Industry Specialties: Retail, gaming, travel and hospitality, digital goods, financial services, professional services, marketplaces and platforms, charities and non-profits
Based on 23875 reviews:
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PayPal is ranked #1 in the eCommerce Platforms product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, PayPal pricing starts at $0 (Per Transaction, 5.4% Flat Rate).
PayPal is supported with the following types of training:
The following support services are available for PayPal:
Average customer reviews & user sentiment summary for PayPal:
23875 reviews
94%
of users would recommend this product
Based on an aggregate of PayPal reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
PayPal users generally give it a thumbs-up for its convenience and security. Setting up an account is a breeze, and the platform is widely accepted by online merchants, making it a go-to for quick and easy payments. The security features, like encryption and fraud protection, give users peace of mind when making transactions. However, some users find the fees, especially for international transactions and credit card payments, to be a bit of a bummer. Additionally, while PayPal is widely accepted, it's not universally accepted, so users may occasionally encounter situations where they need to whip out a different payment method. Compared to other digital payment platforms like Zelle, Venmo, and Cash App, PayPal stands out with its robust buyer and seller protection policies, making it a safer choice for larger transactions or purchases from unfamiliar sellers. But for splitting bills with friends or sending small amounts of money, the simplicity and social features of Venmo or Cash App might be more appealing.
So, who's PayPal's ideal user? It's perfect for folks who frequently shop online and value security and convenience. If you're someone who makes international payments or deals with large transactions, PayPal's buyer and seller protection features are a major plus. However, if you're mainly looking for a way to split the bill at dinner or send a few bucks to a friend, you might find other platforms more user-friendly and cost-effective.
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