Rippling vs NEOGOV

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Our analysts compared Rippling vs NEOGOV based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

NEOGOV Software Tool

Product Basics

Rippling is a cloud-based, unified platform that helps manage employee data, payroll, benefits, devices, apps and more, seamlessly integrating essential HR, IT and financial functions. Designed for small and medium businesses, it lets administrators oversee operations from HR to IT with a single click.

Features include custom reporting and graphs, digital document management, time tracking, workflow approval management and provisioning. It enables users to automate administrative work from onboarding new hires to offboarding.
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NEOGOV offers a comprehensive suite of software solutions designed to streamline Human Resources tasks, including recruitment, onboarding, performance management, and learning management. This platform is particularly well-suited for public sector organizations, educational institutions, and government agencies due to its robust compliance features and tailored functionalities that address the unique needs of these industries.

One of the standout benefits of NEOGOV is its ability to automate and simplify complex HR processes, thereby enhancing efficiency and reducing administrative burdens. Popular features include applicant tracking, employee self-service portals, and detailed analytics that provide actionable insights into workforce management. Users often praise the intuitive interface and the seamless integration capabilities with other systems.

Compared to similar products, NEOGOV is frequently highlighted for its specialized focus on the public sector, which sets it apart in terms of compliance and regulatory adherence. Pricing details are typically customized based on the specific needs of the organization, so it is advisable to contact SelectHub for a tailored quote.

