When the EMR software market emerged, behavioral health professionals had very few choices designed to suit their specific needs. Many ended up settling for more general medical EMRs that failed to suffice their organizational requirements. In recent years it’s safe to say that the tide has turned. As specialty clinics began to gain popularity, the need for behavioral health EHR solutions and mental health software became evident.
Compare Top EHR/EMR Software Leaders
What This Article Covers:
- What Is Behavioral Health EHR/EMR Software?
- Primary Benefits
- Implementation
- Common Questions
- The Top Behavioral Health EHR/EMR Software
- Market Trends
- Making Your Decision
What Is Behavioral Health EHR/EMR Software?
Behavioral health EHR/EMR software is a medical solution designed for health care professionals to help them deliver quality care and improve patient outcomes. They assist in automating workflows and streamlining communication between patients and clinicians.
According to a report published by Grand View Research, the U.S. behavioral health EHR market is predicted to grow at a CAGR of 11.07% from 2022–2030.
The behavioral health industry is growing at a remarkable rate. Today, specialty health care providers demand EHR/EMR explicitly designed for their needs. As a result, a wide range of behavioral health EHR software is available today.
E-prescribing modules enable you to order drugs, track prescription requests and access medication histories to improve patient safety and detect substance misuse.
EHRs assist you in simplifying administrative tasks like documenting, billing, claim management, scheduling and reporting.
Patient portals encourage clients to pay bills and process credit cards electronically. You can attach notes to patients’ files to help make the correct diagnosis.
Analytic functions aid you in tracking changes over time via the dashboard. They encourage you to produce financial and operational reports to evaluate your practice’s performance.
Mental Health vs. Behavioral Health
Several people use mental and behavioral health interchangeably. But there’s a fine line between the two. Take a look at the table below to understand the same.
Mental Health | Behavioral Health | |
---|---|---|
Meaning | Refers to a person’s psychological state | Refers to a person’s mental as well as physical condition |
Common Disorders |
|
|
Common Professions |
|
|
It’s important to note that mental health issues can give birth to behavioral changes too.
You can decide whether you need mental health software or behavioral health EHR based on your company type. If you offer both services (mental and behavioral health), you should contact software vendors who provide integrative capabilities.
Primary Benefits
It’s challenging to run a medical organization without an EHR. It helps increase productivity, improve patient experiences, maintain regulatory compliance, avoid documentation errors and stay secure.
We’ve elaborated on these benefits below.
Boost Productivity
Following manual data entry practices can invite errors. With behavioral health EHR software, you can automate redundant tasks and focus on improving patient outcomes. You can leverage the speech-to-text functionality to save time spent on typing notes.
Enhance Patient Experiences
One dissatisfied patient can ruin your practice’s reputation. Clients can leave negative online reviews, delay paying their bills and cancel appointments. That’s why focusing on improving patients’ health care journeys is essential.
Behavioral health software helps you maximize profits and improve patient satisfaction rates. They enable clients to schedule appointments and clear their dues via the patient portal. You can send electronic statements to clients for speedy payments.
Remain Compliant
If you want to avoid legal issues, you must comply with state and federal health care regulations. Behavioral health EHRs help you maintain regulatory compliance and maximize reimbursements. They enable you to adhere to the Mental Health Parity and Addiction Equity Act (MHPAEA) requirements.
In August 2021, a court found UnitedHealthcare guilty of violating the MHPAEA. UnitedHealthcare illegally denied medical coverage to 20,000 new yorkers. They agreed to pay $15.6M to affected participants as a settlement.
Some other acts you should know about are:
You should also follow HIPAA guidelines and ICD standards to avoid federal penalties. You can integrate with medical compliance software to protect confidential data.
Improve Clinical Documentation
Just one documentation mistake can put your patients at risk. Behavioral health EHRs enable you to capture client details through prebuilt, customizable forms to help you maintain data consistency.
Create electronic patient charts to help therapists gain quick access to them when needed. You can update client information when changes occur, helping you improve clinical accuracy.
Store Files Securely
It’s challenging to handle paper records. They have a high probability of getting misplaced. With behavioral health EHRs, you can store unlimited documents in a secure cloud-based server. Clinicians can access files on the go via Android or iOS devices.
Key Features
Undoubtedly, behavioral health EHR software helps streamline workflows and maximize profits. Below we’ve highlighted a list of capabilities that help you achieve the same.
