Home > HR Management Software > ADP Workforce Now > ADP Workforce Now vs Employee Navigator

ADP Workforce Now vs Employee Navigator

Last Updated: November 18th, 2024

Our analysts compared ADP Workforce Now vs Employee Navigator based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

ADP Workforce Now is a cloud and on-premise platform for businesses seeking a one-stop shop for everything HR, including remote, in-office or hybrid teams. It operates as a professional employer organization (PEO), offering tools to tackle complex and time-consuming HR tasks.

It includes payroll management, time and attendance, talent management and benefits administration. Tools like payroll automation, data syncing and error detection help HR managers overcome common challenges like payroll inaccuracies and time-consuming manual processing.

It's ideal for teams that want to boost efficiency and save time on core HR tasks while navigating compliance regulations. Its key features include applicant tracking and recruiting, compensation management, document management, employee onboarding, employee self-service and payroll management.

It’s embedded with protective layers such as physical security, intelligent detection, fraud defense and other mechanisms for enhanced security and data privacy.

According to recent user reviews, users generally find it intuitive and reasonably easy to navigate. In contrast, some users report long customer support wait times.

Monthly pricing starts at $110. Pricing also depends on features, modules or packages selected, such as bundling payroll and HR. A free trial is also available.

Pros

Custom reporting
Easy clocking in and out
Detailed, accessible paystubs

Cons

Customer support variations
Learning curve during implementation
Occasional slowness

Employee Navigator is a cloud-based tool that provides a complete HR service by integrating an ACA dashboard, agency monitoring, online registration, operator and payroll analytics and benefits communication. It enables companies to manage almost everything from benefits administration to recruitment to PTO requests and comes with self-service access for employees.

It controls benefit administration, cuts agency expenses, lessens retroactive enrollments, increases workplace security, minimizes employee compensation costs and streamlines training.

$110 Monthly

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Tailored to your specific needs

$630 Monthly

Free Trial is unavailable →

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Tailored to your specific needs

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Chromebook

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Cloud

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Mobile

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24/7 Live Support

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Product Insights

Streamline Processes: Automate critical processes like onboarding, record-keeping and employee status changes. Track and report about certifications, licenses and compliance data.
Improve Employee Experience: Empower employees with access to their pay, benefits and time information. Employees can also request time off, view work schedules and download pay statements without HR/admin intervention.
View Real-Time Insights: View key metrics like labor costs, overtime, actual vs. scheduled hours, turnover rate and other KPIs using data analysis tools.
Integrate Seamlessly: Integrate with different systems like Workday, Litmos, ZipRecruiter, TSheets, QuickBooks, Slack, Microsoft Teams and more.
Manage Information Anywhere: Get 24/7 mobile access to time and attendance features, benefits data, and pay details with an app for iOS and Android platforms.
Enhance Data Security: ADP's security training and awareness program includes annual interactive training covering key topics and policies like phishing, malware and incident response. There are classroom sessions, webinars and visual aids.
Ensure Compliance: With built-in safeguards like error detection and data syncing, the platform aids compliance with labor laws and regulations.

Enable Mobility: Work directly from smartphones and mobile devices: set up tools for the HR department, manage compliance documents and business contacts anytime, from anywhere. Employees can access their plan details from any mobile device.
Keep Employee Info Up-to-Date: Immediately and automatically updates with any modification to employee information, like changes in contact numbers, addresses, raises and terminations.
Centralize Document Storage: Store and share all documents from handbooks to agreements and compliance papers in one safe location.
Streamline Onboarding: Keep a record of policies that employees must agree to in a well-planned digital file. Digitally fill out new hire forms and onboarding documents to smoothen the onboarding process and reduce paperwork.
View One Dashboard: Assess all of the business's data using a single dashboard. Enter all hires, resignations and terminations into one integrated system.
Ensure Security: Provide personnel and information security. Verify the potential of all new hires before onboarding and perform background checks through a third-party vendor. Protect all business operations with a team of experienced IT professionals.
Provide System Backup: Offers comprehensive onsite backup with storage management software and hardware. Store, replicate and recover high availability customer databases.
Manage Access Permissions: Establish a double-layer authentication process to allow access to data. Control resource misuse by granting access based on job requirements. Restrict physical entry into the data center.
User-Friendly Layout: Provide an easy-to-use self-service interface.
Improve Internal Communication: Communicate better with the workforce via an organized online employee directory and save employees time and effort.

