Payroll4Free Reviews & Pricing

by Payroll4Free | Founded 2012, Beachwood, OH

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What is Payroll4Free?

Industry Specialties: Serves SMEs, freelancers, start-ups and agencies

Payroll4Free offers online payroll services and professional support to small businesses. It is easy-to-use, secure and was built to handle both simple and complex payroll requirements. It tackles all payroll matters for businesses, including direct deposits, employee and contractor payments and tax form calculations.

Its basic features are available free of charge for small businesses with less than 25 employees. It helps businesses pay employees via paper check, direct deposit or a combination of both. Companies can use it to make payments to contractors and file year-end taxes. It also calculates federal, state and local taxes and grants access to filled out tax forms.

It offers an employee portal that helps staff members edit or access their personal information from anywhere. It can be used to generate reports that offer insight into a company’s taxes, earnings, benefits and more.

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User Sentiment i

Based on 9 reviews:

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#45

Payroll4Free is ranked #45 in the Payroll Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Payroll4Free Pricing

Based on our most recent analysis, Payroll4Free pricing starts at $35 (Monthly).

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Starting From: $35
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Payroll4Free is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Payroll4Free:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Payroll4Free Benefits and Insights

Why use Payroll4Free?

Key differentiators & advantages of Payroll4Free

Quick Setup: Businesses opting for Payroll4Free can get it up and running quickly and easily. It comes with a guided, step-by-step account set-up tool for prompt installation.
Easy-to-Use: It is easy to navigate and requires minimal training to get the hang of its offerings. Its interface has a menu bar at the top of the screen and a number of tiles to perform payroll-related functions. Hitting a relevant tile takes users to a grid-style data-entry screen. Administrators can add employees, log their working hours and process payroll on this grid screen. All employee details are visible on the grid screen, and businesses have the option to pay them via checks or direct deposits.
Integrations: Payroll4Free allows its users to export their payroll data to third-party accounting programs like Quickbooks, banks, benefit companies and more. It lets users import employee working hours from a time clock file.
Affordable: It offers free payroll services to businesses with less than 25 employees who are on a tight budget. It simplifies payroll for new companies, and it can also be used by companies with more than 25 employees for a minimal subscription fee.
Friendly Assistance: It offers additional support from experienced payroll and tax professionals, who can be contacted for payroll-related advice in tricky scenarios.

Industry Expertise

Payroll4Free offers payroll solutions to industries like retail, manufacturing, construction and service. It provides a full range of payroll services free of cost to small businesses with less than 25 employees. In two years of operation they gained clients in every US state.

Payroll4Free Reviews

Average customer reviews & user sentiment summary for Payroll4Free:

9 reviews

64%

of users would recommend this product

Payroll4Free has a 'fair' User Satisfaction Rating of 64% when considering 9 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Payroll4Free reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Easy to Use: Users praise Payroll4Free for its intuitive design and ease of use, making payroll processing straightforward even for those without prior experience.
Affordable Pricing: Many users appreciate the cost-effectiveness of Payroll4Free, especially smaller businesses or startups with limited budgets.
Reliable Customer Support: Users highlight the responsive and helpful customer support provided by Payroll4Free, ensuring any issues or questions are addressed promptly.

Cons

Limited Customer Support: Users have reported difficulties reaching customer support and receiving timely assistance when encountering issues.
Occasional System Glitches: Some users have experienced occasional system errors or glitches that disrupt their payroll processing.
Basic Feature Set: Payroll4Free is generally considered suitable for businesses with straightforward payroll needs, as it may lack some advanced features found in other payroll software.

Researcher's Summary:

Is Payroll4Free truly free, or is there a hidden cost? User reviews from the past year suggest Payroll4Free delivers on its promise of a free and easy-to-use payroll solution, particularly for small businesses with 25 or fewer employees. Users praise its intuitive interface, highlighting the guided account setup wizard and straightforward navigation. They appreciate the software's ability to handle both employee and contractor payments, simplifying the payment process. The automatic tax calculations are a major plus, easing the burden of payroll tax compliance. Some users even compared their manual calculations to Payroll4Free's reports, finding them to be spot-on.

However, the "free" aspect comes with caveats. The software is ad-supported, which some users find intrusive. While the free version allows for 12 pay runs per year, exceeding this limit requires an upgrade. Additional fees apply for features like direct deposit, contractor payments, and multi-state employee payments. Users also point out limitations in functionality, noting that Payroll4Free is best suited for basic payroll needs. Larger companies or those requiring advanced features like robust reporting, automation, and analytics might find Payroll4Free lacking. Alternatives like OnPay, with its base price of $40 per month plus $6 per employee, offer more comprehensive features.

In conclusion, Payroll4Free is a viable option for startups and small businesses with limited budgets and straightforward payroll requirements. Its ease of use, free basic features, and accurate tax calculations make it an attractive choice for those seeking a no-frills payroll solution. However, businesses with more complex needs or a larger workforce might find themselves outgrowing Payroll4Free's capabilities and needing to consider paid alternatives.

Key Features

Pay Employees and Contractors: Payroll4Free lets businesses make payments to contractors and pay salaries to their employees. It gives users the option to clear contractor payments from the new employee setup screen. Businesses can choose to process a 1099 form end at the end of the year for newly hired contractors rather than using a W-2.
Tax Forms and Calculations: It takes care of all tax preparations and filings for businesses. It computes all federal, state and local taxes for its users and provides access to completed tax forms. It also makes all requisite deposits and tax filings, including W-2, at the end of the year.
Paper Checks or Direct Deposits: It facilitates payments to employees and contractors through paper checks or direct deposits. Businesses can also choose to make payments using a combination of both methods according to their convenience.
Employee Portal: Payroll4Free comes with an employee portal that gives staff members access to their personal information online, using any device. Employees have access to previous and current salary slips and year-end tax forms like W-2s. Employees can also edit their personal information, review leave statuses and manage their vacation time and requests.
Track Employee Time-Offs: It gives businesses numerous options to track employee vacations, sick leave and PTO. It calculates the total number of working hours per employee based on their time spent with the company. This data can then be used to compute remuneration and overtime payments, if any.
Detailed Reporting: Payroll4Free offers detailed reporting options to keep businesses updated on their payroll information. It provides detailed reports on earnings, benefits, taxes, accrued time off and a payroll journal. These reports offer deep insights into a company’s performance and help users make smart business decisions.

Limitations

This product has the following limitations as of writing this review:

It doesn’t offer an automatic pay option, so payroll has to be processed manually each month.

Payroll4Free cannot handle employee reimbursements, flexible payment schedules and compliance management.

It doesn’t offer collaboration tools, activity dashboards, built-in timesheets and cannot be accessed on mobile.

Its initial setup process requires a lot of information like filling out a sign-up form that includes a social security number, a setup form for each new hire, a W-4 for each staff member, state withholding certificate for each team member, a copy of IRS SS-4 form and more.

Its grid view of employee data doesn’t provide records of individual staff members to track additional information.