Asure vs Criterion HCM

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Our analysts compared Asure vs Criterion HCM based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Asure Software Tool
Criterion HCM Software Tool

Product Basics

Asure is an intuitive system that helps improve employee engagement and retention, eliminates paper work, reduces cost, and increases accuracy in all areas. It includes modules for payroll and tax, time and attendance, human resources, and HR services. Its offerings range from compliance support to fully outsourced services for HR departments. Companies can use its features to effectively allocate their finances and human capital to boost growth.
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Criterion is a talent management and HCM solution that provides administration for medium-size businesses. It helps the entire executive team, managers and employees alike manage the entire employee lifecycle. With a digital infrastructure that includes HTML 5 and a REST API, it’s scalable and offers multiple automation options. It manages recruiting, acquisition, online learning, performance reviews, time and attendance, payroll and other HR matters across the company.
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$2,500 Monthly
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$4.50 Monthly
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Saves Time and Expenses: The software saves time, decreases banking fees, limits liability and cuts postage by managing garnishments. 
  • Removes Payroll Errors: Automated calculation of payroll enables quick, simple and accurate payroll processing for employees. 
  • Simplifies Employee Onboarding: The HR module simplifies and streamlines onboarding by providing automated data entry and letting users update, view and share data. 
  • Reduces Administrative Burden: Asure provides tools to automatically handle employee payroll, time off, benefits, tax compliance and files, lifting the burden of administration from managers so they can focus on other areas of the business. 
  • No IT Support Required: The software requires no additional IT support to host data or support hardware, as it’s delivered in the cloud. 
  • Helps Retain Talent: Increasing employee satisfaction, enhancing productivity and retaining the best talent is possible with tools for convenient onboarding and payroll administration, effective benefits enrollment, and employee self-service. 
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  • Reduces Errors: Increases the security, accuracy and speed of employee and staff data. These increased precisions make it easier to make smart decisions based on actionable insights.
  • Saves Time and Money: Automates and streamlines HCM and talent management processes such as compensation, benefits, tracking applicants and performance management. This increased efficiency saves administrators time and sanity. By eliminating manual data entry, it improves the workflow, making it easier for employees to use the platform. Through the system, it’s possible to have more control over the cost of benefits. The platform is also scalable so users can accommodate sudden company growth.
  • More Informed Management: Provides reporting, data manageable and other tools that allow leadership to make more informed decisions. From there, it’s easier to communicate with staff to ensure everyone is on the same page.
  • Better Talent Lifecycle: Helps with the entire process including acquisitions, screening, setting up interviews, onboarding, performance management and succession management and more.
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  • Payroll Tax Compliance: It helps maintain tax compliance with all local, state and federal rates, and automatically files taxes on the user’s behalf. This saves users from paying non-compliance fees. 
  • General Leger: The software integrates all general ledger entries with the accounting system, without requiring any manual intervention, saving managers time and effort. 
  • Employee Self-Service: The payroll and tax filing module eliminates manual processes and paperwork, enabling employees to access all details from a single dashboard. 
  • ACA Compliance and Reporting: The software automates compliance with ACA regulations, for which it provides guidelines and regulations customized according to the company’s size and structure. 
  • Data Security and Reliability: Cloud integration with AWS provides protection, redundancy and uptime while ensuring that employee data is securely stored. 
  • FLSA and Overtime Compliance: Users can consistently enforce pay policies, accommodate overtime, and apply all agreed-upon pay rules and regulations as per FLSA. 
  • Time Off Management: Users can streamline time off requests, leaves and manager approvals from the dashboard. Managers can accept or reject requests from the same portal. 
  • Flexible Time Collection: The system provides flexibility in time tracking with several time entry methods such as biometric scans and badge readers or via a personal computer or mobile device. 
  • Applicant Tracking: Users can receive and sort applications, collaborate with teammates, organize prospects based on experience and skill set, and apply filters to find the best-fit candidates for their organization. 
  • Career Feed Connection: The tools help align all employee data with integrated carriers, saving time and manual effort. All this stored data, including pay history, employee details and company information can be easily accessed with user-based authority. 
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  • Talent Management: Manages talent acquisition, onboarding, employee record creation and sends messages through one central database. It targets different points in the employee life cycle to aid in tracking applications, onboarding, performance management, learning management, communication, increasing engagement and more.
    • Recruiting: Helps identify candidates, sort applications, screen potential hires, track interview processes and manage references, facilitate job postings and background checks. It also provides an online career portal to increase the number and variety of candidates. Through this, recruiters cut down on time and effort.
    • Learning Management: Provides courses for employees and sends notifications for pass or fail status. It also manages certifications allowing managers to track progress and ensure compliance.
    • Performance Management: Users can create scales to rate performance, set time periods for review, assign competencies and use standard or customized templates that allow for feedback from various different employees.
  • HR: Manages attendance, benefits, compliance, communications, enrollments, payroll, and other HR tasks with one complete database. It facilitates strategic planning, streamlining workflows and other important administrative tasks. All data and important information is centralized, organized and more easily accessible.
    • Data Management: Administrators have data for contacting employees, compensation, complying with the Equal Employment Opportunity, employment status, performance reviews and more. It automatically sends essential documents and reports through fax, email or online.
    • Open Enrollment: Allows all staff to select and sign up for benefits. Provides email benefit letters, tracking and automatically transmits deduction to payroll systems to reduce errors.
    • Self-Service for Staff: Lets employees track time, manage their PTO, get information on their payroll and more. Managers can approve PTO, write up employees and do reviews for performance. All staff can post and share information to increase collaboration and engagement.
  • Mobile Capabilities: Enables workers to enter and track their time on the go. With a secure login, it tracks worker details, enters start and finish times, manages vacation and can register employee location.
  • Reporting: Pulls information on emergency contacts, worker birthdays, training costs, overages, compensation planning and EEO details. The report is printable and can be customized for other needs.
  • Time and Attendance: Provides scheduling, labor tracking and other attendance features for on-site or remote staff. It has one-click integration with payroll systems and provides verification for staffing with badge, biometric and PIN options.
  • Payroll: Processes payment and deals with filing taxes, calculates payroll and integrates with time clocks. Administrators can print checks, download ACH files, file taxes electronically, track expense and entry information en masse into the system. In terms of taxes, it calculates local, state and federal taxes and aids in returns.
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Product Ranking

