EPAY HCM vs UKG Ready

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Our analysts compared EPAY HCM vs UKG Ready based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

UKG Ready Software Tool

Product Basics

EPAY is a FedRAMP-certified SaaS technology that provides an integrated HR platform. It includes time and attendance, payroll management, HR management, benefits administration, HR administrative services, security and infrastructure, and reporting and labor analytics. These functionalities help companies drive workforce efficiencies, decrease labor and administrative costs, save time, improve compliance and ease the burden on HR managers.

Data only needs to be fed into the system once — after that, it flows seamlessly across the modules. Users can access it via web browser and Android or iPhone. It supports English and Spanish. Free technical support is also available 24/7.
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UKG Ready delivers essential HR capabilities like payroll, talent acquisition and management, benefits, scheduling and attendance management via a core suite. It also offers an ACA module, accruals, attestation and mobile functionality. Companies can leverage it to address needs across the employee lifecycle.

Employing automated data collection, it simplifies the task of aggregating workforce information from multiple sources including mobile, timeclock and web interface. Analytics features give users insights into the workforce to make decisions based on data. Payroll services are also available.
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$21/Employee, Monthly
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Product Insights

  • Seamless User Experience: The single sign-on feature, user-friendly interface and self-service feature help create a seamless user experience. 
  • No More Outsourcing: Companies using the suite no longer need to depend on outsourced functions such as full-service payroll and ACA reporting, allowing them to keep everything in-house. 
  • Expanded Talent Pool: The intuitive and interactive solution enables maximum job seekers to share applications, including on social media, to provide maximum exposure for open jobs. 
  • Fast Application Screening: Features like advanced search, filtering, candidate rating, sorting and classification, and pre-screening response capture help streamline recruitment. Employers can share offer letters, request background checks and create records of new hires to further speed up the process. 
  • One-Click Job Posting: Recruiters can create and send job updates and notifications across job boards and major social media platforms in one click. 
  • Minimized Cost and Compliance Risk: The HR management tools enable employers to go paperless, reduce costs and compliance issues, and lighten the burden on HR managers. It automates several HR processes such as time, labor and payroll administration to store and access employee records. 
  • Optimized Workforce Management: The labor management and time and attendance tracking help encourage employee productivity. They also equip talent managers with the right set of tools and technologies to optimize the workforce. 
  • Language Options: Users are offered assistance in human capital management in English as well as Spanish. 
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  • Less Admin Work: Eliminate physical paperwork, maintain all HR operations digitally and integrate core activities. 
  • Better Engagement With Employees: Saving time allows managers to provide regular feedback and interact consistently. 
  • Strategic Focus: Reduced workloads and greater task efficiency allow HR to focus on leadership development, culture building and other strategic initiatives. 
  • Reduced Complexity: Remove manual processes surrounding ACA compliance, automating a large part of the process to save time. 
  • Mobile Access: Provide greater convenience with access to information on any mobile device. Managers can complete tasks like approvals and check reports, while employees can turn in timesheets, request leaves, check schedules and clock in and out. 
  • Improved Planning: Build data-based strategies and boost performance by spotting trends across the workforce using predictive tools and AI. 
  • Centralized HR: Simplify work, minimize errors and streamline the user experience with data, features and connected modules available in one unified platform. 
  • Less Compliance Risk: Reduce the potential for fines and legal issues by leveraging proactive compliance for FLSA and ACA. 
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  • Recruiting and Applicant Tracking: EPAY helps companies attract, engage and recruit new talent through a set of tools that address the entire applicant tracking cycle. The tool helps users pre-scan applications faster, review and rate candidatures, tag key applications and file submissions. It offers an intuitive interface that’s integrated with key job boards and social networks. 
  • Employee Onboarding: The system lets users capture new applicant information, share documents and complete paperwork online, engage and train new employees, and administer benefits. 
  • HR Management: Employees can avail self-service in real time as well as access pay statements, deductions, PTO balances and digital signatures. They can also share messages, request time off and view COBRA events, all of which assist HR managers in effective workforce management. 
  • Benefits Administration: Employers can simplify cumbersome administrative tasks and save time managing employee benefits. The tools help users administer COBRA, FMLA, FSA and HSA, and manage high-volume employee enrollments, ACA requirements and other responsibilities and tasks related to benefit administration. 