- E-prescribing: Send electronic prescriptions to pharmacies through a secure network. Comply with the Drug Enforcement Administration (DEA) e-prescribing requirements for controlled substances to avoid legal troubles.
The system sends you an alert when you prescribe a drug patients are allergic to. Access the Prescription Drug Monitoring Program (PDMP) database to avoid opioid abuse and adhere to the state’s PDMP regulations. - Charting: Monitor the severity of behavioral factors through Global Assessment of Functioning (GAF) charts. Patient charts enable you to view progress notes and lab results, get clinical decision support, and prescribe medications from a single screen.
- Patient Portal: Clients can schedule virtual appointments with a few clicks. You can integrate with patient portal solutions to improve patient engagement. Enable patients to pay through their preferred payment method to increase collections.
- Therapy Notes: Clinicians can document virtual visits within minutes. You can integrate with therapy note software to collect precise patient information. Leverage customizable templates to speed up note-taking.
- Billing: Assign accurate ICD-11, CPT/HCPCS and E&M codes to avoid invoicing errors. Leverage the rules engine functionality to avoid coding mistakes and achieve a clean claims rate. Automatically send claims to clearinghouses to detect formatting and coding discrepancies.
- Reporting: Generate clinical and financial reports to make informed decisions. Analyze past and current records to increase patient satisfaction rates. You can monitor clients’ health care journeys via the dashboard.
- Telepsychiatry: You can conduct psychiatric evaluations and therapy sessions from the comfort of your home. Integrate with telepsychiatry tools to simplify behavioral health workflows.
- Treatment Plans: When you assign a diagnosis code, the app generates a decision tree of objectives, goals, problems and interventions associated with the assigned code.
Implementation
Searching for behavioral health EMRs can be broken down into three main steps. We’ve outlined the same below.
Assess Your Needs
The better you understand your EMR requirements, the more likely your purchase will pay off clinically and financially.
Determining what your clinicians need is crucial when defining your EHR/EMR requirements. If your clinicians don’t feel comfortable using the system, it’s not likely to offer much of a benefit to your organization.
Not only should you ask your practitioners what they like and dislike about their current EMR (if you’re replacing a system), but you should also discuss what they would like to see from a new EMR and why.
Sadly, many organizations often turn a deaf ear to their frontline clinicians, buying EMRs that they can’t understand or simply don’t want to use. You should avoid making this mistake.
When on the hunt for behavioral health EHR software, keep in mind your health care facility’s unique wants and needs and your current issues. While both cloud-based and on-premise EHRs have their advantages, certain clinics will benefit more from one or the other.
For example, specialty clinics like behavioral health facilities would benefit more from a cloud-based solution, whereas a hospital with several different departments would not. In addition, on-premise solutions require your own IT team to deal with updates as well as issues.
Sometimes, a lesser-known system will serve behavioral health practices’ needs as well as those developed by vendors with a larger marketing budget. Be aware: some vendors will tack on additional fees when adding features.
Consider Pricing
You don’t want to spend on a system that burns a hole in your pockets. That’s why you need to understand vendors’ software pricing models. The two common models are:
- Subscription: Subscription-based software licenses have a validity period. As long as you pay the subscription fees, you are good to use the system.
- Perpetual License: Here, you pay the vendor up front. These system licenses do not expire.
You can use our EHR/EMR price guide to discover hidden costs and compare software pricing.
Compare Vendors
At first glance, it may be difficult to differentiate one specialty EMR system from the next, much less rank them. But, if you compare the differences between vendors and carefully adhere to your requirements, you can find an EMR that makes it easier to share patient records, improves your billing process and makes health records easily accessible on any mobile device.
Common Questions
It’s challenging to select the right behavioral health EHR software for your practice with several products out on the market. And it’s vital to find an application that suits your workflow.
Below, we have outlined some questions you can use to start your behavioral health software selection journey.
General
- What’s the cost of the system?
- Do you offer a customized plan according to my feature needs?
System Requirements
- What are the compatibility requirements?
- Is the platform mobile-friendly?
- Does the app function without an internet connection?
Privacy and Security
- What data encryption level does the solution offer?
- Does the application provide secure cloud storage?
Federal Regulations
- Is the product ONC certified?
