iCIMS vs SuccessFactors Talent Management

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Our analysts compared iCIMS vs SuccessFactors Talent Management based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

ICIMS is a cloud-based, three-product recruitment suite that can be used together or separately and can integrate with current HR or ATS. It’s designed to help medium to large businesses attract and hire talented candidates for open positions within their organization.

Assisting with every step, from screening applicants to onboarding new employees, it’s able to streamline the recruiting process from start to finish. A user-friendly interface enhances users’ ability to expand their team with the best talent and makes it easy for candidates to find and apply for open positions.
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SAP SuccessFactors Talent Management provides an integrated suite of talent management solutions, including recruiting and onboarding, performance and goals management and learning and development. Coupled with the Workforce Analytics and Planning, it enables the organization to better comprehend the workforce and gauge the effects of talent decisions on business performance. They can be used independently or together to support a comprehensive talent management strategy, depending on business needs.
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$5,000 Monthly, Quote-based
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$12/User, Monthly
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Small 
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Medium 
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Large 
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Small 
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Medium 
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Large 
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Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Collaborate Effectively: Document candidate information and share it with the team for a more collaborative review of candidates. Track metrics such as source of hire, time to fill and cost per hire, giving the team a high-level overview of the hiring process. 
  • Improve Recruiting: By leveraging data and recruiting metrics, the system provides insights into the entire recruiting process. This allows recruiters and HR managers to recognize the process’ shortcomings and make changes to improve the process. 
  • Boost ROI: Track which sources candidates come from, enabling businesses to target their recruitment marketing tactics towards platforms that will yield the best results. 
  • Scalable:  ICIMS can scale with the growth of a company, making it an excellent long-term solution for growing businesses looking to add new team members. 
  • Maintain Consistent Branding: Access customizable templates to design career sites with branding that aligns with the organization’s website. 
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  • Hire the Right Talent: Source, engage and hire the right talent with a strategic end-to-end recruiting solution that guides every step of the hiring process. A recruiter can perform all the hiring related activities on a single platform. 
  • Simplify the Onboarding Process: Simplify the onboarding, offboarding and cross-boarding process to support new hires, HR managers and recruiters alike. This ensures everyone in the organization is on the same page. 
  • Improve Employee Skills: Improve employee skills and effectively engage the audience with a comprehensive learning solution that reduces complexity and cost. With an intuitive LMS, it’s easier to customize the learning path and measure results accurately. 
  • Succession Planning: Identify and develop the right talent, determine current business goals and provide visibility and future growth planning. 
  • Deliver Unbiased Performance Feedback: Make employee performance the focal point of all business processes. Deliver unbiased performance feedback to the employees and keep them aligned to the business objectives. 
  • Make Intelligent Decisions: Make intelligent decisions by leveraging the machine learning capabilities. For example, a machine-learning algorithm provides the most optimal salary recommendation for a particular role. 
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  • Google Integrations:  Connect with candidates directly through Google. ICIMS connects through the popular search engine, reducing costs and improving the overall applicant experience. 
  • White Labeling: The system supports branding all communication with candidates. Users can also import information from their social media and upload resumes using Google Drive, Dropbox or OneDrive. 
  • Job Posting: Post unlimited jobs across a variety of job boards. One-click posting allows recruiters to easily post jobs on multiple sites to find the best candidates.  
  • Mobile:  With the Advanced Communications Suite, recruiters can leverage the benefits of text messaging, live chat and artificial intelligence. This feature allows users to consolidate all communications in one place. 
  • Onboarding: By storing and tracking forms, iCIMS Recruit can automate onboarding. The system also assists with completing I-9’s and e-verify submissions for new hires. 
  • Reporting and Analytics:  By providing 360-degree visibility into the recruitment and hiring process, it gives users insights into what processes are working well for the organization and which processes can be improved. 
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  • Global Job Distribution: Access thousands of job boards, schools, universities and social media networks across the globe and automated rules for job posting 
  • Line-of-Site Sourcing Analytics: Get meaningful insights into recruitment initiatives with drill-downs by source, jobs or time-dimensions. The analytics tool facilitates proactive decision-making and in-depth performance views. 
  • Mobile-First: Deliver a seamless candidate experience on any device in 46 languages across the globe. The flexible mobile application captures relevant candidate data. 
  • Onboarding Portal: Provide a personalized experience for new hires, connect them with peers and access the orientation resources through a robust onboarding portal. 
  • Electronic Forms and E-Signatures: Complete administrative paperwork with electronic forms and e-signatures that guarantee security and data protection. 
  • Compensation Planning: Access real-time information about the highest performers and offer compensation according to performance metrics. This tool mitigates the need to do guesswork and allows users to make smart decisions. 
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Product Ranking