  • Time and Attendance Tracking: EPAY offers time and attendance tracking that accommodates and adapts to the complex needs of challenging labor environments via customization options. Companies can control and manage workforce and labor laws, while at the same time lowering labor cost. 
  • Payroll and Tax Management: The software enables automatic payroll processing. Tools for reporting and analytics, along with a user friendly general ledger interface, help optimize the workforce and reduce HR tasks and administrative costs. 
  • Learning Management: With online learning management, users can track learning progress, view course completion and create custom courses that contribute to increased productivity. 
  • Performance Management: The performance management suite helps streamline HR workflows through automated reviews on employee performance. Users can deploy comprehensive feedback programs, create performance-based compensation processes and enable employees to evaluate their competencies and skills. 
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  • Payroll: Supports unlimited payroll runs, ensures information is always up to date, manages a variety of components like tax considerations and garnishment processing, and provides self-service access for employees. Surfaces relevant data via standard and ad-hoc reporting, equipped with filters, grouping and customization. 
  • HR Management: Access a unified database for tracking and managing employee information. Configuration settings and the ability to build processes help workflows match internal requirements. Also offers: 
    • Onboarding: Streamlines processes with checklists, task assignments, automated reminders, forms with e-signature and more. 
    • Benefits: Includes employee self-service tools for selecting plans and updating information, configurable reports, and support for multiple plan types. Also shows data on costs, enrollment statuses and more. 
    • Training: Enables building courses, scheduling internal classes, reporting on learning outcomes, assigning training to employees, tracking completion and more. 
  • Workforce Analytics: Improves decisions and strategies by collecting and visualizing real-time workforce data. Uses AI to assess trends and identify risks to make predictive recommendations. 
  • Talent Acquisition: Simplifies the application process with custom application options, including populating from a LinkedIn profile. Also helps: 
    • Create a career site and integrate with more than 8,000 free and premium job boards.
    • Set up workflow approvals for job requisitions.
    • Manage recruitment processes in one place and sort candidates using criteria-based filters.
    • Configure email templates and pre-screening questions.
  • Employee Development: System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses. 
  • Time Keeping: Automates many time and attendance processes, including alerts when employees cross leave limits and breach company policies related to attendance. Real-time data updates support accurate payroll and compliance. 
  • Performance Management: Delivers performance data that aids employee development efforts. Also includes: 
    • Goals tied to organizational objectives.
    • Unlimited profile types for the company, department or job level, offering weighted or numerical ratings and customizable criteria.
    • Automated review cycles, which include alerts, real-time status tracking and configuration options to set review dates and frequency.
    • Custom reports showing employee skills and required training, which aid succession planning.
  • Scheduling: Provides auto-generated schedules based on company needs, along with automatic employee sorting using preset conditions such as skills and availability. Other features include call lists for filling unexpected openings, employee self-scheduling, automated workflows and forecasts to anticipate demand. 
  • Compensation (Add-On): Simplifies compensation tasks by removing the need for manual tools and processes. Offers configurable cycles, automatic approval workflows, a budgeting interface, security settings and mass finalization of proposals. 
  • Attestation: Sends prompts to employees reminding them to confirm they’ve taken mandatory breaks for purposes of legal and internal compliance. Also offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    • Configuration of prompts to capture relevant information.
    • Automatic notifications alerting employees if they’ve missed attestation.
    • Reports that help validate compliance and aid attestation tracking.
    • Ability to attest time from the mobile or web time tracking app.
  • Accruals: Reduces errors through automated accrual tracking. A variety of criteria are available to configure accruals. Reports show thorough summaries of each employee’s accrual data for every type of PTO. 
  • ACA Management: Dashboards show real-time and historical data, with the ability to view individual employees for full visibility. Alerts help managers track schedules and employment changes, as well as let employees know about benefits eligibility. 
  • Payroll Service: Seamlessly integrates with the payroll module to ensure compliance, process garnishments, remove the need to manage tax paperwork and provide accurate information for tax filing. 
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Product Ranking

#100

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#73

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User Sentiment Summary

Excellent User Sentiment 147 reviews
Great User Sentiment 2859 reviews
94%
of users recommend this product

EPAY HCM has a 'excellent' User Satisfaction Rating of 94% when considering 147 user reviews from 3 recognized software review sites.

81%
of users recommend this product

UKG Ready has a 'great' User Satisfaction Rating of 81% when considering 2859 user reviews from 5 recognized software review sites.