Payroll: Access employee pay data on a dashboard. Automate deductions for benefits and other compensation.
- Manage tax filings and access historical pay summaries.
- Prorate pay during a cycle or apply it to previous runs.
- Identify payroll errors via warning notifications.
Time & Attendance: Offers tracking and scheduling capabilities with digital time clocking, visual schedules and clocks with finger scan functionality.
- Facilitate absence management with absence analysis, leave tracking and more.
- Secured Time Tracking: Reduce time theft (like buddy punching) with finger scanning, facial recognition and geofencing.
- Time Tracking Options: Employees can clock in and out using their mobile device, kiosk app, web timesheet, tablet or smart time clock. The time kiosk application enables pin codes or facial recognition for an added layer of security.
- Scheduling: Assign shifts and let employees swap as needed, reducing productivity bottlenecks. Configure scheduling work rules like max hours/days.
- Scheduling by Skill: Ensure efficiency by matching specific employees to jobs based on their skills, licenses and certifications. Use skills-based scheduling to assign employees with the required language and training provisions.
- Dashboards: View absences, schedules, hours worked and overtime. See timecard statuses to help wrap up time details without delaying payroll.
- Time and Attendance Compliance: ADP’s compliance on-demand option gives clients access to a team of consultants for guidance on key practices. Access a content library with info on federal, state and local laws, and regulations.
Talent Management:
- Recruiting and Hiring: Automatically create job descriptions and job postings. Offers screening, compliance mandates by location, hiring-practice guidance, credential verification and background check tools.
- Management and Growth: View employee performance, deliver learning programs and offer leadership skill improvement tools. Reduce talent gaps and plan ahead with succession management.
Benefits Administration:
- With ADP AE Snapshot™, managers can access employee metrics on enrollment preferences and decisions.
- Access ranks of different plans, compare options, calculate and evaluate various scenarios, and configure plan selections with PlanFit.
- Enroll and manage benefits through the mobile app.
- Use eligibility, enrollment activity and plan summary reports.
ADP® DataCloud: Reference reliable industry data and compare company trends and data to information from similar organizations. Predict turnover and discover contributing factors using big data through Turnover Probability Explorer.
ADP® StandOut: Personalize digital coaching content and use 15-minute strength assessments. Offers:
- Real-time team engagement, custom and performance pulse surveys.
- Light-touch check-ins with employees.
- Coaching intelligence and insights.
Learning Management: Allow employees to self-enroll for courses. Custom build or upload training content. Provides:
- 41 pre-packaged compliance and development courses.
- Course tracking dashboards.
- Publishing and tracking of instructor-led training.
- Online demos
HR Assist: Features include:
- Federal and state compliance reporting, along with regulatory expertise and guidance.
- Job description templates and wizards.
- Employee handbook assistance.
- HR doc library and toolkits with guides, forms, documents and policies.
- ADP TotalSource®: Offers support for benefits, payroll, hiring and compliance across all 50 states. Has features like full-time recruiters, applicant tracking, ZipRecruiter integration, mobile-friendly career sites, background checks and onboarding.
Workforce Management: Effectively plan projects and assign tasks, even on the go. Managers can remotely view time off, hours worked and timecards. There’s also overtime and absence analytics and reporting for helpful insights.
Digital Record Keeping: Store confidential company data securely in the cloud. Upload data in batches to save time. Search and audit information.
Onboarding: Facilitate a fully integrated onboarding experience for new hires. Capabilities include:
- Digital onboarding
- Digital I-9 processing.
- Identification of employee payment preferences.
- Onboarding completion reminders.

