Qualifacts InSync Reviews & Pricing

Key Features

• Telemedicine: Schedule online appointments, check patient history and manage medication electronically. Recognize any potential drug-to-drug or drug-to-allergy interactions based on medication history or diagnosis. 
• Patient Portal: Physicians can communicate with patients via messaging or video conference calls, as well as make updates to their health plan, using the patient portal. Both physicians and patients can look up lab results. 
• Clearinghouse: Manage insurance claim submissions and avoid denied claims for faster reimbursement. Before submission, claims are automatically swept and scrubbed of any mistakes or coding errors to avoid rejection. 
• Patient Progress: Track important patient data to identify patterns, address health issues before they worsen and monitor progress to determine treatment effectiveness. 
• Global View: One centralized location with an easily navigable dashboard of all tools and features helps manage workflows and operations. 
• Revenue Cycle Management: Educate staff on why claims are denied in the first place, receive an analysis of denial trends and recommendations on how to fix denied claims, and eliminate recurring denials. 
• Credit Card Processing: Conduct seamless transactions while avoiding costly chargebacks, increasing patient convenience when updating information and making electronic payments. Avoid potential fines associated with lost, stolen or counterfeit credit cards. 

Approach to Common Challenges

• Inefficient workflows: InSync's intuitive interface, customizable dashboards, and automated tasks streamline patient management, reducing administrative burdens and freeing up time for clinicians.
• Fragmented communication: InSync's secure messaging, patient portal, and appointment reminders improve communication between patients and providers, leading to better care coordination and adherence to treatment plans.
• Lack of data integration: InSync seamlessly integrates with various EMR systems, allowing for easy access to patient information, facilitating comprehensive care delivery, and eliminating data silos.
• Limited reporting capabilities: InSync offers robust reporting tools that provide detailed insights into practice performance, enabling data-driven decision making and optimization of workflows.
• Security and privacy concerns: InSync adheres to strict HIPAA compliance standards, ensuring the security and confidentiality of patient data, mitigating privacy risks.

Cost Of Ownership

• Q: What is the cost per provider?
  A: The cost for InSync starts at $94/user/month. Discounts are available for larger practices.
• Q: What are the hidden costs?
  A: There's a 24-month contract with implementation fees starting at $5,000.

Limitations

• Limited customization options: Though offering some customization, InSync lacks the flexibility of competitor platforms in tailoring workflows and interfaces.
• Occasional technical glitches: While generally reliable, users report experiencing intermittent technical issues and bugs that can disrupt workflow.
• Learning curve for new users: While user-friendly, the platform's comprehensive feature set requires some investment in user training and familiarization.
• Limited reporting capabilities: While reporting features exist, they may not provide the level of detail and customization required by some practices.
• Cost may be prohibitive for some practices: Compared to some competitors, InSync's pricing can be higher, particularly for smaller practices.

Demo Resources

• Official Website: The InSync website offers a comprehensive overview of the platform's features and functionalities, showcasing its application through real-life scenarios and testimonials.
• Interactive Walkthrough: A user-led interactive walkthrough guides potential users through the platform's interface, highlighting key features and functionalities in a dynamic and engaging format.
• Case Studies: In-depth case studies showcase how actual healthcare practices have successfully implemented InSync, demonstrating its impact on workflow efficiency, patient satisfaction, and overall practice success.
• Live Webinars: InSync regularly hosts live webinars led by product experts who provide detailed demonstrations of the platform, address specific user questions, and offer valuable insights.
• On-Demand Demos: For those who prefer a self-paced approach, on-demand demos allow users to explore the platform at their own convenience, reviewing features and functionalities independently.

FAQ

• Q: How does InSync integrate with existing EMR systems?
  A: InSync offers seamless integration with a wide range of popular EMR systems through established APIs. This allows users to access and manage patient data directly within the platform, eliminating the need for data silos and manual data entry.
• Q: How does InSync ensure patient data security and privacy?
  A: InSync prioritizes data security and adheres to strict HIPAA compliance standards. The platform utilizes advanced encryption technologies, secure access controls, and robust security protocols to safeguard patient information and protect against unauthorized access.
• Q: How does InSync support telemedicine consultations?
  A: InSync offers built-in telemedicine capabilities that enable providers to conduct virtual consultations with patients conveniently and securely. This feature can be particularly valuable for remote consultations, improving access to care and reducing patient travel burdens.
• Q: How does InSync facilitate patient engagement?
  A: InSync provides various tools to enhance patient engagement, including a patient portal for online appointment scheduling, medication refills, and secure communication with providers. Additionally, InSync offers automated appointment reminders and educational resources to promote patient health education and self-management.
• Q: How does InSync ensure compliance with industry regulations?
  A: InSync's platform is designed to comply with relevant healthcare regulations, including HIPAA, GDPR, and HITECH. The platform incorporates features and functionalities that support compliance requirements, such as audit trails and data encryption.