- Does the software fulfill HIPAA regulatory requirements?
Compare Top EHR/EMR Software Leaders
The Best Behavioral Health EHR/EMR Software
To make the software selection process a little easier, we narrowed it down to our top five behavioral health EMR/EHR software — TheraNest, TherapyNotes, SimplePractice, DrChrono and CounSol.
With behavioral health treatment primarily taking place in clinics and outpatient facilities, cloud-based options are often the correct solution. For that purpose, all our top five behavioral health EHR/EMRs are cloud-based options.
TheraNest
Used by organizations of all sizes, TheraNest helps psychologists, counselors, therapists and social workers streamline daily operations. It provides management, scheduling, billing and reporting modules.
You can save files on a secure server without worrying about data breaches. Access information on the go using mobile devices. Automatically send appointment reminders to clients via the patient portal.
Enable patients to submit and sign intake and consent forms electronically. They can view available slots and schedule appointments with just a few clicks. It also helps you conduct virtual sessions to understand clients better.
Top Benefits
- Remain Mobile: Create treatment plans and view appointments using internet-enabled devices. Patients can sign documents electronically. Access and preselect DSM-5 and ICD-10 diagnostic codes with a few clicks.
- Improve Clinical Documentation: Integrate with Wiley Practice Planners to create and store therapy notes, like treatment plans, initial assessments and progress records. View medical histories through patient charts to reduce medication errors.
- Control Unlimited User Accounts: You can add infinite users, such as therapists, students, educators, interns, front-desk staff and billers, at no additional charge.
- Go Paperless: Store and view documents from an accessible location to save time. Automatically perform data backups to avoid losing essential files. Access the draft folder to view unsaved documents. Create online therapy intake forms using prebuilt, customizable templates.
- Enhance Patient Experiences: Send appointment reminders to patients through voice calls, SMS or email to reduce no-shows. Set up automatic reminders at the organizational level to notify employees about client responses. Enable patients to pay online via debit or credit cards.
Primary Features
- Telehealth: Enable clients to submit forms and schedule appointments according to staff availability via the patient portal. You can conduct individual or group therapy sessions with up to six participants using video conferencing. Process credit card payments quickly to improve collections.
- Scheduling: You can create individual, group or multi-staff appointments. You can also filter the calendar by service type, location and staff member. Receive notifications about schedule updates. Integrate with Google Calendar or Apple iCal to improve workflows.
- Billing: Create and email invoices to patients. Search for unbilled appointments and create invoices at once using batch invoicing functionality. Access built-in behavioral health CPT codes to generate accurate bills.
- Reporting: Produce billing, revenue, AR aging, productivity and referral reports to analyze your practice’s operational efficiency. Clients can export data in PDF or CSV formats.
- Claims Management: You can check claim statuses during the billing cycle via the dashboard. Modify and resubmit rejected claims within assigned deadlines to reduce AR days. Submit insurance claims, reconcile payments and receive ERAs digitally.
Limitations
- Does not support on-premise deployment.
- The mobile app doesn’t offer insurance and client billing functionality.
- Doesn’t provide an online booking widget on the website.
Platform:
Company Size Suitability: S M L
TherapyNotes
TherapyNotes helps therapists, psychiatrists, social workers and other behavioral health professionals streamline business processes. It provides scheduling, billing, claims management, documentation and telehealth modules.
Medical practice management tools include one-click electronic claims submission, direct receipt of electronic remittance advice from some insurance companies, credit/debit/HSA card processing and the ability to generate patient statements, superbills, insurance forms and reports.
The EMR-based note-taking feature provides forms for psychology, therapy, counseling, social work and psychiatry clinics. It offers customizable templates for creating treatment plans and progress notes to help perform psychological evaluations.
You can automatically add tasks to the to-do list when you need to update treatment plans, submit electronic claims or follow up with patients.
The vendor offers 24/7, unlimited technical support. The solution starts from as low as $49/month for private practices, making it the cheapest of these five options.
Top Benefits
- Reduce Coding Errors: Set default modifier codes to automatically attach them to patients’ claim documents. The app generates a list of code suggestions you can select while filling out client details to help record diagnoses quickly.
- Receive Unlimited Support: You can contact the support team by phone or email. They help you interpret claim rejections, navigate credit card processing and work through enrollments. To date, the vendor’s representatives helped over 75,000 customers resolve challenges.