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Product Assistance

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Product Insights

  • Powerful Reporting: Provide employee turnover insights for HR, app usage monitoring for IT and compensation trends for finance. The platform facilitates the creation of customized reports and graphs, providing crucial data for informed decision-making. Run powerful prebuilt reports like compensation and payroll journal reports, or create custom reports and graphs using any employee attribute. 
  • Automatic Tax Filing: The system simplifies payroll tax calculations and filing, ensuring compliance with federal, state, and local agencies. From W2s and W4s to 1099s and new hire filings, automate all compliance-related tasks, bringing peace of mind to administrative processes. 
  • Go Paperless: Digitize and manage every document, from offer letters to employee handbooks, streamlining processes and reducing reliance on paper.
  • Seamless Integration: Connect with over 500 apps to set up new hires in platforms like Slack, issue corporate cards that integrate directly with the Rippling's Financial Cloud payroll system, control door access with Proxy, and automate manual tasks through the Rippling App Shop. 
  • Unified Employee Database: Get accurate employee data across all modules, eliminating manual entry and minimizing errors in the workforce management process. The system’s advanced Rippling Recruiting ATS integrates seamlessly with their Headcount Planning and Compensation Bands products. 
  • Robust Data Protection: Enhance security by incorporating Cylance for real-time, AI-powered threat detection, safeguarding devices from malware and viruses.
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  • Decrease Time-to-Hire: Save time during the hiring process with auto-scoring, automation and built-in capabilities. Includes EEO, passpoint analysis and applicant flow for handling compliance such as ADA/Section 508. 
  • Automate Recruiting: Reduce manual work by leveraging application templates, a career page and integration with background check software. 
  • Eliminate Paperwork: Remove the need for paperwork in common tasks with electronic forms and e-signature for hiring, onboarding and other processes. 
  • Stay Organized: Reduce the clutter and chaos of managing physical files by using digital paperwork and automating form distribution, submission, tracking and approval. 
  • Simplify Onboarding: Cut down on the amount of work involved in onboarding new employees. Everything from filling out W-4 and I-9 forms to completing e-verify can be done digitally. 
  • Gain Visibility Into Employee Performance: See how individuals, teams or departments are performing and spot skill gaps. Track progress toward goals, check the status of performance reviews and uncover bottlenecks in the evaluation process. 
  • Drive Higher Job Appeal: Make positions more attractive by offering career development via performance evaluations. 
  • Enable Employee Growth: Equip employees to perform their jobs at the highest level via training and visual tools that let them picture promotion opportunities. 
  • Work Strategically: Remain compliant with industry regulations and HR practices from payroll to hiring, providing more time to focus on strategic tasks. 
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  • Onboarding and Offboarding: Onboard employees across departments from anywhere in the world with a single click, setting up payroll, benefits, devices, and apps like Slack and Microsoft 365 within 90 seconds, according to the vendor. When employees are offboarded, the system automatically disables departing employees’ devices. 
  • Payroll: Users need not worry about deductions, paid time off or promotions — the payroll feature is synced with all employee data and HR systems. New hires are set up in payroll and pro-rated automatically. Tools like payrun comparison allow users to compare the current pay run against a previous one, so they can see how variables like promotions and PTO affect employee pay stubs. The module’s global payroll feature expands HR, IT and financial services abroad.
  • Benefits Administration: The system streamlines all a company’s benefits offerings in one place, from healthcare to 401(k)s. Users can choose from preexisting benefits or shop for new benefits, receiving recommendations on the best options. They can also talk with a licensed Rippling advisor or invite their own broker. New hires are automatically invited to review benefit plans and enroll online. 
  • Workflow Management: Automates changes in the chain of approval, empowering managers to define and execute changes quickly and easily. Managers can and make changes, like giving someone a raise, without giving up control.
  • Time Tracking: Managers can set a PTO policy that meets the team's requirements. They can then review and approve vacation requests with a click. Logged hours and paid time off are synced with payroll. 
  • ATS: Rippling Recruiting offers a comprehensive toolset, from candidate assessments and in-platform scheduling to feedback forms and customizable email templates. One-click hiring workflows make it easier to manage onboarding. It also integrates with Rippling Headcount Planning and Compensation Band.
  • Rippling Headcount Planning and Compensation Bands: Achieve visibility and alignment for HR, finance and hiring managers with a single source of data and better access controls.
    • Stakeholders can view actual and projected headcount, and automation saves time during the approval process.
    • Compensation reporting helps track pay trends and prevent over or underpaying. Workflows provide alerts when compa-ratios change and automate the process of enforcing compensation policies.
  • ACA and Cobra Administration: Ensures compliance by automatically delivering ACA notices, and it collects and submits employees’ COBRA payments. It also offers FSA, HSA and commuter benefits on one, pre-tax debit card. 
  • IT and Operations Management: Users can automatically buy, configure, secure and manage company devices — both Apple and Android — with an IT system connected to a single employee record. Administrators gain total visibility into every device across the company. They can remotely track employees’ security status and app usage, make changes, and re-assign devices to new employees. They can also install apps on work computers according to attributes like role and location. 
  • Security: Facilitates app management, controls employee access with single sign-on (SSO), and ensures data security with multi-factor authentication and device encryption features. Managers can disable computers during offboarding, encrypt employees’ hard drives, enable multi-factor authentication, push OS and security updates, and lock and wipe lost or stolen devices. 
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  • Candidate Scoring: Screens candidates automatically. After screening, testing and interview, it produces weighted scores based on customizable criteria to show hiring managers which applicants are the strongest. 
  • ATS Reporting: Offers over 90 reports, ranging from standard and advanced to ad-hoc. Dashboards provide real-time data to stay on top of metrics like job health. Also analyzes recruitment timelines. 
  • Background Checks: Integrates with vendors such as AssureHire, CIC Credit, Verified First, Alliance 2020, Checkr and others to run a variety of background checks. Includes EEOC and FCRA requirements to support compliant hiring. 
  • Integration With GovernmentJobs.com: Connect with the most-used job board for the public sector, gaining access to nearly 40 million candidate profiles. Integration with Insight helps manage the hiring pipeline from one location to easily manage job listings and let applicants self-schedule interviews. 
  • E-Forms: Build workflows with processes that can be started manually or automatically. Provides notifications and reminders. Employees can follow the status of their forms via the self-service portal. 
  • Document Management: Stores all forms created during each employee’s time with the company, making records accessible from a central, online location. 
  • Self-Service Portal: Allows employees to view pay stubs, request PTO and edit personal information. Actions requiring manager approval automatically trigger the approval process. 
  • Continuous Feedback: Includes: 
    •  Continuous communication, whether for goal-tracking, feedback or any other need. 
    •  Scheduled check-ins and tools like journal entries that make it easy to review performance and rate employees. 
    •  Performance improvement plans, which can be documented at every step. 
  • Sector-Specific Learning Courses: Offers a catalog of off-the-shelf courses specific to the public sector, including Human Capital, Health and Safety, Public Works, and Law Enforcement. 
  • Learning Management: Offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    •  A mobile-friendly interface, certifications and course grouping for organization. 
    •  Tools to monitor course completion and learner progress. 
    •  Reports for compliance purposes. 
  • Core HR: Provides an employee database for data management, along with benefits administration. Seamlessly connects with the payroll and time and attendance solutions. 
  • Payroll: Supports common requirements such as overtime, 9/80 time rules, retropays, meal penalty and future dating. Supports compliance with laws that impact payroll. Can be integrated with accounting software or any general ledger used at a company. 
  • Time and Attendance: Structure shifts and schedules based on business needs. Mobile time entry tools and time clocks connect with digital timesheets to easily record clock-in and clock-out data, eliminating manual errors to ensure accurate payroll. 
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Product Ranking

#47

among all
HR Management Software

#43

among all
HR Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Applicant Tracking And Recruiting Benefits Management Compensation Management Document Management Employee Engagement Employee Onboarding And Administration Employee Self Service Learning Management Payroll Management Performance Management Platform Capabilities Reporting And Dashboard Succession Management Time And Attendance Management Workforce Management 66 59 16 64 42 82 73 50 87 41 63 61 0 43 37 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Availability And Scalability Deployment Options Integrations And Extensibility Mobile Platform Security 100 50 84 100 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 4543 reviews
Great User Sentiment 364 reviews
97%
of users recommend this product

Rippling has a 'excellent' User Satisfaction Rating of 97% when considering 4543 user reviews from 4 recognized software review sites.

88%
of users recommend this product

NEOGOV has a 'great' User Satisfaction Rating of 88% when considering 364 user reviews from 4 recognized software review sites.