ACA: Offer healthcare options to employees in compliance with the Affordable Care Act.
- 1094/1095 Reporting: Prepare 1094-C and 1095-C reports for sharing and submission to the IRS. Also, classify employees, receive statistics on health-plan enrollment and evaluate monthly FTE.
Eligibility Tracking For Hourly Employees: Establish administrative periods for part-time employees. Monitor measurement periods for hourly workers pinpoint eligible employees and import hours easily.
COBRA Administration: Automate communications with employees through COBRA notices. In addition, enable direct transmission of data to third-party administrators (TPAs) and merge all TPAs into one network.
Benefits Administrations: Attract and retain talented employees by offering a comprehensive benefits package. Enroll new entries, choose insurance offerings, supervise staff insurance coverage, monitor employee enrollment deadlines. Also, allow employees to self-enroll, compare insurance plans, store essential benefit-related documents in a centralized location and handle their contribution levels.
Payroll: Incorporate any preferred payroll service and enable integration with other third-party preferred payroll services to pay employees.
Paperless Benefit Election: Manage benefit tasks and enroll in benefits online. Handles all benefits e-documents. Also, oversee compliance reports and business contract documents.
Time Off Tracking: Submit, verify and authorize PTO requests.
- PTO and Vacation Management: Approve PTO requests quickly with a single click. Configure the business’ PTO and vacation policies, set up holiday details, secure correct accruals and check the team's leave history.
- Employee Self-Service: Allow employees to request time off quickly and access information about their accrued PTO, business holidays and the status of their requests through a self-service portal.
Asset Tracking: Allocate and handle all workplace assets, such as documents, laptops and mobile phones, from a centralized dashboard. Collect and store serial numbers, descriptions, costs and other information about business assets in one place.

Product Ranking

#11

among all
HR Management Software

#92

among all
HR Management Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

ADP Workforce Now

Employee Navigator

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73%

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Employee Navigator

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User Sentiment Summary

85%

of users recommend this product

ADP Workforce Now has a 'great' User Satisfaction Rating of 85% when considering 10989 user reviews from 5 recognized software review sites.

90%

of users recommend this product

Employee Navigator has a 'excellent' User Satisfaction Rating of 90% when considering 286 user reviews from 4 recognized software review sites.

5.0 (19)

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4.1 (3109)

4.4 (43)

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4.54 (113)

4.4 (5734)

4.5 (112)

4.4 (358)

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4.0 (1769)

4.4 (18)

Awards

Synopsis of User Ratings and Reviews

Users generally have positive feedback about ADP's time tracking, highlighting its ease of use for clocking in and out, viewing time cards, and requesting time off.

Users highlight quick access to paystubs from current and past jobs. They appreciate having all paystub information in one place and find it easy to download. There are also detailed breakdowns of earnings and deductions.

60% of users appreciate reporting capabilities, particularly the custom reports feature, finding it helpful for generating tailored insights.

64% of users find the system intuitive and user-friendly, praising easy navigation and accessibility of features.

Streamlined Onboarding: Employee Navigator simplifies the onboarding process, allowing HR teams to efficiently collect necessary paperwork, tax forms, and benefits enrollment electronically. This reduces paperwork and manual data entry, saving time and improving accuracy.

Centralized Employee Information: The platform serves as a central hub for storing and managing employee data, including personal details, benefits selections, and employment history. This ensures easy access to information and promotes data consistency.

Benefits Administration: Employee Navigator facilitates benefits administration by enabling employees to enroll in benefits plans, make changes during open enrollment periods, and access plan information online. This empowers employees to manage their benefits independently and reduces the administrative burden on HR staff.