- Create a Paperless Environment: Automatically scan through the information needed for claim generation. Track claim statuses via the dashboard. View, download and share files with your team to keep everyone on the same page via the document library.
- Stay Compliant and Secure: Adhere to MIPS and state-organized health information exchange regulations to keep legal issues at bay. Safeguard accounts with two-factor authentication to prevent hackers from stealing sensitive details.
- Speed Up Note-taking: Use prebuilt notes templates to record information in SOAP format. When you start a session, the application generates a to-do list item to create corresponding progress notes.
Primary Features
- Calendar: You can set up work schedules to avoid booking sessions outside available hours. Integrate with iCal or Google Calendar to keep track of your schedule on the go. You can approve or deny appointment requests with just a single click.
- Patient Portal: Clients can request, reschedule and cancel appointments online. Send appointment reminders through text, email or phone call to avoid last-minute cancellations. Customize the portal with your company logo, welcome message and color scheme that fits your brand style.
- Therapy Notes: Use customizable templates that comply with HIPAA requirements to help organize notes. You can move historical data to the current document for review purposes. The built-in spell checker helps you avoid spelling mistakes.
- Billing: Submit claims, track patients’ balances, generate statements, produce CMS-1500 forms and track insurance pre-authorizations electronically. Process clients’ credit cards for fast payments. Whenever claims are ready for submission or need reconsideration, the to-do list sends you alerts to help you avoid claim delays.
- E-prescribing: View patients’ medication histories to detect allergies and drug interactions to improve clients’ safety. Send prescription requests to pharmacies within the Surescripts network.
Limitations
- Does not integrate with Wiley Practice Planner.
- Does not support on-premise deployment.
- Absence of mobile app.
Platform:
Company Size Suitability: S M L
SimplePractice
SimplePractice assists group and solo practices in handling tasks including, but not limited to, scheduling, patient rooming, reporting and messaging. You can send intake forms via the client portal, where patients can review, sign and make payments digitally.
Telehealth functionality enables patients to check available slots and send appointment requests. It also helps you conduct sessions from remote locations.
Telemedicine tools help clinicians and patients have a face-to-face conference call, securely transmit still images or high-resolution video conference screenshots, and save them to patient files.
Use customizable templates to record patient notes and create treatment plans to help assess, diagnose as well as monitor the severity of a disorder.
Top Benefits
- Deliver Patient-centered Care: Clients can check availability and request appointments through an online booking widget directly from the website. They can also submit intake and consent forms via the patient portal.
- Remain Mobile: The solution’s compatible with iOS and Android devices. You can manage schedules and generate precise bills from the comfort of your home.
- Reduce No-shows: You can send reminders to clients through text, voice or email. Enable patients to reschedule or cancel appointments with just a few clicks.
- Streamline Workflows: You can manage all your operations from a single system. Integrate with Google and Outlook Calendars, Stripe and Braintree to avoid data migration hassles.
- Receive Electronic Payments: Clients can make quick payments using credit or debit cards. Encourage patients to enroll in autopay to help reduce AR days.
Primary Features
- Client Portal: Patients can upload essential documents such as insurance cards and referrals in PDF, CSV, PNG and MP3 formats. You can send texts to patients via a HIPAA-compliant messaging channel. Leverage screen sharing capabilities to share worksheets, PDFs and exercises during video meetings.
- Calendar: Integrate with iCal, Google and Outlook Calendar to better organize client appointments. View available times, locations and services to approve or deny appointment requests.
- Insurance Management: You can create, submit, reconcile and track claims from a single screen. Leverage integrated payment reports to automate insurance accounting processes. You can add or set up default modifiers according to service codes or locations.
- Billing: Generate and send invoices, statements, and CMS-1500 forms to clients digitally. It offers autopay and integrated credit card processing in partnership with Stripe.
- Templates: Access the template library containing intake forms, progress notes and questionnaires. You can automatically add diagnosis and ICD-10 codes to treatment plans to avoid creating them from scratch. Access a built-in library of over 1,000 Wiley Treatment Plans to prevent diagnostic errors.
Limitations
- Does not provide an integrated e-prescribing functionality.
- Does not support telehealth group sessions.
- Unavailability of on-demand phone support options.
