Rose Rocket Reviews & Pricing

by Rose Rocket | Founded 2015, Toronto, Canada

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Overview Pricing Benefits Reviews Features

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What is Rose Rocket?

Industry Specialties: Serves all industries

Rose Rocket facilitates end-to-end management of transportation operations. It assists service providers in improving communications with clients, customers and systems. Its order management features enable transportation and freight providers to manage crucial steps within the order processing setup.

Dedicated customer and partner portals, a driver mobile app, real-time visibility into shipments, planning and dispatching modules, real-time reporting, and consolidated billing and invoicing are some other features.

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User Sentiment

Based on 58 reviews:

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Rose Rocket Pricing

Based on our most recent analysis, Rose Rocket pricing starts at $233 (Monthly).

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Starting From: $233
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Rose Rocket is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Rose Rocket:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Rose Rocket Benefits and Insights

Why use Rose Rocket?

Key differentiators & advantages of Rose Rocket

Improved Efficiency: Streamline operations by automating repetitive tasks, reducing manual data entry, and minimizing errors.
Enhanced Visibility: Gain real-time insights into your supply chain with live tracking and status updates, allowing for better decision-making.
Better Communication: Facilitate seamless communication between dispatchers, drivers, and customers through integrated messaging and notifications.
Cost Savings: Optimize routes and load planning to reduce fuel consumption and operational costs, leading to significant savings.
Scalability: Easily scale your operations as your business grows, without the need for extensive additional resources or infrastructure.
Customer Satisfaction: Provide customers with accurate delivery times and proactive updates, enhancing their overall experience and trust in your service.
Data-Driven Decisions: Utilize comprehensive analytics and reporting tools to make informed decisions based on real-time data and historical trends.
Regulatory Compliance: Ensure compliance with industry regulations and standards through automated documentation and record-keeping.
Resource Optimization: Maximize the utilization of your fleet and workforce, ensuring that resources are used efficiently and effectively.
Integration Capabilities: Seamlessly integrate with other business systems such as accounting, CRM, and ERP, creating a unified workflow.

Industry Expertise

Rose Rocket specializes in the transportation and logistics industry, offering expertise in streamlining operations for trucking companies, freight brokers, and third-party logistics providers. It is best suited for businesses seeking to enhance efficiency, improve communication, and optimize their supply chain management through advanced technology solutions tailored to the unique demands of the transportation sector.

Rose Rocket Reviews

Average customer reviews & user sentiment summary for Rose Rocket:

58 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Rose Rocket reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users consistently praise Rose Rocket's intuitive interface, making it easy to navigate and manage shipments, even for those new to TMS software.
Reliable Tracking: Rose Rocket provides real-time shipment tracking, allowing users to monitor their goods' progress and stay informed about potential delays.
Strong Customer Support: Users appreciate the responsive and helpful customer support team, which is available to assist with any questions or issues that arise.
Cost-Effective: Rose Rocket offers competitive pricing, making it an attractive option for businesses of all sizes.

Cons

Limited Integrations: Rose Rocket doesn't integrate with many popular project management tools, making it difficult to use alongside existing workflows.
Steep Learning Curve: The interface can be confusing and overwhelming for new users, requiring significant time investment to master.
Lack of Customization: Rose Rocket offers limited options for customizing workflows and reports, making it difficult to tailor the platform to specific needs.
Poor Customer Support: Users have reported slow response times and unhelpful solutions from customer support, making it difficult to resolve issues.

Researcher's Summary:

Will Rose Rocket TMS help your business blossom, or will it fail to launch? User reviews from the past year reveal a mixed bag. While many appreciate Rose Rocket's modern and user-friendly interface, its automation features, particularly for order management and dispatching, are frequently commended as significant strengths. Users highlight the time saved and efficiency gained, allowing them to focus on growth. The integrated Customer Portal, providing order tracking and document access, is another plus, enhancing transparency and customer satisfaction. However, some users express concerns about limited customization options and occasional glitches, particularly with integrations. Compared to competitors, Rose Rocket is often praised for its strong customer support and ease of use, making it a good fit for small to mid-sized carriers seeking an intuitive TMS solution to streamline operations. Larger enterprises with complex needs might require more customization than Rose Rocket currently offers.

Key Features

Order Management: Allows quick confirmation of transit rates and response to quotes. Filter and find information required by searching through the order history.
Request Spot Quotations: Assists freight managers with obtaining order rate confirmations and comparing rates on a single page.
Alerts and Notifications: Stay informed and get order process updates at all times with email notifications.
Tracking and Updates: Streamlines order tracking and tracing through location updates in real time.
Online Payments: Freight managers can receive payments quickly and on time through integrated billing and invoicing tools.
Integrations: Simplifies processes through easy integration with most business systems for business analytics, accounting, telematics and more, as well as industry-specific tools. Integrations include QuickBooks, Samsara, Office 365, Oracle and more.
Analytics: Provides access to customers so they can view self-service reports that include statistics such as total spendings, on-time percentage, total shipments and more.
Product Updates: Releases updates for order management, the portal and dispatch tools every two weeks to provide better tools and assistance to clients.