UKG Ready vs PayServ

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Our analysts compared UKG Ready vs PayServ based on data from our 400+ point analysis of HR Management Software, user reviews and our own crowdsourced data from our free software selection platform.

UKG Ready Software Tool
PayServ Software Tool

Product Basics

UKG Ready delivers essential HR capabilities like payroll, talent acquisition and management, benefits, scheduling and attendance management via a core suite. It also offers an ACA module, accruals, attestation and mobile functionality. Companies can leverage it to address needs across the employee lifecycle.

Employing automated data collection, it simplifies the task of aggregating workforce information from multiple sources including mobile, timeclock and web interface. Analytics features give users insights into the workforce to make decisions based on data. Payroll services are also available.
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Payserv supports and develops employees with robust management features provided by its Workforcethrive software. Users can securely access their information from any internet-enabled device through a simplified, single source. It connects critical processes like payroll and time management to optimize daily operations.

It is designed to serve medium to large-sized businesses and supports human capital management, scheduling, employee performance and more. It can also help users stay compliant with various benefits guidelines. It is available through a cloud-based deployment strategy.
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Product Insights

  • Less Admin Work: Eliminate physical paperwork, maintain all HR operations digitally and integrate core activities. 
  • Better Engagement With Employees: Saving time allows managers to provide regular feedback and interact consistently. 
  • Strategic Focus: Reduced workloads and greater task efficiency allow HR to focus on leadership development, culture building and other strategic initiatives. 
  • Reduced Complexity: Remove manual processes surrounding ACA compliance, automating a large part of the process to save time. 
  • Mobile Access: Provide greater convenience with access to information on any mobile device. Managers can complete tasks like approvals and check reports, while employees can turn in timesheets, request leaves, check schedules and clock in and out. 
  • Improved Planning: Build data-based strategies and boost performance by spotting trends across the workforce using predictive tools and AI. 
  • Centralized HR: Simplify work, minimize errors and streamline the user experience with data, features and connected modules available in one unified platform. 
  • Less Compliance Risk: Reduce the potential for fines and legal issues by leveraging proactive compliance for FLSA and ACA. 
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  • Powerful Analytics: Payserv helps users gain actionable insights through Workforcethrive’s partnership with analytic.li. Better analytics and reports mean more educated decision making for stakeholders and managers. 
  • Increase Security: Dealing with sensitive payment information requires powerful security to safeguard critical data. Payserv leverages robust firewalls, password protection and encryption features to keep personal information secure. 
  • Redundancy and Backup Support: Payserv’s Workforcethrive solution ensures the security of client data with backup generators to combat power outages, and redundancy processes to guarantee that there is always a copy of critical business information. They also store client data in multiple locations to head off any issues from their main locations losing stability. 
  • Boost Overall Efficiency: Automation features can help free up team members for more important tasks. Cutting out redundant data entry can also cut down on costly human errors. Users can take the pain out of creating schedules with tools that automatically create schedules based on employee location, skill level and availability. 
  • Improve Employee Retention: Payserv’s Workforcethrive system helps users measure, reward and train employees based on their performance. Report features let managers discover trainable processes and continually improve their employees for the entirety of their careers. 
  • Implementation Support: Using Payserv’s dedicated teams and trademarked Momentum process, users can expect the entire suite to be up and running in as little as 10 to 12 weeks. 
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  • Payroll: Supports unlimited payroll runs, ensures information is always up to date, manages a variety of components like tax considerations and garnishment processing, and provides self-service access for employees. Surfaces relevant data via standard and ad-hoc reporting, equipped with filters, grouping and customization. 
  • HR Management: Access a unified database for tracking and managing employee information. Configuration settings and the ability to build processes help workflows match internal requirements. Also offers: 
    • Onboarding: Streamlines processes with checklists, task assignments, automated reminders, forms with e-signature and more. 
    • Benefits: Includes employee self-service tools for selecting plans and updating information, configurable reports, and support for multiple plan types. Also shows data on costs, enrollment statuses and more. 
    • Training: Enables building courses, scheduling internal classes, reporting on learning outcomes, assigning training to employees, tracking completion and more. 