Platform:
Company Size Suitability: S M L
DrChrono
DrChrono provides e-prescribing, scheduling, invoicing and charting modules to help clinicians streamline work processes.
It enables you to integrate with Box (a cloud storage system compliant with HIPAA regulations) to take advantage of unlimited storage, seamless backups and data portability.
You can access information remotely using internet-enabled devices. Create, populate and edit consent forms using document management capabilities. Upload and access charts from web browsers or iPad devices. Clinicians can add specific tags to files for quick access.
Capture patient and staff signatures electronically. You can use the free draw function to add notes to patient charts and X-rays.
You can generate patient, insurance, productivity, communication, prescription and medication reports to assess your practice’s financial health. Filter reports according to assigned tags to find files quickly.
Top Benefits
- Send Automated Reminders: Notify patients about upcoming appointments through text or email. Clients can confirm sessions via phone or email.
- Reduce Prescription Errors: You can prescribe medications electronically to avoid handwriting legibility issues. Use the dosage calculator to prescribe the right amount of a drug. Access the Surescripts network to view prescriptions’ historical records.
- Integrate Bi-directionally: The vendor offers bi-directional lab integrations with over 9,000 diagnostics and 35,000+ radiology centers such as Quest Diagnostics and LabCorp. You can analyze lab results from patient charts themselves.
- Provide Learning Materials: Share educational resources such as documents related to treatment procedures, chronic care management and exercises for patients to complete at home. You can also access resources from other sites such as MayoClinic.
- Utilize Speech-to-Text: You can dictate notes in your accent using voice recognition to reduce time spent taking handwritten notes.
Primary Features
- Schedule Management: Enable clients to check available slots and schedule appointments using an iPhone, iPad or web browser. Auto-populate billing codes, reasons for visits and consent forms to set patient profiles.
- Client Portal: Patients can access lab results, educational materials and health information records via iOS devices. They can view their vitals and prescriptions via Apple Health Kit in real time.
- Patient Check-in App: Enable clients to self-check-in to reduce waiting time. Patients can sign in using their name and date of birth, which automatically populates medical and insurance details on charts.
- Billing: Assign accurate codes to generate error-free statements. Verify patients’ insurance plans to avoid denials. You can review past and failed eligibility checks according to service types. Resolve denials to help improve cash flow. You can view billing metrics through the financial dashboard.
- Telehealth: Conduct virtual visits directly from the system. Enable patients to attend sessions through a link. You can talk to your patients via a secure messaging gateway. Clients can ask questions to their doctors and download attachments sent by clinicians through the patient portal.
Limitations
- Does not support on-premise deployment.
- Does not integrate with Wiley Practice Planners.
- Incompatible with android devices.
Platform:
Company Size Suitability: S M L
CounSol
CounSol.com provides tools to deal with behavioral health workflows, reporting and analytics, unified EHR, and interoperability. Mobile treatment tools enable practitioners to review medical records and document patient information remotely.
You can leverage the patient portal to simplify the interaction between your company and clients. Patients can look up their medical information, receive updates and communicate in real time with their clinicians.
Create billing reports to help make informed financial decisions. You can track insights such as weekly and monthly session count and payment information.
The vendor provides a personal account manager to help you resolve issues and gain an in-depth understanding of the solution.
Top Benefits
- Customize Forms: Produce intake forms, practice terms and policy agreements and enable clients to fill and sign them online. To collect accurate data, you can modify questions and add multiple text fields or checkboxes to forms.
- Synchronize Calendars: Integrate your device’s calendar with the app to avoid missing out on important updates and appointments. Keep track of upcoming birthdays, and create and send custom birthday messages to clients through email.
- Hold Group Sessions: You can schedule sessions with multiple participants simultaneously. Set duration, location, time and size of the group to book video appointments. Patients can view and register for group meetings via the client portal.
- Leverage Customizable Templates: Build evidence-based treatment plans by integrating with Wiley Treatment Planners.
- Simplify Communication: Send messages to clients to inform them about their sessions or payment statuses. Automatically notify patients 24, 48 or 72 hours before their appointment through text, email or phone.
Primary Features
- Patient Portal: Encourage clients to schedule appointments, view emails, pay bills and maintain their private journals. You can conduct video or chat sessions from remote locations. Clients can attend meetings using laptops, tablets or smartphones without installing additional applications.
