Categories:

#139

Solismed is ranked #139 in the Medical Practice Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Solismed Pricing

Based on our most recent analysis, Solismed pricing starts at $50 (Monthly, Freemium).

Price
$
$
$
$
$
i
Starting From
$50
Pricing Model
Monthly, Freemium
Free Trial
No

Training Resources

Solismed is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Solismed:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Solismed Benefits and Insights

Why use Solismed?

Key differentiators & advantages of Solismed

  • Reduce Cost: The software saves a clinic money through several avenues, directly and indirectly. By utilizing a free solution, clinics save money by not spending on one. Additionally, a more organized, centralized practice increases productivity and efficiency, giving practices more time to field more patients and reduce dead time. 
  • Organize Practice: Practices have a centralized view of their entire operation, from overarching financials to granular patient visits. Unique patient details, appointment calendar, supplies and insurance costing can all be managed from one intuitive dashboard. 
  • Connect With Patients: Doctors keep up and communicate with patients easier. In-depth patient records give doctors all information they need before seeing a patient. External messaging lets practices reach out to patients through the solution. 
  • Customizable: Different clinics have different needs, and the system recognizes that. It has the ability to customize most organizational features. The vendor also offers to assist with adding features that aren’t already included. 

Industry Expertise

Solismed has been on the market for more than two decades. The joint effort of Intesync LLC and Morag Consulting Group was developed as an affordable alternative option for small clinics to organize their operations.

Synopsis of User Ratings and Reviews

Based on an aggregate of Solismed reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Comprehensive Feature Set: Solismed offers a wide range of features, including patient scheduling, electronic health records (EHR), billing, and telehealth, eliminating the need for multiple software systems.
  • Cost-Effectiveness: Solismed is known for its affordability, making it a budget-friendly choice for small to mid-sized practices.
  • Multitasking Capabilities: Users can open numerous patient encounter tabs simultaneously, promoting care coordination and efficient record comparison.
  • Integrated Dashboard: The software features a well-organized dashboard that provides access to secure communications, appointment calendars, and other practice management tools from a single screen.

Cons

  • Customer Support: Users report slow response times from the Solismed support team.
  • Learning Curve: The software's comprehensive features can be challenging for some users to learn initially.

Researcher's Summary:

Is Solismed truly a solution for medical practices, or does it leave users feeling a bit out of sorts? User reviews from the last year paint a mixed picture of this medical practice management software. While praised for its comprehensive features and affordability, particularly by small to medium-sized practices, some users have pointed out areas where Solismed could use some improvement. A notable strength highlighted by users is the software's robust functionality, encompassing essential features such as patient scheduling, electronic health records, billing, and telehealth capabilities. One user specifically appreciated the ability to open multiple patient encounter tabs simultaneously, facilitating care coordination by allowing for the comparison of patient records across multiple screens. This comprehensive feature set, especially at its price point, makes Solismed a compelling choice for smaller practices looking for an all-in-one solution. However, users have reported occasional technical hiccups and a steep learning curve during the initial setup and navigation. The absence of a dedicated mobile app, forcing reliance on a web browser, was also cited as a drawback, particularly for on-site visits where internet connectivity can be unreliable. While some users lauded the responsiveness of customer support, others expressed frustration with delays in issue resolution. In conclusion, Solismed appears to be a solid choice for small to medium-sized practices seeking a cost-effective, feature-rich practice management solution, particularly those willing to invest time in learning the system and comfortable with a primarily cloud-based platform. However, practices requiring robust mobile functionality or immediate customer support may want to explore alternative options.

Key Features

  • Dashboard: All information is provided in an easy-to-use, intuitive dashboard. Practitioners can access all their appointments, messages, organizational tasks and finances from one unified platform. 
  • Contact List: A comprehensive list of patients, suppliers, referrals, labs and volunteers helps practitioners keep their contacts in line. Patient contacts include in-depth medical and health records, including insurance information. 
  • Scheduling: Appointments, deadlines and commitments are tracked in a calendar. It quickly updates the practitioner on patient encounters, status, payments, alerts and more.  
  • Patient Management: Patients can be tracked through the system, walk-in or appointment. It logs registration, supplies, which workers they contact and additional documentation. 
  • Communications: The system allows for both internal and external communication. A messaging feature in the platform lets coworkers communicate. Faxing and phone call documentation is fulfilled by InterFAX, and practitioners can write letters through the system. 
  • Billing: Patient and insurance billing can be fulfilled in the platform. Integration with insurance clearinghouses streamlines claim filing.  
  • Reports: The system is capable of generating both clinical and financial reports. This includes patient lists, syndromic surveillance, e-forms, sales and purchase invoices, orders and others.  
  • Operations Management: Fully customizable operations setup lets clinics tailor the system to their exact needs. Locations, supplies, service and patient lists can be modified for a specific practice. 

Limitations

At the time of this review’s publication, these are the limitations of Dr. Pad according to user feedback:

  •  It does not provide mobile apps 
  •  It does not have a Meaningful Use certification 
  •  Does not support a Medical Administrative Record 

Solismed Suite Support

Solismed support is fulfilled by its parent company, Intesync LLC. It offers ticket and phone support during normal business hours: 8 a.m. - 5 p.m. PST.

mail_outlineEmail:Email support is fulfilled by the ticketing system, described below.
phonePhone: Customers can call (888) 979-3979 during business hours for support.
schoolTraining: No training is provided. Questions can be answered over the phone or via the ticketing system.
local_offerTickets: Customers can submit support tickets through the vendor’s website, fulfilled by HelpDesk. Users submit a form with the option to attach files.
Banner of Pricing guide for Solismed
Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings

Compare Medical Practice Management Software

These are the products most often compared to Solismed.

Pricing for Medical Practice Management Software

Banner of Pricing guide for Medical Practice Management Software