  • Workforce Analytics: Improves decisions and strategies by collecting and visualizing real-time workforce data. Uses AI to assess trends and identify risks to make predictive recommendations. 
  • Talent Acquisition: Simplifies the application process with custom application options, including populating from a LinkedIn profile. Also helps: 
    • Create a career site and integrate with more than 8,000 free and premium job boards.
    • Set up workflow approvals for job requisitions.
    • Manage recruitment processes in one place and sort candidates using criteria-based filters.
    • Configure email templates and pre-screening questions.
  • Employee Development: System administrators can define training courses, schedule classes and assign employees to take the classes. Managers are able to monitor open seats and gain visibility into employee participation and performance within the courses. 
  • Time Keeping: Automates many time and attendance processes, including alerts when employees cross leave limits and breach company policies related to attendance. Real-time data updates support accurate payroll and compliance. 
  • Performance Management: Delivers performance data that aids employee development efforts. Also includes: 
    • Goals tied to organizational objectives.
    • Unlimited profile types for the company, department or job level, offering weighted or numerical ratings and customizable criteria.
    • Automated review cycles, which include alerts, real-time status tracking and configuration options to set review dates and frequency.
    • Custom reports showing employee skills and required training, which aid succession planning.
  • Scheduling: Provides auto-generated schedules based on company needs, along with automatic employee sorting using preset conditions such as skills and availability. Other features include call lists for filling unexpected openings, employee self-scheduling, automated workflows and forecasts to anticipate demand. 
  • Compensation (Add-On): Simplifies compensation tasks by removing the need for manual tools and processes. Offers configurable cycles, automatic approval workflows, a budgeting interface, security settings and mass finalization of proposals. 
  • Attestation: Sends prompts to employees reminding them to confirm they’ve taken mandatory breaks for purposes of legal and internal compliance. Also offers: 
    •  Several course options: build-your-own courses, over 400 premade courses from the library and third-party content thanks to SCORM compatibility. 
    • Configuration of prompts to capture relevant information.
    • Automatic notifications alerting employees if they’ve missed attestation.
    • Reports that help validate compliance and aid attestation tracking.
    • Ability to attest time from the mobile or web time tracking app.
  • Accruals: Reduces errors through automated accrual tracking. A variety of criteria are available to configure accruals. Reports show thorough summaries of each employee’s accrual data for every type of PTO. 
  • ACA Management: Dashboards show real-time and historical data, with the ability to view individual employees for full visibility. Alerts help managers track schedules and employment changes, as well as let employees know about benefits eligibility. 
  • Payroll Service: Seamlessly integrates with the payroll module to ensure compliance, process garnishments, remove the need to manage tax paperwork and provide accurate information for tax filing. 
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  • Human Capital Management: Payserv’s Workforcethrive system covers the HR process spectrum from recruiting and onboarding to payroll processing and performance management. The system’s robust library of HCM features give managers and employees alike a streamlined and optimized user experience. 
  • ACA Support and Compliance: HR teams can leverage the included ACA Manager to ensure that they are always within compliance guidelines for all their employees. Giving employees an easy path to their benefits makes for happier teams and less time wasted getting them hooked up with their necessary coverage. 
  • Time Management: This system gives users everything they need to manage all of their time management processes. It includes self-service portals, attendance and exception tracking, customizable reports, automated scheduling tools and more. 
  • Payroll Features: Workforcethrive takes the tedium and complexity out of payroll processes and lets employees set payment preferences that meet their needs. It also gives users visibility into their compensation statements. Managers can leverage real-time payment information to keep their records accurate, organized and much more. 
  • Custom Reporting: Paserv gives users over 60 out-of-the-box reports that users can easily design and share with other team members. It also contains popular report inclusions like payroll registers, recaps and general ledgers. 
  • Add-On Marketplace: Want to expand the functionality of the system? Payserv gives users access to an extensive library of additions that can help keep businesses compliant and expand their system to accommodate for growth. 
  • Mobile App: Payserv’s Workforcethrive solution gives employees and managers mobile tools to access the system on-the-go. The mobile platform is designed to be accessible with robust features that give mobile users the full platform experience. 
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User Sentiment Summary

Great User Sentiment 2859 reviews
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81%
of users recommend this product

UKG Ready has a 'great' User Satisfaction Rating of 81% when considering 2859 user reviews from 5 recognized software review sites.