- Billing and Invoicing: Send payment reminders to patients to get paid faster. Enable admins to track transactions and receive alerts about pending invoices.
- Patient Treatment Plans: Customizable templates help you produce accurate treatment plans such as diagnosis descriptions, risk assessments, interventions and axis codes.
- Scheduling and Calendar: Filter the calendar by day, hour, week or month to view available slots. Enable patients to schedule video, phone and chat sessions and office appointments. Integrate with iCal to sync desktop, tablet and smartphone calendars.
- Progress Notes: Clients can write and save their progress notes in a private folder. They can also share each entry with the counselor through a secure messaging portal.
Limitations
- Does not provide a dedicated mobile app for Android and iOS devices.
- Absence of e-prescribing functionality.
- Users experience navigational issues.
Platform:
Company Size Suitability: S M L
Market Trends
With ever-changing health care regulations, it’s difficult to be in sync with recent trends. These trends can help you stand out from your competitors. They have the potential to change the future of the behavioral health industry.
We know you have several tasks on your plate right now. That’s why we took it upon ourselves to list some of the latest behavioral health EHR/EMR trends.
ONC-ATCB Certification
According to the American Recovery and Reinvestment Act (ARRA), practices employing ONC-ATCB-certified EHRs are eligible for promoting interoperability programs — Medicaid and Medicare federal incentives. It encouraged practices to adopt certified EHRs to help maximize reimbursements.
The U.S. government enacted the Health Information Technology for Economic and Clinical Health Act (HITECH) as a part of ARRA. It divided meaningful use into three stages.
- Stage 1: Data gathering and EHR adoption.
- Stage 2: Exchanging patient information and improving care coordination.
- Stage 3: Enhancing care outcomes by implementing e-prescribing, computerized provider order entry, clinical decision support and patient engagement tools.
ONC certified behavioral health EHRs help you achieve interoperability, maintain data confidentiality, improve care quality and exchange information securely.
Software as a Service (SaaS)
Today, several health care organizations prefer web-based over on-premise behavioral health EHRs. Because such solutions provide cloud computing capabilities and help reduce IT burdens, they gained popularity over time.
According to a report published by Fortune Business Insights, the SaaS market is anticipated to grow at a CAGR of 27.5% from 2021–2028.
We’ve listed some benefits you can reap with such tools below.
- Remain Secure: Most tools provide SSL/TLS encryption capabilities. Some also offer dedicated data centers like AWS cloud storage to help you protect confidential details.
- Update the App Easily: You can schedule system updates to avoid disturbing business workflows.
- Improve Accessibility: You can view and download documents from anywhere, at any time, using mobile devices.
SaaS products enable you to perform regular data backups to help avoid losing important files.
Digital Phenotyping
Digital phenotyping uses mobile devices to track markers of anxiety and depression, detect relapses and develop ways to diagnose illness. It divides data into two subgroups:
- Active: Users need to input information into their smartphones. For instance, patients can enter their mood of the day into the behavioral health EHR app with digital phenotyping capabilities.
- Passive: It doesn’t require active participation from users. The device collects data using sensors and evaluating phone usage patterns. Clinicians use GPS, accelerometer, and call and messaging logs to capture information.
Patients can share data with their therapists and clinicians to help them make the correct diagnosis.
Making Your Decision
With so many options out there, choosing the correct EMR for your behavioral health treatment can be very intimidating. While we can’t tell you which specific behavioral health software will work best for your facility, we hope this list gives you an idea of what these systems can accomplish.
Ultimately — and we can’t stress this enough — you must create a requirements checklist to guide your choice of behavioral health EHR vendors. You can leverage our EHR/EMR requirements template to save time.
Preparation is key; if your organization knows what it needs to support its clinicians effectively, you’re far more likely to make the right choice among the many behavioral health EMRs on the market.
Organizations have different workflow patterns, clinical styles and administrative issues to address. If you thoroughly screen several of the top behavioral health companies against your specific requirements, your investment is likely to be a success.
Read our EMR and EHR buyer’s guide to know about the software selection journey.
You can leverage our EHR comparison matrix to compare several products simultaneously and make informed buying decisions.
How has your health care organization benefited from using behavioral health EHR? Can you think of some that we missed? Let us know in the comments.
Analyst-Picked Related Content
Comparison Report: An Interactive analyst report with comparison ratings, reviews and pricing