Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs Built for Teams

ADP Workforce Now vs Built for Teams

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs Built for Teams based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

Built for Teams provides small to mid-sized companies with robust employee management solutions in a web-based environment. It provides modules that support PTO tracking, recruiting, record keeping and more. Its inclusions let managers and stakeholders hire and retain a successful workforce with analytics tools that provide valuable insights for educated decision making.

It gives employees an accessible source of information to make requests and check personal data like PTO. Managers can leverage organizational charts to gain clear visibility into all of their employees.

$110 Monthly

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Tailored to your specific needs

$1/User, Monthly

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Tailored to your specific needs

Small

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Large

Small

Medium

Large

Windows

Mac

Linux

Android

Chromebook

Windows

Mac

Linux

Android

Chromebook

Cloud

On-Premise

Mobile

Cloud

On-Premise

Mobile

Product Assistance

Documentation

In Person

Live Online

Videos

Webinars

Documentation

In Person

Live Online

Videos

Webinars

Phone

Chat

FAQ

Forum

Knowledge Base

24/7 Live Support

Phone

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FAQ

Forum

Knowledge Base

24/7 Live Support

Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

Improved Organization: Built for Teams includes robust organizational charts that give managers valuable visibility into everyone working at the business. Users can also benefit from numerous scheduling and PTO request features to keep track of who is working when.
Hire the Best: This suite gives hiring managers the tools needed to find, hire and maintain the best-in-class employees for a stable and productive working environment. Search by certification, skill set, availability and more for the best matches.
Better Strategic Decision Making: Built for Teams gives users the ability to set up strategic hiring plans and successions to ensure that you’re never left in a tough spot when you lose an employee. Ramp up your hiring in conjunction with other business processes or slow it down when a good point is reached.
Boost Process Accuracy: Users can actively manage salaries, employee position statuses and hiring plans for consistent and accurate hiring practices. A historical record of all changes to these processes is automatically kept by the system for increased accountability and accuracy.
Easy to Access and Intuitive: Built for Teams focuses on providing users with an accessible and simple platform. Users can easily edit single employees, teams or whole departments with drag-and-drop support. Everything is easily accessible via web browser and supports interactive charts with zoom, pan and navigation features.
Quick and Easy Approvals: Managers can receive automatic notifications when someone requests time off. These notifications include information on who else has requested the day off, a full request summary and a quick link to approve or deny the request. Optional alerts can also be set to notify employees that their leave request was accepted or denied.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

Customizable Org Charts: Built for Teams includes flexible organizational charts that display the hierarchy of the entire organization. Each employee in the chart comes with easy to access information, including department, contact info, location, schedule, a personal bio and more. Team members can be color-coded for more in-depth organization.
Chart Metrics: Users can leverage organizational charts to view open positions, hiring progress, headcounts and the overall span of control. This information, along with the entire chart itself, can be printed, published through a company’s intranet and shared with employees.
Applicant Tracking: Managers can gain instant visibility into critical hiring processes. Users can see hiring progress for open positions, how many people have applied to a certain position, how many days a position has been open and more.
PTO Tracking: Users can completely customize their leave and PTO request settings to include things like sick, personal and holidays leave. Users can create an unlimited amount of these settings. The system can also carry over unused time, blackout days, waiting periods and more. This feature also supports the automatic increase of rates based on tenure.
Time Off Requests: Employees can easily submit requests for time off from mobile, desktop and the Slack application. They can also see their remaining hourly balances, transaction histories and request statuses. Company calendars ensure that there are no conflicts with multiple people asking for the same day off.
Slack Integration: Built for Teams features integration with Slack that allows employees to easily submit requests from the application itself. Users can also see their current balances and PTO accounts.
Automation and Reporting: Users can leverage automation to cut down on time-intensive manual entry that allows managers to focus on more important tasks. Reporting features track and displays time off requests, balances and employee statistics.

Product Ranking

#11

among all
HR Management Software

#208

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

Built for Teams

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73%

18%

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75%

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86%

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73%

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83%

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

ADP Workforce Now

Built for Teams

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100%

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

94%

of users recommend this product

Built for Teams has a 'excellent' User Satisfaction Rating of 94% when considering 1222 user reviews from 4 recognized software review sites.

5.0 (19)

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4.1 (3109)

4.6 (58)

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4.74 (573)

4.4 (5734)

4.7 (572)

4.4 (358)

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4.0 (1769)

3.9 (19)

Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

Centralized Employee Database: Built for Teams offers a centralized location to store and manage employee data, including contact information, emergency contacts, job titles, and more. This eliminates the need for paper files or multiple spreadsheets, making it easier to keep track of employee information and ensure accuracy.

Streamlined Onboarding: The platform simplifies the onboarding process for new hires by providing a structured framework for collecting necessary information, assigning tasks, and tracking progress. This ensures a smooth and efficient onboarding experience for both new employees and HR staff.

Time-Off Management: Built for Teams includes tools for managing employee time off, including vacation, sick leave, and personal days. Employees can easily request time off through the platform, and managers can approve or deny requests with a few clicks. The system also tracks accruals and balances, ensuring that employees are using their time off appropriately.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Limited Customization: Users have expressed frustration over the platform's limited ability to tailor the system to their specific needs, particularly when it comes to complex workflows and unique organizational structures.

Reporting Functionality: Generating comprehensive reports, especially for performance management or identifying trends, has proven to be cumbersome for some users due to the platform's reporting limitations.

Mobile App Experience: The mobile app has received mixed reviews, with some users finding it less intuitive and feature-rich compared to the desktop version, impacting accessibility and ease of use.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

Is Built for Teams actually built for teams? User reviews from the last year suggest that while Built for Teams offers a solid foundation for HR processes, it may not be the most robust or feature-rich compared to competitors like BambooHR or Namely. Users appreciate the platform's intuitive design and ease of use, particularly for core HR functions like managing employee data, tracking time off, and approving requests. The shared calendar feature, allowing employees to visualize leave time, is frequently cited as a major plus. However, some users find the reporting functionality limited and crave more customization options. Others express a desire for more advanced features, such as performance management tools with in-depth feedback mechanisms or more sophisticated compensation management capabilities. Essentially, Built for Teams seems best suited for smaller organizations or those with relatively straightforward HR needs. Its strength lies in simplifying core HR tasks and centralizing employee information. However, companies with complex requirements or a desire for granular control over HR processes might find Built for Teams lacking. They may be better served exploring alternatives that offer a broader and deeper range of functionalities.

Screenshots

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FAQ

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