#148

among all
HR Management Software

#624

among all
HR Management Software

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User Sentiment Summary

Good User Sentiment 120 reviews
Great User Sentiment 14 reviews
73%
of users recommend this product

Asure has a 'good' User Satisfaction Rating of 73% when considering 120 user reviews from 3 recognized software review sites.

89%
of users recommend this product

Criterion HCM has a 'great' User Satisfaction Rating of 89% when considering 14 user reviews from 3 recognized software review sites.

3.7 (110)
n/a
3.4 (7)
4.29 (7)
n/a
4.8 (5)
3.2 (3)
4.3 (2)

Synopsis of User Ratings and Reviews

User-Friendly Interface: Asure's intuitive design simplifies navigation, enabling HR professionals to easily access and manage employee information.
Robust Reporting: Comprehensive reporting capabilities provide valuable insights into workforce data, supporting strategic decision-making.
Automated Workflows: Streamlined automation features, such as automated onboarding and performance reviews, reduce manual tasks and save time.
Seamless Integration: Asure seamlessly integrates with other business systems, such as payroll and benefits, providing a cohesive HR ecosystem.
Mobile Accessibility: The mobile app allows HR teams to manage employee information and perform essential tasks on the go, enhancing flexibility and productivity.
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Unintuitive Interface: Users report that the interface is not user-friendly and requires extensive training to navigate.
Limited Customization: Asure lacks the flexibility to tailor the software to specific organizational needs, making it difficult to adapt to unique HR processes.
Frequent System Outages: Users have experienced significant downtime and data loss due to frequent system outages, impacting HR operations.
Poor Customer Support: Asure's customer support has been described as slow to respond, unhelpful, and lacking in technical expertise.
Integration Challenges: Integrating Asure with other software systems, such as payroll or timekeeping, has proven to be difficult and time-consuming.
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Asure HR Management Software is often praised for its intuitive user interface, which makes it easy for HR professionals and employees to navigate and use. It also offers a wide range of features, including payroll processing, benefits administration, time and attendance tracking, and performance management. Many users find that Asure is a comprehensive and cost-effective solution for their HR needs. However, some users have reported that the software can be slow at times and that the customer support could be more responsive. Compared to similar products, Asure is generally seen as being a strong option. It is praised for its ease of use, wide range of features, and affordability. However, some users have found that Asure is not as robust as some of the more expensive HR management software solutions. Additionally, Asure's customer support has been criticized for being slow to respond to inquiries. Overall, Asure is a solid HR management software solution that is well-suited for small and medium-sized businesses. It is easy to use, offers a wide range of features, and is affordable. However, users should be aware that the software can be slow at times and that the customer support could be more responsive.

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