4.9 (1154)
4.4 (79)
4.88 (1615)
n/a
4.9 (1354)
4.3 (181)
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4.5 (96)
4.4 (420)
4.5 (8)

Awards

Rippling stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Global Payroll and Benefits: Rippling streamlines international payroll and benefits administration, eliminating the need for disparate systems and manual processes.
Automated Onboarding and Offboarding: New hires can be onboarded efficiently with automated workflows that handle paperwork, equipment provisioning, and systems access. Similarly, offboarding processes are streamlined, ensuring smooth transitions and compliance.
Customizable Workflows: Rippling allows HR teams to create custom workflows tailored to their specific needs, automating tasks such as approvals, data collection, and notifications.
Integrations: Rippling integrates seamlessly with various HR and business applications, including payroll, benefits, time and attendance, and applicant tracking systems, creating a unified HR ecosystem.
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User-Friendly Interface: NEOGOV is recognized for its intuitive design, making it easy for HR professionals to navigate and perform tasks efficiently.
Streamlined HR Processes: The software centralizes and automates various HR functions, such as recruiting, onboarding, and performance management, reducing manual effort and improving overall efficiency.
Comprehensive Features: NEOGOV offers a wide range of features, including applicant tracking, payroll, time and attendance, and benefits administration, catering to the diverse needs of government HR departments.
Robust Analytics and Reporting: The software provides insightful data and reporting capabilities, enabling HR professionals to make data-driven decisions and track key metrics.
Public Sector Expertise: NEOGOV is specifically designed for the public sector, ensuring compliance with industry regulations and addressing the unique requirements of government organizations.
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Steep Learning Curve: The platform's complexity can be overwhelming for new users, especially those unfamiliar with HR software. Navigating the interface and understanding its features may require significant time investment and training.
Customer Support Challenges: Some users have reported difficulties reaching customer support or experiencing slow response times, leading to frustration when seeking assistance with technical issues or general inquiries.
Integrations and Customization Limitations: While Rippling offers various integrations, it may not seamlessly connect with all existing HR systems or third-party tools used by businesses, potentially requiring additional configuration or workarounds.
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Customer Support Challenges: Some users have reported inconsistent experiences with the responsiveness and effectiveness of NEOGOV's customer support team.
Payroll Accuracy Issues: A subset of users have found it necessary to implement workarounds within the payroll module to ensure accurate calculation of wages and deductions.
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Navigating the realm of human resources software can feel like venturing into a labyrinth, but Rippling appears to be a guiding light for many businesses. Users frequently highlight its user-friendly interface, making it accessible even for those with limited experience in HR software. Affordability is another key factor that resonates with users, especially when compared to the often hefty price tags of similar solutions. The comprehensive suite of features offered by Rippling further solidifies its appeal, encompassing everything from payroll and benefits administration to talent management and time tracking. This all-in-one approach eliminates the need for multiple, disparate systems, streamlining HR processes and reducing administrative burdens. Rippling distinguishes itself through its seamless integrations with third-party applications, such as Slack, Zoom, and Microsoft Office 365. This interconnectedness fosters a more cohesive and efficient work environment, allowing data to flow effortlessly between different platforms. Additionally, Rippling's automation capabilities empower businesses to automate repetitive tasks, such as onboarding new employees or processing payroll, freeing up valuable time and resources. The platform's robust reporting and analytics tools provide valuable insights into workforce trends and performance, enabling data-driven decision-making. Considering its strengths and weaknesses, Rippling emerges as an ideal solution for small to medium-sized businesses seeking a comprehensive, yet affordable and user-friendly HR platform. Its scalability ensures that it can grow alongside a business, adapting to evolving needs and complexities. While larger enterprises with more intricate HR requirements might require a more customizable solution, Rippling's core functionalities and ease of use make it a compelling choice for businesses looking to optimize their HR operations and enhance overall efficiency.

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Recent user reviews from the past year suggest that while not flawless, NEOGOV generally hits the mark. Customers rave about its user-friendly interface, making complex HR tasks like onboarding and performance management a breeze. One user, a Human Resources Assistant Director with over two years of experience using the software, praised NEOGOV for its intuitive design, stating that it streamlined their HR processes and eliminated the need for multiple platforms. This ease of use is a key differentiator for NEOGOV, as many competing products are often bogged down by clunky interfaces and convoluted workflows. However, some users have voiced concerns about NEOGOV's customer support, citing inconsistent experiences and occasional delays in response times. Additionally, a few users have reported the need to find workarounds within the payroll module to ensure accurate information, which can be a pain point for organizations that rely on seamless payroll processing. Despite these hiccups, NEOGOV's strengths in user experience, comprehensive features, and focus on the public sector make it a solid choice for government HR departments looking to streamline their operations and improve efficiency. Think of it like this: NEOGOV is like a well-organized filing cabinet that makes finding the right document a breeze, but occasionally, you might need to call a helpful colleague to locate a misplaced file. Overall, NEOGOV is best suited for government agencies and public sector organizations seeking a user-friendly and feature-rich HR solution tailored to their specific needs, particularly those who prioritize ease of use and streamlined workflows over lightning-fast customer support.

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