Compliance Support: The platform assists with compliance requirements by providing tools for managing COBRA, ACA reporting, and other regulatory obligations. This helps businesses stay compliant with relevant laws and regulations, mitigating potential risks.

Payroll Integration: Employee Navigator integrates with various payroll systems, allowing for seamless data transfer between HR and payroll functions. This streamlines payroll processing and reduces the likelihood of errors.

While some users appreciate backend support, such as assistance with 401k information, 73% of users express frustration with customer service, citing long wait times.

47% of users experienced a learning curve with features during implementation. Some users mention poor implementation support, leading to a confusing onboarding experience for employees.

40% of users express reports have room for improvement, noting the reporting functionality can be complex and not intuitive enough, with limitations in filter prompts.

36% of users note difficulties with integration between features and occasional slowness and feel that certain aspects are scattered.

Limited Customization: The platform's rigidity can be frustrating for HR professionals with unique workflows or complex benefit structures, as tailoring the system to specific needs can be challenging.

Reporting Limitations: Generating custom reports or extracting specific data points can be cumbersome, often requiring manual intervention or workarounds. This can hinder data-driven decision-making and analysis.

Mobile App Functionality: The mobile app's features and user experience may not be as robust or intuitive as the desktop version, potentially limiting accessibility and convenience for employees on the go.

Customer Support: Some users have reported challenges with customer support response times or issue resolution, which can be crucial during critical enrollment periods or when facing technical difficulties.

ADP Workforce Now is a popular PEO and HR solution for businesses that need a comprehensive HCM for payroll, time and attendance, benefits administration, reporting, and compliance assistance. It’s ideal for small teams, mid-sized organizations and larger businesses looking to improve their time tracking, ensure payroll accuracy and go paperless with document management.Standout features include automated time tracking, collaborative scheduling, talent acquisition, configurable work rules, employee self service and data syncing.Time and attendance features support productivity by ensuring proper staffing, tracking time via desktop or app, and providing time clocks or ADP® Kiosk access. Additionally, it supports online schedule management, time-off requests and approvals.It also facilitates benefits administration, SmartCompliance, financial wellness support, and performance and compensation management, fostering a positive employee experience.Additionally, ADP Workforce Now has AI capabilities that can automate repetitive tasks, analyze workforce data for insights, find tax forms, access company policies, and submit PTO requests through mobile devices or myADP. AI-driven analytics aid decision-making across key HR functions like recruiting, compliance and time management.Users commend ADP's time tracking for its efficiency and user-friendly interface. However, some users report drawbacks, including customer service issues and a learning curve during implementation.As a PEO, ADP offers assistance with workers' compensation, claims management and tax support in all 50 states.Overall, ADP Workforce Now is an inclusive HR solution that provides essential features for payroll, time tracking, and HR management while also offering custom reports, automation and AI capabilities to all business sizes.

Ready to set your HR course for smooth sailing? Employee Navigator has garnered a reputation as a user-friendly and cost-effective solution for businesses seeking to streamline their HR processes. Users frequently highlight its intuitive interface and comprehensive suite of features, encompassing benefits administration, onboarding, and payroll management, as standout advantages. The platform's affordability further sweetens the deal, making it a compelling choice for budget-conscious organizations. However, it's worth noting that some users have expressed concerns regarding limited customization options and occasional responsiveness issues with customer support. These aspects might be particularly relevant for businesses with unique HR requirements or those who prioritize highly responsive support. Despite these drawbacks, Employee Navigator's core strengths lie in its ability to simplify complex HR tasks and provide excellent value for the price. It's an ideal fit for small to medium-sized businesses seeking an all-in-one HR solution that won't break the bank. Larger enterprises or those with intricate HR needs might want to explore alternatives offering greater customization and support. Ultimately, Employee Navigator serves as a reliable and accessible HR companion, guiding businesses through the often-choppy waters of workforce management.

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FAQ

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