4.7 (130)
4.0 (846)
n/a
4.1 (778)
4.8 (9)
4.1 (790)
n/a
4.3 (129)
4.5 (8)
3.9 (316)

Awards

EPAY HCM stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

User-Friendly Interface: EPAY HCM is designed with an intuitive interface that makes it easy for employees to log in, track their time, and access important HR information without extensive training.
Robust Functionality: The software provides a comprehensive suite of tools to manage complex labor environments, including time and attendance tracking, payroll, compliance management, and integrations with existing business systems.
Accessible from Anywhere: With its cloud-based platform and mobile app, EPAY HCM provides employees and HR professionals with on-the-go access to the system, streamlining tasks and improving efficiency.
Reliable Customer Support: EPAY HCM offers 24/7 support and self-service options in multiple languages, ensuring that businesses have the resources they need to address any issues promptly.
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Streamlined Onboarding: New hires can electronically complete onboarding tasks, such as I-9 and W-4 forms, before their first day, saving time for both HR and employees.
Centralized Employee Data: The platform serves as a single source of truth for employee information, including contact details, job history, performance reviews, and benefits enrollment, reducing the need for multiple systems and spreadsheets.
Efficient Benefits Administration: UKG Ready simplifies benefits enrollment and management, allowing employees to easily compare plans, make selections, and track their coverage.
Time and Attendance Tracking: The system offers various methods for tracking employee time and attendance, including mobile clock-in/out, which can help ensure accurate payroll and compliance with labor laws.
Performance Management: UKG Ready facilitates performance reviews, goal setting, and feedback, enabling managers to track employee progress and development.
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Occasional Performance Issues: Some users have reported experiencing slow loading times or system glitches, particularly during peak usage periods.
Bugs Affecting Functionality: A few users have encountered occasional bugs, such as difficulties clocking in or selecting tasks, which can disrupt workflows.
Unsuitable for Small Businesses: EPAY HCM's robust feature set and pricing structure may not be the most cost-effective option for small businesses with simpler HR needs.
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Limited Customization: Users express frustration over the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique approval workflows or customizing reports can be challenging.
Complex User Interface: Some users find the system difficult to navigate, describing the interface as clunky and unintuitive. This can lead to decreased efficiency and frustration, especially for new users.
Occasional Technical Issues: Users report experiencing occasional glitches and errors, such as system slowdowns or difficulty accessing certain features. These technical hiccups can disrupt workflow and impact productivity.
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Is EPAY HCM the ticket to streamlined human capital management? User reviews from the past year present a somewhat mixed bag. While EPAY HCM is generally lauded for its user-friendly interface, robust time and labor management capabilities, and stellar customer service, some users have voiced concerns about occasional performance hiccups, such as sluggishness and system glitches. A standout feature of EPAY HCM is its intuitive design, which makes it a breeze for employees to clock in and out, track their hours, and access their pay stubs. The system's prowess in handling intricate labor environments and ensuring compliance is particularly noteworthy, with features like biometric time clocks and mobile time tracking receiving high praise. Users also rave about the platform's responsive and helpful customer support, which provides peace of mind in case of any issues. However, the elephant in the room is the mixed feedback regarding the software's overall reliability and effectiveness. While many users have had positive experiences, some describe their encounters as "disastrous," citing concerns about system stability and functionality. This disparity in experiences suggests that EPAY HCM might not be a one-size-fits-all solution and may require careful consideration based on specific business needs. In conclusion, EPAY HCM appears to be a good fit for medium to large-sized businesses, particularly those with hourly workforces, that prioritize user-friendliness, robust time and attendance management, and excellent customer support. However, businesses with zero tolerance for occasional system glitches or those seeking seamless integration with a wide range of third-party applications might want to explore alternative options.

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User reviews from the past year indicate UKG Ready is a comprehensive human resources management software solution best suited for small and mid-sized businesses, but may not be the best fit for every organization. Users praise UKG Ready for its user-friendly interface, robust reporting and analytics, and seamless integration with other business software, such as accounting and CRM software. For example, one user noted the software's intuitive design made it easy to navigate and complete tasks efficiently. Another user highlighted the value of the detailed reports, which provided actionable insights into key HR metrics, enabling data-driven decision-making. However, some users have reported that the software can be expensive and may require a significant upfront investment. Additionally, some users have found the initial setup and implementation process to be somewhat complex and time-consuming. UKG Ready differentiates itself from competitors by offering a mobile app that allows employees to access their information and manage tasks on the go. This feature is particularly beneficial for businesses with remote or mobile workforces. Users also appreciate the strong customer support provided by UKG, noting the team's responsiveness and helpfulness in resolving issues. Overall, UKG Ready is a solid choice for businesses seeking a comprehensive HR solution with a user-friendly interface, robust features, and reliable customer support. However, businesses with limited budgets or those seeking a simple solution with minimal setup may want to consider alternative options.

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