: Low-code tools for customization and integration with other business systems and applications.
  • Industry-Specific Modules: Specialized modules for manufacturing, retail, professional services, and other industries.
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Product Ranking

#34

among all
ERP Software

#1

among all
ERP Software

Find out who the leaders are

Analyst Rating Summary

74
82
92
97
41
76
90
99
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Finance and Accounting
Analytics and Reporting
Inventory Management
Project Management
Customer Relationship Management
Inventory Management
Customer Relationship Management
Finance and Accounting
Project Management
Analytics and Reporting

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

SAP Business ByDesign
Dynamics 365 ERP
+ Add Product + Add Product
Analytics And Reporting Asset Management Customer Relationship Management Finance And Accounting Human Resource Management Inventory Management Manufacturing Order Management Procurement Project Management Service Management Supply Chain Management Warehouse Management 92 41 90 96 66 91 58 83 88 91 78 64 66 97 76 99 99 83 100 79 96 90 99 78 64 73 0 25 50 75 100
88%
6%
6%
94%
0%
6%
43%
0%
57%
71%
0%
29%
91%
0%
9%
100%
0%
0%
96%
0%
4%
96%
0%
4%
67%
0%
33%
75%
0%
25%
91%
0%
9%
100%
0%
0%
56%
6%
38%
78%
0%
22%
83%
0%
17%
92%
0%
8%
90%
0%
10%
80%
10%
10%
91%
0%
9%
100%
0%
0%
78%
0%
22%
78%
0%
22%
67%
0%
33%
67%
0%
33%
59%
14%
27%
64%
0%
36%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
0%
36%
71%
0%
29%

User Sentiment Summary

Great User Sentiment 137 reviews
Great User Sentiment 8415 reviews
81%
of users recommend this product

SAP Business ByDesign has a 'great' User Satisfaction Rating of 81% when considering 137 user reviews from 5 recognized software review sites.

85%
of users recommend this product

Dynamics 365 ERP has a 'great' User Satisfaction Rating of 85% when considering 8415 user reviews from 4 recognized software review sites.

4.7 (14)
n/a
3.4 (38)
3.8 (1594)
4.2 (24)
4.4 (5760)
4.0 (22)
4.4 (120)
4.3 (39)
3.9 (941)

Awards

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SelectHub research analysts have evaluated Dynamics 365 ERP and concluded it earns best-in-class honors for Customer Relationship Management and Finance and Accounting.

Customer Relationship Management Award
Finance and Accounting Award

Synopsis of User Ratings and Reviews

User-Interface: The solution has an intuitive user interface to facilitate understanding of the basic functions and navigate through the system with ease, according to 71% of users.
Reporting: According to 100% of users who reviewed this pro, it has advanced capabilities to create dynamic reports. Visualizations depict KPIs and other critical business metrics.
Documentation: About 100% of users who mentioned this pro said it has extensive documentation, with a user manual, videos, booklets and articles about the product’s use.
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Streamlined Operations: Users praise Dynamics 365 ERP for simplifying complex processes, boosting efficiency, and reducing manual tasks.
Enhanced Visibility: Real-time data insights and improved reporting are lauded for providing better decision-making capabilities.
Scalability and Flexibility: The ability to adapt to changing business needs and integrate with other systems is a major plus for users.
Improved Collaboration: Seamless integration with Microsoft tools and mobile accessibility are seen as key strengths for teamwork.
Reduced Costs: Users report cost savings through optimized inventory management, streamlined processes, and improved efficiency.
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Expensive: The solution is costly compared to other solutions available in the market, according to 100% of users.
Speed: According to 100% of users who reviewed this con, speed is a significant concern as it affects business productivity.
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Implementation Complexity: Some users report challenges with initial setup and configuration, requiring technical expertise.
Cost Concerns: While cost-effective compared to some competitors, upfront licensing, implementation, extensive modifications and ongoing maintenance fees can be significant.
Learning Curve: The interface can be complex for new users, requiring training and adaptation.
Performance Issues: Handling large datasets or complex configurations can hinder overall efficiency and productivity.
Integration Challenges: While offering integration with Microsoft tools, seamless integration with non-Microsoft systems can be complex.
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SAP Business ByDesign is a cloud-based enterprise resource planning (ERP) solution that has garnered positive feedback from users for its comprehensive functionality and ease of use. The software provides a wide range of features, including financial management, customer relationship management (CRM), human resources (HR), supply chain management, and project management, all within a single, unified platform. Users appreciate the intuitive interface and the ability to access the system from anywhere with an internet connection. The cloud-based nature of the solution eliminates the need for on-premises infrastructure, reducing IT costs and complexity. While SAP Business ByDesign offers numerous strengths, some users have noted that the initial implementation process can be time-consuming and may require specialized expertise. Additionally, the software's extensive functionality can lead to a steeper learning curve for new users. However, SAP provides comprehensive training and support resources to assist with implementation and user adoption. Compared to other ERP solutions, SAP Business ByDesign stands out for its scalability and flexibility, allowing businesses to adapt the system to their specific needs as they grow. The software's ability to integrate with other business applications further enhances its value proposition. SAP Business ByDesign is particularly well-suited for small and medium-sized businesses (SMBs) that require a comprehensive ERP solution without the complexity and cost associated with larger enterprise systems. The software's scalability ensures that it can grow alongside the business, while its cloud-based delivery model provides flexibility and accessibility. Additionally, SAP Business ByDesign's industry-specific functionality caters to the unique needs of various sectors, making it a versatile choice for businesses across different industries.

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Microsoft Dynamics 365 ERP is a suite of applications designed to help growing businesses manage Enterprise Resource Planning alongside CRM. After exploring user reviews, product demos, documentation and success stories, here’s what stood out:Its seamless integration with Microsoft tools like Power BI, Power Automate, and Teams improves productivity through better data visualization, automated workflows, and collaboration.For instance, Belgotex1, a global carpet manufacturer, faced challenges with outdated, disconnected systems. Critical data was scattered, and collaboration between departments was hindered. By implementing Dynamics 365 alongside Power Apps, Power Pages, Power BI and Microsoft Fabric, they unified operations and empowered employees to address these inefficiencies.Its modular structure is another major strength. It consolidates various processes into a single system, reducing data silos and improving collaboration across departments.Pricing is flexible and varies by application and licensing type. You should carefully assess your specific needs to determine the best solution.Another strong feature that stood out to me is its ability to automate repetitive tasks. It reduces manual errors and frees up time for more strategic activities. Customization options further improve its value, allowing you to tailor the system to your unique requirements. However, some users have reported challenges, including a learning curve for beginners, implementation hurdles and occasional performance issues.Overall, Dynamics 365 ERP is a versatile solution for businesses aiming to integrate operations across departments. With its robust features, AI-powered tools, and seamless integration with other Microsoft products, it stands out as a compelling choice for businesses looking to boost efficiency and drive growth.

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Rootstock

S2K Enterprise

Sage 300 Cloud

SAP Business One

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SYSPRO

SyteLine

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