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4.0 (846)
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4.1 (778)
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4.1 (790)
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4.3 (129)
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3.9 (316)
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Synopsis of User Ratings and Reviews

Streamlined Onboarding: New hires can electronically complete onboarding tasks, such as I-9 and W-4 forms, before their first day, saving time for both HR and employees.
Centralized Employee Data: The platform serves as a single source of truth for employee information, including contact details, job history, performance reviews, and benefits enrollment, reducing the need for multiple systems and spreadsheets.
Efficient Benefits Administration: UKG Ready simplifies benefits enrollment and management, allowing employees to easily compare plans, make selections, and track their coverage.
Time and Attendance Tracking: The system offers various methods for tracking employee time and attendance, including mobile clock-in/out, which can help ensure accurate payroll and compliance with labor laws.
Performance Management: UKG Ready facilitates performance reviews, goal setting, and feedback, enabling managers to track employee progress and development.
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User-Friendly Interface: PayServ is recognized for its intuitive interface, making it easy for HR professionals to navigate and utilize its features effectively.
Comprehensive HR Features: The software offers a wide array of functionalities, covering essential HR processes such as onboarding, payroll, benefits administration, and performance management, all within a single system.
Strong Onboarding Process: PayServ is praised for its robust onboarding capabilities, enabling a smooth and efficient transition for new hires.
Dedicated Customer Support: Users benefit from dedicated customer service representatives and extended support hours, ensuring assistance is readily available when needed.
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Limited Customization: Users express frustration over the inflexibility of the platform, particularly when it comes to tailoring the system to their specific needs. For example, setting up unique approval workflows or customizing reports can be challenging.
Complex User Interface: Some users find the system difficult to navigate, describing the interface as clunky and unintuitive. This can lead to decreased efficiency and frustration, especially for new users.
Occasional Technical Issues: Users report experiencing occasional glitches and errors, such as system slowdowns or difficulty accessing certain features. These technical hiccups can disrupt workflow and impact productivity.
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Limited Information on Specific Features: While the context highlights PayServ's comprehensive nature and positive user experiences, it lacks details about specific functionalities within areas like talent management or performance reviews.
Potential for Industry-Specific Limitations: The context doesn't mention if PayServ caters to specific industries. Businesses in highly regulated sectors might require features not explicitly mentioned.
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User reviews from the past year indicate UKG Ready is a comprehensive human resources management software solution best suited for small and mid-sized businesses, but may not be the best fit for every organization. Users praise UKG Ready for its user-friendly interface, robust reporting and analytics, and seamless integration with other business software, such as accounting and CRM software. For example, one user noted the software's intuitive design made it easy to navigate and complete tasks efficiently. Another user highlighted the value of the detailed reports, which provided actionable insights into key HR metrics, enabling data-driven decision-making. However, some users have reported that the software can be expensive and may require a significant upfront investment. Additionally, some users have found the initial setup and implementation process to be somewhat complex and time-consuming. UKG Ready differentiates itself from competitors by offering a mobile app that allows employees to access their information and manage tasks on the go. This feature is particularly beneficial for businesses with remote or mobile workforces. Users also appreciate the strong customer support provided by UKG, noting the team's responsiveness and helpfulness in resolving issues. Overall, UKG Ready is a solid choice for businesses seeking a comprehensive HR solution with a user-friendly interface, robust features, and reliable customer support. However, businesses with limited budgets or those seeking a simple solution with minimal setup may want to consider alternative options.

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PayServ HR Management software has garnered largely favorable reviews from users, who praise its comprehensive features and user-friendly interface. Users find the onboarding tools, automatic tax calculations, and expert-guided benefits selection particularly helpful in streamlining HR processes. The software's robust customization options, while a strength for some, are noted as potentially overwhelming for smaller organizations with simpler needs. This suggests that PayServ might not be a one-size-fits-all solution, especially for businesses with limited HR requirements. However, the standout feature, according to users, is the exceptional customer support, available 24/7, which many feel sets PayServ apart from competitors. This dedication to customer satisfaction makes PayServ most suitable for organizations that value reliable support and require a high level of customization and comprehensive HR functionalities.

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