#5

among all
Recruitment Software

#16

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

84
77
60
53
54
54
89
95
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Onboarding
Integrations & Extensibility
Platform Features
Career Websites
Communications
Platform Features
Career Websites

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

iCIMS
SuccessFactors Talent Management
+ Add Product + Add Product
Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 54 89 86 80 97 93 82 53 54 95 66 82 60 96 77 0 25 50 75 100
57%
0%
43%
43%
0%
57%
20%
0%
80%
20%
0%
80%
88%
0%
12%
88%
0%
12%
86%
0%
14%
57%
14%
29%
77%
0%
23%
69%
8%
23%
100%
0%
0%
0%
100%
0%
95%
0%
5%
89%
5%
6%
75%
0%
25%
57%
9%
34%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

91%
0%
9%
55%
0%
45%

User Sentiment Summary

Great User Sentiment 1425 reviews
Good User Sentiment 815 reviews
83%
of users recommend this product

iCIMS has a 'great' User Satisfaction Rating of 83% when considering 1425 user reviews from 5 recognized software review sites.

75%
of users recommend this product

SuccessFactors Talent Management has a 'good' User Satisfaction Rating of 75% when considering 815 user reviews from 5 recognized software review sites.

5.0 (14)
4.3 (21)
4.1 (439)
3.7 (382)
4.3 (725)
n/a
n/a
3.9 (205)
4.4 (44)
4.1 (22)
3.5 (203)
3.5 (185)

Awards

SelectHub research analysts have evaluated iCIMS and concluded it deserves the award for the Best Overall Recruitment Software available today.

Analysts' Pick Award

SelectHub research analysts have evaluated SuccessFactors Talent Management and concluded it earns best-in-class honors for Career Websites.

Career Websites Award

Synopsis of User Ratings and Reviews

Reporting: The reporting feature is incredibly robust and provides valuable recruiting insights, according to 87% of users.
UE: According to 90% of users who reviewed this pro, the system is easy to navigate and a friendly user experience comes once users are trained up.
Support: About 95% of users who mentioned this pro said customer support is very friendly, helpful and responsive.
Customization: Regarding this feature, approximately 94% of users said that customizations allow users to adapt the system to their needs.
Functionality: According to 80% of users who reviewed this, the system is equipped with robust functionality that can manage the entire recruiting process.
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Intuitive UI: The solution has an intuitive user-interface, according to 100% of users.
Performance Management: According to 100% of users who reviewed this pro, it has robust performance management capabilities. It’s easy to generate a performance review and send it across to the team managers.
Goal Management: About 100% of users who mentioned this pro said it has powerful goal management features for all organizational hierarchy levels. The cascading feature allows the manager to create their goals and pass them down to subordinates for goal alignment.
Reporting: Regarding this feature, approximately 60% of users said the ability to create custom reports and share them is extremely beneficial.
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Implementation: Implementation can be complex because there’s a learning curve, according to 67% of users.
Resume Management: According to 100% of users who reviewed this con, the resume management feature poses frequent issues and isn’t the best solution on the market.
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Customer Support: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
Integration: According to 57% of users who reviewed this con, they faced integration issues with the other modules such as Microsoft Office for better data analysis.
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ICIMS is a top-rated recruitment system - with satisfied customers, only two ‘cons’ were identified versus five ‘pros’ throughout the review synopsis process. While reporting was reviewed as highly robust, some users complained that custom reports were difficult to create. The system comes with intuitive navigation and top-notch support, but users said customizations can be difficult to manage without prior IT experience and a couple of reviewers mentioned that there are some core recruiting processes that are left out in terms of functionality.

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The solution has an intuitive UI that facilitates ease of use without formal training. It has advanced performance management and goal management features. However, few users faced issues with integration to other modules.

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Screenshots

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