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iCIMS vs SmartRecruiters

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Our analysts compared iCIMS vs SmartRecruiters based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
iCIMS Software Tool
SelectHub Award Winner
SmartRecruiters Software Tool
SelectHub Award Winner
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Product Basics

Analyst Rating

84 Detailed Analysis

User Sentiment

Great User Sentiment (1425 Reviews)

Analyst Rating

77 Detailed Analysis

User Sentiment

Great User Sentiment (917 Reviews)
ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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SmartRecruiters is a comprehensive recruitment software solution designed to streamline the entire hiring process, from sourcing and attracting candidates to onboarding new hires. It caters to businesses of all sizes, but its scalability and robust features make it particularly well-suited for larger organizations with complex hiring needs.

Key benefits include improved efficiency through automation, enhanced collaboration among hiring teams, and data-driven insights to optimize recruitment strategies. Popular features encompass applicant tracking, candidate relationship management, interview scheduling, offer management, and onboarding tools.

User experiences suggest that SmartRecruiters offers a user-friendly interface and extensive customization options. Pricing for SmartRecruiters is typically based on the number of users and the desired features, with options for monthly or annual subscriptions.

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$5,000 Monthly, Quote-based
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$500 Monthly
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Small 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Boost Engagement: Configurable tasks, reminders and real-time dashboards allow managers to stay connected with applicants throughout hiring processes. These capabilities foster candidate engagement and help recruiters build relationships with talent communities. On average, SmartRecruiters increases response time by more than 50%, which helps to keep candidates engaged. 
  • Ensure Compliance: SmartRecruiters meets regulatory requirements in more than 100 countries. Users can audit reports on demand, ensuring that they are implementing a compliant recruiting process. 
  • Attract Top Talent: Source candidates through multiple channels, including social media and a variety of job boards. Candidates are able to use the one-click apply function to submit applications with ease. As a result, the average SmartRecruiters’ client sees a 120% increase in job applicant volume. 
  • Collaborate: The system provides features that make it easy for the hiring team to collaborate, ensuring that all members can give input on the hiring process.  
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Job Posting: Post jobs across multiple job boards. The system is able to identify the best platforms to source candidates from and measure hiring costs. 
  • Applicant Tracking System (ATS): Utilize customizable filters and keyword searches to track candidates and workflows. Tracking applicants provides hiring managers with high-level insights into overall performance. 
  • Job Offer: Extend offers to candidates directly through the platform with SmartRecruiters’ offer letter templates and configurable forms. 
  • Data Analytics and Reporting: Leverage recruiting data with real-time dashboards and reports. Build custom reports, on-demand historical data and measure hiring success with KPIs.  
  • Configurable Workflows: Users can automate and customize their workflows. The drag-and-drop interface allows users to quickly build new hiring processes. 
  • Integration: SmartRecruiter offers integrations with more than 350 third-party vendors. These integrations are all available to users at no additional cost and can be implemented into workflows with a few clicks. 
  • Artificial Intelligence: AI recruiting technology provides intelligent candidate suggestions, search for candidates across internal and external databases and access to optional automated job alerts and job recommendations.  
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Product Ranking

#5

among all
Recruitment Software

#3

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

84
77
60
60
54
54
89
85
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Onboarding
Integrations & Extensibility
Platform Features
Career Websites
Communications
Platform Features
Integrations & Extensibility
Career Websites
Talent Sourcing

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
SmartRecruiters
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 60 54 85 61 69 50 89 85 0 25 50 75 100
57%
0%
43%
57%
0%
43%
20%
0%
80%
20%
0%
80%
88%
0%
12%
75%
13%
12%
86%
0%
14%
57%
14%
29%
77%
0%
23%
54%
0%
46%
100%
0%
0%
0%
0%
100%
95%
0%
5%
84%
0%
16%
75%
0%
25%
74%
9%
17%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
0%
9%
82%
0%
18%

User Sentiment Summary

Great User Sentiment 1425 reviews
Great User Sentiment 917 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

85%
of users recommend this product

SmartRecruiters has a 'great' User Satisfaction Rating of 85% when considering 917 user reviews from 5 recognized software review sites.

5.0 (14)
4.5 (14)
4.1 (439)
4.3 (438)
4.3 (725)
4.22 (132)
n/a
4.2 (130)
4.4 (44)
n/a
3.5 (203)
4.2 (203)

Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

SelectHub research analysts have evaluated SmartRecruiters and concluded it earns best-in-class honors for Talent Sourcing.

Talent Sourcing Award

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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UI/UX: SmartRecruiters is user-friendly and provides intuitive navigation, according to 100% of users who discussed the interface in reviews.
Integration: According to 75% of users who reviewed this capability, integration options are plentiful and integrations are typically simple to complete.
Functionality: About 55% of users who mentioned it said the system provides robust functionality, though some users criticized the lack of capabilities for fundamental recruiting needs.
Support: Regarding this feature, approximately 100% of users said that the customer support team was responsive and helpful.
ROI: According to 89% of users who reviewed this, SmartRecruiters simplified the recruiting process and provided a fair ROI.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Customization: Customizations can be difficult to complete, according to 50% of users who discussed it in their reviews.
Bugs and Updates: According to 50% of users who reviewed this con, bugs appear semi-frequently and system updates can be disruptive.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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With five ‘pros’ and only two ‘cons’, SmartRecruiter is rated well by its customers. The system is easy to navigate, offers seamless integration, robust functionality, reliable support and a fair ROI. Users say that post-implementation, it helps them save time, shorten the hiring cycle and manage a larger volume of candidates. However, users complained of issues relating to bugs, updates, lack of customization options and the process of implementing customizations.

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Screenshots

Top Alternatives in Recruitment Software

ApplicantStack
Breezy HR
Bullhorn
Greenhouse
JazzHR
JobDiva
Jobvite
Lever
SmartRecruiters
SuccessFactors Talent Management
Taleo
Trakstar Hire
Workable
Zoho Recruit

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Head-to-Head Comparison

iCIMS VS ApplicantStack
iCIMS VS Breezy HR
iCIMS VS Bullhorn
iCIMS VS Greenhouse
iCIMS VS JazzHR
iCIMS VS JobDiva
iCIMS VS Jobvite
iCIMS VS Lever
iCIMS VS SmartRecruiters
iCIMS VS SuccessFactors Talent Management

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