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#26

CaseFox is ranked #26 in the eDiscovery Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CaseFox Pricing

Based on our most recent analysis, CaseFox pricing starts at $0 (Annual).

Price
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Starting From
$0
Pricing Model
Annual
Free Trial
Yes, Request for Free

Training Resources

CaseFox is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CaseFox:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CaseFox Benefits and Insights

Why use CaseFox?

Key differentiators & advantages of CaseFox

  • Comprehensive Management: Easily manage legal billing and practice using a centralized dashboard.
  • Customizable Templates: Save time and ensure consistency by creating legal documents with custom templates.
  • Automated tracking: Accurately track time and expenses for each case or project, automatically calculate the billable amount, and bill clients promptly.
  • Robust Reporting: Analyze case performance and make informed decisions with detailed reports on clients, time expense, productivity and more.
  • Data Security: Keep data secure by implementing industry-standard security measures such as SSL and other data encryption techniques.

Industry Expertise

Provides practice management solutions to small and mid-sized law firms, solo practitioners, corporate law firms and enterprises.

CaseFox Reviews

Average customer reviews & user sentiment summary for CaseFox:

User satisfaction level icon: excellent

86 reviews

93%

of users would recommend this product

Key Features

  • Legal Case Management
    • Billing and Payments: Use the one-click invoicing feature to create monthly and yearly invoices and payment receipts for each case.
    • Documents: Integrate with Box, Google Drive and Dropbox or use in-built file storage to handle documents.
    • Tasks and Events: Track current, late and upcoming tasks and calendar events with the central location feature.
    • Hourly Rate: Automatically apply accurate billing rates using the staff rate feature. Use global hourly rates or default rates, reducing the need for manual adjustments.
    • Custom Field: Handle diverse groups and assign them to specific cases. Store extra data for a more comprehensive approach to case management.
  • Client Management
    • Analytics Dashboard: Get an overview of active cases, billing details, account receivables, trust balance and contact details. Enhance communication and collaboration between clients and service providers.
    • Client Portal: Clients can view and settle invoices online and access complete payment history and amount due, improving transparency and efficiency in billing and payments.
    • Trust Transactions: Simplify trust and account management. Use trust funds to pay invoices in bulk and integrate with Xero and  QuickBooks for easier accounting.
    • Invoicing and Payments: Effortlessly generate and download invoices for active cases. Streamline payments by recording and generating receipts with a single click.
    • Import and Export Data: Export client list, time/expense/calendar/task entries, invoicing and payment information to Excel to analyze data for efficient reporting.
    • Messages and Personal Notes: Add notes to time and expense entries. Communicate securely with clients and integrate with Gmail to fetch messages.
  • Staff Management
    • Data Control: Control staff access to ensure data security. Customize access for contractors and secretaries while maintaining confidentiality.
    • Performance Reports: Define yearly targets for staff to monitor and incentivize productivity. Compare billable hours to targets for effective tracking and improved practice.
  • Document Management
    • Automated Documents: Automatically create documents by merging templates and client/matter data.
    • Document Management: Easily manage and access documents with cloud integration. Attach notes and files to cases and matters to stay organized. Streamline billing and timekeeping by adding billable time to documents.
    • Intake Form: Create and customize client intake forms. Convert potential clients into official clients with just one click.
  • Legal Calendaring
    • Event Calendar: Calendar memo displays daily events, preventing missed deadlines and simplifying event management.
    • Task Calendar: Use the "Task Due Today" memo to manage tasks and deadlines and boost productivity.
    • Note Calendar: Create and monitor case entries, integrate with Google Accounts for easy access, and simplify time and expense tracking for efficient billing and invoicing.
  • Ledger and Accounts
    • Income and Expense: Track yearly income and expenses with a ledger. Download reports and transactions and upload relevant documents as needed.
    • Manage Operating and Trust Accounts: Authorize the law firm to deposit, withdraw or transfer funds in operating accounts and access trust account funds allocated to clients.
  • Invoicing and Billing
    • Manage Time: Maximize earnings by managing time and recording non-billable and billable hours.
    • Bulk Invoice Generator: Generate multiple invoices and pay bulk invoices for staff and clients.
    • LEDES Invoicing: Improve billing efficiency by issuing standardized electronic bills.
    • Automated Billing: Set up fixed-price items to bill at chosen intervals and generate invoices without additional effort.
    • Record Invoices: Mark invoices as paid or write them off in a few clicks, and the system will automatically record payments made against fully paid invoices.
  • Reports and Tools
    • Conflict Check: Conduct conflict checks to ensure commitments towards potential clients don’t conflict with those of current or past clients.
    • Invoice Actions: Perform bulk actions such as deleting and emailing invoices, paying from trust funds, marking invoices as paid, and copying them securely.

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Complex navigation and interface make learning challenging.
  •  Limited options to customize templates.
  •  Difficult to use the platform with similar environments for different users (for example, lawyers and experts).

Suite Support

mail_outlineEmail: [email protected]. A live chat option is also available.
phonePhone: (408) 634-4141.
schoolTraining: Help articles, a knowledge base and training videos.
local_offerTickets: Fill out a form in the help center to raise an issue.
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